Mavisbank Care Home

Lennox Crescent, Bishopbriggs, Glasgow G64 1XF
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9.8 86 Reviews
  • Mavisbank Care Home, Glasgow
Mavisbank Care Home, situated in the popular town of Bishopbriggs, supports older people to lead their best lives with personalised nursing and nursing dementia care.

This lovely home offers many fantastic facilities for residents to enjoy, including on-site café, hair salon and spacious patio area, which is perfect for relaxing in the warm, sunny weather.

The catering team at Mavisbank understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. They offer a wide range of popular dining areas that provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The team at Mavisbank likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Mavisbank, residents are encouraged to take an active role in the Bishopbriggs community.

From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team is there to assist you or your loved one in settling into the home. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at Mavisbank.
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Care Provided by Mavisbank Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1467
  • Self-Funded Nursing Dementia Care: from £1467
  • RESPITE Self-Funded Nursing Care: from £1616
  • RESPITE Self-Funded Nursing Dementia Care: from £1616
The price(s) shown are provided by the care home. Contact Mavisbank Care Home for full pricing details and T&Cs.

Contact Mavisbank Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Contact Mavisbank Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Catherine Cairns (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (60)

Mavisbank Care Home Reviews (86)

9.8

Mavisbank Care Home has a Review Score of 9.8 (9.806) out of 10, based on 30 reviews in the last 2 years.
Over all time Mavisbank Care Home has 86 reviews.

Overall Experience
  • 70
  • 15
  • 1
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Date Published
  • 86
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Reviewer Connection to Mavisbank Care Home
  • 31
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  • 6
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  • 3
  • 3
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  • 2
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  • 1
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Total of 86, showing 21-40
Review from A B (Daughter-in-law of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has been settled and was made very welcomed. And cant fault the care staff, are so lovely and manager door is always open for support and would recommend encourage to visit and to make their home.
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Review from A B (Son of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service and care continue for my mum. From all the staff. The staff are responsive to all my mums needs and keep me up to date at all times.
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Review from A H (Daughter of Resident) published on 27 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have an ongoing issue with laundry. Wrong clothes put in room - clothes not put away properly.
The condition of the window frames in the lounge and bedrooms is shocking. Window frames need to be replaced urgently.
Also, residents' en-suite bathrooms are freezing - heating needs addressing.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Mavisbank Care HomeThank you for taking the time to give feedback and meet with our deputy home manager about your experience at home. Firstly, let me offer our apologies for any anxiety and distress your concerns may have caused. We operate an open-door policy within the home and will continue to liaise with you directly regarding any ongoing issues or concerns. Whilst we appreciate this is frustrating, we want to offer reassurance that we have put in place additional measures to action your concerns. Please do not hesitate to contact us directly should you have any further concerns. I also want to thank you for your kind review of the care and support that is received in the home, this will be passed onto the team.
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Review from M S (Daughter of Resident) published on 10 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Pleased with the care my mum receives. Management and staff are approachable. Any issues I have raised have been dealt with. Nice atmosphere for residents.
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Review from D R (Daughter of Resident) published on 1 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff have been very caring with my 98 year old very frail mum.
I no longer feel I have to worry about her constantly as she is being well looked after.
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Review from Donald M (Son of Resident) published on 29 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in the home for 18 months. This is her second care home, as her previous one had offered a poor standard. Mavisbank is totally different. The staff are very attentive and caring. They are a shining beacon in the care home community.
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Review from Helen D (Friend of Resident) published on 14 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely location. The staff greet you at the door. No complaints at all about the interior of the home - spotless. Patients are well looked after, always lovely dressed and happy. We love our visits with our friend. The staff are so good and make us very welcome.
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Review from A K (Son of Resident) published on 3 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mavisbank continues to deliver high-quality levels of care for my mum. The home is spotlessly clean, all the staff are friendly and the carers and nurses take good care of all the residents. Management are highly visible and always happy to have a chat/give advice or update what's going on in the home.
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Review from A M (Sister of Resident) published on 3 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My two sisters came to Mavisbank in 2022. Unfortunately one of them passed away in December last year. The care and attention she received from all members of staff were excellent and we also received great help throughout the period. Mavisbank is an excellent care home and my nephew has also advised
a few people of the home and whose relatives are now residents here. I also would have no hesitation in recommending it.
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Review from Peter Y (Brother of Resident) published on 30 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My observations on visiting my sister.


