
My gran receives excellent care here. Always a nice atmosphere and the staff are very friendlyHannah O(Granddaughter of Resident/Service User)

My father has improved greatly since being at Hallhouse rather than in hospitalJ G(Daughter of Resident/Service User)

As Dad is so well looked after in Hallhouse we could not ask for anything better. First class care!Lorna M(Daughter of Resident/Service User)

My gran receives excellent care here. Always a nice atmosphere and the staff are very friendlyHannah O(Granddaughter of Resident/Service User)

My father has improved greatly since being at Hallhouse rather than in hospitalJ G(Daughter of Resident/Service User)

As Dad is so well looked after in Hallhouse we could not ask for anything better. First class care!Lorna M(Daughter of Resident/Service User)

Hallhouse Care Home offers residential, nursing and respite care in the quiet village of Fenwick with a focus on making every day memorable.
The home has a spectacular garden, home to an array of wildlife and plants as well as secure decking areas and a courtyard, a sensory garden, a summerhouse and gazebo. Additionally, green-fingered residents can enjoy the veggie plots and a greenhouse.
Each bedroom is furnished to a high standard...
Care Provided by Hallhouse Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 47 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Hallhouse Care Home for full pricing details and T&Cs.
Contact Hallhouse Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- Care Concern Group Ltd
- Private Owned
Person in charge
- Carol Barr (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (47)
Hallhouse Care Home Reviews (107)
Hallhouse Care Home has a Review Score of 9.5 (9.489) out of 10, based on 16 reviews in the last 2 years.
Over all time Hallhouse Care Home has 107 reviews.
I keep giving the same feedback every time I complete these surveys but nothing ever changes,
thank you for taking the time to write a review. It means a lot to us and they help us review the service we provide.
Kind regards,
Carol
The staff are very kind and make you feel comfortable. The nursing staff are excellent. I rate the care home the best in the area, that is why I picked it, and I have spread the word.
Kind regards.
My mother has been in for over three years. New management again. Massive difference now in the nursing home and not for the good.
Kind regards.
As my wife was a new resident and I did not know what to expect. The initial reaction was good, but it became obvious that the staff/resident ratio did not seem adequate for the different needs of individual residents. This was noticeable in the safety/security area. In fairness to Hallhouse, recent measures have been taken to address this issue with the installation of electronic security systems within. This only leaves the staff/resident ratio issue to be addressed, although COVID has probably played a part in this. The motivation and willingness of staff was of high quality.
Spotlessly clean.
Plenty of resident entertainment.
Kind Regards.
My mum, who has dementia, has only been in the care system for six weeks, but during that time, I have been very impressed with the level of care shown to her. Every member of staff has been extremely friendly and professional, and they are very good at keeping me informed of any developments regarding my mum's well-being. Overall, I am very pleased with the high standard of cleanliness and organisation, and I feel Hallhouse Care Home is a good example of a well-run facility for our loved ones.
Thank you for your kind review, this is important to us and lets us know how well we are delivering care and what areas we need to focus on.
Please consider this home carefully. It does not live up to the reputation given. There is insufficient staff for residents' requirements, no entertainment, etc. Yes, covid is given as the reason for this but charges are the same despite food quality, etc being poorer than advertised.
Thank you for your review, it's unfortunate that your experience of the service is not to the standard expected, we take your concerns seriously and we will respond to them, happy to meet with you to discuss.
My wife went into your home with vascular dementia and the staff in my view are a lot of "top notchers". They just have connected with my wife, so I will say keep up the great work you are doing. Thank yous.
Thank you for your kind review, it means a lot to us and helps us improve our service
My mum was admitted in November and received excellent care from all staff during her stay. Because of Covid it was not always easy to visit, but the staff did everything they could to facilitate visits. particularly in the last few days when the home was in lockdown.
Thank you very much for your kind review, this allows us to continue to improve the service we provide
I find the staff very friendly and caring. The kitchen food provided is excellent. Sometimes there can be small issues but they are dealt with very well. This is a nice home that I would recommend.
Thank you for your kind review, it means a lot to us and helps us improve
