My gran receives excellent care here. Always a nice atmosphere and the staff are very friendlyHannah O(Granddaughter of Resident/Service User)
My father has improved greatly since being at Hallhouse rather than in hospitalJ G(Daughter of Resident/Service User)
As Dad is so well looked after in Hallhouse we could not ask for anything better. First class care!Lorna M(Daughter of Resident/Service User)
My gran receives excellent care here. Always a nice atmosphere and the staff are very friendlyHannah O(Granddaughter of Resident/Service User)
My father has improved greatly since being at Hallhouse rather than in hospitalJ G(Daughter of Resident/Service User)
As Dad is so well looked after in Hallhouse we could not ask for anything better. First class care!Lorna M(Daughter of Resident/Service User)
Hallhouse Care Home offers residential, nursing and respite care in the quiet village of Fenwick with a focus on making every day memorable.
The home has a spectacular garden, home to an array of wildlife and plants as well as secure decking areas and a courtyard, a sensory garden, a summerhouse and gazebo. Additionally, green-fingered residents can enjoy the veggie plots and a greenhouse.
Each bedroom is furnished to a high standard...
Hallhouse Care Home offers residential, nursing and respite care in the quiet village of Fenwick with a focus on making every day memorable.
The home has a spectacular garden, home to an array of wildlife and plants as well as secure decking areas and a courtyard, a sensory garden, a summerhouse and gazebo. Additionally, green-fingered residents can enjoy the veggie plots and a greenhouse.
Each bedroom is furnished to a high standard offering a space to call home. The home aims to find the right balance of support to enable residents to live their life to the fullest and in the way they want.
The price(s) shown are provided by the care home. Contact Hallhouse Care Home for full pricing details and T&Cs.
Contact Hallhouse Care Home to confirm what's included and get a personalised quote:
Hallhouse Care Home has a Review Score of 9.5 (9.477) out of 10, based on 17 reviews in the last 2 years.
Over all time Hallhouse Care Home has 109 reviews.
I would rate my care as first class. Food is excellent and the standard of cleaning in my room is first class. I am very happy at Hallhouse.
I would rate my care as first class. Food is excellent and the standard of cleaning in my room is first class. I am very happy at Hallhouse.
I am pleased by the excellent, professional yet personable service received at Hallhouse Care Home. The staff are friendly, welcoming and approachable. I would highly recommend this care home to others.
I am pleased by the excellent, professional yet personable service received at Hallhouse Care Home. The staff are friendly, welcoming and approachable. I would highly recommend this care home to others.
Thank you for taking the time to review our home, the team at Hallhouse will be delighted by your positive comments.
My Aunt has been a resident of Hallhouse Care Home for just over 7 years, where she has received very good care. In mid-April, she celebrated her 100th birthday (nobody could have anticipated this when she first became a resident with her health as it then was). With family and friends and a Deputy...
My Aunt has been a resident of Hallhouse Care Home for just over 7 years, where she has received very good care. In mid-April, she celebrated her 100th birthday (nobody could have anticipated this when she first became a resident with her health as it then was). With family and friends and a Deputy Lord Lieutenant and a Provost, a marvellous party was held at Hallhouse. The staff of Hallhouse helped immensely with the preparations and assistance in the day. It was appropriate testimony to them. As my Aunt's next of kin, I am extremely grateful for the care and love which my Aunt receives, as my visits can only be every 6 or 8 weeks as I live in Surrey.
Many thanks for your positive comments about our home, it is wonderful to hear how pleased you are with the care your Aunt has received here at Hallhouse over the last 7 years. We are delighted that you all enjoyed the party. Thanks again for your review, best wishes.
Was welcomed warmly on arrival. Enjoyed a lovely cup of tea and biscuits when visiting my friend. Very friendly and helpful staff.
Was welcomed warmly on arrival. Enjoyed a lovely cup of tea and biscuits when visiting my friend. Very friendly and helpful staff.
Thank you for your positive comments about our home, it's great to hear that you find our team here at Hallhouse to be 'very friendly and helpful'. They will be delighted to hear your feedback.
Staff are dedicated and professional and it is lovely to see the rapport they have with each other and the residents alike.
Staff are dedicated and professional and it is lovely to see the rapport they have with each other and the residents alike.
Many thanks for your positive comments about our home, our team are an asset to Hallhouse. They will be delighted to hear your feedback.
