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Redmill Care Home

Lady Court, East Whitburn, Bathgate, West Lothian EH47 0PN
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I cannot fault the staff and think they do a fantastic job caring for my dadN B(Daughter of Resident/Service User)
Redmill Care Home, Bathgate
Redmill Care Home, Bathgate
Redmill Care Home, Bathgate

Redmill Care Home, in the picturesque town of East Whitburn in West Lothian, supports older people to lead their best lives with personalised nursing and nursing dementia care.

The lovely home offers many facilities for residents to enjoy such as on-site hair salon, landscaped garden, sensory garden and lovely patio area to enjoy the warmer weather. The enhanced wellbeing programme allows residents to pursue hobbies and interests whilst learning new...  

Care Provided by Redmill Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,170From £1,288
Nursing Dementia CareFrom £1,267From £1,395

Contact Redmill Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority

Support you may be entitled to

  • If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.

Good to Know

Group / Owner

Person in charge

  • Fiona Truesdale (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 1

Room Information

  • Single Rooms (68)

Redmill Care Home Reviews (103)

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9.7

Redmill Care Home has a Review Score of 9.7 (9.713) out of 10, based on 49 reviews in the last 2 years. Over all time Redmill Care Home has 103 reviews.

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Review from C F (Son of Resident) published on 30 October 2024 Submitted via Postal Card
Overall Experience

Think the staff are really friendly, helpful and do a good job. Over the last few months noticed a big difference, including overall cleanliness. If one thing - would like my Mum in her chair more.

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Review from J G (Daughter of Resident) published on 29 October 2024 Submitted via Postal Card
Overall Experience

The staff at Redmill take good care of my dad. They know him well, his likes and his personality. The care home is very clean and comfortable and the garden is great for when we want to go for a wee walk. Staff always respond to any queries we have and take time to explain or discuss anything with us.

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Review from Lorraine S (Daughter of Resident) published on 29 October 2024 Submitted via Postal Card
Overall Experience

My mum has been a resident here since July 2023. I have noticed over the past 3 months a marked improvement due to change in management. Good to see more permanent day/night staff and not so many agency staff. Staff are extremely friendly and polite and all this combined gives me great peace of mind that my mum is being well cared for.

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Review from Andrew S (Son of Resident) published on 29 October 2024 Submitted via Postal Card
Overall Experience

The care my dad receives is excellent. Staff are always warm and friendly and nothing is too much of a hassle for them. I always go home knowing my dad is in safe hands. Keep up the good work.

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Review from Florence D (Wife of Resident) published on 29 October 2024 Submitted via Postal Card
Overall Experience

Thanks for keeping him safe and looked after well now.

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Review from Sandra S (Daughter-in-law of Resident) published on 29 October 2024 Submitted via Postal Card
Overall Experience

My father-in-law is settled and happy which is all down to the staff's care and support. I always feel welcome when I visit and always see familiar friendly staff which makes it feel like a family. All the staff go the extra mile with my father-in-law's choices of food as he is very particular. Thank you!

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Review from L D (Daughter of Resident) published on 21 October 2024 Submitted via Postal Card
Overall Experience

I feel Redmill has drastically improved in the last 6 months, my Mum is taken care of so well and the staff now are second to none. I have peace of mind now when I leave her, I feel confident she is looked after and I can sleep better at night.

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Review from Margaret L (Wife of Resident) published on 20 September 2024 Submitted via Postal Card
Overall Experience

When I realised my husband needed 24-hour care the first thing I said to the social worker was no way would he ever go into Redmill Care Home. When I was told there was a room available I went for a look around and was pleasantly surprised at how good the home looked, no smell when you entered the reception area and rooms and all other areas were nice and clean. I would now recommend Redmill to everyone, the staff from management to carers, cleaners and activities are excellent. My husband has settled in well and we are happy with the care he is receiving.

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Review from Barry L (Son of Resident) published on 16 September 2024 Submitted via Website
Overall Experience

My dad has been a resident at Redmill for around 8 weeks now; he has settled in well, and the care he receives from the staff is fantastic. Myself and my family are so happy that we chose Redmill for my dad's care. The staff are all very approachable, and we receive regular updates on my dad's well-being almost daily. We couldn't be happier, and I just want to say a special thank you to all staff, nurses cleaners etc, for all they do. Everyone associated with Redmill does a sterling job, and you should all be proud of yourselves. It's been tough for us all as a family, but the care my dad receives makes it all that little bit easier. Thank you so much.

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Review from D S (Daughter-in-law of Resident) published on 12 July 2024 Submitted via Postal Card
Overall Experience

I find the care home meets my mother-in-law's needs. She has settled in well, likes the staff and they have got used to her. Her personal care needs are all met. She would tell you if she is displeased with anything. Glad she has settled in your care home.

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Review from K D (Daughter of Resident) published on 19 June 2024 Submitted via Postal Card
Overall Experience

Have noticed a difference recently due to a change in management. More staff now on duty and activities have increased to keep my mum occupied. Mum now seems more happy and this then reflects back to the family. Due to previous issues, these have not been rectified and staff are more than happy to help.

