Darnley Court Care Home

787 Nitshill Road, Glasgow G53 7RR
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9.8 89 Reviews
  • Darnley Court Care Home, Glasgow
Darnley Court Care Home, located in the thriving community of Glasgow, provides personalised nursing and nursing dementia care to older people.

With sitting rooms, space for residents to pursue their hobbies and interests and a lovely dining room, Darnley Court has a host of places in which to relax, dine, exercise, socialise and be creative.

Darnley Court boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, or family and friends. The catering team prides itself on ensuring that each meal is an enjoyable and heart-warming experience for every resident and visitor to the home.

The professional care team at Darnley Court takes the time to learn about each resident’s individual hobbies and interests, to help those living in the home to lead an active and fulfilling life. In addition to the range of activities available, the team also encourages residents to take an active role in the Glasgow community, from building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area.

Each member of the professional care team is there to help you or your loved one settle into the home. With a wealth of knowledge and experience in the care sector, the friendly home manager leads the team at Darnley Court to deliver the kindest possible care to residents, supporting them to lead their best possible life.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 110 Service Users

Dementia Care Types

  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Stroke

Facilities

  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1362
  • Self-Funded Nursing Dementia Care: from £1362
  • RESPITE Self-Funded Nursing Care: from £1501
  • RESPITE Self-Funded Nursing Dementia Care: from £1501

These prices are only a guideline, please contact Darnley Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Group/Owner

Person in charge

  • Lynsey Armstrong (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (110)

Darnley Court Care Home Reviews (89)

Total of 89, showing 21-40
9.8

Darnley Court Care Home has a Review Score of 9.8 (9.752) out of 10, based on 21 reviews in the last 2 years. Over all time Darnley Court Care Home has 89 reviews.

Overall Experience

  • 58
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Date Published

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Review from P D (Friend of Resident) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home. Always clean. Looking forward to seeing it when it’s been all done up as it’s a bit tired. Lovely staff, always welcoming and happy. Meals are lovely. Staff always go above and beyond.

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Review from P S (Daughter of Resident) published on 21 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Darnley Court and the staff within the home provide my mum with excellent, consistent care. Everyone knows my mum and what she likes and dislikes. As a family, we are very happy with the support she receives. Communication with the family is first class and we are always called if Mum is under the weather.

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Review from E G (Daughter of Resident) published on 20 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy and confident that my mum is being cared for well. The staff all interact with her and involve her in lots of activities. She is happy when I visit her and seems content even though her dementia is quite advanced. Her health and well-being seem to be very important to all the staff members
and they contact me regularly to keep me updated with my mum's care. There is a nice laughter-filled atmosphere in the home when I visit which helps me too. I've not had any contact with management.

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Review from S M (Wife of Resident) published on 12 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the care that is provided for my husband.

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Review from Sheila M (Wife of Resident) published on 10 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I think the care home is well run. Of course, the staff are always busy but they seem to care for the residents.

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Review from Stephen D (Son of Resident) published on 11 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum moved into the home, I can't fault the care and attention she is receiving. It's first class. The home staff are always making sure the residents are ok. Would recommend this home.

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Review from Frances D (Daughter-in-law of Resident) published on 11 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since she has moved to this home from another home, she seems more settled. The staff make sure she is always clean and tidy. There are lots of activities to keep the resident's minds active. Her room is clean and very bright. The staff are very attentive and assist all of her needs. Would highly recommend
this home.

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Review from Thomas H (Son of Resident) published on 20 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Stopped me from seeing mum, waiting on a reply from a complaint I put in, haven't seen mum in 3 weeks, phoned care commission, but they can't do anything until the complaint is heard. Will be getting in touch with them again soon if nothing is done. Staff meant to welcome you, not judge, next time I
will be naming staff. Too much power in their heads. The police will be phoned if I don't get to see mum soon.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Darnley Court Care Home

Thank you for taking the time to leave a review for Darnley Court. I am very sorry that you have cause for concern which has resulted in this review. We take all concerns seriously to help us learn from any mistakes and to ensure these are not repeated in the future. Can you please get in touch with the Home Manager directly and this will allow us to complete a full investigation and we will respond appropriately. Please accept our apologies for any upset this situation has caused you or your family.

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Review from Diane R (Daughter of Resident) published on 8 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to all the staff for making my dad’s birthday special. His room was dressed in Birthday banners and a cake was baked in his name. My dad really enjoyed his day. The staff were very attentive and very much appreciated.