The atmosphere in the home is a nice calm place, it is spotless. The manager runs a fab home...
The atmosphere in the home is a nice calm place, it is spotless. The manager runs a fab home and is supported by a great team of staff. It is lovely and everyone is made to feel at home. A big well done to the manager and all the staff who run a great home.
Thank you for your lovely comments about our home. At Hallhouse, we pride ourselves on the high level of care that we provide, so it is wonderful to hear how pleased you are with our care, entertainment and atmosphere. The home manager and team will be delighted to hear your feedback. Thanks again, best wishes.
As below will show, I love my room and the staff who treat me with dignity. The rest, understaffed, underpaid.
As below will show, I love my room and the staff who treat me with dignity. The rest, understaffed, underpaid.
Thank you for taking the time to review our home, we are pleased to hear that you find our rooms and team members to be ‘excellent’ and that you would recommend Hallhouse to others. We pride ourselves on the high standard of care that we offer, which includes making dining special and creating...
Thank you for taking the time to review our home, we are pleased to hear that you find our rooms and team members to be ‘excellent’ and that you would recommend Hallhouse to others. We pride ourselves on the high standard of care that we offer, which includes making dining special and creating Magic Moments with our activities programme. I have since been in touch with you to discuss and resolve any areas you feel we could improve upon. Once again, thank you for your review, we appreciate all feedback as this helps us improve the service we provide.
Have been at several events at Hallhouse and all are well organised and enjoyed by residents.
Have been at several events at Hallhouse and all are well organised and enjoyed by residents.
The staff and carers are friendly and attentive. My mother enjoys her time in here.
The staff and carers are friendly and attentive. My mother enjoys her time in here.
Excellent staff and care for all residents.
Excellent staff and care for all residents.
My gran receives excellent care here. Always a nice atmosphere and the staff are very friendly.
Lots of activities to keep the residents busy.
My gran receives excellent care here. Always a nice atmosphere and the staff are very friendly.
Lots of activities to keep the residents busy.
My father has improved greatly since being at Hallhouse rather than in hospital. The activities each day are a wonderful interaction - the Halloween party was exceptional with the work preparing for the residents.
My father has improved greatly since being at Hallhouse rather than in hospital. The activities each day are a wonderful interaction - the Halloween party was exceptional with the work preparing for the residents.
I have always found staff very helpful and cheery. Nice bright rooms. A lot of outings organised which is good.
I have always found staff very helpful and cheery. Nice bright rooms. A lot of outings organised which is good.
Thank you very much for your lovely comments about Hallhouse, the team members will be delighted to hear your positive feedback. It’s good to hear that the rooms are nice and bright, and you are happy with the many outings organised. Getting outdoors and into the fresh air is important to us, so...
Thank you very much for your lovely comments about Hallhouse, the team members will be delighted to hear your positive feedback. It’s good to hear that the rooms are nice and bright, and you are happy with the many outings organised. Getting outdoors and into the fresh air is important to us, so much so that we have a Fresh Air Strategy to encourage regular use of our gardens and outdoor spaces. This includes enjoying a range of trips and excursions.
Relating to Saturday 8th September: Afternoon Prom (to coincide with Last Night at the Proms). This also was my parents' 65th wedding anniversary. My father and mother (who isn't a resident) thoroughly enjoyed the music and Dad was joining in and singing along with it. They thoroughly appreciated...
Relating to Saturday 8th September: Afternoon Prom (to coincide with Last Night at the Proms). This also was my parents' 65th wedding anniversary. My father and mother (who isn't a resident) thoroughly enjoyed the music and Dad was joining in and singing along with it. They thoroughly appreciated the anniversary cake that was made for them to share with the residents.
9 months ago our family had to make the difficult decision of Dad having to go in to care.
After a very short time, that worry was taken from us. As Dad is so well looked after in Hallhouse we could not ask for anything better. First class care!
9 months ago our family had to make the difficult decision of Dad having to go in to care.
After a very short time, that worry was taken from us. As Dad is so well looked after in Hallhouse we could not ask for anything better. First class care!
We are unable to be sure of how often the activities person is there? (I.e...
Thank you sincerely for the care you take of our loved one and your welcome to ourselves. Thank you so much to the activity lady - she does an amazing job.
Thank you for taking the time to review Hallhouse, I hoped you enjoyed your visit. The team will be thrilled to hear that you are impressed with the care they provide. We can only apologise for the oversight with the razors, your comments have been passed on to the home manager who is now reminding...
