Mavisbank Care Home

Lennox Crescent, Bishopbriggs, Glasgow G64 1XF
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9.8 78 Reviews
  • Mavisbank Care Home, Glasgow
Mavisbank Care Home, situated in the popular town of Bishopbriggs, supports older people to lead their best lives with personalised nursing and nursing dementia care.

This lovely home offers many fantastic facilities for residents to enjoy, including on-site café, hair salon and spacious patio area, which is perfect for relaxing in the warm, sunny weather.

The catering team at Mavisbank understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. They offer a wide range of popular dining areas that provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The team at Mavisbank likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Mavisbank, residents are encouraged to take an active role in the Bishopbriggs community.

From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team is there to assist you or your loved one in settling into the home. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at Mavisbank.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1334

These prices are only a guideline, please contact Mavisbank Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £267.10 per week if you’re over the age of 65. This support is not reflected in this fee amount.

Good to Know

Group/Owner

Person in charge

  • Catherine Cairns (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (60)

Mavisbank Care Home Reviews (78)

9.8

Mavisbank Care Home has a Review Score of 9.8 (9.830) out of 10, based on 33 reviews in the last 2 years.
Over all time Mavisbank Care Home has 78 reviews.

Overall Experience
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Reviewer Connection to Mavisbank Care Home
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Review from Aileen H (Daughter of Resident) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our dad was in Mavisbank Care Home from August 2024 til he sadly passed away in March 2025. At our initial meeting with the management team it was emphasised the importance of treating Mavisbak as the residents' home and throughout our Dad's time there that is exactly as we found it. The managers and
their team treat the residents with care and compassion and do everything they can to make the environment friendly and fun for them. During our Dad's last days the staff team demonstrated genuine compassion, sensitivity and thoughtfulness and we will always be truly grateful for that.
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Review from A A (Son of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every day I visit my mother as soon as I enter I am always greeted with a hello how are you from the management team right down to the cleaners and kitchen staff all the staff are happy, smiling, cheerful, talkative its as if they like their work and want to be there. I am very happy with the care my
mother receives. After each visit I know I picked the right care home for my mother (Thank yous)
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Review from Sophie B (Great-Niece of Resident) published on 26 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I always feel relaxed and welcome when i go to visit my aunt in this care home. The staff are always communicating and catering for the residents individual needs and seem to know the families well and always welcome you with a smile and say hello. They are always having activities etc to get not only
the residents involved but their families too. Any suggestions etc are always welcomed and appreciated. Thank you to the manager and wonderful staff for their hard work and dedication!
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Review from Craig B (Nephew of Resident) published on 25 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely, calm, clean and relaxing care home. My aunt is always spoken to/cared for in a respectful and dignified manner by the staff. The manager and Staff ate always very friendly and appear to know everyone including family members well.
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Review from Jodi B (Niece of Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit the care home weekly to visit my auntie. The staff are always busy but take the time to say hello. They are always so caring and attentive to the residents. I think the manager and her staff team do a fantastic job!! Keep up the good work!!
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Review from Jodi G (Niece of Resident) published on 12 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I think this is brilliant care home. It is warm, and there is a friendly, welcoming and caring atmosphere throughout. The manger is always very welcoming when you first go in and takes the time to speak to everyone. Her staff team are always on the go but their also attentive, kind and caring towards
all the residents. The care home is always trying to get families etc involved and always open to suggestions and ideas. You can really tell this is more than just a job to the staff and the genuinely care about the residents which I think is the most important thing. Thank you to the manager and your wonderful staff team for the amazing job you all do!!!!
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Review from A M (Son of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After looking at other care homes Mavisbank was the one that my sister and I decided this one that we wanted dad to be in. From the moment we were introduced to the Manager then the Deputy Manager gave us a tour of the home. Staff and residents are friendly and dad has settled in well and its peace
of mind for the family that he is well looked after and at 96 years young he is keeping the staff on their toes. Dad enjoyed his day out, a credit to all the staff.
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Review from Lorraine B (Daughter of Resident) published on 7 May 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
What a great time my dad had today in Mavisbank. Local singer in today for residents. Dad loves to dance and hardly sat down today apart from drinking his tea. Thanks to all the team for organising this. Hopefully there will be more of this to come
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Review from S M (Daughter of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On looking at MB as an option for my mother, I was very impressed with the enthusiasm & genuine interest shown in the residents' care. This clearly filters down to the nurses, carers & auxiliary staff. They know everyone's name & always stop & talk to them; there's lots of laughter & a very homely atmosphere.
As a relative, I feel welcomed, & comfortable when I have questions or concerns.
I moved mum to MB after 2 years in a different care home. I now know she is well taken care of has settled well despite her dementia. Faced with a sad & difficult situation my parents and I definitely feel my burden has been eased by the caring and compassionate staff here.
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Review from A B (Daughter-in-law of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has been settled and was made very welcomed. And cant fault the care staff, are so lovely and manager door is always open for support and would recommend encourage to visit and to make their home.
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Review from A B (Son of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service and care continue for my mum. From all the staff. The staff are responsive to all my mums needs and keep me up to date at all times.
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Review from A H (Daughter of Resident) published on 27 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have an ongoing issue with laundry. Wrong clothes put in room - clothes not put away properly.
The condition of the window frames in the lounge and bedrooms is shocking. Window frames need to be replaced urgently.
Also, residents' en-suite bathrooms are freezing - heating needs addressing.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Mavisbank Care Home

