Redmill Care Home

Staff at Redmill Care Home have been very welcoming and very caring. It is really helpful to have a shared sitting/coffee room, where all families can meet in a cosy, pleasant setting. It gives the opportunity to meet other families who are going through similar experiences.

No complaints.

I am very pleased with my care home at Redmill. Staff are OK and the room is lovely. Feel really at home. Love the company of ALL residents.

Seems happy, especially when being entertained with the concerts.

My aunt had stayed with us for 24 years it was very hard for us to get used to her having to go into a home but it was very easy with the care and compassion and kindness of the staff to make my aunt feel okay and comfortable.

Very good.

No problems, everything ok.

My mother ha only just recently moved to Redmill after a number of weeks in hospital. The staff have been very approachable and helpful and we are very happy with the standard of care that has been provided to my mother up until now. They have made her feel very welcome and have helped her settle in well. I have been kept up to date with my mother's care and have been involved in decisions that have been taken in. In general, her move has been a positive experience.

Since my dad has been a resident at Redmill I have been impressed with the care and support given to him by all members of staff. The lounge areas and reception are very bright and welcoming and his room is warm and comfortable. My dad says the food is always good and I can see that he enjoys his meals. It's great to know he is receiving such a good level of care. Big thanks to all concerned!

Staff are excellent, a real asset to the company and should be rewarded at every opportunity. I felt for a long time that dad would have been better staying at home, however, the stark reality is that the family could no longer give the level of care required to keep dad safe and well cared for. There are minor inadequacies of course compared to a loved one attending to the minutiae of a person’s daily life but I do feel he is being well cared for at Redmill. Re: external activities, note that your friend or relative won't always get selected to go on these perhaps due to lack of mobility/staff available/minibus capacity (there is only one minibus). I believe this is common in care homes. I feel Internal activities are lacking for dad, currently, there is only a Part-Time Activities Co-ordinator as the Full-Time post is presently waiting to be filled. This comment is in no way intended to be a negative reflection on the present Activities Co-ordinator who is dedicated and hardworking.

Our family are very happy with the care and attention given to our mother and really could not ask for anymore as the staff already go above and beyond. We really did choose the best care home for mum.

My mother arrived at the home in January 2017 and from the first day, we were both impressed. At 96, after a hip replacement operation, she soon settled in.

In mid-July she took a turn for the worse and began to fail, over the next few days she became bedridden. The staff were amazing, she received better nursing care than any hospital could give. I had to go away but the staff took over and her last days were comfortable and peaceful.

After her death, the staff ensured my wishes were carried out. I can't praise them enough.

I personally would like to thank every member of the Redmill Care Home team, their care and dedication to everyone is amazing. Not only do they take great care of my aunt who has been there since February, they have her hair, clothes and every part of her care looking excellent. Her trips out and entertainment is first class and she loves this. The staff never walk passed myself or my aunt and everyone makes you feel very welcome. I have never seen such an amazing caring team.

The thought that has gone into the renovation is great having the little tea/coffee room at the front is a great place for the family to sit and catch up. Cleanliness throughout the building is excellent, the decor is lovely.

I have already recommended this home to several persons who find themselves in a similar position.

I found the home and it's staff to be excellent in the way the services are provided to residents. Our friend passed away at the home and we are very grateful for the respect, dignity and overall family feel provided at the time. The care assistants, nurses and management staff deserve praise of the highest order for providing what at times, must be a very difficult service.

During my visits to Redmill Home, I was deeply impressed with the level of care shown by all members of staff. Clearly, beyond the requirements of paid work, my mum is in good hands and on behalf of everyone who has a family member with you, please convey my heartfelt gratitude to all the staff, every last one of them.

Very friendly and approachable and the staff are genuinely caring about the residents. My mother has settled in very well and is happy with the accommodation and the food. At present some areas are not pleasing on the eye however, the home is being refurbished at present.

Staff seem caring and involved. There are many varied outings available covering many interests. Also available is in house entertainment. Decor and condition of rooms leaves a lot to be desired.

Food is poor, car park dirty. Bushes around the perimeter need to be cut back. Decor not very nice.

Although my mother has only been in the care home a few weeks she seems to be settling in Redmill Care Home well and I think this is due to the friendliness and care of the staff both to my mother and to members of the family. Hopefully this will continue and Mum will have a pleasant and caring stay in Redmill.