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Review from Raymond S (Son of Resident) published on 16 January 2024 Submitted via Website
Overall Experience
Please seriously consider another Home for your loved one, this is a very dangerous place, we have had numerous reports to Social Work and the Care Quality Commission.

We as a family are so concerned on my mother's safety that social workers are trying to get Mum into a place of safety. Mum has been there since 2016 and Redmill has gone from one of the best pre-Covid to one of the worst with the Home using foreign Bank Staff with no concept with around 40% of staff able to talk spoken English.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Redmill Care Home

Thank you for your feedback. I am aware that you have met with the Home Manager and Area Director to discuss your concerns and we would be happy to meet with you again to discuss further.

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Review from Angus S (Son of Resident) published on 13 December 2023 Submitted via Website
Overall Experience

Mum has been a resident since 2016, this has gone from one of the best care homes to one of the worst with complaints made to Scottish Social Services. Council and an investigation ongoing, pre covid was fantastic home, but not now.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Redmill Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. I am aware that the Home Manager has met with you to discuss your concerns, and we would be happy to meet with you again, to discuss further.

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Review from Robert F (Husband of Resident) published on 29 November 2023 Submitted via Website
Overall Experience

Due to an outbreak of sickness and diarrhoea, no visiting is allowed. Getting someone to answer the phone is very difficult so that I can speak with my wife, even after being told someone would call me back.

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Review from Lillian S (Wife of Resident) published on 15 November 2023 Submitted via Postal Card
Overall Experience

Redmill Care Home is a beautiful place to stay. The residents are treated with dignity. All the staff are very kind and helpful, they do a great job. The management team are also very helpful and kind, very special people. The rooms are a good size and clean. The food and drinks are very good. The residents enjoy all the activities. Safety and security are good. Care and support, looking after all the residents, good.

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Review from Paul R (Son of Resident) published on 7 November 2023 Submitted via Postal Card
Overall Experience

My mother is a recent resident. It has taken her a wee while to get used to her new surroundings. Redmil gives me peace of mind that she is in a safe environment. The staff are all lovely and caring, the food is good, and they organise a lot of activities to keep them entertained. The home is spotless. I'm always kept well informed by the staff. Thank you for all you do.

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Review from R R (Wife of Resident) published on 17 August 2023 Submitted via Postal Card
Overall Experience
I've not been coming very long so can't pass too much of a comment. Everything, so far, is satisfactory except not enough activities.

Secretary - nurses are very nice and helpful.

Reply from Clare Sheehan, Careline Advisor at Redmill Care Home

We are sorry to hear that you find our activities provision lacking at Redmill. We strive to support those in our care by offering both mentally and physically stimulating activities to enhance our residents’ social, physical, and spiritual wellbeing. We have a rolling programme of activities which...  

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Review from N B (Daughter of Resident) published on 24 June 2022 Submitted via Postal Card
Overall Experience

The care given and affection shown to my dad who is not easy to communicate with has been excellent. He is looked after in exactly the way I would wish for. I cannot fault the staff and think they do a fantastic job caring for my dad. These are difficult circumstances but I really appreciate all the effort and care given to him. Thank you.

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Review from Helen A (Daughter of Resident) published on 30 May 2022 Submitted via Postal Card
Overall Experience

The care my mum has received since her arrival here has been outstanding. Staff are kind and diligent in everything they do. They are also mindful of my feelings and needs as my mum's dementia progresses. I have no concerns over how my mum will be treated as this is always respectful.

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Review from Anna Marie L (Daughter of Resident) published on 6 April 2022 Submitted via Postal Card
Overall Experience

Dad is very settled, gets treated well and his needs are well catered for. Our mum died here at Christmas and the care and treatment she received was excellent. The support we were given as a family was excellent too. Any issues we had were addressed immediately. For example, being able to stay over when mum was at end of life.

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Regulatory Rating

Care Inspectorate (CI) Rating

Date: 23 April 2026
  • How well do we support people's wellbeing?
    Good

    (4)

  • How good is our leadership?
    Good

    (4)

  • How good is our staff team?
    Good

    (4)

  • How good is our setting?
    Good

    (4)

  • How well is care and support planned?
    Good

    (4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (20) & Events (0)

News
  • 19 Sep 2025

    HC-One Scotland’s Redmill Care Home in East Whitburn, West Lothian, is delighted to announce the completion of an extraordinary seaside-themed creative session in partnership with local art facilitators, Creative Mojo....

  • 19 Sep 2025

    There’s something special growing at HC-One Scotland’s Redmill Care Home in East Whitburn, West Lothian, and it’s more than just vegetables. With the help of dedicated care colleagues and enthusiastic...

  • 18 Sep 2025

    A trio of brave colleagues from HC-One Scotland’s Redmill Care Home in East Whitburn, West Lothian, are preparing to take on a thrilling challenge in memory of residents and in...

Upcoming Events

There are no upcoming events for Redmill Care Home.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Redmill Care Home.

Meet the Team (0)

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