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Review from R T (Daughter-in-law of Resident) published on 25 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father-in-law has been in Darnley Court Care Home for four weeks. He has settled in well and appears contented. All the staff I have met are very friendly, attentive and know my father-in-law and his needs. My husband and I are very pleased with the care he is receiving.

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Review from Brian S (Son of Resident) published on 3 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely fantastic staff. So friendly and helpful. Always attend to my mum's needs. My mum is so satisfied and happy in the care home.

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Review from Tracey B (Granddaughter of Resident) published on 24 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Literally appalling. As my Gran was shouting "help" I was told, "you need to leave, you aren't a close relative".
My Gran is very ill and has dementia. Literally expecting her to pass soon. I asked for someone to take her to the toilet (my Gran was asking for this) and the employee was more interested
in getting me out of the premises. On leaving she told me I had to phone 24 hours in advance next time! One - she should have told me that when I phoned this morning - and considering it is unlikely my Gran will survive 24 hours I think she should at least consider some common sense. I have now also discovered that no one took my Gran to the toilet. My Brother who went in after me, had to go and ask for help. Only for him to have got into trouble for leaving the room. Also - they left my Gran a cup of tea and a biscuit. My Gran is so weak she can only take a tenth of a teaspoon of liquid at a time. What on earth are these people thinking?

Reply from Diane Kerwin, Hospital Liaison Team Administrator at Darnley Court Care Home

I am very sorry that there was any confusion regarding visiting and you had a poor experience during the visit. We have completed an investigation and will respond directly to you to let you know the findings of the investigation and actions taken.

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Review from A G (Sister of Resident) published on 12 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The family is very grateful for the care and attention given to my brother. He seems to be accepting of the routine in Darnley Court Care Home. The food he seems to be happy with that too, although I don't think he joins in activities because he isn't a very sociable man. In all, we know that he is
safe and being cared for where I couldn't do so at home.

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Review from John F (Son of Resident) published on 22 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, we are very happy with the care that my mother receives in Darnley Court. Staff are very attentive and respectful. The only thing I would say is that now and again my mother says that some staff can be a bit cheeky with her. Other than that, we are very happy.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Darnley Court Care Home

Thank you for your feedback; it is really good to hear that you are very happy with your mother's care, but I am disappointed to hear the feedback from your mother and would like the opportunity to explore this further with you and your mother at a convenient time for you both.

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Review from Hellen B (Daughter of Resident) published on 19 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend, if anyone who wanted to keep their relatives safe and well and to be looked after, to think about Darnley Court Care Home. Our father is our Dad again; he is happy to be around his friends, and the staff are so accommodating. We can leave Dad in safe hands, and we know if our Dad
wasn't happy, he would let us know. He always says, "I have everything".

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Review from Anthony B (Husband of Resident) published on 14 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I am extremely happy with the care and attention given to my wife from all the staff - nursing and domestic.

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Review from Rosemary R (Wife of Resident) published on 23 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are brilliant with the family resident. Always showing concern, also asking what more they can do for them.

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Review from Lynne D (Daughter of Resident) published on 21 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has recently moved to Darnley Court. The staff and management teams have gone above and beyond to show the highest level of caring support to mum and also to us as her family. It has been an emotional journey as mum settles in during the Covid pandemic, however, we know mum is in expert hands and
the primary focus in the Beaton unit is the welfare and care of their residents. I would fully recommend Darnley Court to anyone considering a care home for their family member.

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Review from Frederick T (Resident) published on 3 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely delighted with the care taken on every count eg accommodation of room, food and service on every occasion. Wonderful staff. Every request treated with understanding and I recommend to any potential resident who could not be pleased with the service on every account by a well-trained staff.

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Review from Joan C (Resident) published on 3 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have enjoyed my time here and the staff have always been helpful and reassuring. Missing hairdresser and family visits due to Covid. Staff are always encouraging and respectful and there is always food available.

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Current Review Score: 9.8 (9.752)

Overview of Review Score

The Review Score of 9.8 (9.752) out of 10 for Darnley Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.797 for Darnley Court Care Home is calculated as follows: ( (202 Excellents x 5) + (47 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 251 Ratings = 4.797

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.955 Points relating to the number of positive Reviews for Darnley Court Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 110 registered maximum number of service users is 22. 21 Positive Reviews ÷ 22 = 0.955

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 5 Dec 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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