Search...

Barchester Four Hills Care Home

8 Hazlitt Street, Ruchill, Glasgow, Glasgow City G20 9NU
Barchester Healthcare Ltd Logo
Jobs
Barchester Four Hills Care Home logo
I found this home welcoming, clean and comfortable. A lovely atmosphere within the home and roomsI H(Friend of Resident/Service User)
Barchester Four Hills Care Home, Glasgow
went ‘above and beyond’ what we would have expected.Heather M(Daughter of Resident/Service User)
Barchester Four Hills Care Home, Glasgow
The whole team understand and communicate and assist my mother in a consistent wayLynn M(Daughter of Resident/Service User)
Barchester Four Hills Care Home, Glasgow

At Four Hills staff and residents are lucky to have the best of both worlds - located in the north of Glasgow, just a stone's throw from the bustling west-end and the city centre; yet a half hour drive will take you to the bonny banks of Loch Lomond. Four Hills is a modern, purpose-built care home situated in the Ruchill housing area; where the home is at the heart...  

Care Provided by Barchester Four Hills Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,538N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Four Hills Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority

Support you may be entitled to

  • If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.

Good to Know

Group / Owner

Person in charge

  • Gwen Mackenzie(Operations Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2004

Room Information

  • Single Rooms (120)

Visiting

  • Open visiting

Parking

  • Parking available

Barchester Four Hills Care Home Reviews (116)

Submit a Review
9.3

Barchester Four Hills Care Home has a Review Score of 9.3 (9.280) out of 10, based on 19 reviews in the last 2 years. Over all time Barchester Four Hills Care Home has 116 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Barchester Four Hills Care Home
Loading...
Showing 116 reviews matching selected criteria
Review from A B (Granddaughter of Resident) published on 20 November 2019 Submitted via Postal Card
Overall Experience

Welcoming/friendly staff. Very supportive and helpful. Feel more at ease knowing my gran is getting all support and help needed and is well looked after.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from I S (Daughter of Resident) published on 20 November 2019 Submitted via Postal Card
Overall Experience

My mother is very well looked after. The staff are very friendly and professional. The care home is kept very clean and to a very high standard. I have never had any reason to complain since my mother has been a resident. My mother is happy and content and all her needs are met. Great care home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Edward L (Brother of Resident) published on 6 November 2019 Submitted via Website
Overall Experience

My brother had the best care and attention possible. All the staff were very helpful and approachable and nothing was too much trouble for them. Thank you for all your care and support you gave him.

Reply from Gillian McKnight, GM at Barchester Four Hills Care Home
Thank you so much for taking the time to send in this review, especially at this sad time for you and your family.

We are all delighted that you were happy with the care your brother received. It was a privelage to look after him.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A B (Daughter of Resident) published on 8 October 2019 Submitted via Postal Card
Overall Experience

From the minute you park your car (the gardener is always pleasant), the grounds are immaculate, to the friendly receptionist, always happy to have a chat with you. The Four Hills unit staff are simply amazing, warm, helpful, funny, the whole place is spotless (the cleaning never stops). I'm amazed at how the other staff in place even know my mum and always say hi when passing. Genuinely sad to be moving, I can't say a bad word about the place.

Reply from Gillian McKnight, GM at Barchester Four Hills Care Home

Oh my goodness how generous of you to take the time to send this review in, we wish your mum was remaining with us too.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from J M (Daughter of Resident) published on 8 October 2019 Submitted via Postal Card
Overall Experience

Our family are very happy to have Mum in Four Hills Care Home. She has settled in very well and has made some new friends. She is well cared for and we have had constant contact with the staff, which is reassuring for us. We feel she has benefited from the care she has received in many ways and are pleased that she is there.

Reply from Gillian McKnight, GM at Barchester Four Hills Care Home
Thank you so much for the kind words. We are delighted that you are all happy with the service provided.

Once again thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tracy C (Daughter of Resident) published on 30 September 2019 Submitted via Website
Overall Experience

Dad was a resident for 4 months and we as a family are so happy with the care he received, he was treated with dignity and respect by everyone and staff treated him more like family. When we as a family had to spend a week of overnight stays we were looked after just as well as the residents. Four Hills is a very happy place with lots going on for the residents, I would not hesitate in recommending it to anyone, thank you so much for caring for dad right to the end of his life.