Thank you for taking the time to give feedback and meet with our deputy home manager about your experience at home. Firstly, let me offer our apologies for any anxiety and distress your concerns may have caused. We operate an open-door policy within the home and will continue to liaise with you directly regarding any ongoing issues or concerns. Whilst we appreciate this is frustrating, we want to offer reassurance that we have put in place additional measures to action your concerns. Please do not hesitate to contact us directly should you have any further concerns. I also want to thank you for your kind review of the care and support that is received in the home, this will be passed onto the team.

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Review from M S (Daughter of Resident) published on 10 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Pleased with the care my mum receives. Management and staff are approachable. Any issues I have raised have been dealt with. Nice atmosphere for residents.
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Review from D R (Daughter of Resident) published on 1 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff have been very caring with my 98 year old very frail mum.
I no longer feel I have to worry about her constantly as she is being well looked after.
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Review from Donald M (Son of Resident) published on 29 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in the home for 18 months. This is her second care home, as her previous one had offered a poor standard. Mavisbank is totally different. The staff are very attentive and caring. They are a shining beacon in the care home community.
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Review from T M (Son of Resident) published on 28 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think the staff are professional, caring and considerate. They always treat my mother with kindness and understanding. Nothing is too much for them. Over the past year, I have got to know the staff, from management, receptionist, nurses, carers, cleaners and kitchen staff and they always treat my
mother and her visitors with kindness.
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Review from Helen D (Friend of Resident) published on 14 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely location. The staff greet you at the door. No complaints at all about the interior of the home - spotless. Patients are well looked after, always lovely dressed and happy. We love our visits with our friend. The staff are so good and make us very welcome.
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Review from A K (Son of Resident) published on 3 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mavisbank continues to deliver high-quality levels of care for my mum. The home is spotlessly clean, all the staff are friendly and the carers and nurses take good care of all the residents. Management are highly visible and always happy to have a chat/give advice or update what's going on in the home.
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Review from A M (Sister of Resident) published on 3 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My two sisters came to Mavisbank in 2022. Unfortunately one of them passed away in December last year. The care and attention she received from all members of staff were excellent and we also received great help throughout the period. Mavisbank is an excellent care home and my nephew has also advised
a few people of the home and whose relatives are now residents here. I also would have no hesitation in recommending it.
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Review from Peter Y (Brother of Resident) published on 30 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My observations on visiting my sister.


1. On entering staff very pleasant and welcoming, including manager and reception.
2, My sister always out of bed and usually in day area, that is important to me.
3. Day area, staff always engaging with occupants.
4. Rooms always clean and tidy.


Very

happy with Mavisbank Care Home.


Thanks,
Peter Young

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Current Review Score: 9.8 (9.830)

Overview of Review Score

The Review Score of 9.8 (9.830) out of 10 for Mavisbank Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.830 for Mavisbank Care Home is calculated as follows: ( (333 Excellents x 5) + (54 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 393 Ratings = 4.83
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Mavisbank Care Home is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 33 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 9 Dec 2024
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Very good (5)
How good is our staff team?
Very good (5)
How good is our setting?
Good (4)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (1)

Kate

Kate Cairns

Job Title: Care Home Manager

What does ‘kindness’ mean to you?


“For me, kind care is being genuinely compassionate to every person, really caring about making their life as happy and fulfilled as possible.”


As a dedicated healthcare professional, Kate has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Having worked at HC-One for many years, Kate closely shares the company’s vision is aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Kate remarked:


“I am a people person, there’s nothing better for me than building good relationships with my Colleagues, our Residents, their loved ones and external professionals.”


In her spare time, Kate enjoys like to wind down with a good book and spending quality time with her friends and family, especially going on holiday.


If you would like to find out more about Mavisbank, Kate would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.

Frequently Asked Questions about Mavisbank Care Home

What types of Care is Mavisbank Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Mavisbank Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Mavisbank Care Home?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café & Residents Internet Access are some of the Facilities & Services.

How far is Mavisbank Care Home to the centre of Glasgow?

2.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mavisbank Care Home to verify any information. View our terms and conditions. Mavisbank Care Home has an Enhanced Service - more info.