
The staff at Castle View Care Home are first-class. They care about their residentsLinda R(Wife of Resident/Service User)



The staff at Castle View Care Home are first-class. They care about their residentsLinda R(Wife of Resident/Service User)



Located in a peaceful residential area in Dumbarton, Castle View Care Home offers personalised nursing and nursing dementia care to older people.
The home is a lovely place for residents to enjoy beautiful views of the country side, feel comfortable in communal areas and enjoy a range of wellbeing activities, including the onsite cinema.
At Castle View, there are a range of lovely dining areas where residents can relax and enjoy...
Care Provided by Castle View Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Castle View Care Home for full pricing details and T&Cs.
Contact Castle View Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Cheryl Rocks (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
Castle View Care Home Reviews (89)
Castle View Care Home has a Review Score of 9.5 (9.487) out of 10, based on 13 reviews in the last 2 years.
Over all time Castle View Care Home has 89 reviews.
My brother was moved here after his previous care home decided they could not care for him. The staff here have been exceptional at all times. Really welcoming on his arrival day and made the move-in really easy which helped both my brother and us. My brother can at times be challenging to deal with but the staff work out his "triggers" and do everything to remove them so my brother doesn't get stressed. Really pleased with the care shown to date.
The food lacks variety, especially in the fresh vegetable category. A few greens instead of baked beans would be appreciated.
I can't really comment on the activities as my husband does not want to participate. But I do know that there are a lot of planned outings etc. for those who do wish to take part.
Thank you for taking the time to submit feedback for Castle View. It is delightful to hear these kind words about the staff and I will ensure to share this with the team. In relation to the meal service, I would like to again thank you for giving us this feedback. We value this, as it allows us to...
It is a relief that my mum feels so comfortable and at home during the very stressful time of adjusting to her move to a care facility. It was great to hear about and to see my mum's participation in activities, as well as the valuable social contact with staff and other residents, empathetically supervised to ensure safety, while communicating respect and supporting dignity. She is clearly enjoying the tasty and nutritious meals as well. It was a pleasure to see all of this.
I am especially impressed by the staff achieving such high standards of care while having to contend with all the extra challenges that Covid has brought us all.
You have my heartfelt thanks.
Throughout his stay, the staff have been absolutely amazing. And over the last few days and especially today, the compassion, professionalism and empathy were outstanding and we cannot thank them enough.
Excellent service from the staff at Castle View Care Home. I am continually kept up to date on all matters relating to my dad by the nursing staff and receive both a responsive and flexible service from the visits team - who go above and beyond to accommodate desired visit times.
My only request is that visits be made available on Mondays and Fridays. I do appreciate there are set routines within the home that are undertaken on these days, however, as a visitor, it would give me additional flexibility.
Thank you for your very positive feedback about Castle View. I can confirm that since taking up the post as the new Home Manager, I have reviewed visiting and we are now offering visits 7 days a week.
My brother has settled well here. Staff all lovely and very caring, not just a job it is their second family. The food looks all delicious with lovely home bakes, can't wait until we allowed to sample some.
Care home staff are very friendly and helpful both with patients and visitors.
Any time I visit, the staff are very friendly and efficient. My dad is happy with his care anytime I ask him.
My relative seems happy and content which makes us happy. He has moved rooms which has made a huge difference to his mental health.
My husband seems to be very settled in his surroundings and has been very calm which is a relief to me. If I raise concern i.e. I thought my husband's foot was swollen, the doctor was out the next morning and I got a phone call to tell me what was going on.
A very safe and caring environment, my mother is very happy here and the staff are excellent.
The overall standard of care was good. The staff appeared caring and attentive. Before lockdown I thought the activities were good (concerts and parties etc) - I don't know after lockdown arrived. The staff were good at keeping me informed about my mums health and well-being. Her bathroom could do with an upgrade, but apart from that standard of her room was good.
Recently had an issue involving a battery-operated air purifier, which was discussed with staff who said they would look into it. I spoke with the area manager also who said she would look into it and get back to my husband (he was the one who spoke to her). No feedback at all. He made his own enquiries and drew negatives from all concerned. Even a courtesy call from the area manager would have been appreciated - even if the results were unfavourable.
As a family, we can't fault the care that our mum has received, and the dedication and support from the staff are excellent. We appreciate how difficult and stressful the last year has been for everyone, but feel that there could have been a bit more communication to provide updates on our mum's condition. (A brief 2-minute conversation would have been sufficient).
Thank you for your very positive comments about the home and the staff. We will review our ongoing communications with families as we are very sorry that you were let down by this.
Re the ratings I have left three unrated because I have had no contact with home management, food or activities during March.
My husband has received excellent care and attention, and I am happy in the knowledge that he is being well looked after. I also know I can call and telephone at any time to speak to someone if I have any concerns, and I will be listened to. The staff are lovely and are very caring people who do a difficult job.
My aunt is very happy, well looked after and has nothing but praise for the staff. Staff are extremely helpful with all the new procedures that are in place, and I can't fault any for the care they have shown me and my aunt.
I am very happy at the way my dad has settled in and how he communicates with the staff and residents. During visits, my dad is always very happy and content. Staff are always very helpful, and nothing seems to be a bother to them.
Always treated with respect and informed of my relative's welfare.
The care home is all you could hope for, not pleasant places, but the staff make it as welcoming as possible, and my father is well looked after.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 16 January 2026- How well do we support people's wellbeing?Very Good
(5)
- How good is our leadership?Good
(4)
- How good is our staff team?Good
(4)
- How good is our setting?Very Good
(5)
- How well is care and support planned?Good
(4)
Bed Vacancies
Please contact us for latest vacancies.
News (16) & Events (0)
- 06 Jan 2026
On Friday 5 December 2025, Douglas McAllister MP for West Dunbartonshire paid a special visit to HC-One Scotland’s Castle View Care Home in Dumbarton, highlighting the home’s dedication to high-quality...
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 22 Apr 2025
HC-One’s Capwell Grange Care Home in Luton, Bedfordshire, has been celebrating National Tea Party Day, which is celebrated on Monday, April 21. The day highlights the social joys of sharing...
There are no upcoming events for Castle View Care Home.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: HC-One
- 28 Feb 2023Recipient: HC-One
- 28 Feb 2020Recipient: Castle View Care Home
Accreditations
There are no accreditations posted yet for Castle View Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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