- UK Care Homes Search
- Care Homes in Scotland
- Care Homes in Glasgow City
- Care Homes in Glasgow City Area
- Care Homes in Glasgow
- Barchester Four Hills Care Home

I found this home welcoming, clean and comfortable. A lovely atmosphere within the home and roomsI H(Friend of Resident/Service User)

went ‘above and beyond’ what we would have expected.Heather M(Daughter of Resident/Service User)

The whole team understand and communicate and assist my mother in a consistent wayLynn M(Daughter of Resident/Service User)

I found this home welcoming, clean and comfortable. A lovely atmosphere within the home and roomsI H(Friend of Resident/Service User)

went ‘above and beyond’ what we would have expected.Heather M(Daughter of Resident/Service User)

The whole team understand and communicate and assist my mother in a consistent wayLynn M(Daughter of Resident/Service User)

At Four Hills staff and residents are lucky to have the best of both worlds - located in the north of Glasgow, just a stone's throw from the bustling west-end and the city centre; yet a half hour drive will take you to the bonny banks of Loch Lomond. Four Hills is a modern, purpose-built care home situated in the Ruchill housing area; where the home is at the heart...
Care Provided by Barchester Four Hills Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 120 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Four Hills Care Home for full pricing details and T&Cs.
Contact Barchester Four Hills Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Gwen Mackenzie(Operations Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2004
Room Information
- Single Rooms (120)
Visiting
- Open visiting
Parking
- Parking available
Barchester Four Hills Care Home Reviews (116)
Barchester Four Hills Care Home has a Review Score of 9.3 (9.280) out of 10, based on 19 reviews in the last 2 years.
Over all time Barchester Four Hills Care Home has 116 reviews.
Cannot praise them highly enough, from the reception staff through to the medical staff and the carers, particular thanks must go to the charge nurse and the two members of the team who dealt with the Zoom calls throughout lockdown, an absolute lifeline. Unfortunate we cannot name them, we will always be grateful for their efforts, and their positivity in trying times.
As a family, we will be forever grateful.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
During the first 6/7 week initial assessment period, we found our aunt has been treated with great care and courtesy. Her bedridden situation has been understood by all nursing and care staff. On a personal level when visiting both my wife and I are welcomed, covid tested and made to feel comfortable by all the staff.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Eighteen months ago my husband who has vascular dementia, vascular Paekinson's and "brittle" Type 1 diabetes went from many weeks in hospital to stay at Four Hills. Sadness and guilt at leaving him there were soon replaced by complete confidence in every member of staff who have given him the best of nursing and personal care. His complex health problems have challenged even hospital consultants but the whole team at Four HIlls have proved themselves more than capable in dealing with those needs and also with everything that Covid-19 has thrown at them. He is very content, loves his room, loves the food which is all to reassuring for me and the family. Nothing is too much trouble for the staff who have been wonderful to us all.
Thank you so much for taking the time to send this lovely review. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will ensure your feedback is shared with the team at Four Hills.
It is a great place, the care is just wonderful.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My brother went into Barchester Four Hills last July, he settled down very well. The staff are excellent and very caring, they phone and tell you if anything is wrong, you can ask questions and they will answer you. The reception staff are so welcome when you come in for your visit and very friendly.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My mum went into care to Barchester Four Hills Care home on April 1st 2021, obviously there are still a lot of Covid-19 restrictions in place, so my review takes into account the limited experience we have had so far. The public areas and my mum's room always seem to be clean and well kept. We brought up personal effects to make her feel at home and everything is cleaned and disinfected before going into her room. The staff have been very good and have been proactive in keeping me updated with things happening with my mum, even so much as calling to tell me she's been outside or that she's been talking with other residents. We quickly established a good rapport with the staff and the unit manager, particularly from the Lambhill unit. The manager has been fantastic, both at caring for my mum and also helping me become more comfortable accepting my mum's new normal. I expect my scores to be higher as restrictions relax and I can observe my mum getting more use of the facilities and we can visit more regularly.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Excellent quality of care, always kept up to date, caring staff at Lambhill. Aunt is happy there. Always happy to discuss any requirements/needs. I fully trust the care provided and have full confidence in the service provided.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The experience was very pleasant, and I am extremely grateful for the care and attention my mother is getting. She has improved a great deal since going into Four Hills, and she is happy and feels safe and secure. She said the staff are very attentive. It puts my mind at ease.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My uncle is receiving Palliative care. He says he feels well looked after and that all the staff are very good. He enjoys the food and feels that he is getting all the care he needs. I feel the precautions taken to allow to visit are warranted and carried out with respect. The staff are all friendly, and I feel satisfied with the care package.
Thank you for your review. It is extremely important to us that our residents receive the best care possible, and we are delighted your Uncle is happy with his care. We will pass on your kind positive words to the staff.
