Abbey Court

34 Abbeygreen Street, Glasgow G34 0JH
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9.9 75 Reviews
  • Abbey Court, Glasgow
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1378 – £1550
  • Self-Funded Residential Dementia Care: £1378 – £1550
  • RESPITE Self-Funded Residential Care: £1400 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1600

Excluded from standard fees are things like: Hairdressing, chiropody, transport to and from appointments, staff escort for same and for any emergency transport to hospital. Individual arrangements can be made for these things. The reason is the NCHC rates do not cover external transport, it's not because homes want to make more money.

These prices are only a guideline, please contact Abbey Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £267.10 per week if you’re over the age of 65. This support is not reflected in this fee amount.

Good to Know

Owner

  • Lochwood Care

Person in charge

  • Brian Murray (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (42)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (42)

Visiting

  • No visiting restrictions other than common sense.

Parking

  • Car Park to the rear of the home.
    Dedicated disabled spaces at the front of the home.

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Abbey Court Reviews (75)

Total of 75, showing 21-40
9.9

Abbey Court has a Review Score of 9.9 (9.906) out of 10, based on 17 reviews in the last 2 years. Over all time Abbey Court has 75 reviews.

Overall Experience

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Date Published

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Review from John D (Son of Resident) published on 15 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum first entered the home to provide me with respite at the start of April and then became a permanent resident at the end of May. I cannot recommend the home enough, my initial impression was to judge by its outside appearance in April and thought I may have made a bad choice. How wrong that was.
From the minute my mum entered the home, I really learned not to judge a book by its cover. All the care staff, kitchen staff, cleaners and the management were caring and wanting to help the residents, which is exactly what you want and need. Each and every one of them is excellent and friendly. They go above and beyond for all the residents doing whatever they can to make the residents feel at home, cared for and to ensure any visitors feel welcome. The care and empathy, the staff show, made the fact that my mum had to be a permanent resident much easier as I knew she would be well cared for amongst nice people. I would recommend Abbey Court to anyone whose relative requires care.

Reply from Brian Murray, General Manager at Abbey Court

Thank you for the kind review, we are so glad you chose us and hope the improvements to the outside appearance will make it a more pleasant experience when you visit.

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Review from Ian D (Son of Resident) published on 15 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are excellent with my mum and the other residents within the care home. The interaction with them and the residents are excellent and the updates we receive through the messaging group keep me and my family up to date with what's happening is really welcomed.

Reply from Brian Murray, General Manager at Abbey Court

Thank you for your kind review. We always hope to make everyone feel welcome and at home when they visit us.

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Review from Carol S (Daughter of Resident) published on 9 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and service under what can be sometimes very challenging behaviour! Staff are always very patient and understanding of the residents varying needs and are stimulating and encourage interaction. We are very happy with Abbey Court and praise all involved.

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Review from S A (Granddaughter of Resident) published on 25 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My gran has been a resident in Abbey Court care home for over a year now and I cannot recommend the home enough, from the care staff to kitchen staff, cleaners and the management each and every one of them is all excellent and all go above and beyond for all the residents in the home and visitors doing
all that they can. The care and empathy that each and every staff member shows towards all the residents is utterly heartwarming and makes myself and my family feel so much more at ease with my gran being in the home in the lovely environment that it is. Overall Abbey Court is a brilliantly ran home and I couldn’t be any happier when attending visits seeing how well my gran is being looked after.

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Review from F W (Daughter of Resident) published on 24 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So thankful that I found this home for mum, nothing is a bother for the staff, always accomodating and can always meet mum's needs, all staff are very approachable. They have handled covid perfectly and I recently told this to an inspector when he was in.

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Review from Karen D (Daughter of Resident) published on 24 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was very ill in early February. The doctor attended and advised for an ambulance or to treat dad in Abbey Court. The family spoke about it with staff as no way did we want dad in a hospital. They were fantastic allowing us to keep dad where he was most comfortable and the level of care was amazing
to dad and all the family. I could name too many of the girls that gave dad dignity. Attention. Time and love. We are forever grateful. I would be happy to talk to any of the care commission should they wish to do so.

