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Castle View Care Home

200 Castlegreen Street, Glasgow Road, Dumbarton, Dunbartonshire G82 1JU
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The staff at Castle View Care Home are first-class. They care about their residentsLinda R(Wife of Resident/Service User)
Castle View Care Home, Dumbarton
Castle View Care Home, Dumbarton
Castle View Care Home, Dumbarton

Located in a peaceful residential area in Dumbarton, Castle View Care Home offers personalised nursing and nursing dementia care to older people.

The home is a lovely place for residents to enjoy beautiful views of the country side, feel comfortable in communal areas and enjoy a range of wellbeing activities, including the onsite cinema.

At Castle View, there are a range of lovely dining areas where residents can relax and enjoy...  

Care Provided by Castle View Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,251From £1,379
Nursing Dementia CareFrom £1,302From £1,434

Contact Castle View Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority

Support you may be entitled to

  • If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.

Good to Know

Group / Owner

Person in charge

  • Cheryl Rocks (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)

Castle View Care Home Reviews (89)

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9.5

Castle View Care Home has a Review Score of 9.5 (9.487) out of 10, based on 13 reviews in the last 2 years. Over all time Castle View Care Home has 89 reviews.

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Showing 89 reviews matching selected criteria
Review from Barbara F (Resident / Service User) published on 20 June 2018 Submitted via Postal Card
Overall Experience
Very pleased with all care since moving in a couple of weeks ago. My family are also delighted with the care I receive.

It's like living in a hotel.

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Review from Keith W (Resident / Service User) published on 16 March 2018 Submitted via Postal Card
Overall Experience

I like the scampi and the accordion music (I don't like Bingo). My room is always kept clean.

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Review from Cathy S (Daughter of Resident) published on 24 January 2018 Submitted via Postal Card
Overall Experience

My mum was in for respite and the staff were brilliant, really caring. The food is excellent and she has put on weight.

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Review from Lesley M (Daughter of Resident) published on 3 November 2017 Submitted via Postal Card
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My mum settled in at Castle View straight away and was made to feel so welcome. She blossomed for 10 months, the care was excellent. At the end, the staff were fantastic, so caring. I would recommend Castle View to anyone. Can't thank them enough.

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Review from Betty S (Relative of Resident) published on 18 October 2017 Submitted via Postal Card
Overall Experience
Just a wee thank you to you all who took good care of my husband when he was with you.

Hopefully, he will get back soon.

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Review from Margaret A (Resident / Service User) published on 17 August 2017 Submitted via Postal Card
Overall Experience
As I have only been here three and a half weeks I am still trying to come to terms with the system. I am finding this quite difficult but feel that I will come to terms with it given more time.

I come into the home mainly for all night security this I am very happy with.

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Review from James M (Friend of Resident) published on 28 July 2017 Submitted via Postal Card
Overall Experience

My old friend's wife is a resident at Castle View. I popped in to see her and she may not have remembered me, but I could see how well she was cared for. The staff were so kind and helpful. Even the manager took time out to speak to us and was very informative. I could see she knew the lady and cared.

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Review from C B (Resident / Service User) published on 19 July 2017 Submitted via Postal Card
Overall Experience

Staff are considerate and caring and helpful at all times. Always patient and understanding with the residents.

Residents are well looked after, always clean, tidy, properly washed and dressed each day; personal care is excellent.

A nurse is always on duty. The nurse and staff are approachable and ready to answer any questions or address any concerns in a positive manner.

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Review from Michelle T (Daughter of Resident) published on 29 June 2017 Submitted via Postal Card
Overall Experience
Great place, staff are lovely, friendly and very attentive to my dad.
They are always checking on him to make sure he's okay. As he's always eating they'll pop in and give him a sweetie.

Can't praise the staff enough, they do a brilliant job.

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Review from Mary T (Wife of Resident) published on 29 June 2017 Submitted via Postal Card
Overall Experience
I find the staff very happy and kind to my husband and good with us. He is well cared for and the home is clean and nice to come into.

I would recommend it to anyone who asked.

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Review from J T (Resident / Service User) published on 14 June 2017 Submitted via Postal Card
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A big thank you for looking after me so well when I was in for respite. I did enjoy my week and all the carers were so nice thank you.

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Review from J R (Friend of Resident) published on 13 June 2017 Submitted via Postal Card
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I visit weekly and drop off treats to the residents and staff. They are always appreciative and make me welcome.

