Everyone you come into contact with is so kind and caringT B(Daughter of Resident/Service User)
Everyone you come into contact with is so kind and caringT B(Daughter of Resident/Service User)
Highgate Care Home, situated in the peaceful residential area of Uddington, supports older people to lead their best lives with personalised nursing and nursing dementia care.
Highgate recently underwent an extensive refurbishment programme which transformed communal areas including dining rooms, lounges/day rooms, reception area, bathrooms and corridors. Highgate has a host of places in which to relax, dine, exercise, socialise and be creative and the pretty landscaped sensory garden and...
Highgate Care Home, situated in the peaceful residential area of Uddington, supports older people to lead their best lives with personalised nursing and nursing dementia care.
Highgate recently underwent an extensive refurbishment programme which transformed communal areas including dining rooms, lounges/day rooms, reception area, bathrooms and corridors. Highgate has a host of places in which to relax, dine, exercise, socialise and be creative and the pretty landscaped sensory garden and patio is the perfect spot to spend time with friends and family.
From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team is there to assist you or your loved one in settling into the home. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at Highgate.
The catering team at Highgate understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. They offer a wide range of popular dining areas that provide a welcoming space to enjoy meals with fellow residents, or family and friends.
The dedicated and professional care team at Highgate likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, residents at Highgate are encouraged to take an active role in the Uddington community.
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Highgate Care Home has a Review Score of 10 (9.956) out of 10, based on 57 reviews in the last 2 years.
Over all time Highgate Care Home has 131 reviews.
Overall I am pleased with my gran's care. The staff especially the care assistants are all very good. Also nursing staff. The home could do with a freshen up but my main concern is that my gran is cared for and I have no concerns at this present time.
Overall I am pleased with my gran's care. The staff especially the care assistants are all very good. Also nursing staff. The home could do with a freshen up but my main concern is that my gran is cared for and I have no concerns at this present time.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
My mother in law has been a resident for approximately 6 weeks. She is thriving within the home. The staff are caring and attentive. nothing is too much trouble for them. The atmosphere is great.
My mother in law has been a resident for approximately 6 weeks. She is thriving within the home. The staff are caring and attentive. nothing is too much trouble for them. The atmosphere is great.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
The staff could not be more caring or helpful. They treat my gran like a real person and not a job, they are fantastic. The facility itself is second to none, they get to watch movies and there is even a bar. My gran herself does not drink but I just think having this social area and being able to...
The staff could not be more caring or helpful. They treat my gran like a real person and not a job, they are fantastic. The facility itself is second to none, they get to watch movies and there is even a bar. My gran herself does not drink but I just think having this social area and being able to relax is great. My gran feels like she is on holiday.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
More than with present set-up, mother would like to spend some time (weather permitting) in garden as she loves outside (fresh air). Sleeping and eating well. Family satisfied that she is well cared for.
More than with present set-up, mother would like to spend some time (weather permitting) in garden as she loves outside (fresh air). Sleeping and eating well. Family satisfied that she is well cared for.
Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service. The Bupa Customer Care Team.
Staff always friendly and accommodating often rushed off their feet but always time for residents and visitors with a smile on their faces. Facilities could do with a freshen up and updating in places, however always kept to a high standard of cleanliness. The professionalism and upbeat nature of...
Staff always friendly and accommodating often rushed off their feet but always time for residents and visitors with a smile on their faces. Facilities could do with a freshen up and updating in places, however always kept to a high standard of cleanliness. The professionalism and upbeat nature of the staff more than make up for any criticism of the facilities.
Thank you for your review, we appreciate your feedback. Your comments are extremely important to us and our residents' health and wellbeing is our absolute top priority. We will discuss your feedback with the homes manager to help them continually improve their service. The Bupa Customer Care Team.
Mum moved to Highgate on 30th March 2016. Everyone - Manager, Administrator, the unit managers and all the carers made this move for Mum and the Family possible. When I called the morning after mum moved the the admin lady was able to tell me all about mum before I was even transferred to the...
Mum moved to Highgate on 30th March 2016. Everyone - Manager, Administrator, the unit managers and all the carers made this move for Mum and the Family possible. When I called the morning after mum moved the the admin lady was able to tell me all about mum before I was even transferred to the unit. Mum is being looked after so well. Before she moved it was impossible to get her showered or clean clothes. Now her personal care is being attended to. She has been seen by the doctor and is being stimulated.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
It was a difficult decision to put my mum in a care home, and with Highgate we feel that we have struck gold. The staff deal with her with warmth, care, compassion and humour. As a family, we can be confident that my mum's care needs both personal and social are being well catered for. There is a...
It was a difficult decision to put my mum in a care home, and with Highgate we feel that we have struck gold. The staff deal with her with warmth, care, compassion and humour. As a family, we can be confident that my mum's care needs both personal and social are being well catered for. There is a full schedule of activities that she regularly joins in with, and the atmosphere is open and friendly. If anyone I know had to make the same difficult decision, I would not hesitate to recommend Highgate as a safe and caring place for an elderly relative to stay in.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
Staff and management are very helpful with information on my mother's care.
Staff and management are very helpful with information on my mother's care.
Well looked after. Plenty of inter-action and engagement. Staff very good in all areas of care.
Well looked after. Plenty of inter-action and engagement. Staff very good in all areas of care.
The home has excellent staff from top to bottom. Every time I visit the home you get a very warm welcome from the staff. The meals are nice and plenty of eating. The rooms are all clean and tidy. The staff treat all the residents like normal people they see the person not the illness. The residents...
The home has excellent staff from top to bottom. Every time I visit the home you get a very warm welcome from the staff. The meals are nice and plenty of eating. The rooms are all clean and tidy. The staff treat all the residents like normal people they see the person not the illness. The residents are all clean and tidy different clothes every day. Happy with everything at the home.
My mother has been enjoying respite care in Highgate Care home for the last 2-3 years. She suffers from advanced dementia and needs 100% care. I can honestly say the experience each time has been fantastic. Every member of staff go the extra mile to ensure mum and everyone else has a loving, caring...
My mother has been enjoying respite care in Highgate Care home for the last 2-3 years. She suffers from advanced dementia and needs 100% care. I can honestly say the experience each time has been fantastic. Every member of staff go the extra mile to ensure mum and everyone else has a loving, caring experience you can only hope for. I have recommended Highgate to family and friends and 2 other family members are and have been residents also. On behalf of my mum "Thank you for caring".
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