Staff are generally consistent and through conversation know the residents well. They provide reassurance to families and our professional and helpful. Office staff deal with any queries re visiting etc efficiently. Room seems bright, clean and well-appointed. Menu seems varied and my mother enjoys the food prepared.
My review of Hallhouse Care Home. I think they are excellent in all departments that I have encountered especially the staff.
All the staff at Hallhouse Care Home are extremely helpful and over the past 4 years, we have had no issues. We would recommend Hallhouse Care Home to anyone considering a care home in Ayrshire.
My mum moved into Hallhouse Care Home in July, she has always been very much against care homes, however realistically understood she needed additional help. Well she loved it from day 1. She was made very welcome. She loved the attention she received. They organised games days and pampering days. Sadly she took a fall and passed away as a daughter the staff were absolutely amazing. I would like to thank them all for the love and care they gave. Would recommend 100%.
It is very hard to make a comment at the minute as we are not getting into the home for visits but the last couple of times my sister or I have been in to see our father he has been a bit untidy with dirty clothes on. Also, on my last visit he came out to see me with food still in his mouth from his last meal as this was 15.30 how long had that been there. This is not acceptable.
Care home accommodation - clean, tidy, open spaces, good situation with garden access available.
Thank you for your review and your very kind words. We are so pleased that you are happy with the care and support that your loved one is receiving in the home.
Because I have not been inside the home then I can only put 'satisfactory' to some of the categories below.
Mum has been in Hallhouse for over six years, first in the lodge then over to the nursing side, as a family we have been completely satisfied with her care. At one point there was an issue with her clothing but was quickly resolved. The staff are all extremely approachable and easy to talk to. As my mum has deteriorated over the years her needs have obviously changed and the home is quick to recognise this. Thank you to all for caring for my mum.
I am very satisfied with the care home. The staff and the management are very caring and helpful, particularly in these difficult times.
My mother was in respite care in Hallhouse Care Home for only 26 days. She, unfortunately, passed away at the end of her stay, but the care she received leading up to her death was exemplary. The staff - all staff - couldn't do enough for her to make her comfortable. They seemed to really care and understand the essence of my mother. The nursing care was just first class. My mother never suffered and I feel that, as a former nurse myself, that it was the outstanding care she received which enabled her to have a painful, peaceful death.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 12 November 2025- How well do we support people's wellbeing?Very Good
(5)
- How good is our leadership?Very Good
(5)
- How good is our staff team?Very Good
(5)
- How good is our setting?Good
(4)
- How well is care and support planned?Very Good
(5)
Bed Vacancies
2 Bed Vacancies
Posted: 31 July 2026Residential, nursing and dementia care vacanies at Hallhouse Care Home
News (0) & Events (0)
There are no news items for Hallhouse Care Home.
There are no upcoming events for Hallhouse Care Home.
Awards / Recognitions (2)
- 30 Jun 2021Recipient: Hallhouse Care Home
- 28 Feb 2020Recipient: Hallhouse Care Home
Accreditations
There are no accreditations posted yet for Hallhouse Care Home.
Meet the Team (5)

Carol and her team strive to create a home from home for all those living at Hallhouse Care Home.

Kerrie has worked in care homes for over 21 years, starting as a carer, then a senior carer, a team leader, and has been a deputy manager at Hallhouse since 2024.
She is passionate about the care of the elderly and supporting the staff team to achieve quality care and positive outcomes for the people who choose to live here.

Worked for the fire brigade for over 30 years and has also worked in care homes in maintenance positions for over 20 years. He is passionate about creating a safe, pleasant environment
For the residents, Brian loves a chat with the residents as he goes about his work.
He enjoys supporting the activity team, driving the minibus to outside activities

Andrea has worked at Hallhouse for over 23 years
She strives to ensure that the residents have a homely, clean environment.
Is dedicated and passionate about what she does for the home.
Enjoys chatting to the residents and building relationships with their families.

Scot comes with over 30 years of experience in Care Homes. He takes his role seriously and listens to what the residents say they would like.
He spends time with those residents who may have different likes or dislikes to get their menu just right for them.
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