
The staff at Castle View Care Home are first-class. They care about their residentsLinda R(Wife of Resident/Service User)



The staff at Castle View Care Home are first-class. They care about their residentsLinda R(Wife of Resident/Service User)



Located in a peaceful residential area in Dumbarton, Castle View Care Home offers personalised nursing and nursing dementia care to older people.
The home is a lovely place for residents to enjoy beautiful views of the country side, feel comfortable in communal areas and enjoy a range of wellbeing activities, including the onsite cinema.
At Castle View, there are a range of lovely dining areas where residents can relax and enjoy...
Care Provided by Castle View Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Castle View Care Home for full pricing details and T&Cs.
Contact Castle View Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Cheryl Rocks (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
Castle View Care Home Reviews (89)
Castle View Care Home has a Review Score of 9.5 (9.487) out of 10, based on 13 reviews in the last 2 years.
Over all time Castle View Care Home has 89 reviews.
It's like living in a hotel.
I like the scampi and the accordion music (I don't like Bingo). My room is always kept clean.
My mum was in for respite and the staff were brilliant, really caring. The food is excellent and she has put on weight.
My mum settled in at Castle View straight away and was made to feel so welcome. She blossomed for 10 months, the care was excellent. At the end, the staff were fantastic, so caring. I would recommend Castle View to anyone. Can't thank them enough.
Hopefully, he will get back soon.
I come into the home mainly for all night security this I am very happy with.
My old friend's wife is a resident at Castle View. I popped in to see her and she may not have remembered me, but I could see how well she was cared for. The staff were so kind and helpful. Even the manager took time out to speak to us and was very informative. I could see she knew the lady and cared.
Staff are considerate and caring and helpful at all times. Always patient and understanding with the residents.
Residents are well looked after, always clean, tidy, properly washed and dressed each day; personal care is excellent.
A nurse is always on duty. The nurse and staff are approachable and ready to answer any questions or address any concerns in a positive manner.
They are always checking on him to make sure he's okay. As he's always eating they'll pop in and give him a sweetie.
Can't praise the staff enough, they do a brilliant job.
I would recommend it to anyone who asked.
A big thank you for looking after me so well when I was in for respite. I did enjoy my week and all the carers were so nice thank you.
I visit weekly and drop off treats to the residents and staff. They are always appreciative and make me welcome.
Lovely home, friendly staff. Husband very pleased. Felt safe to leave my husband there. Room very nice. Would recommend to friends if they need to come.
I found that the care and attention given to my husband was very caring and dignified and also the personal approach was very good, leaving him with his dignity. He was well cared for and his personal needs well cared for.
My friend/old neighbour has been here nearly 2 years. She is well looked after, the staff take her shopping to buy clothes as she has no family.
The staff are very caring and always listened to any requests we had for my father - but at the same time treated my father with dignity and respect at all times. It was truely like a home from home for him.
An excellent care home with very caring and attentive staff. The place is always clean and fresh. The staff go out of their way to help with any requests.
My husband has settled very well in the unit. He is very well looked after by the staff. I find the staff very good and have no worries about him.
The home is dirty, residents sit or walk around in dirty or sometimes no clothes. Zero activities staff hard to find 98% of the time. No dieticians, why? Lead staff give up on residents as the end of life approaches. 1 member of staff in particular, at 74 should not be there, very depressing and speaks inappropriately. Upsetting family/friends on several occasions. There is no dignity for residents and the word care should be removed. Management is approachable and promise change, still waiting! Something on the floor we left deliberately to see how long it would take to remove, still there after 3 weeks! Unacceptable! Dust on the bed which we requested be cleaned, still there after 12 days. We should not have to clean on visits. Clothes often dirty and torn, mum sitting with breakfast over her at lunchtime. If it were not detrimental to mums health she would be moved to another facility. We are one very unhappy unsatisfied and angry family.
At HC – One we strive to provide a high standard of care for Residents and value any feedback to help us improve the service. Unfortunately on this occasion we have failed to achieve the standard expected and have put measures in place to ensure this does not occur again. Staff undergo a...
My husband has been in Castle View since June 2016. The cleanliness standards are good. The staff are really good although on occasions under pressure. Any problems or concerns are quickly addressed. What we've seen of foods looks very appetising, but as my husband is P.E.G fed we are unable to comment. Activities could be better but this is due to one of the co-ordinators being off sick, this, I believe will be remedied soon. Overall we are pleased with Castle View and the kindness and compassion shown by all the staff.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 16 January 2026- How well do we support people's wellbeing?Very Good
(5)
- How good is our leadership?Good
(4)
- How good is our staff team?Good
(4)
- How good is our setting?Very Good
(5)
- How well is care and support planned?Good
(4)
Bed Vacancies
Please contact us for latest vacancies.
News (16) & Events (0)
- 06 Jan 2026
On Friday 5 December 2025, Douglas McAllister MP for West Dunbartonshire paid a special visit to HC-One Scotland’s Castle View Care Home in Dumbarton, highlighting the home’s dedication to high-quality...
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 22 Apr 2025
HC-One’s Capwell Grange Care Home in Luton, Bedfordshire, has been celebrating National Tea Party Day, which is celebrated on Monday, April 21. The day highlights the social joys of sharing...
There are no upcoming events for Castle View Care Home.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: HC-One
- 28 Feb 2023Recipient: HC-One
- 28 Feb 2020Recipient: Castle View Care Home
Accreditations
There are no accreditations posted yet for Castle View Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Castle View Care Home to verify any information. View our terms and conditions. Castle View Care Home has an Enhanced Service -more info.