Abbey Court

34 Abbeygreen Street, Glasgow G34 0JH
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9.9 75 Reviews
  • Abbey Court, Glasgow
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1378 – £1550
  • Self-Funded Residential Dementia Care: £1378 – £1550
  • RESPITE Self-Funded Residential Care: £1400 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1600

Excluded from standard fees are things like: Hairdressing, chiropody, transport to and from appointments, staff escort for same and for any emergency transport to hospital. Individual arrangements can be made for these things. The reason is the NCHC rates do not cover external transport, it's not because homes want to make more money.

These prices are only a guideline, please contact Abbey Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £267.10 per week if you’re over the age of 65. This support is not reflected in this fee amount.

Good to Know

Owner

  • Lochwood Care

Person in charge

  • Brian Murray (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (42)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (42)

Visiting

  • No visiting restrictions other than common sense.

Parking

  • Car Park to the rear of the home.
    Dedicated disabled spaces at the front of the home.

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Abbey Court Reviews (75)

Total of 75, showing 61-75
9.9

Abbey Court has a Review Score of 9.9 (9.906) out of 10, based on 17 reviews in the last 2 years. Over all time Abbey Court has 75 reviews.

Overall Experience

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Date Published

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Review from Brian M (Nephew of Resident) published on 4 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle was in Abbey Court for a year before he sadly passed away. The staff were always amazing. He was a very private man and had no interest in joining in anything the home was doing, but the staff made the effort to get to know him inside out and he was never lonely and never felt excluded. He
even came out of his room a few times to watch football or join a party night which he really enjoyed but was always determined he was better off in his room. Abbey Court is like a home from home and has the most amazing atmosphere. Even visiting my uncle in his room, we were able to go to the pantry/dining room and make our own tea and coffee and try some of the lovely home baking that's always on offer.

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Review from Joan M (Daughter of Resident) published on 22 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently had the pleasure of visiting my Father who recently joined the Abbey family. As we all know it’s not easy seeing our parents decline and even harder when they have to be placed in a home. Unfortunately, I do not stay in the area, so I had reservations about this new journey my Dad was taking.
I can not say anything negative. I saw how sweet, caring, compassionate and extremely funny staff members. I was able to participate in sing songs and play dominos with the staff and residents. I watched how they interacted with not just my Dad but with other residents, again I couldn’t fault them. The response of the residents to the staff members was positive too. I have no fear of my Dad ever being hungry or thirsty with the amount of tea and biscuits consumed. I tasted the food too and it was delicious. Thank you for in a matter of hours putting my Dads pictures up and to All the girls thank you so much for all you do and for sending me pictures of my Dad this itself is such a bonus.

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Review from Robert O (Son of Resident) published on 15 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother received excellent care and attention, respect and love from all the staff.
I couldn't have asked for any better.
I would highly recommend this care home to anyone looking for a care home for their relative.
I can't thank the staff enough for their care and attention given to my mother.

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Review from Sandra O (Daughter-in-law of Resident) published on 14 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving into Abbey Court, my mother-in-law has received excellent care. The staff are always interacting with the residents and are always happy to support them in any way they could.
Rooms are decorated and furnished to a high standard and always kept clean and tidy.
I would highly recommend
this home to anyone looking for care for their relative.

Reply from BRIAN MURRAY, GENERAL MANAGER at Abbey Court

Thank you for your kind comments, we aim to do our best to keep you satisfied and it's wonderful to hear your opinions.

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Review from Joanne S (Granddaughter of Resident) published on 6 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbey Court completely changed my opinion of care homes. Not only did everyone treat my gran with dignity and respect but they were also warm, friendly and caring. From the management to the staff team I cannot fault the rapport they built with my family which helped with the decision to move gran into
the care home. The facilities and activities are stimulating and appropriate for the residents, seeing my gran have such great times filled my heart with joy. I would definitely recommend Abbey Court to anyone looking for the care they do an exceptional job.

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Review from James H (Son-in-law of Resident) published on 31 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I visited several homes looking for a place for her elderly mother. We were getting a little despondent at the atmosphere and quality of some of the homes we visited as some were quite oppressive. Then we found Abbey Court. The approach road to the home might not be overly appealing but
once you step inside the home you are immediately impressed by the quality of decor, cleanliness, atmosphere, and professionalism and friendliness of the staff. This home stands head and shoulders above the others we viewed and comes highly recommended. The care and attention given to the residents is second to none and in the case of my wife's mother, the improvement to her health and well being was noticeable after one week. She settled in quickly and has got her zest for life back with a range of activities to keep her active and a well-balanced diet - although a fussy eater she speaks highly of the quality and variety of food on offer. Who could ask for more?

