Hillside View Care Home

8 Nethercraigs Road, Glenburn, Paisley PA2 8UE
Review Us
9.6 102 Reviews
  • Hillside View Care Home, Paisley
Hillside View Care Home, situated near Gleniffer Braes Country Park on the outskirts of Paisley, supports older people to lead their best lives with personalised nursing and nursing dementia care.

A modern home, Hillside View has a wide choice of spots for its Residents to relax and dine in, as well as onsite hair salon, nail bar and excellent wellbeing programme.

The catering team at Hillside View understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. They offer a wide range of popular dining areas that provide a welcoming space to enjoy meals with fellow residents, or family and friends.

From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team is there to assist you or your loved one in settling into the home. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at Hillside View.
Show Hillside View Care Home on the Map

Care Provided by Hillside View Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Nursing Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1150

These prices are only a guideline, please contact Hillside View Care Home to find out the exact price for your requirements.

Contact Hillside View Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £267.10 per week if you’re over the age of 65. This support is not reflected in this fee amount.

Contact Hillside View Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Joanne Ryan (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (57)

Hillside View Care Home Reviews (102)

9.6

Hillside View Care Home has a Review Score of 9.6 (9.557) out of 10, based on 12 reviews in the last 2 years.
Over all time Hillside View Care Home has 102 reviews.

Overall Experience
  • 69
  • 32
  • 1
  • 0
  • 0
Date Published
  • 102
  • 4
  • 8
  • 12
  • 90
Reviewer Connection to Hillside View Care Home
  • 20
  • 20
  • 13
  • 9
  • 6
  • 6
  • 5
  • 4
  • 4
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 102, showing 81-100
Review from John K (Resident) published on 17 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
While staying here, I have enjoyed taking my grandson into the garden to play when he comes to visit. I have also enjoyed going on a trip to Stirling Castle and other activities.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michael M (Resident) published on 17 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like going for tea, ten pin bowling, playing bingo and walks.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Catherine T (Daughter of Resident) published on 17 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always welcoming and very clean. My father is happy in his home. I would definitely recommend.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Andrew M (Son of Resident) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the quality of care and attentiveness of staff are excellent. The home has a good friendly atmosphere and I am confident that my mum receives the highest quality of care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from James C (Resident) published on 15 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is all excellent.
The staff are excellent, good.
The rooms are excellent, good.
The facilities are excellent, good.
The games are excellent, good.
The meals are excellent, good.
The facilities are good, wonderful.
The games are good, marvellous.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Frances M (Daughter-in-law of Resident) published on 12 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always receive a warm welcome from both administrating, nursing staff and carers. Meals appear more than adequate with a good choice of breakfast, snacks and other meals.
Patients/residents are looked after to a high standard and the home seems peaceful and settled abeit the decor and furnishings in
need of refurbishment or replacement. High level of cleanliness including bathrooms and bedding changed regularly.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kenneth M (Son of Resident) published on 12 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff and management have an excellent down to earth approach both friendly and practical. The good thing is that there is little or no staff turnover, resulting in more consistent care for patients. Room and decor are clean but perhaps tired although the standard of care more than compensates for
this.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C K (Daughter of Resident) published on 11 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the staff from management, nurses, carers, kitchen and cleaners cannot fault them for everything they do for my mum. I can't thank them enough
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Aileen P (Daughter of Resident) published on 21 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum has had wonderful care and attention from staff at Hillside View.
She started to settle in and enjoy the care provided.
Staff were also a great support to me.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C K (Daughter of Resident) published on 2 February 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
1. Staff are friendly and take care of mum.
2. Not enough stimulation.
3. Clothes not hung up properly, drawers can be a mess and I have to tidy them.
I visit my mum 5 days a week.
Reply from HC-One, Careline Team at Hillside View Care HomeThe care home operates an activity program which is planned on a monthly basis, this allows Residents to opt in or out of some or all of the activities. There are planned events which are fixed in the calendar; these include religious observation, falls prevention, strength and balance exercise classes and art therapy. We have regular in-house entertainment at least once per month, all major festivals are celebrated.
We strive to ensure that the Residents remain a part of their local and wider community, by attending local cinemas, theatres and leisure centres; we are limited by wheelchair availability within these venues.