Reply from Gillian McKnight, GM at Barchester Four Hills Care Home

Thank you so much for taking the time to send in this review about the home and the team. We are all really delighted with your comments. Kind Regards, Gillian.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M D (Daughter of Resident) published on 23 September 2019 Submitted via Postal Card
Overall Experience

Mum is very well looked after and has even put on weight. The staff are very attentive and caring and we know she is safe and well cared for.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Four Hills Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. We shall pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from I C (Son of Resident) published on 23 September 2019 Submitted via Postal Card
Overall Experience

The staff are great and friendly. Very very helpful, brilliant. So grateful.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Four Hills Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. We shall pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A L (Daughter of Resident) published on 23 September 2019 Submitted via Postal Card
Overall Experience

A very clean, friendly, happy environment. There are lots of activities for the residents to join in if they wish to do so. The standard of care is very good. Our family don't have to worry about my mother's wellbeing. We know she is in safe hands. All the staff are lovely.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Four Hills Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. We shall pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B C (Son of Resident) published on 23 September 2019 Submitted via Postal Card
Overall Experience

The team on Firhill have made my mum's recovery possible. They work well with her and our family, maintaining her dignity and choices. I would strongly recommend this service as 10/10.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Four Hills Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. We shall pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from N B (Wife of Resident) published on 18 September 2019 Submitted via Postal Card
Overall Experience

From the word go, I have found the staff at all levels to be friendly, helpful and caring. I feel very confident that my husband is being looked after very well and that I can trust them with his care. There is a very warm, homely atmosphere in the home as soon as you come in.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Four Hills Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. We shall pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rosemary M (Friend of Resident) published on 10 June 2019 Submitted via Postal Card
Overall Experience
On my first visit last month I thought the staff were all very pleasant and helpful.
On my second visit today all the staff were even more helpful and very pleasant.
So good to know that my friend is being looked after so well.

Please thank them all on my behalf.

Reply from Gillian McKnight, GM at Barchester Four Hills Care Home

Thank you for sending in this lovely review about the team in the home. I will definitely pass on your kind words. Thank you once again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alastair S (Son of Resident) published on 10 June 2019 Submitted via Postal Card
Overall Experience

Palliative care. Would recommend highly the staff at Four Hills for their care, compassion, very attentive attention to their organisation values. We were made very welcome, nothing was ever a problem and they were always on hand to discuss matters or lend a caring and sympathetic ear. They were superb, very professional and made our journey and that of our mum's, peaceful and comfortable up to the end of her life.

Reply from Gillian McKnight, GM at Barchester Four Hills Care Home

Thank you for taking the time to send in a review about our home. I am especially grateful as it must be a difficult time for you. I will pass on a copy of the review for the team to see as I know they will be delighted.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from William S (Son of Resident) published on 4 June 2019 Submitted via Postal Card
Overall Experience
I thought the place was extremely well run and the staff seemed to be very caring and knowledgeable in the treatment of their charges.

The staff could not do enough for us when our mother passed, for which we were very grateful and appreciative.

Reply from Gillian McKnight, GM at Barchester Four Hills Care Home

Thank you so much for taking the time to send in this review during what must be a difficult time in your life. The team are delighted that you were content and happy with the care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D S (Son of Resident) published on 3 June 2019 Submitted via Postal Card
Overall Experience

I cannot praise the staff enough, they are caring, pleasant and cannot do enough for you. First class service from all staff.

Reply from Gillian McKnight, GM at Barchester Four Hills Care Home
Thank you so much for this amazing review. I am delighted that you have found our staff and the home to a high standard.

Thank you for taking the time to make this review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Julie B (Niece of Resident) published on 20 May 2019 Submitted via Postal Card
Overall Experience
Found the home lovely and clean, no smells other than the food cooking.
Staff attentive.
My aunty looked very settled.

Nothing but praise for the home.

Reply from Gillian McKnight, GM at Barchester Four Hills Care Home
Thank you so much for taking the time to send in a review regarding Four Hills. We are delighted that you are happy with your aunt's care within the home. Again many thanks.

Gillian.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
No Rating
Safety / Security
Rooms
Value for Money
No Rating
Review from I H (Friend of Resident) published on 10 December 2018 Submitted via Postal Card
Overall Experience
I have been visiting nursing homes earlier in the year for a relative. I found this home welcoming, clean and comfortable.

A lovely atmosphere within the home and rooms tastefully decorated.

Reply from Gillian McKnight, GM at Barchester Four Hills Care Home

Thank you so much for the great rating you have taken the time to send in. It is greatly appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
No Rating
Food & Drink
Staff
Activities
No Rating
Management
No Rating
Safety / Security
No Rating
Rooms
Value for Money
No Rating
Review from W H (Son of Resident) published on 30 November 2018 Submitted via Postal Card
Overall Experience

This was our first experience of a care home and it came up to our expectations with caring staff and excellent management team.

Reply from Gillian McKnight, GM at Barchester Four Hills Care Home
Many thanks for taking to the time to write this review.
I am delighted that you have been pleased with the care during the early days. Long may that continue. Many thanks again

Manager

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alison B (Daughter of Resident) published on 27 November 2018 Submitted via Postal Card
Overall Experience
Mum has been a resident for five months and I have found every member of staff helpful, pleasant and caring.