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Review from R M (Wife of Resident) published on 1 June 2017 Submitted via Postal Card
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Lovely home, friendly staff. Husband very pleased. Felt safe to leave my husband there. Room very nice. Would recommend to friends if they need to come.

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Review from R S (Wife of Resident) published on 25 May 2017 Submitted via Postal Card
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I found that the care and attention given to my husband was very caring and dignified and also the personal approach was very good, leaving him with his dignity. He was well cared for and his personal needs well cared for.

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Review from J J (Friend of Resident) published on 22 May 2017 Submitted via Postal Card
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My friend/old neighbour has been here nearly 2 years. She is well looked after, the staff take her shopping to buy clothes as she has no family.

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Review from Catherine H (Daughter of Resident) published on 6 April 2017 Submitted via Website
Overall Experience
My father was in this home for almost a year. He was not the easiest of residents to deal with due to the nature of his illness - vascular dementia. The staff embraced my father and took the time to get to know him and care for him during his stay. Sometimes he had more smiles and chat for the carers than he had for us his family.

The staff are very caring and always listened to any requests we had for my father - but at the same time treated my father with dignity and respect at all times. It was truely like a home from home for him.

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Review from Calum W (Husband of Resident) published on 23 March 2017 Submitted via Postal Card
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An excellent care home with very caring and attentive staff. The place is always clean and fresh. The staff go out of their way to help with any requests.

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Review from Mae T (Wife of Resident) published on 22 March 2017 Submitted via Postal Card
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My husband has settled very well in the unit. He is very well looked after by the staff. I find the staff very good and have no worries about him.

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Review from Josephine P (Daughter of Resident) published on 16 March 2017 Submitted via Website
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The home is dirty, residents sit or walk around in dirty or sometimes no clothes. Zero activities staff hard to find 98% of the time. No dieticians, why? Lead staff give up on residents as the end of life approaches. 1 member of staff in particular, at 74 should not be there, very depressing and speaks inappropriately. Upsetting family/friends on several occasions. There is no dignity for residents and the word care should be removed. Management is approachable and promise change, still waiting! Something on the floor we left deliberately to see how long it would take to remove, still there after 3 weeks! Unacceptable! Dust on the bed which we requested be cleaned, still there after 12 days. We should not have to clean on visits. Clothes often dirty and torn, mum sitting with breakfast over her at lunchtime. If it were not detrimental to mums health she would be moved to another facility. We are one very unhappy unsatisfied and angry family.

Reply from HC-One, Careline Team at Castle View Care Home

At HC – One we strive to provide a high standard of care for Residents and value any feedback to help us improve the service. Unfortunately on this occasion we have failed to achieve the standard expected and have put measures in place to ensure this does not occur again. Staff undergo a...  

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Review from R M (Wife of Resident) published on 8 March 2017 Submitted via Postal Card
Overall Experience

My husband has been in Castle View since June 2016. The cleanliness standards are good. The staff are really good although on occasions under pressure. Any problems or concerns are quickly addressed. What we've seen of foods looks very appetising, but as my husband is P.E.G fed we are unable to comment. Activities could be better but this is due to one of the co-ordinators being off sick, this, I believe will be remedied soon. Overall we are pleased with Castle View and the kindness and compassion shown by all the staff.

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Regulatory Rating

Care Inspectorate (CI) Rating

Date: 16 January 2026
  • How well do we support people's wellbeing?
    Very Good

    (5)

  • How good is our leadership?
    Good

    (4)

  • How good is our staff team?
    Good

    (4)

  • How good is our setting?
    Very Good

    (5)

  • How well is care and support planned?
    Good

    (4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (16) & Events (0)

News
  • 06 Jan 2026

    On Friday 5 December 2025, Douglas McAllister MP for West Dunbartonshire paid a special visit to HC-One Scotland’s Castle View Care Home in Dumbarton, highlighting the home’s dedication to high-quality...

  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

  • 22 Apr 2025

    HC-One’s Capwell Grange Care Home in Luton, Bedfordshire, has been celebrating National Tea Party Day, which is celebrated on Monday, April 21. The day highlights the social joys of sharing...

Upcoming Events

There are no upcoming events for Castle View Care Home.

Awards / Recognitions (9)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: Castle View Care Home

Accreditations

There are no accreditations posted yet for Castle View Care Home.

Meet the Team (0)

There are no Team Members posted yet.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Castle View Care Home to verify any information. View our terms and conditions. Castle View Care Home has an Enhanced Service -more info.