Barchester Strachan House Care Home

My Uncle is very well cared for. The staff go to great pains to make him happy and comfortable His individual care needs are always taken into consideration.

Came here for two weeks respite care after operation for a replacement ankle. I want to stay forever! I love it here. The staff are lovely, caring and understanding and good fun. The accommodation is nice and spread out so that there is a central part to sit in and the lounge and dining room off it. But one can sit there and watch the world go by. Food is good and varied and served with patience and care. The garden is extensive and makes for a nice outing in fresh air if someone can push me! I cannot think of anything here that is not special, including my washing being done whenever, and the physios are helpful and attentive. The manageress drops by for a chat most days and is interested in those who stay here. I ordered my times daily and also had a glass of wine with my meal. Fantastic hotel! But more than that, care and support is part of the package! One is made to feel one matters!

My father has been a resident for more than six months now and in that time he has been well cared for. All his needs are met and he is living in a welcoming, safe and secure environment. The staff are excellent, the facilities are great and the food is fantastic. Overall he is very content, as are we.

Lovely, helpful staff, great home. Looks like a hotel, feels homely.

Hence very mixed review but sadly lacking in specialist dementia care overall, unfortunately.

There are plenty of areas for sitting or walking outside the home which are easily accessible.

Very good, very caring, very pleasant staff, very good food.

The staff are very helpful and caring, they understand my mother and what she needs.

Strachan House sets the standard to which all care homes should aspire - at every level. Strong leadership is evident and all staff, without exception, are truly amazing. The environment is full of fun and laughter, and the staff work together as a highly effective team; their top priority being the exceptional care and quality of life of the residents. The rapport, engagement, love, kindness and respect shown to our dad are way beyond our family's expectations. The 'Memory Lane' team here have become part of our family and our dad, a part of theirs. For us, Strachan House is absolute peace of mind, and our Dad's very happy home.

I regularly visit my wife at Strachan House, but at random hours. The latter presents no problem at all to the care home who welcome visits at any time. Although public transport is available nearby, on the adjacent street, I visit normally by car and very rarely have to park beyond the car parking provided on the grounds.

The approach to the domestically styled accommodation is a via a very well set up, and maintained, bright and fresh garden. The interiors also are fresh, clean, tasteful, well maintained, and renewed regularly, to a high standard.

The staff are always purposefully busy but equally are always welcoming. They will take the time to chat away and keep me updated on anything and everything happening. They also offer tea, coffee, cakes, biscuits etc regularly. This permeates the atmosphere at all times, an ambience of gentle and thoroughly professional caring. This makes my visits not stressful, but pleasant and reassures me constantly that my wife is getting the very best of care possible for her current condition.

She loves music and dancing and there is always something for her to get involved in.

Quite astonishing level of care. The sympathy, generosity, friendliness and patience, let alone professionalism, of every member of staff from the very top through every level of care and support staff, including cleaning and maintenance staff, was quite humbling. One could not have asked for or even dreamed of more and we will be eternally grateful to every one of the staff.

The special management and whole team are first class, professional and friendly. They provide in this daily work a wonderful environment and ambience. In one word homely and nothing seems too much trouble for them. I have probably been a little hard in some of my answers but have tried to stick to the right balance of my impressions. For example, how do you compare the food to a top class restaurant? In summing up, my mother is extremely happy residing in Strachan House and the care provided when she took ill most likely saved her life. Thank you, the family are very happy and grateful.

As a family, we cannot praise Strachan House highly enough. My mother has now been a resident for 6 weeks and we are delighted with the care that she is getting. The staff have gone to great lengths to get to know her personally and work out how best to care for her to minimise any distress or agitation. The communication with the family is impressive and staff discuss all aspects of Mum's well-being and listen and act upon our suggestions. All staff greet us with a smile and are very supportive of my father and all the family during what has been a difficult time for everyone. All care homes should be like Strachan House!

The staff at Memory Lane in Strachan House are simply excellent. My Mother has been a resident at Strachan House for almost 1 year. In that time, the nurses, carers and all the staff have got to know her extremely well. Nothing is too much trouble. I am happy that she is so well cared for. When I visit, I too am treated as part of the family. This is important to me as I miss my Mother.

This is Dad's first week at Strachan House - having moved from another care home in Edinburgh. The atmosphere is strikingly different. Here there is a real buzz.

The staff are happy and extremely caring and welcoming. Dad has high falls risk but is fiercely independent and the staff watch him from a distance and give Dad as much independence as his condition allows, and treat him with real dignity.

On day 1 Dad said he would like to see The Kelpies and the care home are planning a residents trip to see them. The staff engage with Dad so well - immediately grasping his likes, dislikes and life history. They have sourced a low bed and Dad's mobility has improved already as he is encouraged to mobilise and walk, assisted by staff.

I think Dad will be happy here.

My mother has been here for one year and we haver had nothing to complain about. The staff are very professional, caring, helpful and friendly.

Warm, welcoming care home surrounded by well-kept gardens and caring and loving staff. Residents are treated with dignity and respect. The nurses and management are visible and approachable at all times. I am confident that my husband's care needs, which are complex, are being fulfilled in a caring environment.

Although my aunt has only been in Barchester Strachan House Care Home for approx: 7 weeks. It has been obvious that the staff are well trained, they are friendly without condescending. Efficient without being obtrusive and seem genuinely keen to assist the residents. The home is clean and fresh. The nursing staff are caring and firm. I am delighted to have found such a place for anybody who needs 24/7 care.

The staff at Strachan House gave my husband excellent care throughout his stay of more than three years. I am particularly grateful for the great care taken in the last few weeks of his life. It is one of the good qualities of the staff that they are always polite to the residents. Any minor inconveniences only affected me and never him. No home could have provided better treatment, I firmly believe.