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Review from Pauline C (Great Great-Niece of Resident) published on 24 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbey Courts' quality and standard of care from all staff at all levels is excellent. They always go above and beyond to ensure residents and families are happy. It’s always a very stressful time placing a loved one in a care setting but I had a very good feeling about Abbey Court on my first visit
and still do to this day. They made me feel at ease knowing my relative would be well cared for and this level of care is consistent.

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Review from J M (Friend of Resident) published on 24 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is immaculate warm and friendly. Visiting times accommodate everyone. The care they give is just excellent. There is always staff around to help in any way. All-round great friendly comfortable place to visit.

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Review from A S (Great-Niece of Resident) published on 24 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are fantastic, really helped my uncle come out of his shell. He's comfortable talking to them about his needs. There's always something he likes on the menu as they have plenty to choose from, the home is always immaculate and nothing is too much for them, they always go the extra mile. Can't
rate them high enough.

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Review from Jacqueline C (Daughter of Resident) published on 24 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbey Court has fantastic management. Staff are so professional so much knowledge within the care sector. High standards are practical and highly noticed throughout the home. Residents within Abbey Court are treated with respect and dignity. Families of the residents are all very well informed of anything
trivial or of the highest importance. My parent has never been happier since she went into the care home.

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Review from Peter E (Relative of Resident) published on 24 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This place is outstanding staff are very pleasant and welcoming. The rooms are very clean and tidy, never had a problem. Management are always there to help. Would like to say a big thank you to all the staff and management. Keep up the good work.

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Review from David R (Son of Resident) published on 24 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Can’t fault the staff or treatment given to my mum. In fact, they should all be on the queen's honours list for how they handled the pandemic. I am always thankful for finding Abbey Court. They treat my mum as if she were their relative too.

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Review from Sandra H (Sister-in-law of Resident) published on 24 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Was worried about him going into Abbey Court but I had nothing to worry about, lovely staff put me at ease. Staff so caring and lovely place is so clean and he tells me he loves being there. It's home to him now.

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Review from Alexandra T (Daughter of Resident) published on 24 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was extremely worried about how my dad would settle going into Abbey Court last year. I really had nothing to worry about. All staff have been absolutely amazing with him and shown him so much care and attention. He is well looked after constantly and I can't thank the staff enough. They have all
done an amazing job through such difficult times.

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Review from David M (Friend of Resident) published on 20 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A friend of mine is a resident here and as far as I can see, the care is exemplary. The staff are caring and skilled and seem very empathetic when dealing with the people in their care. The facilities are also top-notch. Big thanks to the management for operating such a well-run place.

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Review from Kevin M (Great-Nephew of Resident) published on 20 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had only previously heard the negative press about nursing homes over the past 2 years, however, my opinion of them was changed by 180 degrees after visiting Abbey Court. The press would have you believe that they were in Victorian times, however, this care home was like a modern hotel with its facilities.
The staff were very attentive to the needs of the residents, who seemed very happy to be there.

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Review from Martin M (Friend of Resident) published on 20 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Exceptionally clean and tidy and the staff are extremely friendly and helpful at all times. This is the third home I’ve had experience with and the overall service is head and shoulders above the other two, especially with regard to cleanliness, health and safety, and treatment of residents.

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Review from William W (Son-in-law of Resident) published on 5 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Good carehome which looks after the residents, attentive to there needs and very cooperative with family members. Good activities and entertainment prior to covid. Looked after residents really well during difficult times

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Review from Lorraine P (Daughter of Resident) published on 30 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum is well looked after and pre-Covid family members and friends were made welcome too. The home has done extremely well for the last year during the Covid pandemic to keep residents as safe as possible whilst trying to keep as much contact with family members.

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Review from Wilma W (Daughter-in-law of Resident) published on 30 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault anything about Abbey Court or the level of care given to residents. Nothing is too much trouble and there is always some form of entertainment or activity taking place. Families have been kept well informed especially during this pandemic of how our loved ones are and special initiatives
have been put in place to allow as much contact as possible.

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Current Review Score: 9.9 (9.906)

Overview of Review Score

The Review Score of 9.9 (9.906) out of 10 for Abbey Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.906 for Abbey Court is calculated as follows: ( (185 Excellents x 5) + (15 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 202 Ratings = 4.906

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbey Court is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Quality grades

Date:

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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