1. On entering staff very pleasant and welcoming, including manager and reception.
2, My sister always out of bed and usually in day area, that is important to me.
3. Day area, staff always engaging with occupants.
4. Rooms always clean and tidy.


Very

happy with Mavisbank Care Home.


Thanks,
Peter Young

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Review from J M (Daughter of Resident) published on 4 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank the staff at Mavisbank enough for the care and the love they all give my mum and also the regular support they give to my dad and myself. Today my mum and dad celebrated their 65th wedding anniversary, and the staff were absolutely amazing, making sure it was so special for them - what
a team, they truly are the best.
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Review from G T (Wife of Resident) published on 20 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband hasn't been in Mavisbank for very long, but in my opinion, you will never get as good as your own home, but Maviscourt certainly comes a close second.
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Review from T M (Friend of Resident) published on 20 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warm welcome in Mavisbank. Staff are all very nice and very obliging if anything need to know. Can see how they are with all the residents, so makes me feel good when leaving to know they are being very well looked after. Would and have recommended Mavisbank.
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Review from Catherine E (Friend of Resident) published on 20 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at the home are very welcoming and very friendly. They are very attentive to the residents. It's a relaxing atmosphere, which reflects that the residents are happy. There's always a friendly face.
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Review from S B (Grandson of Resident) published on 18 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I’ve been really impressed with everything about Mavisbank, from the facilities to all the staff, who have gone above and beyond, and our family will be forever grateful for everything that was done for my gran.
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Review from A M (Daughter of Resident) published on 23 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On arriving at Mavisbank, you get a positive feeling of it being a friendly and home atmosphere,
Mum settled in quickly despite us having concerns that she wouldn't. This was in no small part due to the staff making her feel welcome and part of the Mavisbank 'family'. When a parent needs more care
than you can give, it's difficult to decide where is the best place for them. I'm really happy with the decision to choose Mavisbank!
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Review from Laura S (Daughter of Resident) published on 4 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home continues to excel and the level of care my mum is receiving at Mavisbank Care Home is exceptional. The managers, carers, nurses, and nightshift workers go above and beyond every day for the residents. My mum recently went for Christmas lunch at the local high school where she used to work.
My mum was over the moon and I'm so grateful the home organised this for her. Also, the month of December has been fantastic with all the decorations and activity plans, it's been magical and every day my mum is content and happy! Thank you Mavisbank!
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Review from J K (Son of Resident) published on 18 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have two relatives in Mavisbank Care Home and they are always very well looked after by all the staff. The staff are very friendly and they are led by an excellent care home manager. The manager is always keen to engage with the relatives of the residents to hear their views. The atmosphere in the
home is very positive and warm and all the residents are made to feel very comfortable. I have no problem recommending the home to others.
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Review from Shona S (Daughter of Resident) published on 23 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home in Bishopbriggs.
Very satisfied with the care for my dad and my mum is very satisfied.
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Review from Steven M (Son of Resident) published on 20 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely happy with my mum's care at Mavisbank Care Home. All staff are great. The home manager always takes time to speak with me when I visit. Food is good. I have no concerns.
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Current Review Score: 9.8 (9.806)

Overview of Review Score

The Review Score of 9.8 (9.806) out of 10 for Mavisbank Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.806 for Mavisbank Care Home is calculated as follows: ( (297 Excellents x 5) + (48 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 355 Ratings = 4.806
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Mavisbank Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 9 Dec 2024
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Very good (5)
How good is our staff team?
Very good (5)
How good is our setting?
Good (4)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (1)

Kate

Kate Cairns

Job Title: Care Home Manager

What does ‘kindness’ mean to you?


“For me, kind care is being genuinely compassionate to every person, really caring about making their life as happy and fulfilled as possible.”


As a dedicated healthcare professional, Kate has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Having worked at HC-One for many years, Kate closely shares the company’s vision is aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Kate remarked:


“I am a people person, there’s nothing better for me than building good relationships with my Colleagues, our Residents, their loved ones and external professionals.”


In her spare time, Kate enjoys like to wind down with a good book and spending quality time with her friends and family, especially going on holiday.


If you would like to find out more about Mavisbank, Kate would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mavisbank Care Home to verify any information. View our terms and conditions. Mavisbank Care Home has an Enhanced Service - more info.