Barchester Four Hills Care Home

The staff couldn't be more helpful or nicer. My Gran couldn't speak more highly. She really enjoys all activities i.e Panto. She couldn't be in a better place.

My aunt was initially admitted in August 2018 to the Firhill unit. She received excellent care from the team leader and his team, we also felt cared for and supported. The thought of a loved one moving into a residential care setting is daunting but in our case, with the help of the staff at Four Hills, the reality was so much better than we ever imagined. My aunt was so settled and content that we sought to make her temporary placement a permanent one. She was transferred to the Lambhill unit in October 2018. The team leader of this unit and her excellent team welcomed her warmly. Her room was lovely, warm and inviting and we enjoyed spending time with her there. The day rooms were a wee bit less fresh, although that didn't seem to bother my aunt. She thoroughly enjoyed the freshly prepared meals and weekly trips to the onsite hairdresser. Sadly, my aunt passed away in hospital in May 2019 after a short illness. We are so very thankful to the team leader and the Lambhill team and will never forget their care and commitment.

The needs of my mother are met. She is listened to and given dignity and respect. The whole team understand and communicate and assist my mother in a consistent way that allows my Mother to be treated the way she wants. It gives us a chance to be a daughter again and her care is given.

Welcoming/friendly staff. Very supportive and helpful. Feel more at ease knowing my gran is getting all support and help needed and is well looked after.

My mother is very well looked after. The staff are very friendly and professional. The care home is kept very clean and to a very high standard. I have never had any reason to complain since my mother has been a resident. My mother is happy and content and all her needs are met. Great care home.

My brother had the best care and attention possible. All the staff were very helpful and approachable and nothing was too much trouble for them. Thank you for all your care and support you gave him.

From the minute you park your car (the gardener is always pleasant), the grounds are immaculate, to the friendly receptionist, always happy to have a chat with you. The Four Hills unit staff are simply amazing, warm, helpful, funny, the whole place is spotless (the cleaning never stops). I'm amazed at how the other staff in place even know my mum and always say hi when passing. Genuinely sad to be moving, I can't say a bad word about the place.

Our family are very happy to have Mum in Four Hills Care Home. She has settled in very well and has made some new friends. She is well cared for and we have had constant contact with the staff, which is reassuring for us. We feel she has benefited from the care she has received in many ways and are pleased that she is there.

Dad was a resident for 4 months and we as a family are so happy with the care he received, he was treated with dignity and respect by everyone and staff treated him more like family. When we as a family had to spend a week of overnight stays we were looked after just as well as the residents. Four Hills is a very happy place with lots going on for the residents, I would not hesitate in recommending it to anyone, thank you so much for caring for dad right to the end of his life.

Mum is very well looked after and has even put on weight. The staff are very attentive and caring and we know she is safe and well cared for.

The staff are great and friendly. Very very helpful, brilliant. So grateful.

A very clean, friendly, happy environment. There are lots of activities for the residents to join in if they wish to do so. The standard of care is very good. Our family don't have to worry about my mother's wellbeing. We know she is in safe hands. All the staff are lovely.

The team on Firhill have made my mum's recovery possible. They work well with her and our family, maintaining her dignity and choices. I would strongly recommend this service as 10/10.

From the word go, I have found the staff at all levels to be friendly, helpful and caring. I feel very confident that my husband is being looked after very well and that I can trust them with his care. There is a very warm, homely atmosphere in the home as soon as you come in.

Please thank them all on my behalf.

Palliative care. Would recommend highly the staff at Four Hills for their care, compassion, very attentive attention to their organisation values. We were made very welcome, nothing was ever a problem and they were always on hand to discuss matters or lend a caring and sympathetic ear. They were superb, very professional and made our journey and that of our mum's, peaceful and comfortable up to the end of her life.

The staff could not do enough for us when our mother passed, for which we were very grateful and appreciative.

I cannot praise the staff enough, they are caring, pleasant and cannot do enough for you. First class service from all staff.

Nothing but praise for the home.

A lovely atmosphere within the home and rooms tastefully decorated.