Excluded from standard fees are things like: Hairdressing, chiropody, transport to and from appointments, staff escort for same and for any emergency transport to hospital. Individual arrangements can be made for these things. The reason is the NCHC rates do not cover external transport, it's not because homes want to make more money.
These prices are only a guideline, please contact Abbey Court to find out the exact price for your requirements.
If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £267.10 per week if you’re over the age of 65. This support is not reflected in this fee amount.
No visiting restrictions other than common sense.
Car Park to the rear of the home.
Dedicated disabled spaces at the front of the home.
Abbey Court has a Review Score of 9.9 (9.906) out of 10, based on 17 reviews in the last 2 years. Over all time Abbey Court has 75 reviews.
Review from Jean C (Sister of Resident) published on 27 March 2025
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Review from R C (Daughter of Resident) published on 13 March 2025
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Review from L H (Daughter of Resident) published on 13 March 2025
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Review from N L (Friend of Resident) published on 13 March 2025
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Review from S V (Daughter of Resident) published on 13 March 2025
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Review from B M (Nephew of Resident) published on 13 March 2025
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Review from Angeline C (Granddaughter of Resident) published on 11 March 2025
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Review from Karen M (Granddaughter of Resident) published on 11 March 2025
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Review from Annmarie G (Sister of Resident) published on 11 March 2025
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Review from I S (Granddaughter of Resident) published on 11 March 2025
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Review from J H (Relative of Resident) published on 11 March 2025
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Review from C M (Son of Resident) published on 11 March 2025
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Review from K F (Daughter of Resident) published on 11 March 2025
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Review from M B (Daughter of Resident) published on 13 September 2024
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Review from Debbie M (Daughter of Resident) published on 13 September 2024
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Review from David M (Son of Resident) published on 4 March 2024
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Review from Sandra W (Daughter of Resident) published on 1 March 2024
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Review from K M (Friend of Resident) published on 17 March 2023
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Review from Kirsty M (Friend of Resident) published on 27 February 2023
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Review from Elizabeth B (Daughter of Resident) published on 21 December 2022
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Reply from Brian Murray, General Manager at Abbey Court
Thank you for the kind review, we are so glad you are happy with us.
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The Review Score of 9.9 (9.906) out of 10 for Abbey Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.906 for Abbey Court is calculated as follows: ( (185 Excellents x 5) + (15 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 202 Ratings = 4.906
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Abbey Court is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 12 Feb 2025
How well do we support people's wellbeing? |
Good
(4) |
How good is our leadership? |
Good
(4) |
How good is our staff team? |
Very good
(5) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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