Braemount Care Home, Paisley, Renfrewshire
Braemount Care Home, Paisley, Renfrewshire
Braemount Care Home, Paisley, Renfrewshire

Located in a peaceful area of Glenburn, Paisley, Braemount Care Home offers long and short-term residential care for the elderly. Care plans are tailored to individual needs and include dementia, nursing, respite, palliative, convalescent, and Parkinson’s care.

The purpose-built accommodation consists of four houses, each with its own a lounge, conservatory and pretty landscaped garden. All bedrooms are tastefully decorated and furnished, and include en-suite facilities and a 24 hour call system.

A wide range of nutritious dishes are prepared on a daily basis using only fresh produce. Residents can choose to eat in the dining room, or in their own room if preferred. Tea, coffee and drinks are served regularly and there is also a Nite Bite menu available for out of hours snacks.

The popular activity programme includes reminiscence therapy, arts and crafts, musical entertainment and a cinema club. Residents can also enjoy regular trips and outings and visits from a mobile library and hairdresser.

Group: Bupa Care Homes

Person in charge: Sandra Reynolds (Interim General Manager)

Local Authority / Social Services: Renfrewshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 120 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Huntington's Disease • Parkinson's Disease • Stroke

Languages Spoken by Staff (other than English): Arabic, Czech, Hindi, Polish

Single Rooms: 120

Rooms with ensuite WC: 120

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Inspectorate* Report on Braemount Care Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9 Braemount Care Home has a Review Score of 9 (8.959)

The Review Score of 9 (maximum of 10) for Braemount Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 23 Reviews over all time. This Average Rating is also the rating value for Braemount Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 14 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.376 for Braemount Care Home is calculated as follows: ( (135 Excellents x 5) + (109 Goods x 4) + (28 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 274 Ratings = 4.376

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.583 Points relating to the number of positive Reviews for Braemount Care Home is based on 14 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 24 positive Reviews (120 registered maximum number of service users ÷ 5). 14 Reviews ÷ 24 Target = 0.583

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    13
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Braemount Care Home?

  • Extremely LIKELY
    15
  • Likely
    8
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Braemount Care Home

  • Daughter of Resident/Service User
    6
  • Resident / Service User
    4
  • Son of Resident/Service User
    3
  • Husband of Resident/Service User
    2
  • Niece of Resident/Service User
    2
  • more

Staff welcoming, good live music performance for residents, encouraging them to join in by coming round rooms when singing.

Other activities take place depending on the day eg bingo, games etc.

Welcoming environment, comfortable, cosy.

How likely would you be to recommend Braemount Care Home? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Simone Berkeley, Customer Service Advisor at Braemount Care Home responded to this review on 25 May 2017:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.

The Bupa Customer Care Team.

My relative has been very happy and well taken care of since his arrival. The staff are very good and care for everyone.

How likely would you be to recommend Braemount Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Simone Berkeley, Customer Service Advisor at Braemount Care Home responded to this review on 25 May 2017:

Thank you for your review, we appreciate your feedback. We are pleased to hear about the service and care been provided, we appreciate your comments about our home and will share your comments with the home’s manager.

The Bupa Customer Care Team.

Everything is very good as far as I am concerned. The nurses are superb and the place is always spotlessly clean.

How likely would you be to recommend Braemount Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Simone Berkeley, Customer Servicer Advisor at Braemount Care Home responded to this review on 25 May 2017:

Thank you for your review, we appreciate your feedback. We are pleased to hear about the home been clean and everything is as it should be. We appreciate your comments about our home and will share your comments with the home’s manager.

The Bupa Customer Care Team.

I think everything is OK in the home. The carers are very good and very attentive. Also, the carer for my Mum is very good with her.

How likely would you be to recommend Braemount Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Simone Berkeley, Customer Service Advisor at Braemount Care Home responded to this review on 25 May 2017:

Thank you for your review, we appreciate your feedback. We appreciate your comments about our home and will share your comments with the home’s manager.

The Bupa Customer Care Team.

My father went in for respite last week and he has settled in very quickly and looks happy every time we visit. The residents all have different needs and the staff work very hard to support them all. They have been great with my father and even managed to give him a bath and he loved it - something he has never allowed us to do! His room is lovely and the food is fantastic - I've never seen him eat so much! We are hoping that he can stay in this happy, secure and relaxed environment permanently.

How likely would you be to recommend Braemount Care Home? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Simone Berkeley, Customer Service Advisor at Braemount Care Home responded to this review on 25 May 2017:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.

The Bupa Customer Care Team.

My mother-in-law is well looked after, both physically and mentally. There is always plenty of activities to keep her mind alert. She is always clean and tidy, as are her clothes.
We are more than happy with the care she receives here.

How likely would you be to recommend Braemount Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Simone Berkeley, Customer Service Advisor at Braemount Care Home responded to this review on 25 May 2017:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.

The Bupa Customer Care Team.

Care has been OK, a few times asked for the doctor and it was not followed up. Have also asked for physio. My parent has been here 6 months now and has never had any physio.
Staff are friendly, very overworked and understaffed.