I cannot praise the staff at Fourhills enough. The care and attention that they provided my mum allowed her to live comfortably in her own space until she passed rather than constant hospital visits (which was a fortnightly occurrence for the 2-years before she moved into the home). Unfortunately, due to Covid-19, we were unable to spend as much time with our Mum as we would have liked - it was a terrible time for us as a family, however, the care my mum received, and also the communication that the staff had with us, did help to ease our worry. The staff at this time not only cared for my mum but took the place of her family, and we will be forever grateful for that.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My dad has been in Four Hills nursing home for some time now, and the care he receives is excellent. All the staff in the Ruchill unit have looked after him very well. Supporting his every need and they know him so well; he has a wicked sense of humour, and they picked up on that right away. He enjoys being there. From the minute you arrive, to the end of your visit there, you are welcomed and the staff are so nice.
Thank you so much for your lovely review. We will be sure to pass on your kind words to the staff.
So far, excellent in all respects. My only request is for more reading material with the exception of football. Historical and detective fiction welcome.
Thank you for your review and comments regarding reading which we will liaise with our activities team to support. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My mother has been in the care home for some time now, and while I was apprehensive at first as to how she would settle, I am very happy with how she has been looked after. She has had lots of attention, and when she was able, she always told me how great the food was. As her dementia has worsened, the level of care has increased, and although I haven't been able to see her for a while, I am more than happy and relaxed that she is in good hands.
Thank you so much for the kind words. We are delighted that you are happy with the service provided. Once again, thank you.
Our mother was only in Four Hills for a few days, following her discharge from hospital. She was very frail, following many years of Alzheimer's and more recently a stroke and sadly passed away shortly after her arrival. However, we were very happy with the quality of the care she received and could see that she was much happier, more relaxed and much more responsive while she was there. She was made very welcome and the staff put a lot of effort into getting to know her and making her feel at home. They cared for her lovingly, and could not have been kinder. We were very grateful for this, especially in her final hours and also for the support provided to ourselves at this time.
So kind of you to take the time to send in a review. We are delighted that you found our team caring and responsive during your mum's short stay with us. I will pass this on to the team with thanks.
We will be forever grateful for making a difficult time so much better.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team and its...
The care, compassion and dignity given by the staff of Firhill was above and beyond. I cannot praise them more highly. The management was very supportive and caring towards the relatives and friends. Thank you Four Hills on behalf of us all.
Thank you so much for taking the time to send in this lovely review about the unit and the home. It is very much appreciated by us all.
Four Hills Care Home was exactly the care my aunt needed in her final days. The staff did everything (and more) to treat, support and comfort her. After she passed, the staff made sure, I and my family were informed immediately, took care of every detail and continued to help with advice and arrangements.
Thank you, Raymond, for taking the time to send in this lovely review about the care your aunt received at Four Hills. It is greatly appreciated and I will pass on your kind comments to the team.
The staff couldn't be more helpful or nicer. My Gran couldn't speak more highly. She really enjoys all activities i.e Panto. She couldn't be in a better place.
Thank you very much for your kind words. We are delighted to hear that your Gran is happy in Four Hills.
My aunt was initially admitted in August 2018 to the Firhill unit. She received excellent care from the team leader and his team, we also felt cared for and supported. The thought of a loved one moving into a residential care setting is daunting but in our case, with the help of the staff at Four Hills, the reality was so much better than we ever imagined. My aunt was so settled and content that we sought to make her temporary placement a permanent one. She was transferred to the Lambhill unit in October 2018. The team leader of this unit and her excellent team welcomed her warmly. Her room was lovely, warm and inviting and we enjoyed spending time with her there. The day rooms were a wee bit less fresh, although that didn't seem to bother my aunt. She thoroughly enjoyed the freshly prepared meals and weekly trips to the onsite hairdresser. Sadly, my aunt passed away in hospital in May 2019 after a short illness. We are so very thankful to the team leader and the Lambhill team and will never forget their care and commitment.
Thank you once again.
The needs of my mother are met. She is listened to and given dignity and respect. The whole team understand and communicate and assist my mother in a consistent way that allows my Mother to be treated the way she wants. It gives us a chance to be a daughter again and her care is given.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 19 June 2025- How well do we support people's wellbeing?Good
(4)
- How good is our leadership?Good
(4)
- How good is our staff team?Good
(4)
- How good is our setting?Good
(4)
- How well is care and support planned?Good
(4)
Bed Vacancies
Please contact us for latest vacancies.
News (19) & Events (0)
- 29 Jan 2026
Staff and residents at Four Hills in Ruchill are celebrating receiving exceptional feedback in the home’s customer satisfaction survey. Everyone is as proud as can be after the home scored...
- 30 Nov 2025
Local care home Four Hills in Ruchill, Glasgow is opening its doors to members of the community in a bid to help tackle loneliness. Older community members, who might usually...
- 21 Oct 2025
A Carer at Four Hills Care Home in Ruchill has received a prestigious Thirty-Year Service Award in celebration of working at Barchester Healthcare for 30 years. John Ferns, now Carer...
There are no upcoming events for Barchester Four Hills Care Home.
Awards / Recognitions (22)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Four Hills Care Home.
Meet the Team (6)