Respect and dignity has been discussed through staff meetings, and how this extends to how belongings are looked after, a designated key worker system is in operation, and this will continue to be a focus area of improvement for the care home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Marlene P (Daughter of Resident) published on 13 June 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother spent her last two weeks of life in Hillside View. They encouraged mum to eat and drink several times each day. They tried to tempt her with special juices, yogurts, soup etc. Mum was on palliative care. The nursing home treated mum with care and dignity. Family were encouraged to visit day
or night and we managed to be with mum in her final hours.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from William K (Cousin of Resident) published on 25 April 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I feel there is not enough activity to get the residents back into the community. There should be more activities outside of the care home.
Reply from HC-One, Careline Team at Hillside View Care HomeThe care home employs two activities coordinators, on a part time basis.
A range of activities are offered to the Residents, and these include, community involvement. The Residents living within the care home are canvassed for their opinion and areas of special interest and this is the information used to develop the activity program
Many of the Residents enjoy trips to the local cinema, leisure centre, bowling alley, theatres and day trips to local beauty spots.
On a daily basis the Residents are supported to visit the local shops and there is a walking group that Residents enjoy. Some Residents are supported to maintain their religious practice and attend their Church on a daily or weekly basis.
The care home welcomes community groups and these groups support in the activity program across the year. The Care Home has links with local schools, and youth organisations.
Although the care home aims to maintain and improve people’s independence, the Residents living within the care home, have limited potential for rehabilitation that would lead to independent or supported living in the local community and therefore require 24 hour nursing care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from I H (Sister of Resident) published on 25 April 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A big improvement with refurbishment, tastefully done. I think relatives should be given a code for keypad to enter the lift as staff not always at hand to do this for you (this happens at another care home I visit).
I would like to see more activity to stimulate residents ie. someone doing exercises
to music whilst residents sitting on chair. Staff very courteous and friendly but could do with more.
Reply from HC-One, Careline Team at Hillside View Care HomeWithin Hillside View Care Home, we have 5 exercise classes a month, which focus on, strength, mobility, and falls prevention. Some residents are identified to attend for a specific reason, and others participate of their own volition. Residents are able to attend as many of these sessions as they wish.
Staffing within the care home, is of a higher ratio than in most other care homes, due to the dependency and needs of the residents and the Care Inspectorate Staffing notice. Monthly dependency levels are monitored, and this is used to inform the staffing levels within the care home.
Access to security codes for the elevator is limited, as this ensures that staff members know the whereabouts of residents, and reduces the risk of residents entering the elevator, and leaving the building, unaccompanied.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S J (Resident) published on 22 April 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff is always helpful. The service is good. Meals is very enjoyed. One lady is very good. We always gets the papers. The cleaners are also very good, the rooms are always spotless, the staff are always helpful too, the kitchen staff are always helpful too.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M M (Resident) published on 22 April 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I think in here is good. I think the staff are excellent very good.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M P (Resident) published on 22 April 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It's very comfortable living here and the food is good, my room is very nice and I have my own TV and I can watch it when I want to.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M C (Resident) published on 22 April 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I don't have any complaints other than I feel over-fed at times, the menu is so good and so is the staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jim S (Son of Resident) published on 19 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has only been in this home for six weeks. The staff I have come into contact with so far appeal to be friendly and conscientious. the management team are very helpful. The building has just been refurbished therefore the decor and furnishings are first class. On my introductory walkabout the
equipment and facilities are exactly what is required. Once my dad settled in he will have a very pleasant and comfortable stay.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Robert T (Resident) published on 14 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I thoroughly enjoy my residency at Hillside is enjoyable. I am well looked after. We have a fantastic activities co-ordinator (If she wasn't a married woman) I would chat her up myself. There is always something happening to keep you alert and interested.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stuart C (Son of Resident) published on 11 April 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very welcoming very caring for relative and explained everything so that it was understandable.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.557)

Overview of Review Score

The Review Score of 9.6 (9.557) out of 10 for Hillside View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.757 for Hillside View Care Home is calculated as follows: ( (115 Excellents x 5) + (23 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 144 Ratings = 4.757
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Hillside View Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 17 Jul 2025
How well do we support people's wellbeing?
Adequate (3)
How good is our leadership?
Good (4)
How good is our staff team?
Good (4)
How good is our setting?
Good (4)
How well is care and support planned?
Adequate (3)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (6)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hillside View Care Home to verify any information. View our terms and conditions. Hillside View Care Home has an Enhanced Service - more info.