Abbey Court

34 Abbeygreen Street, Glasgow G34 0JH
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9.9 75 Reviews
  • Abbey Court, Glasgow
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1378 – £1550
  • Self-Funded Residential Dementia Care: £1378 – £1550
  • RESPITE Self-Funded Residential Care: £1400 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1600

Excluded from standard fees are things like: Hairdressing, chiropody, transport to and from appointments, staff escort for same and for any emergency transport to hospital. Individual arrangements can be made for these things. The reason is the NCHC rates do not cover external transport, it's not because homes want to make more money.

These prices are only a guideline, please contact Abbey Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £267.10 per week if you’re over the age of 65. This support is not reflected in this fee amount.

Good to Know

Owner

  • Lochwood Care

Person in charge

  • Brian Murray (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (42)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (42)

Visiting

  • No visiting restrictions other than common sense.

Parking

  • Car Park to the rear of the home.
    Dedicated disabled spaces at the front of the home.

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Abbey Court Reviews (75)

Total of 75, showing 41-60
9.9

Abbey Court has a Review Score of 9.9 (9.906) out of 10, based on 17 reviews in the last 2 years. Over all time Abbey Court has 75 reviews.

Overall Experience

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Review from Alex J (Friend of Resident) published on 29 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have a friend who lives in Abbey Court, and has since they opened. This place is heaven in comparison with anywhere else. My friend has a lovely room with en-suite, the staff are just so friendly, and personable to both clients and everyone else.
The food is also fantastic, and everything is very
civilised, there are even pets for a truly homely feel. People retain their dignity and sense of humour here.
Thank you Abbey Court.

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Review from Jim M (Son of Resident) published on 29 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum appears to be very settled at Abbey Court, by comparison to her previous residency in hospital. She is generally in good spirits anytime I am with her or speaking to her, despite Covid restrictions over the last 1.5 years. Staff are generally very helpful and welcoming during any engagements
I have had.

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Review from Aileen R (Niece of Resident) published on 29 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbey Court is a very well organised Care Home. Staff are extremely caring and look after the residents to a high standard. Covid 19 has been very challenging for everyone but Abbey Court managed to keep everyone safe and well with hard work and exceptional commitment and following guidance to the letter
to keep the virus out of the home.
They have managed to deal with the challenges of family members due to visiting regulations but now things are much better.
I couldn’t ask for a better or safer place for my Aunt to live and be cared for as it is difficult for me to see her but I know she is very well cared for.

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Review from Lynne D (Daughter of Resident) published on 29 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Despite this ongoing pandemic the management and staff of Abbey Court have gone above and beyond to support not only the residents but the families. They continue to keep residents stimulated and have put in place safe indoor and outdoor visits allowing and encouraging family contact.

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Review from James M (Son of Resident) published on 29 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into the care home last year I am very happy with my mum's care. Staff are excellent. The location and facilities are excellent. Staff keep us well informed through pictures, videos and WhatsApp messages.

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Review from Morgan W (Granddaughter of Resident) published on 29 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My gran has been in Abbey Court for some time now and the staff are always very attentive with her. Staff are always welcoming and friendly and the activities planned for the residents are great especially during Covid times.
Would highly recommend.

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Review from Marie C (Daughter of Resident) published on 28 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for the last 2 years and the staff are great with her. She is very well looked after and I have no concerns at all. An excellent care home.
My mother can be a handful especially during the night and the staff are very patient with her and attend to her needs.

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Review from Lorraine C (Resident) published on 14 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbey Court has gone above and beyond for its residents. I can't thank them enough for taking care of my aunt whom I have not visited in a wee while due to my own health issues. Best care home in Glasgow.

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Review from Anne M (Friend of Resident) published on 14 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Have been outside visiting my friend who is looked after very well by the care home
She is always clean and tidy.
There seems to be a lot of activities within the home. Bingo, exercise, painting and many more.
The staff are very kind and helpful.
I haven't been inside the home yet due to covid restrictions.

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Review from Janet F (Daughter of Resident) published on 14 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent!
Very caring staff. Not always easy for them but all go out of their way to be so very helpful and caring.
Needing entertainment back again when possible!
Hopefully, that will happen soon!