Mum is a reluctant guest but staff are patient, very helpful and treat her with dignity.

Reply from Gillian McKnight, GM at Barchester Four Hills Care Home
Thank you so much for taking the time to send in a review about the home.

I am delighted that you are happy with the care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Karen W (Daughter of Resident) published on 27 November 2018 Submitted via Postal Card
Overall Experience

Since the night dad came into the home the staff were all helpful and nothing is a bother to them. My dad is happy here although would love to go home but this is not an option now and I am extremely happy and would recommend here at Barchester Four Hills Care Home for anyone needing a happy care home.

Reply from Gillian McKnight, GM at Barchester Four Hills Care Home

We are delighted that you have found the home a happy environment and would like to take the opportunity to thank you for taking the time to send in this lovely review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 19 June 2025
  • How well do we support people's wellbeing?
    Good

    (4)

  • How good is our leadership?
    Good

    (4)

  • How good is our staff team?
    Good

    (4)

  • How good is our setting?
    Good

    (4)

  • How well is care and support planned?
    Good

    (4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (19) & Events (0)

News
  • 29 Jan 2026

    Staff and residents at Four Hills in Ruchill are celebrating receiving exceptional feedback in the home’s customer satisfaction survey. Everyone is as proud as can be after the home scored...

  • 30 Nov 2025

    Local care home Four Hills in Ruchill, Glasgow is opening its doors to members of the community in a bid to help tackle loneliness. Older community members, who might usually...

  • 21 Oct 2025

    A Carer at Four Hills Care Home in Ruchill has received a prestigious Thirty-Year Service Award in celebration of working at Barchester Healthcare for 30 years. John Ferns, now Carer...

Upcoming Events

There are no upcoming events for Barchester Four Hills Care Home.

Awards / Recognitions (22)

Accreditations

There are no accreditations posted yet for Barchester Four Hills Care Home.

Meet the Team (6)

Gwen McKenzie
Gwen McKenzieJob Title:Operations Manager

Hi, my name is Gwen, and I am the Operations Manager here at Four Hills care home.

I am a Qualified Nurse and Manager; I have worked in the healthcare sector for over 30 years and bring a wealth of knowledge and experience to the home. I like to build strong working relations with the team and stakeholders involved.

The quality of care that all my residents receive is my passion, and I aim to ensure that all the residents in my care receive the best and most person-centred care possible.

If you are looking for care for yourself or a loved one, please do get in touch, and I look forward to welcoming you to our home. You’re always welcome!

Annie Murray
Annie MurrayJob Title:Home AdministratorJoined: 2014

Annie joined Four Hills in 2014 in the Laundry department before moving to the front-of-house in Jun 2015. After Annie's hard work and continuous support to the home, Annie was promoted to Administrator in February 2022.

Annie loves to interact with residents and families and does not only a great job at supporting our residents but our staff too.

Atiya Ali
Atiya AliJob Title:Administration Assistant

Atiya joined Barchester as an Admin Assistant in April 2024. She graduated in Business Analysis and Consulting from the University of Strathclyde. It is her passion to work in the healthcare environment. Her enthusiasm for learning new things has given her an edge in the role.

She is a compassionate and hard-working individual with exceptional organisational skills. She believes in supporting her team to ensure the highest quality of care for residents and the smooth operation of the home.

Eileen Orr
Eileen OrrJob Title:Activities Coordinator

Eileen joined the Four Hills Family in 1999 and has worked in various roles since. Eileen originally started as a Kitchen Assistant, then moved on to Domestic, before moving on to her current role as Activities Assistant since 2017.

Eileen loves to bring joy to residents' lives by putting on meaningful and engaging activities. From in-house entertainment to trips out, our Activities team always have something going on to keep our residents engaged and stimulated.

Fraser Allen
Fraser AllenJob Title:Head of Maintenance

Hi, my name is Fraser, and I am Head of Maintenance here at Four Hills. I have over 30 years of experience in plumbing and maintenance, and I am looking forward to making a difference in the company.

I am especially looking forward to building relationships and friendships with our residents in Four Hills.

Michelle Murray
Michelle MurrayJob Title:Unit Manager

Hi, my name is Michelle, and I am a Unit Manager. I previously worked at Four Hills as a carer when the home first opened back in 1993, gaining early hands-on experience in person-centred care.

Since then, I have built a 14-year career as a qualified nurse, developing extensive clinical knowledge and leadership skills. I am now proud to be back at Four Hills as a Unit Manager, committed to delivering high-quality care and supporting both residents and staff.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Four Hills Care Home to verify any information. View our terms and conditions. Barchester Four Hills Care Home has an Enhanced Service -more info.