Mavisbank Care Home

Lennox Crescent, Bishopbriggs, Glasgow G64 1XF
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9.8 78 Reviews
  • Mavisbank Care Home, Glasgow
Mavisbank Care Home, situated in the popular town of Bishopbriggs, supports older people to lead their best lives with personalised nursing and nursing dementia care.

This lovely home offers many fantastic facilities for residents to enjoy, including on-site café, hair salon and spacious patio area, which is perfect for relaxing in the warm, sunny weather.

The catering team at Mavisbank understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. They offer a wide range of popular dining areas that provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The team at Mavisbank likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Mavisbank, residents are encouraged to take an active role in the Bishopbriggs community.

From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team is there to assist you or your loved one in settling into the home. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at Mavisbank.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1334

These prices are only a guideline, please contact Mavisbank Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £267.10 per week if you’re over the age of 65. This support is not reflected in this fee amount.

Good to Know

Group/Owner

Person in charge

  • Catherine Cairns (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (60)

Mavisbank Care Home Reviews (78)

9.8

Mavisbank Care Home has a Review Score of 9.8 (9.830) out of 10, based on 33 reviews in the last 2 years.
Over all time Mavisbank Care Home has 78 reviews.

Overall Experience
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Date Published
  • 78
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Reviewer Connection to Mavisbank Care Home
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Total of 78, showing 21-40
Review from J M (Daughter of Resident) published on 4 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank the staff at Mavisbank enough for the care and the love they all give my mum and also the regular support they give to my dad and myself. Today my mum and dad celebrated their 65th wedding anniversary, and the staff were absolutely amazing, making sure it was so special for them - what
a team, they truly are the best.
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Review from F M (Wife of Resident) published on 20 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the very beginning, the staff have taken very good care of my husband. The staff are caring and extremely friendly. Also, a large number of staff about to help residents. The home seems to be very well run. Don't think we could have found a better team to look after my husband.
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Review from G T (Wife of Resident) published on 20 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband hasn't been in Mavisbank for very long, but in my opinion, you will never get as good as your own home, but Maviscourt certainly comes a close second.
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Review from T M (Friend of Resident) published on 20 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warm welcome in Mavisbank. Staff are all very nice and very obliging if anything need to know. Can see how they are with all the residents, so makes me feel good when leaving to know they are being very well looked after. Would and have recommended Mavisbank.
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Review from Catherine E (Friend of Resident) published on 20 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at the home are very welcoming and very friendly. They are very attentive to the residents. It's a relaxing atmosphere, which reflects that the residents are happy. There's always a friendly face.
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Review from S B (Grandson of Resident) published on 18 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I’ve been really impressed with everything about Mavisbank, from the facilities to all the staff, who have gone above and beyond, and our family will be forever grateful for everything that was done for my gran.
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Review from A M (Daughter of Resident) published on 23 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On arriving at Mavisbank, you get a positive feeling of it being a friendly and home atmosphere,
Mum settled in quickly despite us having concerns that she wouldn't. This was in no small part due to the staff making her feel welcome and part of the Mavisbank 'family'. When a parent needs more care
than you can give, it's difficult to decide where is the best place for them. I'm really happy with the decision to choose Mavisbank!
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Review from S M (Daughter-in-law of Resident) published on 15 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum has been a resident for 6 months, in that time she has settled in and is happy, given her deteriorating condition. We are very happy with her care as given by all members of staff. The whole team have been very kind to Mum and care for her in a kind, compassionate manner.
We are happy overall
and find management to be very approachable and attentive to any concerns that my arise.
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Review from Laura S (Daughter of Resident) published on 4 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home continues to excel and the level of care my mum is receiving at Mavisbank Care Home is exceptional. The managers, carers, nurses, and nightshift workers go above and beyond every day for the residents. My mum recently went for Christmas lunch at the local high school where she used to work.
My mum was over the moon and I'm so grateful the home organised this for her. Also, the month of December has been fantastic with all the decorations and activity plans, it's been magical and every day my mum is content and happy! Thank you Mavisbank!