Thank you for taking the time to review Hallhouse, I hoped you enjoyed your visit. The team will be thrilled to hear that you are impressed with the care they provide. We can only apologise for the oversight with the razors, your comments have been passed on to the home manager who is now reminding all team members to replenish toiletries when they are running low. The home has now rectified this and are grateful that it was brought to their attention. We look forward to your next visit.
My grandfather has been a resident at Hallhouse Care Home for the last 8 weeks. I and the rest of the family have visited regularly. Staff are always welcoming and show kindness and compassion towards all of the residents. There are regular activities for all of the residents. Most recently another...
My grandfather has been a resident at Hallhouse Care Home for the last 8 weeks. I and the rest of the family have visited regularly. Staff are always welcoming and show kindness and compassion towards all of the residents. There are regular activities for all of the residents. Most recently another resident’s family member played the accordion for an afternoon - it was lovely!
Both my parents were resident in Hallhouse, my mother for 6 months, my father for only a few days before moving back to the hospital. The family were very happy with the care my parents received. I felt that I was getting good feedback from the staff on how my parents, especially my mother, were...
Both my parents were resident in Hallhouse, my mother for 6 months, my father for only a few days before moving back to the hospital. The family were very happy with the care my parents received. I felt that I was getting good feedback from the staff on how my parents, especially my mother, were doing. My mother gradually failed over the months she was there but the staff were extremely kind and professional in their care of her. As a family, we felt we were made welcome when we visited (we live locally, so that was almost daily!) and encouraged to join in with the various activities. My mother passed away very suddenly and we cannot fault the care she received from the nurses, who kept us informed and who cared for her when we were unable to reach Hallhouse in time. The care of the staff for us as a family was also outstanding, and we regarded them as friends.
My dad and I were invited to join mum for a Burns supper. When we arrived we were seated at a table that was decorated with Tartan runners, napkins, a copy of the grace and a songbook. All the residents were given a little drink to toast the Haggis. Our meal was beautiful and we enjoyed being able...
My dad and I were invited to join mum for a Burns supper. When we arrived we were seated at a table that was decorated with Tartan runners, napkins, a copy of the grace and a songbook. All the residents were given a little drink to toast the Haggis. Our meal was beautiful and we enjoyed being able to have dinner with mum.
Nice atmosphere with friendly, caring staff and fun activities.
Nice atmosphere with friendly, caring staff and fun activities.
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Carol has been a qualified nurse since 1984 and has had an established career as a Care Home Manager for over 25 years. Carol is passionate about...
Carol has been a qualified nurse since 1984 and has had an established career as a Care Home Manager for over 25 years. Carol is passionate about the care of the elderly and those living with dementia and gains great satisfaction in creating a great team culture, enabling her team to develop to their best potential.
Carol and her team strive to create a home from home for all those living at Hallhouse Care Home.
Kerrie has worked in care homes for over 21 years, starting as a carer, then a senior carer, a team leader, and has been a deputy manager at...
Kerrie has worked in care homes for over 21 years, starting as a carer, then a senior carer, a team leader, and has been a deputy manager at Hallhouse since 2024.
She is passionate about the care of the elderly and supporting the staff team to achieve quality care and positive outcomes for the people who choose to live here.
Worked for the fire brigade for over 30 years and has also worked in care homes in maintenance positions for over 20 years. He is passionate about...
Worked for the fire brigade for over 30 years and has also worked in care homes in maintenance positions for over 20 years. He is passionate about creating a safe, pleasant environment
For the residents, Brian loves a chat with the residents as he goes about his work.
He enjoys supporting the activity team, driving the minibus to outside activities
Andrea has worked at Hallhouse for over 23 years
She strives to ensure that the residents have a homely, clean environment.
Is dedicated and...
Andrea has worked at Hallhouse for over 23 years
She strives to ensure that the residents have a homely, clean environment.
Is dedicated and passionate about what she does for the home.
Enjoys chatting to the residents and building relationships with their families.
Scot comes with over 30 years of experience in Care Homes. He takes his role seriously and listens to what the residents say they would like.
He...
Scot comes with over 30 years of experience in Care Homes. He takes his role seriously and listens to what the residents say they would like.
He spends time with those residents who may have different likes or dislikes to get their menu just right for them.
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