Wyndford Locks Care Home

1 Currie Street, Maryhill, Glasgow G20 9EW
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9.7 79 Reviews
  • Wyndford Locks Care Home, Glasgow
Wyndford Locks Care Home, located in the peaceful residential area of Maryhill in Glasgow, supports older people to lead their best lives with nursing and nursing dementia care.

The friendly and comfortable home offers a place for residents to relax, unwind and socialise with friends and family. Benefitting from lovely en-suite bedrooms, a hair salon, pub and wellbeing programme, residents are encouraged to maintain their hobbies, try their hand at new things and engage with the local community.

From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team is there to assist you or your loved one in settling into the home. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at Wyndford Locks.

The catering team at Wyndford Locks understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. The home offers a wide range of popular dining areas that provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The dedicated and professional care team at Wyndford Locks likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Wyndford Locks, residents are encouraged to take an active role in the Maryhill community.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 150 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1296

These prices are only a guideline, please contact Wyndford Locks Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £267.10 per week if you’re over the age of 65. This support is not reflected in this fee amount.

Good to Know

Group/Owner

Person in charge

  • Danielle Cunningham (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 64+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (150)
  • Couples/Companion Rooms (0)
9.7

Wyndford Locks Care Home has a Review Score of 9.7 (9.657) out of 10, based on 38 reviews in the last 2 years.
Over all time Wyndford Locks Care Home has 79 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Wyndford Locks Care Home
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Total of 79, showing 21-40
Review from A M (Daughter of Resident) published on 5 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum recently went into this care home, the care my mum is getting is 100%. I wish I had moved her earlier but she's in better care than before. I can't fault anything about the home, they let family know if there is any changes or issues, and doctor sees patients regularly.
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Review from Anne B (Daughter of Resident) published on 21 October 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Dad was resident at Wynford Locks Care Home for over 2 years and had the best care. His room overlooked the lovely garden. My Dad was happy and content and well looked after until his sudden passing in October. The staff always made sure Dad was happy and made the walk to the dining room, they were
always friendly too. They kept in regular contact to let me know how my dad was keeping.
Reply from Clare Sheehan, Careline Advisor at Wyndford Locks Care Home

We'd like to take a moment to thank you for leaving such a wonderful review of our home. We are pleased to hear you were very happy with the quality of care your Dad received at Wyndford Locks Care Home, kindness is at the heart of everything we do. Kind words like these are testament to the hard work of our colleagues. Thank you again for taking the time to leave such a positive review of our home at this difficult time, please accept our sincere condolences to you and your family.

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Review from M H (Son of Resident) published on 3 October 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
The home itself is good, it could do with an upgrade in certain areas, the staff that are there are good with the residents, the outside ie gardens are kept really well, big thanks to all the staff and gardener for keeping on top of this.
Reply from Clare Sheehan, Careline Advisor at Wyndford Locks Care Home

Thank you for taking the time to give us some feedback at Wyndford Locks Care Home. All feedback is appreciated and gives us the opportunity to improve the service we provide for our residents. Please feel free to speak with the Home Manager on your next visit to the home where we will be happy to discuss further.

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Review from R K (Nephew of Resident) published on 3 October 2024 Submitted via Website • Report
Overall Experience 3.0 out of 5
The staff are great but I feel as though there could be a bit more activities to keep the residents engaged. Especially in the evenings. Also the decoration could do with being refreshed. Overall I'm satisfied with the level of care given.
Reply from Clare Sheehan, Careline Advisor at Wyndford Locks Care Home

Thank you for reaching out with your feedback about Wyndford Locks Care Home. All feedback is valuable and appreciated as we endeavour to make the service better. If you wish to contact the Home Manager to discuss your concerns further please contact the home directly.

