Merino Court Care Home

134 Drumfrochar Road, Greenock PA15 4JG
Review Us
9.9 85 Reviews
  • Merino Court Care Home, Greenock
Merino Court Care Home, situated in the residential area of Greenock, support older people to lead their best lives with personalised nursing and nursing dementia care.

This friendly home offers many areas for residents to relax and socialise with friends and family as well as fantastic amenities which include a lovely garden which is tended by residents, on-site hair salon and hobby room.

The catering team at Merino Court understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. They offer a wide range of popular dining areas that provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The dedicated and professional care team at Merino Court likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting every person to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, an active role in the Greenock community is encouraged.
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Care Provided by Merino Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1343

These prices are only a guideline, please contact Merino Court Care Home to find out the exact price for your requirements.

Contact Merino Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £267.10 per week if you’re over the age of 65. This support is not reflected in this fee amount.

Contact Merino Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Morag Hynes (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)

Merino Court Care Home Reviews (85)

9.9

Merino Court Care Home has a Review Score of 9.9 (9.851) out of 10, based on 23 reviews in the last 2 years.
Over all time Merino Court Care Home has 85 reviews.

Overall Experience
  • 71
  • 11
  • 3
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Date Published
  • 85
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  • 23
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Reviewer Connection to Merino Court Care Home
  • 37
  • 16
  • 5
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  • 2
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  • 1
  • 1
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Total of 85, showing 41-60
Review from Joseph B (Resident) published on 7 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am being very well treated and would recommend this place to any person. The staff are so kind and nothing is any bother to them. They are so helpful to the visitors as well.
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Review from Lorna B (Wife of Resident) published on 30 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have found all aspects of care to be exceptional. My husband has been a resident for the past three years, and I can see how well looked after he is. Staff are wonderful and have become my other family. Nothing is too much trouble. I could not have found better care anywhere.
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Review from Lizanne R (Daughter of Resident) published on 25 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fabulous care home, due to the wonderful staff that is there. Staff are to be admired in all they do, very professional and caring. They deserve a medal and should be very proud of themselves.
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Review from Pauline G (Daughter of Resident) published on 1 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff very friendly and my dad was well looked after.
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Review from V M (Daughter of Resident) published on 20 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum was placed in the home, she has been treated with kindness, care and been made to feel very special and wanted. She has always been treated with respect. In these difficult times, I admire the way the staff fo not worry the residents and explain to my mother and others gently when things
are a little different now. I would not change anything about my mum's care; they know what is needed to look after her.
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Review from Cecilia (Daughter of Resident) published on 29 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the outset, the care provided for my Mum at Merino Court has been excellent. However, over this past six months, the staff have continually gone above and beyond anything we could have expected in their efforts, to make this very trying situation as comfortable as possible for all the residents
and families. The care and consideration shown at this time will never be forgotten by us. thank you to one and all!
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Review from Daniel C (Brother of Resident) published on 29 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfied with the care my sister is receiving.
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Review from A M (Son of Resident) published on 23 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During Covid staff have been fantastic keeping us informed.
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Review from Susan W (Niece of Resident) published on 30 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Merino Court could not have been more attentive towards my aunt during her stay there. They were all very friendly and nothing was too much trouble for them. They were very welcoming to any friends and relatives visiting the home. There was always plenty of activities on offer for residents
to participate in and they were well attended.
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Review from L C (Daughter of Resident) published on 11 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel that my mum is being looked after and cared for and it is giving us peace of mind so that we can go to work knowing she is being well cared for.
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Review from Alison K (Daughter of Resident) published on 25 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of the staff at Merino Court has been so positive. The staff are angels they go the extra mile with the care they give. I always get a welcome smile and updates when I visit my mum. My mum says the staff are lovely and the food is great. The staff are the best! I chose the best care home!
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Review from Peter M (Son of Resident) published on 28 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers are friendly, helpful and go out of their way to look after the residents. I believe they went above and beyond the normal care in Merino Court for our mother, as she was always very happy and involved in a lot of the activities, including dancing, singing and live entertainment, whilst making
sure her religious needs were met as best as possible.
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Review from Neil C (Son of Resident) published on 16 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
No issues with the care. The staff are very accommodating, particularly with Dad's health and hospital communications. The entertainment regime has definitely improved over the past twelve months.
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Review from J M (Daughter of Resident) published on 16 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was worried that my mum would be upset and angry being in a care home but she is the happiest I've seen her in a long time. The staff are so attentive and patient. She is constantly stimulated and can have a coffee all day long so that makes her a happy woman.
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Review from J B (Daughter of Resident) published on 28 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very good with the residents. They make sure they are comfortable and secure and have conversations with them, which is good for the resident and relevant to their previous life before going into care.
Family are informed of any health issues or concerns. They also have plenty of activities
which are very suitable for the residents in their care.
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Review from Norman L (Friend of Resident) published on 4 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother spent her last three years at a different care home on Bute. I thought it was excellent. Merino Court is better equipped and the staff are terrific - they care!
We need a Merino Court on Bute to take care of the 50 people in care homes on the mainland and the other 50 people who would be
in a care home if there were Merino Court type facilities on Bute.
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Review from Stephen R (Son of Resident) published on 22 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care. Great staff, very friendly.
The staff can't do enough to help and keep you informed.
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Review from Pauline D (Daughter of Resident) published on 22 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff go above and beyond to help residents and residents' families.
Food/snacks available - excellent.
Staff very sympathetic and understanding of family concerns.
Staff (all staff) help to ease any concerns.
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Review from Veronica P (Daughter of Resident) published on 26 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum was ill earlier in the month whilst I was on holiday. The staff were superb in every way which I really appreciate greatly. The staff ensure my Mum has a wonderful care in every way. She is settled and enjoys the chats with staff. I am so happy I chose Merino Court.
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Review from T K (Niece of Resident) published on 15 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are great with my uncle and his room and everything else in the home is lovely.
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Current Review Score: 9.9 (9.851)

Overview of Review Score

The Review Score of 9.9 (9.851) out of 10 for Merino Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.851 for Merino Court Care Home is calculated as follows: ( (239 Excellents x 5) + (31 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 275 Ratings = 4.851
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Merino Court Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 2 Oct 2025
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Very good (5)
How good is our staff team?
Good (4)
How good is our setting?
Good (4)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Merino Court Care Home to verify any information. View our terms and conditions. Merino Court Care Home has an Enhanced Service - more info.