Redmill Care Home

Lady Court, East Whitburn, Bathgate EH47 0PN
Review Us
9.5 97 Reviews
  • Redmill Care Home, Bathgate
Redmill Care Home, in the picturesque town of East Whitburn in West Lothian, supports older people to lead their best lives with personalised nursing and nursing dementia care.

The lovely home offers many facilities for residents to enjoy such as on-site hair salon, landscaped garden, sensory garden and lovely patio area to enjoy the warmer weather. The enhanced wellbeing programme allows residents to pursue hobbies and interests whilst learning new skills.

From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team is there to assist you or your loved one in settling into the home. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at Redmill.

The catering team at Redmill understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. The home offers a wide range of popular dining areas that provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The fantastic care team at Redmill likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with the neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Redmill, the team encourages residents to take an active role in the West Lothian community.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1149

These prices are only a guideline, please contact Redmill Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £267.10 per week if you’re over the age of 65. This support is not reflected in this fee amount.

Good to Know

Group/Owner

Person in charge

  • Joanne Cunningham (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 1

Room Information

  • Single Rooms (68)

Redmill Care Home Reviews (97)

9.5

Redmill Care Home has a Review Score of 9.5 (9.530) out of 10, based on 50 reviews in the last 2 years.
Over all time Redmill Care Home has 97 reviews.

Overall Experience
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Date Published
  • 97
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  • 50
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Reviewer Connection to Redmill Care Home
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Total of 97, showing 1-20
Review from Jan B (Daughter of Resident) published on 26 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Redmill Care Home is a truly exceptional facility. From the moment I first walked through the doors, I was met with genuine warmth and kindness, where every member of staff clearly takes pride in their work and contributes to creating a positive, supportive, and welcoming environment for the residents.
This compassionate approach has made what could have been a very emotional and overwhelming experience so much easier for me and my family. The wonderful activities provided for the residents are meaningful and fun, and it is so heartwarming to see how much joy they bring. Music, in particular, creates special moments when musicians visit as the residents light up and the staff join in with such enthusiasm, encouraging everyone to take part. THANK YOU... from the bottom of my heart for the love, kindness, and joy you bring every day as it makes such a difference not just to the residents, but to families like mine who can rest easier knowing their loved ones are truly cherished
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Review from E B (Granddaughter of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is my first visit and I am blown away with the kindness and care of the wonderful staff. I am very content knowing my nana is well looked after and taken care of. The facilities are clean, fresh and lovely. The atmosphere is very welcoming and warm.
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Review from S D (Daughter of Resident) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When we viewed Redmill Care Home for mum, as soon as we arrived it looked lovely inside, and mums room was just perfect. Everyone has been so helpful and mum has settle in amazingly well. We see a difference in mums health condition due to have a good care level and support.
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Review from Janice M (Daughter of Resident) published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad is a resident here and I am delighted with the care he receives. Everyone is so friendly from the staff to cleaners. There is so much to do loads of activities, always something going on! His room is always spotless its a 10 our of 10 for me.
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Review from Marie I (Friend of Resident) published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend has settled well at Redmill. The staff are very attentive and caring.
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Review from Derek S (Husband of Resident) published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been in Redmill Care Home for two years. I have had concerns when she was first admitted but now I have noticed a huge improvement in all the care home standards with care and staff moral.
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Review from S J (Daughter of Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been a resident for around 3 years was not a very good experience for her or myself, but since new manager has took up the post I have saw vast improvement through out the home and with my mum in particular mum was always known for her lovely dress sense, she now looks well looked after.
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Review from Isabel N (Wife of Resident) published on 20 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has recently moved into Redmill and has settled amazingly all the staff are very welcoming and helpful my husband is so much happier too the care home is always clean to a high standard, and have great family days that all the family enjoy. Redmill have gone above and beyond we all couldn't
be happier. Thank you Redmill.
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Review from Janice L (Daughter of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff do an amazing job, friendly, helpful and caring.
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Review from C M (Daughter of Resident) published on 6 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, very happy with the care and attention my mum receives at Redmill. I feel happy she is looked after well when I cannot be with her. She is healthy and happy, and that's all you can wish for.
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Review from J M (Daughter of Resident) published on 2 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our experince so far has been positive, it has only been 2 days since my mother arrived. She is still not convinced but everyone has been helping to convince her to join in. I am unable to provide further information due to the short timescale.
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Review from R S (Friend of Resident) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We feel the resident is well looked after by all the staff.
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Review from J M (Son of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On my first visit to Redmill Care it reassured me and my wife that this was a good place for my mum to be looked after. All the staff have been very helpful and kind. Thank you for looking after my mum, much appreciated.
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Review from C R (Daughter-in-law of Resident) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband and I feel our Mum receives excellent care all her needs are being met. The staff always phone to inform us of any changes in her general health and wellbeing. Her room is always clean and tidy, her appearance is immaculate. We are very grateful to all the staff who look after our Mum.
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Review from Thomas T (Friend of Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The most cheery and pleasant staff very caring. Plenty of activities for patients.
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Review from Jean S (Niece of Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has been in the home for almost a year now and out family have nothing but praise for everyone who works there. Staff are very attentive + sees to her every needs. Place is spotlessly clean, it's a joy to visit as everyone is so friendly.
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Review from Gordon B (Son of Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family we were naturally concerned about mum going into care but from our first visit we were made so welcome and at ease. Mum has settled in so well and made friends with staff and fellow patients. Mum us really happy now and it is very reassuring to see her like this. All the staff at Redmill
are very pleasant and are a credit to your company. Keep up the good work. Well done all.
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Review from Lynne B (Daughter of Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is looked after very well in Redmill and is cared for and nurtured by all of the staff.
I feel they treat her with respect and love and it makes me feel happy that she is looked after well.
I always feel at home when I visit and the carers are all happy to chat or answer any concerns/questions
I raise.
The home is continually improving and the cleanliness has improved a lot in the last few months. All in all, a good experience for both myself and mum.
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Review from Davida H (Sister of Resident) published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at Redmill are excellent and they have lots of activities to keep the residents occupied and stimulated. There has been a great improvement its good to know my sister is being looked after well.
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Review from A S (Daughter of Resident) published on 4 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very caring staff. Helpful and supportive. Someone is always on hand if there is a question. Visitors are made welcome always. Staff always smile and say hello. Staff seem to know mum well and in a short space of time after admission. Mum is comfortable and cared for 24hrs/day
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Current Review Score: 9.5 (9.530)

Overview of Review Score

The Review Score of 9.5 (9.530) out of 10 for Redmill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 50 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 47 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.530 for Redmill Care Home is calculated as follows: ( (412 Excellents x 5) + (132 Goods x 4) + (28 Satisfactorys x 3) + (4 Poors x 2) + (20 Very Poors x 1) ) ÷ 596 Ratings = 4.53
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Redmill Care Home is based on 47 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 47 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 17 Apr 2025
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Very good (5)
How good is our staff team?
Good (4)
How good is our setting?
Good (4)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Redmill Care Home

What types of Care is Redmill Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Redmill Care Home have?

There are 68 Single Rooms.

What are the Facilities & Services at Redmill Care Home?

Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Redmill Care Home to the centre of Bathgate?

2.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Redmill Care Home to verify any information. View our terms and conditions. Redmill Care Home has an Enhanced Service - more info.