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Review from Helen H (Daughter of Resident) published on 31 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was placed in an interim home when discharged from hospital following a period of illness. This was a difficult time and she did not settle at all wanting to return home every time I visited her. After looking at several different care homes, I was immediately impressed by Abbey Court the
moment I walked through the door. The atmosphere was calm and relaxed. The staff friendly, professional, and caring. My mother speaks highly of the care she was now receiving and the requests to get home evaporated. Her whole attitude changed thanks to the excellent care she was now receiving and the activities and facilities on hand to keep her occupied. Home from home. A combination of freedom to make choices just as though she was in her own home, the friendly atmosphere and companionship she enjoys, and the quality and choice of food available, have all contributed to a significant improvement in her well being and happiness. If you are looking for a five-star care home - this is it!

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Review from Jacky M (Daughter of Resident) published on 30 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are brilliant always happy to help and support you if needed. The home is spotlessly clean the residents are the number one priority every staff member interact with all the residents and their families there are plenty of activities arranged within the home and residents are taken to clubs out
with the home if they want to go.
I never wanted my dad to go into a care home but I have absolute faith in these people that my dad is being looked after 100% and ultimately if he’s happy then I am too.
For anybody that’s contemplating going down the route of placing a loved one in this kind of facility I urge you to go view this one as you won’t be disappointed

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Review from M T (Wife of Resident) published on 19 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is outstanding you are made so welcome as soon as you go through the door, nothing is too much for the staff and we are greeted with a friendly face, tea, coffee and cake. The place is spotless, food excellent, management and staff go beyond their call of duty help and assist you in any
way they can, this is the way all care homes should be it's like a home from home so happy my husband had such good care with excellent caring staff. I have no problem recommending this excellent home.

Reply from Brian Murray, Home Manager at Abbey Court

Thank you for your kind words, it really means so much to us that we can make an impression like this.

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Review from Isobel H (Wife of Resident) published on 23 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my husband received during a few days respite stay at Abbeycourt was excellent. The staff were very caring and keen to tailor the support and care to make my husband feel at home during his stay, and the level of comfort and standard of the rooms is like a hotel rather than a care home. The
food was fantastic and again the staff were very attentive in asking about my husband's likes and tastes, and he thoroughly enjoyed all the meals during his stay. I would definitely recommend for respite as Abbeycourt excels all round!

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Review from Matthew W (Regular Volunteer) published on 9 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are welcoming, friendly and empathetic towards all who visit. Can't rate their service and on hand equipment highly enough.

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Review from Sarah D (Friend of Resident) published on 9 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care home, staff go above and beyond for the residents, the rooms are nice and big with own bathrooms too and the food is amazing! Wish I lived here myself!!!!

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Review from Rose M (Daughter of Resident) published on 9 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as I visited Abbey Court I knew that Mum would learn to love it once settled. The staff are brilliant, very caring and patient with Mum and other residents. It was great that Mum could bring her personal possessions - her furniture and pictures have really helped her settle in. Abbey Court has
the highest standards in cleanliness, fantastic décor (Mum's room is beautiful) and the spacious, bright living room and dining room are stunning. It's always a pleasure for me to visit Mum and chat with her and other residents and staff and hear about how they enjoy their varied activities. The food is amazing, which Mum loves and I always find the atmosphere very positive, with lots of humour and it's very much a happy environment. I could not have wished for any more for Mum. It's very comforting to know that Mum is really safe, keeps well and is cared for 24/7 by the amazing staff and management. This is an excellent place of care and I would highly recommend Abbey Court.

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Review from Sharon D (Friend of Resident) published on 5 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was amazed by this home, I helped look after my neighbour for years and she was always very down, moving into Abbey Court has given her a new lease of life, the staff are fantastic and the home looks like a hotel. She is so happy and her family are delighted.

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Review from Samantha H (Granddaughter of Resident) published on 5 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Got a real home from home feel about this home when we first visited, my gran needed a week's respite and after viewing a few other places we knew this was perfect. We arranged a visit for a Wednesday and the manager asked us to call on Tuesday to let them know what we wanted for lunch, the food was
amazing we had a great time and did not feel like we were visiting a care home, my gran settled in quickly and we enjoyed a much-needed break, she was so content and couldn’t praise the staff highly enough, she would love to come back again and the staff have said we can visit anytime even just for lunch and a chat, top marks to all involved.

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Current Review Score: 9.9 (9.906)

Overview of Review Score

The Review Score of 9.9 (9.906) out of 10 for Abbey Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.906 for Abbey Court is calculated as follows: ( (185 Excellents x 5) + (15 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 202 Ratings = 4.906

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbey Court is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Quality grades

Date:

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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