Search...

Redmill Care Home

Lady Court, East Whitburn, Bathgate, West Lothian EH47 0PN
Redmill Care Home Logo
Jobs
Redmill Care Home logo
I cannot fault the staff and think they do a fantastic job caring for my dadN B(Daughter of Resident/Service User)
Redmill Care Home, Bathgate
Redmill Care Home, Bathgate
Redmill Care Home, Bathgate

Redmill Care Home, in the picturesque town of East Whitburn in West Lothian, supports older people to lead their best lives with personalised nursing and nursing dementia care.

The lovely home offers many facilities for residents to enjoy such as on-site hair salon, landscaped garden, sensory garden and lovely patio area to enjoy the warmer weather. The enhanced wellbeing programme allows residents to pursue hobbies and interests whilst learning new...  

Care Provided by Redmill Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,170From £1,288
Nursing Dementia CareFrom £1,267From £1,395

Contact Redmill Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority

Support you may be entitled to

  • If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.

Good to Know

Group / Owner

Person in charge

  • Fiona Truesdale (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 1

Room Information

  • Single Rooms (68)

Redmill Care Home Reviews (103)

Submit a Review
9.7

Redmill Care Home has a Review Score of 9.7 (9.713) out of 10, based on 49 reviews in the last 2 years. Over all time Redmill Care Home has 103 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Redmill Care Home
Loading...
Showing 103 reviews matching selected criteria
Review from May M (Sister-in-law of Resident) published on 18 October 2018 Submitted via Postal Card
Overall Experience

No complaints.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D S (Resident / Service User) published on 12 September 2018 Submitted via Postal Card
Overall Experience

I am very pleased with my care home at Redmill. Staff are OK and the room is lovely. Feel really at home. Love the company of ALL residents.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rosemary M (Daughter of Resident) published on 25 July 2018 Submitted via Postal Card
Overall Experience

Seems happy, especially when being entertained with the concerts.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Helen L (Niece of Resident) published on 10 May 2018 Submitted via Postal Card
Overall Experience

My aunt had stayed with us for 24 years it was very hard for us to get used to her having to go into a home but it was very easy with the care and compassion and kindness of the staff to make my aunt feel okay and comfortable.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D P (Husband of Resident) published on 7 May 2018 Submitted via Postal Card
Overall Experience

Very good.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Theresa C (Sister of Resident) published on 7 May 2018 Submitted via Postal Card
Overall Experience

No problems, everything ok.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rosemary H (Daughter of Resident) published on 3 May 2018 Submitted via Postal Card
Overall Experience

My mother ha only just recently moved to Redmill after a number of weeks in hospital. The staff have been very approachable and helpful and we are very happy with the standard of care that has been provided to my mother up until now. They have made her feel very welcome and have helped her settle in well. I have been kept up to date with my mother's care and have been involved in decisions that have been taken in. In general, her move has been a positive experience.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Anne C (Daughter of Resident) published on 3 May 2018 Submitted via Postal Card
Overall Experience

Since my dad has been a resident at Redmill I have been impressed with the care and support given to him by all members of staff. The lounge areas and reception are very bright and welcoming and his room is warm and comfortable. My dad says the food is always good and I can see that he enjoys his meals. It's great to know he is receiving such a good level of care. Big thanks to all concerned!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G M (Daughter of Resident) published on 9 April 2018 Submitted via Website
Overall Experience

Staff are excellent, a real asset to the company and should be rewarded at every opportunity. I felt for a long time that dad would have been better staying at home, however, the stark reality is that the family could no longer give the level of care required to keep dad safe and well cared for. There are minor inadequacies of course compared to a loved one attending to the minutiae of a person’s daily life but I do feel he is being well cared for at Redmill. Re: external activities, note that your friend or relative won't always get selected to go on these perhaps due to lack of mobility/staff available/minibus capacity (there is only one minibus). I believe this is common in care homes. I feel Internal activities are lacking for dad, currently, there is only a Part-Time Activities Co-ordinator as the Full-Time post is presently waiting to be filled. This comment is in no way intended to be a negative reflection on the present Activities Co-ordinator who is dedicated and hardworking.

Reply from Clare Sheehan, Care Advisor at Redmill Care Home

We now have 2 Wellbeing Co-ordinators in place and a full review of our in-house activity programme is being carried out taking into account the choices and preferences of our residents. There is a full programme of entertainment and outings booked for the coming months. We utilise our minibus to...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David R (Son of Resident) published on 14 December 2017 Submitted via Postal Card
Overall Experience

Our family are very happy with the care and attention given to our mother and really could not ask for anymore as the staff already go above and beyond. We really did choose the best care home for mum.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linda L (Daughter of Resident) published on 31 August 2017 Submitted via Postal Card
Overall Experience

My mother arrived at the home in January 2017 and from the first day, we were both impressed. At 96, after a hip replacement operation, she soon settled in.