Hi, my name is Gwen, and I am the Operations Manager here at Four Hills care home.
I am a Qualified Nurse and Manager; I have worked in the healthcare sector for over 30 years and bring a wealth of knowledge and experience to the home. I like to build strong working relations with the team and stakeholders involved.
The quality of care that all my residents receive is my passion, and I aim to ensure that all the residents in my care receive the best and most person-centred care possible.
If you are looking for care for yourself or a loved one, please do get in touch, and I look forward to welcoming you to our home. You’re always welcome!

Annie joined Four Hills in 2014 in the Laundry department before moving to the front-of-house in Jun 2015. After Annie's hard work and continuous support to the home, Annie was promoted to Administrator in February 2022.
Annie loves to interact with residents and families and does not only a great job at supporting our residents but our staff too.

Atiya joined Barchester as an Admin Assistant in April 2024. She graduated in Business Analysis and Consulting from the University of Strathclyde. It is her passion to work in the healthcare environment. Her enthusiasm for learning new things has given her an edge in the role.
She is a compassionate and hard-working individual with exceptional organisational skills. She believes in supporting her team to ensure the highest quality of care for residents and the smooth operation of the home.

Eileen joined the Four Hills Family in 1999 and has worked in various roles since. Eileen originally started as a Kitchen Assistant, then moved on to Domestic, before moving on to her current role as Activities Assistant since 2017.
Eileen loves to bring joy to residents' lives by putting on meaningful and engaging activities. From in-house entertainment to trips out, our Activities team always have something going on to keep our residents engaged and stimulated.

Hi, my name is Fraser, and I am Head of Maintenance here at Four Hills. I have over 30 years of experience in plumbing and maintenance, and I am looking forward to making a difference in the company.
I am especially looking forward to building relationships and friendships with our residents in Four Hills.

Hi, my name is Michelle, and I am a Unit Manager. I previously worked at Four Hills as a carer when the home first opened back in 1993, gaining early hands-on experience in person-centred care.
Since then, I have built a 14-year career as a qualified nurse, developing extensive clinical knowledge and leadership skills. I am now proud to be back at Four Hills as a Unit Manager, committed to delivering high-quality care and supporting both residents and staff.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Four Hills Care Home to verify any information. View our terms and conditions. Barchester Four Hills Care Home has an Enhanced Service -more info.