
I cannot fault the staff and think they do a fantastic job caring for my dadN B(Daughter of Resident/Service User)



I cannot fault the staff and think they do a fantastic job caring for my dadN B(Daughter of Resident/Service User)



Redmill Care Home, in the picturesque town of East Whitburn in West Lothian, supports older people to lead their best lives with personalised nursing and nursing dementia care.
The lovely home offers many facilities for residents to enjoy such as on-site hair salon, landscaped garden, sensory garden and lovely patio area to enjoy the warmer weather. The enhanced wellbeing programme allows residents to pursue hobbies and interests whilst learning new...
Care Provided by Redmill Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 68 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Redmill Care Home for full pricing details and T&Cs.
Contact Redmill Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Fiona Truesdale (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
- Number of floors: 1
Room Information
- Single Rooms (68)
Redmill Care Home Reviews (103)
Redmill Care Home has a Review Score of 9.7 (9.713) out of 10, based on 49 reviews in the last 2 years.
Over all time Redmill Care Home has 103 reviews.
My husband and I feel our Mum receives excellent care all her needs are being met. The staff always phone to inform us of any changes in her general health and wellbeing. Her room is always clean and tidy, her appearance is immaculate. We are very grateful to all the staff who look after our Mum.
The most cheery and pleasant staff very caring. Plenty of activities for patients.
My aunt has been in the home for almost a year now and out family have nothing but praise for everyone who works there. Staff are very attentive + sees to her every needs. Place is spotlessly clean, it's a joy to visit as everyone is so friendly.
As a family we were naturally concerned about mum going into care but from our first visit we were made so welcome and at ease. Mum has settled in so well and made friends with staff and fellow patients. Mum us really happy now and it is very reassuring to see her like this. All the staff at Redmill are very pleasant and are a credit to your company. Keep up the good work. Well done all.
I feel they treat her with respect and love and it makes me feel happy that she is looked after well.
I always feel at home when I visit and the carers are all happy to chat or answer any concerns/questions I raise.
The home is continually improving and the cleanliness has improved a lot in the last few months. All in all, a good experience for both myself and mum.
The staff at Redmill are excellent and they have lots of activities to keep the residents occupied and stimulated. There has been a great improvement its good to know my sister is being looked after well.
Very caring staff. Helpful and supportive. Someone is always on hand if there is a question. Visitors are made welcome always. Staff always smile and say hello. Staff seem to know mum well and in a short space of time after admission. Mum is comfortable and cared for 24hrs/day
My son was in hospital awaiting admission to a nursing home, I received word that an assessor from Redmill would be coming soon, I paid a visit to Redmill and was very impressed by what I saw, my son was admitted and is very happy here. His brother and I would like to thank all the kindness shown to us by all the members of your staff.
After visiting/ assessing five other care homes I quickly chose Redmill after I received a very thorough introduction with the care home. My aunt had a difficult few days settling in, but the management & staff worked very closely with her to make her feel at home and comfortable. After 6 weeks my aunt believes shes living in her own home and is in a better state of wellbeing than she has been for a long time. I am delighted with everyone here.
I know my mum is well cared for at Redmill and appreciate the help and assistance she needs to stay safe. The staff are very patient.
Since my dad came into Redmill the care he has received has been amazing. All the staff are so good with him. I am happy knowing he is getting the care he needs.
My mum has been here for about 1 week. The room was set up for her arrival. Spotlessly clean. Staff have gone over and above to help inform us of anything needed for mum. All staff are very helpful and attentive to all residents. First impressions are excellent.
In the time my Mum has been in Redmill the staff have been very helpful. I feel my mum's care has been improved i.e. always looks clean. We appreciate it has good communication from staff.
Redmill provided excellent care for Dad in the last 7 months of his life. He had Alzheimer's and other disabilities. The staff were all incredibly kind, caring, and respectful and I knew he was safe and being cared for at all times. The staff were also incredibly supportive of me. The nursing staff were experienced and kind and knew exactly when to escalate to outside medical care. I couldn't be happier with my Dad's care. Thank you.
My Mum recently became a resident here and she's settled in really well and that's due to the staff and how they made her feel included and welcome. She is really enjoying living here and that makes me feel reassured.
Redmill is a very welcoming place. The staff are very friendly and kind.
Every member of staff is extremely helpful, welcoming and super friendly. So considerate and caring to residents. My mother has settled in brilliantly and I can leave her knowing she is being very well cared for. Thanks to the superb management and all the staff.
Redmill Care Home has looked after my partner for around two years now, and if there were any health issues with her they always phoned me to let me know and what actions were taken. I have always found the staff very helpful. The staff nurses keep me informed on what medications or injections my partner is to receive, and get phone calls asking my permission for her to continue getting the covid jab. So far I have no complaints about the care and home.
I'm so pleased with the recent improvements at Redmill Care Home. The new management has made a real difference and the overall improvement in standards are remarkable. The staff are attentive, and compassionate and truly seem to care about the residents. There is a more homely atmosphere now. My mum has noticeably become more content and positive again. Her personal care has been very good over the last few months. This means a lot to our family thank you so much and also to the senior manager.
I feel sometimes there is an odour in the corridors, I feel this is very unpleasant. Hopefully with the new chef, the standard of food will be raised, as I've heard from some residents that the food is of a poor standard. From what I've seen, all staff now seem very helpful, polite and accommodating. Overall opinion 7/10.
Thank you for your review, I am delighted that you find our staff helpful, polite, and accommodating. We have worked hard over the past 6 months to improve the experience for our residents and relatives, and we have appointed a new Manager who has been in post since July 2024. I know that you have...
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 23 April 2026- How well do we support people's wellbeing?Good
(4)
- How good is our leadership?Good
(4)
- How good is our staff team?Good
(4)
- How good is our setting?Good
(4)
- How well is care and support planned?Good
(4)
Bed Vacancies
Please contact us for latest vacancies.
News (20) & Events (0)
- 19 Sep 2025
HC-One Scotland’s Redmill Care Home in East Whitburn, West Lothian, is delighted to announce the completion of an extraordinary seaside-themed creative session in partnership with local art facilitators, Creative Mojo....
- 19 Sep 2025
There’s something special growing at HC-One Scotland’s Redmill Care Home in East Whitburn, West Lothian, and it’s more than just vegetables. With the help of dedicated care colleagues and enthusiastic...
- 18 Sep 2025
A trio of brave colleagues from HC-One Scotland’s Redmill Care Home in East Whitburn, West Lothian, are preparing to take on a thrilling challenge in memory of residents and in...
There are no upcoming events for Redmill Care Home.
Accreditations
There are no accreditations posted yet for Redmill Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Redmill Care Home to verify any information. View our terms and conditions. Redmill Care Home has an Enhanced Service -more info.