Wyndford Locks Care Home

Care staff always very friendly. They have always kept communications with me for any information about my gran. I find the staff know my gran and her personality very well, and my gran seems to respond well to them. Definetly the best staff and nurses I have come across in care settings.

The home provides a good service. The staff are hardworking and helpful. Everyone does their best to offer the best care they can even in difficult circumstances. My mother gets the best care and I am happy with the care. She had celebrated her 90th birthday and the staff did their best in organising the party.

The manager of the care home has done so much to help with my husband moving in. She was so helpful with all the paperwork too. She was lovely and helped to answer all my questions. I could not have done it without her.

My mother-in-law has been here for just over a year she has settled in and is flourishing due to the care and attention from all the staff. She truly has a new lease of life and has put on weight enjoys her tine and has become more sociable. The staff are very engaging and always acknowledged residents even if only in the passing. A very caring environment.

Very happy with everything with my mother's care. Nothing seems to be a bother for the staff and my mother seems happy and settled.

Mum has been a resident for just over a year now and from the first moment we walked in we were greeted by the friendly and welcoming staff. The staff always says hello and how are you.. they do an excellent job. Very easy to approach and talk to with any questions we may have about Mum. We are very happy with the care she receives.

We can’t thank them enough for all each and every one of them do.

Our mother has resided at Wyndford Locks Care Home for over nine years. Our experience of the care here is exceptional and improves with time. The management, carers and support staff treat our mother with so much care, humility, compassion and kindness and we really feel that Wyndford Locks Care Home is her home and by extension, ours. We feel really involved with our mother's care plan and the manager is so collaborative, leading by example.

Mum was a resident for two weeks of respite care due to some issues with her own house. The staff treated her very well, and we were happy to see how she responded, which included putting on some much-needed weight! The care received from the staff was first-class!

I received prompt phone calls to notify me of any issues and changes in her well-being, which was much appreciated as I live at some distance from the home. Overall I have to thank all staff who were responsible for my Aunt's care during her time at Wyndford Lochs, they provide a comforting approach to make residents feel part of a caring community.

Thank you. Every member of the team at Wyndford Locks Care Home is so amazing. My mum came in June 2020, they are all so dedicated to their job and treat my mum as their very own mum, granny or auntie. We are so happy with the work they do. I would like to nominate all the staff for an award - superb is an understatement.

My mum has just come home from two weeks of respite care in the Mary Hill Unit, and she had a wonderful experience. Due to the current restrictions, I was not able to visit, but the staff went above and beyond to keep me informed and were in constant contact with me. She has dementia, and my mind was at rest knowing that she was safe and happy, whilst I had a break from 24 hour a day caring. She can't stop talking about how much she enjoyed it and how lovely and kind everyone was.

Pleased with the care and support my friend has received whilst staying at the Maryhill Unit, Wyndford Locks. Staff are caring and always helpful.

My mother received an excellent level of care throughout the year, but especially in the last month of her life. The staff went beyond the call of duty, and I couldn't have asked for more. They were thoughtful, attentive and hugely added to my mother's quality of life. Particular mention to the two nurses on the Robert Graham ward as well as two carers on the same ward.

The only frustration is the laundry, even with name tags, things don't come back. However, this is of no reflection of the care our Grandmother receives.

Always happy with staff who are caring and provide a good update on my uncle's progress.

My dad has been in Wyndford Locks for over a year now he was first in Garscube House now in Robert Graham. I feel he is 100% more settled and back to his old self in Robert Graham, even though it has only been a month I've noticed the difference. The staff are very helpful and kind especially the ones who take the time time to get my dad and get out what he's trying to say. The patience of a saint.

My dad spent a week respite in the Robert Graham unit in Wynford Locks, my dad settled straight away and had no issues with being there, this was all down to all the staff. Early, late and night shifts they were all absolutely great and friendly with my dad, he had a great week. After a day he was like one of the family, from the moment the care assistant opened the door I got good vibes about the unit. Whenever I visited the unit was always busy and filled with laughter and music everyone was dancing, good to see and just a lovely warm feeling whenever I went in. On returning home with my dad he requested that I take him back the next day, think that speaks in volumes how much he enjoyed it. I would have no hesitation when my dad needs long term care for it to be there. Well done all the staff in the Robert Graham unit, you are all doing a great job. Thankyou.

It's so reassuring knowing my Dad is settled and well looked after.

Communication of meds and my wife's condition are exemplary.