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Review from Stuart P (Brother of Resident) published on 3 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I live in Northern Ireland so can only visit my brother infrequently, but a cousin in Airdrie visits more regularly. I am more than happy with the feedback that I get from Wynford despite the distance. This includes regular updates on his condition and requests to approve any treatments, such as vaccinations.
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Review from George M (Brother of Resident) published on 2 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
As we live about 200 miles from the home and due to age are not able to visit more than once every 6 weeks or so it's important to us that we have confidence in the care my sister receives. When I call the home I'm always given a true up-to-date report on my sister's progress, and when I visit the same.
All the staff seem friendly and have an interest in the ones in their care.
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Review from Sharon B (Daughter of Resident) published on 1 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has sadly passed now. I can honestly say that the care he received in Maryhill House Wynford Locks, was excellent. When he first arrived there in 2021, he had a high level of paranoia. He was later given antiscicotics to help. The staff were very understanding of his needs and tried to accommodate
him as best they could. He was diagnosed with heart failure 10 years ago when he was 81. He gradually lost all mobility over the years, was incontinent and not the easiest to care for, but I saw lots of patient care and consideration and compassion for him during his stay. They were very open to suggestions from myself and my partner, to use uro sheaths to help with his incontinence and skin care. I am very grateful to all the lovely staff that helped him. Thank you.
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Review from Liz K (Daughter of Resident) published on 25 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Wyndford Locks for more than 6 years and I have never failed to be impressed by the friendliness and professionalism of all of the staff. By this I mean not only the staff in the care units but the ground, kitchen, cleaners and admin staff as well. It's not the easiest
of jobs and I'm sure that most, if not all, relatives would agree that the staff are worth their weight in gold and should be paid accordingly. It is very stressful when you realise that you cannot care for your loved one any more and that they need more than you can provide but if you find the right care home it lifts that guilt and stress. A big thank you to all of the staff from our family.
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Review from Karen M (Granddaughter of Resident) published on 2 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care staff always very friendly. They have always kept communications with me for any information about my gran. I find the staff know my gran and her personality very well, and my gran seems to respond well to them. Definetly the best staff and nurses I have come across in care settings.
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Review from Brian M (Nephew of Resident) published on 14 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with the overall care, excellent staff, and always meets our needs.
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Review from Andrew T (Son of Resident) published on 10 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home provides a good service. The staff are hardworking and helpful. Everyone does their best to offer the best care they can even in difficult circumstances. My mother gets the best care and I am happy with the care. She had celebrated her 90th birthday and the staff did their best in organising
the party.
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Review from Mary M (Wife of Resident) published on 10 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager of the care home has done so much to help with my husband moving in. She was so helpful with all the paperwork too. She was lovely and helped to answer all my questions. I could not have done it without her.
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Review from R M (Daughter-in-law of Resident) published on 6 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has been here for just over a year she has settled in and is flourishing due to the care and attention from all the staff. She truly has a new lease of life and has put on weight enjoys her tine and has become more sociable. The staff are very engaging and always acknowledged residents
even if only in the passing. A very caring environment.
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Review from S B (Daughter of Resident) published on 15 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with everything with my mother's care. Nothing seems to be a bother for the staff and my mother seems happy and settled.
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Review from Kathleen M (Daughter of Resident) published on 11 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident for just over a year now and from the first moment we walked in we were greeted by the friendly and welcoming staff. The staff always says hello and how are you.. they do an excellent job. Very easy to approach and talk to with any questions we may have about Mum. We are very
happy with the care she receives.
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Review from Ingrid M (Daughter of Resident) published on 11 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Wyndford Locks are just amazing!
From the gardener, maintenance guys, chefs, laundry, activity coordinators to the wonderful ladies and gents that look after my mum on a day-to-day basis.
Their kindness, sense of humour and humility is just outstanding.
They have become extended family
to my family and I know my older sister would absolutely vouch for this also!
We can’t thank them enough for all each and every one of them do.
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Review from Vonnie M (Daughter of Resident) published on 8 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother has resided at Wyndford Locks Care Home for over nine years. Our experience of the care here is exceptional and improves with time. The management, carers and support staff treat our mother with so much care, humility, compassion and kindness and we really feel that Wyndford Locks Care Home
is her home and by extension, ours. We feel really involved with our mother's care plan and the manager is so collaborative, leading by example.
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Review from Neil M (Son of Resident) published on 2 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Wyndford Locks for 6 months now, after a rapid decline with dementia and various short-term stays in hospital. We were obviously concerned with her going into permanent care, but I have to say that the process from the care home's point of view was excellent, from the initial
visit and questions that we had to the day my mum moved in, was very good. She settled in quickly, even after a week or so we could see a response and difference in her general mood. 6 months later, my mum is settled and comfortable in her new environment.
The facilities aren't perfect, but I feel the crucial factor in these situations is the staff, and in this case, we couldn't have wished for better. All staff, from seniors to assistants, have been excellent. Caring and engaging, and seem to have a genuine desire to help give all residents the best care possible. I'm happy that my mum is being well looked after.
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Review from Craig B (Son of Resident) published on 15 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum was a resident for two weeks of respite care due to some issues with her own house. The staff treated her very well, and we were happy to see how she responded, which included putting on some much-needed weight! The care received from the staff was first-class!
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Review from John P (Nephew of Resident) published on 30 January 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Aunt was taken into care in March 2020 during the Covid Pandemic, leaving home and the confusion around the pandemic made her already confusing life very difficult. It took some weeks for her to accept this dramatic change in her life at age 94. Her health (mentally) was slowly deteriorating) also
being very deaf didn't help with communication. She passed away in December 2022 some two and a half years since entering the home. On my (few) visits I always found staff accommodating and helpful despite the pressures on them to fulfil the demands of their very difficult job.
I received prompt phone calls to notify me of any issues and changes in her well-being, which was much appreciated as I live at some distance from the home. Overall I have to thank all staff who were responsible for my Aunt's care during her time at Wyndford Lochs, they provide a comforting approach to make residents feel part of a caring community.
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Current Review Score: 9.7 (9.657)

Overview of Review Score

The Review Score of 9.7 (9.657) out of 10 for Wyndford Locks Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 38 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.657 for Wyndford Locks Care Home is calculated as follows: ( (319 Excellents x 5) + (107 Goods x 4) + (22 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 449 Ratings = 4.657
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Wyndford Locks Care Home is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 150 registered maximum number of service users is 30, which has been reached with 37 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 8 Aug 2024
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Good (4)
How good is our staff team?
Good (4)
How good is our setting?
Good (4)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

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Meet the Team (0)

There are no team members posted.

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