How likely would you be to recommend Braemount Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Simone Berkeley, Customer Service Advisor at Braemount Care Home responded to this review on 22 May 2017:

Thank you for your review, we appreciate your feedback. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.

The Bupa Customer Care Team.

The care home is run very well and my aunt receives excellent care.

How likely would you be to recommend Braemount Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Simone Berkeley, Customer Service Advisor at Braemount Care Home responded to this review on 22 May 2017:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and the care provided to your Auntie. We appreciate your comments about our home and will share your comments with the home’s manager.

The Bupa Customer Care Team

Staff in Linnwell are excellent. Very caring. Always happy to answer any questions. The activity team are full of fun.
Previous management not so impressed with, closing dementia unit and moving into a mixed unit, then many staff changeovers. Hope more stable now.

How likely would you be to recommend Braemount Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Poor

Value for Money: Satisfactory

Simone Berkeley, Customer Service Advisor at Braemount Care Home responded to this review on 18 May 2017:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your experience and appreciate your comments about our home and will share your comments with the home’s manager.

The Bupa Customer Care Team.

I am very happy with the care my mother receives. I know she feels secure in this environment. I am personally greeted when I visit and feel part of this homely environment. The care my mum receives is excellent and the staff are super.

How likely would you be to recommend Braemount Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Satisfactory

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Jayne Duck, Customer Services Administrator at Braemount Care Home responded to this review on 11 May 2017:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

Overall the care my mother receives is satisfactory but more staff would make a difference.

How likely would you be to recommend Braemount Care Home? Likely

Average Rating: 

 3.1 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Good

Management: Poor

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Emily Wilson, Customer Service Administrator at Braemount Care Home responded to this review on 05 Apr 2017:

Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing are our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service. The Bupa Customer Care Team.

The care is excellent. All the staff are very helpful and thoughtful. They show great dignity when attending to you. This place is nice and peaceful.

How likely would you be to recommend Braemount Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Tom Meyer, Customer Service Administrator at Braemount Care Home responded to this review on 20 Mar 2017:

We always appreciate hearing such overwhelmingly positive reviews.

Happy with standards. Mum is settled and loves all the music during the day.
Staff changes too often as the residents get used to a member of staff they change them.
They all do a good job.

How likely would you be to recommend Braemount Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Emily Wilson, Customer Service Administrator at Braemount Care Home responded to this review on 17 Mar 2017:

Thank you for your feedback, I am happy to hear that your Mum settled in well. I will be sure to pass on your comments to the home manager. The Bupa Customer Care Team.

I would like to thank all the staff in the Nethercraigs House for looking after my friend's husband, all staff are kind, polite, well-spoken and brilliant communication skills throughout the home all staff are smart, clean and also friendly.

How likely would you be to recommend Braemount Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I enjoyed living independently, However, I recognised my needs were such that I needed greater support. Since moving into Braemount I have not needed to back to hospital. I have a lovely room with many of my personal possessions. I am no longer lonely. I have made several new friends and I enjoy the daily activities and music in the lounge. The staff are my friends and are all very pleasant. My family are able to visit regularly. The soup is excellent. The cook asks if we have any preferences, and usually can oblige. All the residents have different needs and the staff work very hard to support us all.

How likely would you be to recommend Braemount Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

Rachel Elliott, Customer Service Administrator at Braemount Care Home responded to this review on 06 Apr 2016:

Thank you for your review, we are pleased to hear about your positive experience of our home and will share your comments with the homes manager. The Bupa Customer Care Team.

My uncle seems happy in the care home, really likes all the staff and speaks highly of all the nurses.

How likely would you be to recommend Braemount Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We feel our dad is very well looked after, he is always clean and well dressed and seems happy and content.

How likely would you be to recommend Braemount Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My friend is treated with great care and dignity by all members of staff and have great patience with all the clients under their care.

How likely would you be to recommend Braemount Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I like being in the home and feel I have met many friends here. I like my food and feel that is tastes good. I enjoy going to my room to watch my television when I want to be on my own. I enjoy walking and I am active but afraid in case I fall.

How likely would you be to recommend Braemount Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Satisfactory

Food & Drink: Excellent

Activities: Excellent

Management: Satisfactory

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I feel as if I have lost my independence as I cannot do the things I want to do for example I am not allowed to walk with my zimmer unless someone comes with me in case I fall. I do enjoy doing activities as it breaks up my day and saves me from getting fed up. I feel that the meat could be cooked better and longer.

How likely would you be to recommend Braemount Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My sister has been a resident for five years now and the family are happy with the way in which she is being looked after.

How likely would you be to recommend Braemount Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Excellent all round. Staff very good.

How likely would you be to recommend Braemount Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

My wife has been in this unit for over two years and has been very well looked after by all the staff. The unit is kept very clean and activities are laid on for residents who are able to respond. overall a happy place mainly due to the excellent staff.

How likely would you be to recommend Braemount Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Submit a Review for Braemount Care Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 200 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: Bupa Care Homes

Date: Saturday 01 Apr 2017

more details

February 2016

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Braemount Care Home