Darnley Court Care Home

Since she has moved to this home from another home, she seems more settled. The staff make sure she is always clean and tidy. There are lots of activities to keep the resident's minds active. Her room is clean and very bright. The staff are very attentive and assist all of her needs. Would highly recommend this home.

Stopped me from seeing mum, waiting on a reply from a complaint I put in, haven't seen mum in 3 weeks, phoned care commission, but they can't do anything until the complaint is heard. Will be getting in touch with them again soon if nothing is done. Staff meant to welcome you, not judge, next time I will be naming staff. Too much power in their heads. The police will be phoned if I don't get to see mum soon.

Thank you to all the staff for making my dad’s birthday special. His room was dressed in Birthday banners and a cake was baked in his name. My dad really enjoyed his day. The staff were very attentive and very much appreciated.

My father-in-law has been in Darnley Court Care Home for four weeks. He has settled in well and appears contented. All the staff I have met are very friendly, attentive and know my father-in-law and his needs. My husband and I are very pleased with the care he is receiving.

Absolutely fantastic staff. So friendly and helpful. Always attend to my mum's needs. My mum is so satisfied and happy in the care home.

My Gran is very ill and has dementia. Literally expecting her to pass soon. I asked for someone to take her to the toilet (my Gran was asking for this) and the employee was more interested in getting me out of the premises. On leaving she told me I had to phone 24 hours in advance next time! One - she should have told me that when I phoned this morning - and considering it is unlikely my Gran will survive 24 hours I think she should at least consider some common sense. I have now also discovered that no one took my Gran to the toilet. My Brother who went in after me, had to go and ask for help. Only for him to have got into trouble for leaving the room. Also - they left my Gran a cup of tea and a biscuit. My Gran is so weak she can only take a tenth of a teaspoon of liquid at a time. What on earth are these people thinking?

The family is very grateful for the care and attention given to my brother. He seems to be accepting of the routine in Darnley Court Care Home. The food he seems to be happy with that too, although I don't think he joins in activities because he isn't a very sociable man. In all, we know that he is safe and being cared for where I couldn't do so at home.

Overall, we are very happy with the care that my mother receives in Darnley Court. Staff are very attentive and respectful. The only thing I would say is that now and again my mother says that some staff can be a bit cheeky with her. Other than that, we are very happy.

I would recommend, if anyone who wanted to keep their relatives safe and well and to be looked after, to think about Darnley Court Care Home. Our father is our Dad again; he is happy to be around his friends, and the staff are so accommodating. We can leave Dad in safe hands, and we know if our Dad wasn't happy, he would let us know. He always says, "I have everything".

I am extremely happy with the care and attention given to my wife from all the staff - nursing and domestic.

Carers are brilliant with the family resident. Always showing concern, also asking what more they can do for them.

Mum has recently moved to Darnley Court. The staff and management teams have gone above and beyond to show the highest level of caring support to mum and also to us as her family. It has been an emotional journey as mum settles in during the Covid pandemic, however, we know mum is in expert hands and the primary focus in the Beaton unit is the welfare and care of their residents. I would fully recommend Darnley Court to anyone considering a care home for their family member.

Absolutely delighted with the care taken on every count eg accommodation of room, food and service on every occasion. Wonderful staff. Every request treated with understanding and I recommend to any potential resident who could not be pleased with the service on every account by a well-trained staff.

I have enjoyed my time here and the staff have always been helpful and reassuring. Missing hairdresser and family visits due to Covid. Staff are always encouraging and respectful and there is always food available.

I have always been very nicely treated at reception and by caring staff and management staff. My outside visit was very successful and well handled. No complaints.

I am as happy as I can be that my Dad has settled in Darnley Court Care Home. We had used other care homes in the area for respite reasons but they were not suitable and not a patch on Darnley. I always find the staff friendly and Dad is very comfortable with them.

I love the home and the staff. The staff is very friendly. Management is very understanding and friendly. Can't complain about anything. Just would like Dad's shirts ironed.

I have always found the care home to be of a high standard. Staff on Seaton are excellent, as are all staff I encounter in the home. My mother has been here over 2 yrs and is getting the best of care. Very well managed home. Doing an incredible job at this very difficult time.

The overall care my wife is receiving, I'm very happy with. The staff and management are doing a wonderful job, the only criticism I have is the seats and furniture are past their best.

My brother is very happy staying here. He is very well looked after. The care home provides good care and attention to him, he is very happy with the standard of food. The care home has a good standard of cleanliness and the staff are very nice. My experience is that he is treated with care and respect and dignity.