
I cannot fault the staff and think they do a fantastic job caring for my dadN B(Daughter of Resident/Service User)



I cannot fault the staff and think they do a fantastic job caring for my dadN B(Daughter of Resident/Service User)



Redmill Care Home, in the picturesque town of East Whitburn in West Lothian, supports older people to lead their best lives with personalised nursing and nursing dementia care.
The lovely home offers many facilities for residents to enjoy such as on-site hair salon, landscaped garden, sensory garden and lovely patio area to enjoy the warmer weather. The enhanced wellbeing programme allows residents to pursue hobbies and interests whilst learning new...
Care Provided by Redmill Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 68 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Redmill Care Home for full pricing details and T&Cs.
Contact Redmill Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Fiona Truesdale (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
- Number of floors: 1
Room Information
- Single Rooms (68)
Redmill Care Home Reviews (103)
Redmill Care Home has a Review Score of 9.7 (9.713) out of 10, based on 49 reviews in the last 2 years.
Over all time Redmill Care Home has 103 reviews.
No complaints.
I am very pleased with my care home at Redmill. Staff are OK and the room is lovely. Feel really at home. Love the company of ALL residents.
Seems happy, especially when being entertained with the concerts.
My aunt had stayed with us for 24 years it was very hard for us to get used to her having to go into a home but it was very easy with the care and compassion and kindness of the staff to make my aunt feel okay and comfortable.
Very good.
No problems, everything ok.
My mother ha only just recently moved to Redmill after a number of weeks in hospital. The staff have been very approachable and helpful and we are very happy with the standard of care that has been provided to my mother up until now. They have made her feel very welcome and have helped her settle in well. I have been kept up to date with my mother's care and have been involved in decisions that have been taken in. In general, her move has been a positive experience.
Since my dad has been a resident at Redmill I have been impressed with the care and support given to him by all members of staff. The lounge areas and reception are very bright and welcoming and his room is warm and comfortable. My dad says the food is always good and I can see that he enjoys his meals. It's great to know he is receiving such a good level of care. Big thanks to all concerned!
Staff are excellent, a real asset to the company and should be rewarded at every opportunity. I felt for a long time that dad would have been better staying at home, however, the stark reality is that the family could no longer give the level of care required to keep dad safe and well cared for. There are minor inadequacies of course compared to a loved one attending to the minutiae of a person’s daily life but I do feel he is being well cared for at Redmill. Re: external activities, note that your friend or relative won't always get selected to go on these perhaps due to lack of mobility/staff available/minibus capacity (there is only one minibus). I believe this is common in care homes. I feel Internal activities are lacking for dad, currently, there is only a Part-Time Activities Co-ordinator as the Full-Time post is presently waiting to be filled. This comment is in no way intended to be a negative reflection on the present Activities Co-ordinator who is dedicated and hardworking.
We now have 2 Wellbeing Co-ordinators in place and a full review of our in-house activity programme is being carried out taking into account the choices and preferences of our residents. There is a full programme of entertainment and outings booked for the coming months. We utilise our minibus to...
Our family are very happy with the care and attention given to our mother and really could not ask for anymore as the staff already go above and beyond. We really did choose the best care home for mum.
My mother arrived at the home in January 2017 and from the first day, we were both impressed. At 96, after a hip replacement operation, she soon settled in.
In mid-July she took a turn for the worse and began to fail, over the next few days she became bedridden. The staff were amazing, she received better nursing care than any hospital could give. I had to go away but the staff took over and her last days were comfortable and peaceful.
After her death, the staff ensured my wishes were carried out. I can't praise them enough.
I personally would like to thank every member of the Redmill Care Home team, their care and dedication to everyone is amazing. Not only do they take great care of my aunt who has been there since February, they have her hair, clothes and every part of her care looking excellent. Her trips out and entertainment is first class and she loves this. The staff never walk passed myself or my aunt and everyone makes you feel very welcome. I have never seen such an amazing caring team.
The thought that has gone into the renovation is great having the little tea/coffee room at the front is a great place for the family to sit and catch up. Cleanliness throughout the building is excellent, the decor is lovely.
I have already recommended this home to several persons who find themselves in a similar position.
I found the home and it's staff to be excellent in the way the services are provided to residents. Our friend passed away at the home and we are very grateful for the respect, dignity and overall family feel provided at the time. The care assistants, nurses and management staff deserve praise of the highest order for providing what at times, must be a very difficult service.
During my visits to Redmill Home, I was deeply impressed with the level of care shown by all members of staff. Clearly, beyond the requirements of paid work, my mum is in good hands and on behalf of everyone who has a family member with you, please convey my heartfelt gratitude to all the staff, every last one of them.
Very friendly and approachable and the staff are genuinely caring about the residents. My mother has settled in very well and is happy with the accommodation and the food. At present some areas are not pleasing on the eye however, the home is being refurbished at present.
Staff seem caring and involved. There are many varied outings available covering many interests. Also available is in house entertainment. Decor and condition of rooms leaves a lot to be desired.
Redmill Care Home is undergoing a major refurbishment to enhance the quality of the environment and to improve the comfort of our Residents, visitors and staff. We would...
Food is poor, car park dirty. Bushes around the perimeter need to be cut back. Decor not very nice.
We are very pleased to confirm that the home is about to undergo a major refurbishment programme, Residents, staff and relatives will be continue to be included in the process,...
Although my mother has only been in the care home a few weeks she seems to be settling in Redmill Care Home well and I think this is due to the friendliness and care of the staff both to my mother and to members of the family. Hopefully this will continue and Mum will have a pleasant and caring stay in Redmill.
The staff which I have come to know over the years are very nice and answer any queries I have. They also phone and tell me when things have gone wrong. I believe there is a new manager at Redmill NH, but I have never met him or her.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 23 April 2026- How well do we support people's wellbeing?Good
(4)
- How good is our leadership?Good
(4)
- How good is our staff team?Good
(4)
- How good is our setting?Good
(4)
- How well is care and support planned?Good
(4)
Bed Vacancies
Please contact us for latest vacancies.
News (20) & Events (0)
- 19 Sep 2025
HC-One Scotland’s Redmill Care Home in East Whitburn, West Lothian, is delighted to announce the completion of an extraordinary seaside-themed creative session in partnership with local art facilitators, Creative Mojo....
- 19 Sep 2025
There’s something special growing at HC-One Scotland’s Redmill Care Home in East Whitburn, West Lothian, and it’s more than just vegetables. With the help of dedicated care colleagues and enthusiastic...
- 18 Sep 2025
A trio of brave colleagues from HC-One Scotland’s Redmill Care Home in East Whitburn, West Lothian, are preparing to take on a thrilling challenge in memory of residents and in...
There are no upcoming events for Redmill Care Home.
Accreditations
There are no accreditations posted yet for Redmill Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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