In mid-July she took a turn for the worse and began to fail, over the next few days she became bedridden. The staff were amazing, she received better nursing care than any hospital could give. I had to go away but the staff took over and her last days were comfortable and peaceful.

After her death, the staff ensured my wishes were carried out. I can't praise them enough.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Charlotte R (Niece of Resident) published on 30 August 2017 Submitted via Website
Overall Experience

I personally would like to thank every member of the Redmill Care Home team, their care and dedication to everyone is amazing. Not only do they take great care of my aunt who has been there since February, they have her hair, clothes and every part of her care looking excellent. Her trips out and entertainment is first class and she loves this. The staff never walk passed myself or my aunt and everyone makes you feel very welcome. I have never seen such an amazing caring team.

The thought that has gone into the renovation is great having the little tea/coffee room at the front is a great place for the family to sit and catch up. Cleanliness throughout the building is excellent, the decor is lovely.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M E (Daughter of Resident) published on 2 May 2017 Submitted via Postal Card
Overall Experience
Mum has only recently moved into residential care at Redmill and I cannot praise staff enough for the help with the transition. At a difficult time for Mum and family, staff on hand and always approachable with teething problems and generally making the move less traumatic for everyone.

I have already recommended this home to several persons who find themselves in a similar position.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Douglas F (Friend of Resident) published on 14 March 2017 Submitted via Postal Card
Overall Experience

I found the home and it's staff to be excellent in the way the services are provided to residents. Our friend passed away at the home and we are very grateful for the respect, dignity and overall family feel provided at the time. The care assistants, nurses and management staff deserve praise of the highest order for providing what at times, must be a very difficult service.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from F M (Son of Resident) published on 29 November 2016 Submitted via Postal Card
Overall Experience

During my visits to Redmill Home, I was deeply impressed with the level of care shown by all members of staff. Clearly, beyond the requirements of paid work, my mum is in good hands and on behalf of everyone who has a family member with you, please convey my heartfelt gratitude to all the staff, every last one of them.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ian G (Son of Resident) published on 11 October 2016 Submitted via Postal Card
Overall Experience

Very friendly and approachable and the staff are genuinely caring about the residents. My mother has settled in very well and is happy with the accommodation and the food. At present some areas are not pleasing on the eye however, the home is being refurbished at present.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rosemary M (Niece of Resident) published on 9 August 2016 Submitted via Postal Card
Overall Experience

Staff seem caring and involved. There are many varied outings available covering many interests. Also available is in house entertainment. Decor and condition of rooms leaves a lot to be desired.

Reply from HC-One, Careline Team at Redmill Care Home
Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.

Redmill Care Home is undergoing a major refurbishment to enhance the quality of the environment and to improve the comfort of our Residents, visitors and staff. We would...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Robert W (Husband of Resident) published on 26 July 2016 Submitted via Postal Card
Overall Experience

Food is poor, car park dirty. Bushes around the perimeter need to be cut back. Decor not very nice.

Reply from HC-One, Careline Team at Redmill Care Home
Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.

We are very pleased to confirm that the home is about to undergo a major refurbishment programme, Residents, staff and relatives will be continue to be included in the process,...  

Facilities
Care / Support
No Rating
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lorna L (Daughter of Resident) published on 8 July 2016 Submitted via Postal Card
Overall Experience

Although my mother has only been in the care home a few weeks she seems to be settling in Redmill Care Home well and I think this is due to the friendliness and care of the staff both to my mother and to members of the family. Hopefully this will continue and Mum will have a pleasant and caring stay in Redmill.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Susan D (Sister of Resident) published on 6 July 2016 Submitted via Postal Card
Overall Experience

The staff which I have come to know over the years are very nice and answer any queries I have. They also phone and tell me when things have gone wrong. I believe there is a new manager at Redmill NH, but I have never met him or her.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
No Rating
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 23 April 2026
  • How well do we support people's wellbeing?
    Good

    (4)

  • How good is our leadership?
    Good

    (4)

  • How good is our staff team?
    Good

    (4)

  • How good is our setting?
    Good

    (4)

  • How well is care and support planned?
    Good

    (4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (20) & Events (0)

News
  • 19 Sep 2025

    HC-One Scotland’s Redmill Care Home in East Whitburn, West Lothian, is delighted to announce the completion of an extraordinary seaside-themed creative session in partnership with local art facilitators, Creative Mojo....

  • 19 Sep 2025

    There’s something special growing at HC-One Scotland’s Redmill Care Home in East Whitburn, West Lothian, and it’s more than just vegetables. With the help of dedicated care colleagues and enthusiastic...

  • 18 Sep 2025

    A trio of brave colleagues from HC-One Scotland’s Redmill Care Home in East Whitburn, West Lothian, are preparing to take on a thrilling challenge in memory of residents and in...

Upcoming Events

There are no upcoming events for Redmill Care Home.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Redmill Care Home.

Meet the Team (0)

There are no Team Members posted yet.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Redmill Care Home to verify any information. View our terms and conditions. Redmill Care Home has an Enhanced Service -more info.