
I cannot fault the staff and think they do a fantastic job caring for my dadN B(Daughter of Resident/Service User)



I cannot fault the staff and think they do a fantastic job caring for my dadN B(Daughter of Resident/Service User)



Redmill Care Home, in the picturesque town of East Whitburn in West Lothian, supports older people to lead their best lives with personalised nursing and nursing dementia care.
The lovely home offers many facilities for residents to enjoy such as on-site hair salon, landscaped garden, sensory garden and lovely patio area to enjoy the warmer weather. The enhanced wellbeing programme allows residents to pursue hobbies and interests whilst learning new...
Care Provided by Redmill Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 68 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Redmill Care Home for full pricing details and T&Cs.
Contact Redmill Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Fiona Truesdale (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
- Number of floors: 1
Room Information
- Single Rooms (68)
Redmill Care Home Reviews (103)
Redmill Care Home has a Review Score of 9.7 (9.713) out of 10, based on 49 reviews in the last 2 years.
Over all time Redmill Care Home has 103 reviews.
Think the staff are really friendly, helpful and do a good job. Over the last few months noticed a big difference, including overall cleanliness. If one thing - would like my Mum in her chair more.
The staff at Redmill take good care of my dad. They know him well, his likes and his personality. The care home is very clean and comfortable and the garden is great for when we want to go for a wee walk. Staff always respond to any queries we have and take time to explain or discuss anything with us.
My mum has been a resident here since July 2023. I have noticed over the past 3 months a marked improvement due to change in management. Good to see more permanent day/night staff and not so many agency staff. Staff are extremely friendly and polite and all this combined gives me great peace of mind that my mum is being well cared for.
The care my dad receives is excellent. Staff are always warm and friendly and nothing is too much of a hassle for them. I always go home knowing my dad is in safe hands. Keep up the good work.
Thanks for keeping him safe and looked after well now.
My father-in-law is settled and happy which is all down to the staff's care and support. I always feel welcome when I visit and always see familiar friendly staff which makes it feel like a family. All the staff go the extra mile with my father-in-law's choices of food as he is very particular. Thank you!
I feel Redmill has drastically improved in the last 6 months, my Mum is taken care of so well and the staff now are second to none. I have peace of mind now when I leave her, I feel confident she is looked after and I can sleep better at night.
When I realised my husband needed 24-hour care the first thing I said to the social worker was no way would he ever go into Redmill Care Home. When I was told there was a room available I went for a look around and was pleasantly surprised at how good the home looked, no smell when you entered the reception area and rooms and all other areas were nice and clean. I would now recommend Redmill to everyone, the staff from management to carers, cleaners and activities are excellent. My husband has settled in well and we are happy with the care he is receiving.
My dad has been a resident at Redmill for around 8 weeks now; he has settled in well, and the care he receives from the staff is fantastic. Myself and my family are so happy that we chose Redmill for my dad's care. The staff are all very approachable, and we receive regular updates on my dad's well-being almost daily. We couldn't be happier, and I just want to say a special thank you to all staff, nurses cleaners etc, for all they do. Everyone associated with Redmill does a sterling job, and you should all be proud of yourselves. It's been tough for us all as a family, but the care my dad receives makes it all that little bit easier. Thank you so much.
I find the care home meets my mother-in-law's needs. She has settled in well, likes the staff and they have got used to her. Her personal care needs are all met. She would tell you if she is displeased with anything. Glad she has settled in your care home.
Have noticed a difference recently due to a change in management. More staff now on duty and activities have increased to keep my mum occupied. Mum now seems more happy and this then reflects back to the family. Due to previous issues, these have not been rectified and staff are more than happy to help.
We as a family are so concerned on my mother's safety that social workers are trying to get Mum into a place of safety. Mum has been there since 2016 and Redmill has gone from one of the best pre-Covid to one of the worst with the Home using foreign Bank Staff with no concept with around 40% of staff able to talk spoken English.
Thank you for your feedback. I am aware that you have met with the Home Manager and Area Director to discuss your concerns and we would be happy to meet with you again to discuss further.
Mum has been a resident since 2016, this has gone from one of the best care homes to one of the worst with complaints made to Scottish Social Services. Council and an investigation ongoing, pre covid was fantastic home, but not now.
Thank you for your review. We value all feedback as this helps us to improve our service where required. I am aware that the Home Manager has met with you to discuss your concerns, and we would be happy to meet with you again, to discuss further.
Due to an outbreak of sickness and diarrhoea, no visiting is allowed. Getting someone to answer the phone is very difficult so that I can speak with my wife, even after being told someone would call me back.
Redmill Care Home is a beautiful place to stay. The residents are treated with dignity. All the staff are very kind and helpful, they do a great job. The management team are also very helpful and kind, very special people. The rooms are a good size and clean. The food and drinks are very good. The residents enjoy all the activities. Safety and security are good. Care and support, looking after all the residents, good.
My mother is a recent resident. It has taken her a wee while to get used to her new surroundings. Redmil gives me peace of mind that she is in a safe environment. The staff are all lovely and caring, the food is good, and they organise a lot of activities to keep them entertained. The home is spotless. I'm always kept well informed by the staff. Thank you for all you do.
Secretary - nurses are very nice and helpful.
We are sorry to hear that you find our activities provision lacking at Redmill. We strive to support those in our care by offering both mentally and physically stimulating activities to enhance our residents’ social, physical, and spiritual wellbeing. We have a rolling programme of activities which...
The care given and affection shown to my dad who is not easy to communicate with has been excellent. He is looked after in exactly the way I would wish for. I cannot fault the staff and think they do a fantastic job caring for my dad. These are difficult circumstances but I really appreciate all the effort and care given to him. Thank you.
The care my mum has received since her arrival here has been outstanding. Staff are kind and diligent in everything they do. They are also mindful of my feelings and needs as my mum's dementia progresses. I have no concerns over how my mum will be treated as this is always respectful.
Dad is very settled, gets treated well and his needs are well catered for. Our mum died here at Christmas and the care and treatment she received was excellent. The support we were given as a family was excellent too. Any issues we had were addressed immediately. For example, being able to stay over when mum was at end of life.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 23 April 2026- How well do we support people's wellbeing?Good
(4)
- How good is our leadership?Good
(4)
- How good is our staff team?Good
(4)
- How good is our setting?Good
(4)
- How well is care and support planned?Good
(4)
Bed Vacancies
Please contact us for latest vacancies.
News (20) & Events (0)
- 19 Sep 2025
HC-One Scotland’s Redmill Care Home in East Whitburn, West Lothian, is delighted to announce the completion of an extraordinary seaside-themed creative session in partnership with local art facilitators, Creative Mojo....
- 19 Sep 2025
There’s something special growing at HC-One Scotland’s Redmill Care Home in East Whitburn, West Lothian, and it’s more than just vegetables. With the help of dedicated care colleagues and enthusiastic...
- 18 Sep 2025
A trio of brave colleagues from HC-One Scotland’s Redmill Care Home in East Whitburn, West Lothian, are preparing to take on a thrilling challenge in memory of residents and in...
There are no upcoming events for Redmill Care Home.
Accreditations
There are no accreditations posted yet for Redmill Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Redmill Care Home to verify any information. View our terms and conditions. Redmill Care Home has an Enhanced Service -more info.