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Review from Mark M (Grandson of Resident) published on 11 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Gran's care has been amazing, all through the pandemic we have been kept up to date with pictures, video calls, essential visits, etc. They started indoor visits in March and it has all gone perfectly smoothly, the staff have organised it brilliantly and any other relatives we have spoken to feel the
same. The home has done so much through all the covid mess and kept everyone happy and healthy.

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Review from Dylan C (Grandson of Resident) published on 26 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were worried about putting gran into a care home during the pandemic but the efficiency and professionalism of the staff and management gave us great comfort, very pleased to say that everything has been amazing so far. It's so hard not being able to visit often but we are kept up to date with everything
going on and we can have video calls whenever we want. The home has a social media page where they share pictures and videos of all the activities and it's great to see everyone in such high spirits despite the troubling times, well done to all the staff at Abbey Court.

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Review from Claire M (Daughter of Resident) published on 22 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is extremely happy with the care home. All of the staff provide a high standard of care, they go above and beyond for the residents and really care about them. The home itself is clean, nicely furnished and spacious. The food provided is of a good standard and they are accommodating to people’s
needs. There is some form of activity on most days and staff try to motivate residents to join in.
Overall, I’d certainly recommend here for anyone looking for somewhere for a family member and I can’t thank the staff enough for their care.

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Review from Carine M (Granddaughter of Resident) published on 16 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management at Abbey Court all work tirelessly to support and care for their extremely vulnerable residents. They have remained upbeat throughout this very difficult time. The level of communication that they have provided to relatives has been great and very much appreciated. I am more
than confident that my 100 year old gran is being well cared for. The whole staff team deserve praise for there efforts. They are doing a wonderful job.

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Review from Jenny M (Daughter of Resident) published on 14 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

During this difficult time we are going through with the Coronavirus the home have set up messaging and social media pages to keep us up to date and let us see our relatives and we can also chat to them via video link. We can see the staff are doing a great job keeping a good morale in the home.

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Review from Daniel D (Grandson of Resident) published on 10 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff in the home are very welcoming. They are friendly and attentive. The home is clean and tidy. Tea and coffee is always offered to guests.

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Review from S R (Son of Resident) published on 31 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so glad that the management were proactive in postponing visits due to the on going Covid-19 very early on which has prevented any cases amongst the residents as seen in other homes. The staff have also been great in setting up ways of communicating with relatives throughout this time.

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Review from Josephine T (Niece of Resident) published on 27 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care given by a very friendly, competent team who treat the residents with extremely good attention. The staff/carers have a fantastic rapport with residents, finding ways to stimulate them and include them in events. Abbey Court care home is spotlessly clean and comfortable and my aunt is
always well dressed and colour co-ordinated in fresh clothing. My aunt has missed her own home and her late husband but has settled really well having raved about the food and homemade cakes etc. She has said its as good as the hotel. Abbey Carers are an excellent team, giving excellent care, even more so now they are in Lockdown due to the risks of Coronavirus. The videos are keeping family in touch with their loved ones, allowing us to see the activities they are participating in. Keep up the excellent work, the deputy manager and the team. Thank you.

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Review from Annette R (Daughter-in-law of Resident) published on 27 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This has obviously been such a stressful time for the family so I can only imagine how my mother-in-law feels. But I can honestly say I’ve never seen her look so happy in the photos and videos that have been posted online, which I know is a great comfort to my husband, my sister-in-law and my kids,
especially my 13-year-old daughter.
It’s a great comfort that she is among people who really care and who are trying their hardest at such an uncertain time.
I applaud you.

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Review from Kathleen M (Daughter of Resident) published on 12 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had been a resident at Abbey Court for almost a year now. I cannot express fully how happy I am with the care and attention she has received to date. The management and staff alike have been extremely supportive of me and my mum which has made the transition a lot less traumatic. It isn’t
like any other care home I have either worked in or visited. It has a very warm and familial feel and it is very person-centred. Some days mum just wants a duvet day and this is accommodated. I tell her it’s a hotel and she agrees that the service is great. Thanks for making what was an extremely difficult decision a lot easier and very reassuring.

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Current Review Score: 9.9 (9.906)

Overview of Review Score

The Review Score of 9.9 (9.906) out of 10 for Abbey Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.906 for Abbey Court is calculated as follows: ( (185 Excellents x 5) + (15 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 202 Ratings = 4.906

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbey Court is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Quality grades

Date:

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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