Merino Court Care Home

134 Drumfrochar Road, Greenock PA15 4JG
Review Us
9.9 85 Reviews
  • Merino Court Care Home, Greenock
Merino Court Care Home, situated in the residential area of Greenock, support older people to lead their best lives with personalised nursing and nursing dementia care.

This friendly home offers many areas for residents to relax and socialise with friends and family as well as fantastic amenities which include a lovely garden which is tended by residents, on-site hair salon and hobby room.

The catering team at Merino Court understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. They offer a wide range of popular dining areas that provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The dedicated and professional care team at Merino Court likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting every person to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, an active role in the Greenock community is encouraged.
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Care Provided by Merino Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1343

These prices are only a guideline, please contact Merino Court Care Home to find out the exact price for your requirements.

Contact Merino Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £267.10 per week if you’re over the age of 65. This support is not reflected in this fee amount.

Contact Merino Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Morag Hynes (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)

Merino Court Care Home Reviews (85)

9.9

Merino Court Care Home has a Review Score of 9.9 (9.851) out of 10, based on 23 reviews in the last 2 years.
Over all time Merino Court Care Home has 85 reviews.

Overall Experience
  • 71
  • 11
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Date Published
  • 85
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  • 23
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Reviewer Connection to Merino Court Care Home
  • 37
  • 16
  • 5
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  • 4
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  • 3
  • 2
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  • 1
  • 1
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Total of 85, showing 61-80
Review from L L (Daughter of Resident) published on 9 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff couldn't be any nicer very helpful and friendly.
Thanks to all, my mum is happy.
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Review from John G (Brother of Resident) published on 6 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This statement is based on my daily visits at various times to my brother over the past two years.
The management have a conscientious attitude to the standard of care required. I have also observed the nurses and carers carry out their duties to a very high standard.
Conclusion; It is reassuring
to me knowing that someone so caring is attending to my brother.
I have no hesitation in recommending Merino Court to anyone.
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Review from A R (Daughter of Resident) published on 8 June 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My father suffers from dementia and our family were struggling to cope with his day to day needs. Since being admitted to this care home his quality of life has improved so much. Staff are quick and attentive when needed. Dad's room is lovely and clean and everything he needs is available if needed.
Newspaper delivered each day, hairdresser, entertainers the residents can so relate to. Laundrette service is available and is very quick at returning items washed and dried to rooms (mostly in 1 or 2 days). I would highly recommend to anyone who has reservations like we did about putting your nearest and dearest in a nursing home. Top marks!
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Review from Bridget W (Sister of Resident) published on 24 April 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My brother is a new resident so I feel I can't comment too much at this time. I have satisfaction so far at his short stay.
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Review from Joan C (Niece of Resident) published on 11 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has moved into this excellent home. Since she was discharged from hospital, she has settled in perfectly and all staff have made her more than welcome. I had also seen a great improvement in her hygiene and mobility and she is more than happy here in a pleasant, clean environment.
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Review from Alexander S (Son of Resident) published on 9 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the staff have been wonderful and caring in the care of my mum and she has been more content and settled at Merino than elsewhere.
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Review from Peter T (Son of Resident) published on 6 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Could do with improvement in the quality of food.
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Review from Madeline L (Daughter of Resident) published on 21 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy to do this review knowing that the information given is important to the care home and may help others when choosing a care home in the future.
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Review from Janice N (Daughter of Resident) published on 5 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a client at Merino Court many times for respite. This is a wonderful place with excellent staff and management, nothing is ever too much for the staff who are always welcoming and cheerful. The manager's door is always open to you. I would gladly recommend Merino Court for respite or full-time
care.
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Review from F R (Regular Volunteer) published on 29 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment I walked into Merino, I got a warm, kind and homely feel.
The home is clean, fresh and everything looks so new.
Everyone is friendly and kind and there are lots going on for the residents.
I was really impressed with the whole home.
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Review from Malcolm M (Brother of Resident) published on 26 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been treated with great care and kindliness by the staff who look after her, we could not have asked for better.
We also, when we visit have been made very welcome in every respect.
We are very happy that my sister is in a safe and secure environment, which has put our minds at rest.
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Review from Carol D (Daughter of Resident) published on 3 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been settled for 11 months its very cosy and friendly nothing is a bother for the staff. Bedding is always fresh, hand gel on entering the home, visitors book and a choice of meals.
In our family, we'd say out of 10 it would be 10+
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Review from Josephine D (Daughter of Resident) published on 3 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would talk to my dad on my sister's phone, we would skype each other. I got to talk to the staff as they came into see my dad was ok. My dad would tell me how good all the staff were. My dad loved his outings to the tea dance and the barge trips, I've been home and went to see my dad on a few occasions
and the staff were very forthcoming I can't fault them.
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Review from Ellis S (Cousin of Resident) published on 4 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My cousin has only been in residence here for a short time but I was impressed by how cheerful she looked. She has evidently been looked after well and has a routine that she did not have when at home. Her appetite has improved. The staff are all cheerful and helpful. The decor is bright and beautifully
clean as are the toilets from what I can see.
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Review from Margaret M M (Sister-in-law of Resident) published on 24 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love visiting this home, all staff go out of their way for me and my sister-in-law. I cannot find any fault with the staff, cleanliness, food and also the staff seem to genuinely care about residents and family. Room is always clean as are the residents and would be offered tea and biscuits etc. When
visiting overall would rate this home 100%.
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Review from Marureen M (Daughter of Resident) published on 15 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found the staff and management to be excellent, they always have the time to talk to you.
The surroundings are very clean and always tidy.
I am very happy with the care that my relative is receiving.
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Review from Maria D (Daughter of Resident) published on 10 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment I went into the home I found the atmosphere very pleasant. The staff were very helpful and nice, as well as knowing my mum they also knew me. We both found the experience very pleasant. If my mum had to go into a home again I would definitely recommend Merino Court
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Review from J H (Friend of Resident) published on 17 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have a friend who was in this care home for 2 weeks. What a pleasure it was to visit. The welcome I and other friends received was amazing. So friendly and very very much appreciated. Thanks to them all.
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Review from J G (Niece of Resident) published on 16 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Merino Court provides a warm, welcoming, friendly atmosphere for residents and visitors. The newly refurbished/upgraded surroundings are not only tasteful but thoughtful and considerate to older peoples needs/interests. As a visitor you can access the home unannounced at any time. This allows you to
get a real idea of the ongoing level of care provided.


My experience as a regular visitor has been very positive. I have witnessed (often without being observed myself) a very dedicated, respectful, responsive and hard-working team at all levels. I feel the management and all staff are working hard to ensure a high standard of care is achieved and maintained. More importantly my relative reports "They are all nice, approachable people. Always cheerful and keen to listen/help. They let me do my own thing and the food is good!".

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Review from William S (Resident) published on 7 April 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Find it comfortable. Happy here.
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Current Review Score: 9.9 (9.851)

Overview of Review Score

The Review Score of 9.9 (9.851) out of 10 for Merino Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.851 for Merino Court Care Home is calculated as follows: ( (239 Excellents x 5) + (31 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 275 Ratings = 4.851
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Merino Court Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 2 Oct 2025
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Very good (5)
How good is our staff team?
Good (4)
How good is our setting?
Good (4)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Merino Court Care Home to verify any information. View our terms and conditions. Merino Court Care Home has an Enhanced Service - more info.