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Review from J K (Son of Resident) published on 18 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have two relatives in Mavisbank Care Home and they are always very well looked after by all the staff. The staff are very friendly and they are led by an excellent care home manager. The manager is always keen to engage with the relatives of the residents to hear their views. The atmosphere in the
home is very positive and warm and all the residents are made to feel very comfortable. I have no problem recommending the home to others.
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Review from Shona S (Daughter of Resident) published on 23 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home in Bishopbriggs.
Very satisfied with the care for my dad and my mum is very satisfied.
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Review from Steven M (Son of Resident) published on 20 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely happy with my mum's care at Mavisbank Care Home. All staff are great. The home manager always takes time to speak with me when I visit. Food is good. I have no concerns.
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Review from S N (Nephew of Resident) published on 20 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is always very clean and today. My aunt is comfortable and content and staff are very attentive and caring.
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Review from Andrew D (Husband of Resident) published on 6 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home manager was so helpful in supporting me to ensure a safe transition for my wife from home into Mavisbank Care Home. The staff are very welcoming and caring. I feel ecstatic that my wife of sixty years is being looked after.
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Review from V B (Niece of Resident) published on 1 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent friendly staff, nothing is too much trouble. They are always happy to help and keep me updated as to how my aunt is doing. My aunt seems settled and happy in her new home. My aunt enjoys getting her hair done and enjoys the activities provided. I always leave happy knowing she is well looked
after and safe.
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Review from S C (Daughter of Resident) published on 19 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Mum has settled in well. She is well cared for and supported. The care home is quick at calling the GP if required.
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Review from James K (Son of Resident) published on 27 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was admitted to Mavisbank in May 2022, along with her sister.
Since they moved to Mavisbank, we, as a family, have been very happy with the standard of care they have received. Staff are always friendly and welcoming to visitors and have the resident's best interests at heart. The staff
are led by an excellent home manager.
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Review from A G (Daughter of Resident) published on 7 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have noticed a real difference in my mum since she moved into Mavisbank. She looks and sounds happier. She is definitely benefitting from the company around meal times and is eating better. I can see she feels more secure and both supported in the home. She has really enjoyed interacting with staff
pets. It was so lovely to see the photos of her with "Harvey" (therapy pet). Thank you for taking such good care of Mum. She talks about her room as her "home".
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Review from John D (Son of Resident) published on 6 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager is a first-class professional at her job. She runs a well-organised care home with the highest of care delivery and standards. All the staff are caring and very respectful in all aspects of this service. As a nurse of 35 years and in the caring profession myself I was very impressed by the
manager the first time me and my brother met her, we were very impressed by her approach and were more than happy to put our Mum into her care. Thank you.
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Review from I L (Husband of Resident) published on 24 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first day of entering the home the staff have been 100%, from management to cleaners. Makes my family and I at ease to see my wife happy, comfortable and content, as at first she was very agitated. I can not praise them enough.
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Current Review Score: 9.8 (9.830)

Overview of Review Score

The Review Score of 9.8 (9.830) out of 10 for Mavisbank Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.830 for Mavisbank Care Home is calculated as follows: ( (333 Excellents x 5) + (54 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 393 Ratings = 4.83
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Mavisbank Care Home is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 33 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 9 Dec 2024
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Very good (5)
How good is our staff team?
Very good (5)
How good is our setting?
Good (4)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (1)

Kate

Kate Cairns

Job Title: Care Home Manager

What does ‘kindness’ mean to you?


“For me, kind care is being genuinely compassionate to every person, really caring about making their life as happy and fulfilled as possible.”


As a dedicated healthcare professional, Kate has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Having worked at HC-One for many years, Kate closely shares the company’s vision is aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Kate remarked:


“I am a people person, there’s nothing better for me than building good relationships with my Colleagues, our Residents, their loved ones and external professionals.”


In her spare time, Kate enjoys like to wind down with a good book and spending quality time with her friends and family, especially going on holiday.


If you would like to find out more about Mavisbank, Kate would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mavisbank Care Home to verify any information. View our terms and conditions. Mavisbank Care Home has an Enhanced Service - more info.