
My gran receives excellent care here. Always a nice atmosphere and the staff are very friendlyHannah O(Granddaughter of Resident/Service User)

My father has improved greatly since being at Hallhouse rather than in hospitalJ G(Daughter of Resident/Service User)

As Dad is so well looked after in Hallhouse we could not ask for anything better. First class care!Lorna M(Daughter of Resident/Service User)

My gran receives excellent care here. Always a nice atmosphere and the staff are very friendlyHannah O(Granddaughter of Resident/Service User)

My father has improved greatly since being at Hallhouse rather than in hospitalJ G(Daughter of Resident/Service User)

As Dad is so well looked after in Hallhouse we could not ask for anything better. First class care!Lorna M(Daughter of Resident/Service User)

Hallhouse Care Home offers residential, nursing and respite care in the quiet village of Fenwick with a focus on making every day memorable.
The home has a spectacular garden, home to an array of wildlife and plants as well as secure decking areas and a courtyard, a sensory garden, a summerhouse and gazebo. Additionally, green-fingered residents can enjoy the veggie plots and a greenhouse.
Each bedroom is furnished to a high standard...
Care Provided by Hallhouse Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 47 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Hallhouse Care Home for full pricing details and T&Cs.
Contact Hallhouse Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- Care Concern Group Ltd
- Private Owned
Person in charge
- Carol Barr (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (47)
Hallhouse Care Home Reviews (107)
Hallhouse Care Home has a Review Score of 9.5 (9.489) out of 10, based on 16 reviews in the last 2 years.
Over all time Hallhouse Care Home has 107 reviews.
Hallhouse has recently held a Christmas fair - an excellent example of good practice, bringing together residents, relatives, staff and the community of Fenwick. Well done to all the staff involved.
The Lodge is a lovely building with great communal rooms. The bedroom I have seen is ok, not too big and with tired decoration (which surprises me given the cost to residents). I've heard nothing negative about the quality of meals. Staff have been proactive, when necessary, and identify/address my relative's needs.
I feel that I can relax knowing that Mum is being well cared for. The care staff are kind, understanding and attentive to her needs. Thank you to everyone.
Mum has now been in Hallhouse for almost 4 years. It has become a second home and although there have been a lot of staff changes, there are still some there from when Mum first arrived. The family and I feel that Hallhouse is a safe place for Mum and the only thing she complains about is not getting a decent cup of tea.
initially, my mum spent most of her day in the lounge where there is always lots going on but recently has been spending more time in her room.
my mum complains about the food but I can't comment on this.
overall we are confident that our mum receives a good standard of care and is well looked after.
Staff are very attentive and do the best they can. I have found them pleasant and courteous. The rooms are large, pleasant, and with en-suite bathrooms, and can be personalised to suit the needs of the resident. The technical support man is also not averse to trying to solve difficult problems. The only shortfall is that the TV aerial system fitted is not powerful enough to deal with the relatively weak TV signal that reaches the site at normal roof height. There are trees which get in the way and those need to be overtopped by the aerial system to ensure that the signal which doesn't come from too far away is allowed to reach the TVs. Hi The tech guy is trying to resolve the signal problem in my mum's room. We will have to wait and see what success he has.
My father is well taken care of. The staff are generally helpful and pleasant to him. Sometimes he is not keen on the food, but it is generally okay.
When visiting the staff are always helpful and appear to be very caring.
We called the house to inquire about respite care for my 85yr old mother in law. The call was answered in a polite and professional manner and I was directed to the administrator, she was very helpful and we arranged a visit to look over the house and its facilities. The pre-placement visit went very well and all of our many queries were answered to our satisfaction (not easy as both my wife and I work for social services!). The staff were all very nice, polite, professional but also grounded and down to earth. We noticed the attention to detail they each included in their interactions with the residents there - who all seemed to really enjoy staying there.
In conclusion - my mother in law stated that should she require anywhere 'permanent' we should seek a place here in the first instance! She loved her time here and we would thoroughly recommend giving the team here a call if you or a family member require respite or nursing care.
A pleasure to deal with . . . thanks.
My mum has been in Hallhouse for almost 2 years. It is a wonderful place with caring staff, many smiles, wonderful food, activities etc. Today was my mum's 90th birthday and the activities coordinator arranged a fantastic party. Even though my mum is declining, she had a huge smile and as so grateful. Thanks to Hallhouse for the special occasions but most importantly for the everyday things. Mum is so wanted and cared for.
Hillhouse Care Home was an excellent choice for two weeks respite for Mum after coming out of the hospital. The staff and nursing staff were always on hand to attend to Mum and answer any questions we had. The food was excellent and cleanliness first class. The surroundings are lovely. We as a family could find no fault in any areas and will use Hallhouse Care home in the future if necessary. Every one of the staff is friendly, smiling and helpful.
My dad, who passed away in May, was in Crosshouse Hospital for a number of weeks after falling at home. He was then taken into Hallhouse for a short time and was looked after by wonderful nurses and carers at Hallhouse. It's hard to choose a Nursing Home for your loved ones but I had the opportunity to see how residents are looked after at Hallhouse and how they also looked after me too! Thank you to all the wonderful staff including the Manager who made me feel that my dad was safe and looked after.
The staff had a lot of time for my gran and granddad and made them feel very welcome, always had time to sit and have a wee chat with them.
The manager was wonderful with them, they were really worried about going in for respite but the manager put their mind at ease and made regular contact with family and themselves to see how they were settling in and if she could do anything to help the family.
They loved the activity's that the home provided. They enjoyed sitting in the conservatory reading their daily papers. They felt at home and when family visited, they looked really happy. Grandad was really happy with the food. He loved every meal he received. My gran isn't a big eater but she loved the fact you got wee snacks in between meals as she didn't eat much at meal times. Couldn't thank the staff enough, wonderful place to be.
The staff are very friendly and helpful.
Consistent and caring attentive staff. Mums needs well met. Looked after. Hair tidy. Clothes well picked. Encouraged. Can relax knowing she is receiving good care and looked after. As safe as she can be.
The atmosphere on Christmas Day at Hallhouse was one filled with laughter and joy- exactly as you would wish it to be! Staff and residents and their families mingled and the lounge was noisy, chaotic and fun. The arrival of Santa (heralded by the ringing of a very loud bell) added to the mix and each of the residents received a very large red "sack" full of parcels to open. Drinks and snacks were available for everyone to enjoy and I would like to thank all the staff involved for making the day such a lovely one. It is very much appreciated.
My mum feels safe and content due to the staff and the surrounding setting of the lounge.
The staff go the extra mile to ensure the residents have a lovely Christmas Day!
The manager of the home visited my home address before I went in to gather relevant information. On the morning I arrived a little early and the room was still being cleaned but I was looked after well and introduced to some members of staff and shown around the whole place and then taken to my room. It was spotless. They tested the alarm whilst I was there and I was very impressed that I was safe and the procedure was explained to me before it took place.
Great care by staff - looked after us well.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 12 November 2025- How well do we support people's wellbeing?Very Good
(5)
- How good is our leadership?Very Good
(5)
- How good is our staff team?Very Good
(5)
- How good is our setting?Good
(4)
- How well is care and support planned?Very Good
(5)
Bed Vacancies
2 Bed Vacancies
Posted: 31 July 2026Residential, nursing and dementia care vacanies at Hallhouse Care Home
News (0) & Events (0)
There are no news items for Hallhouse Care Home.
There are no upcoming events for Hallhouse Care Home.
Awards / Recognitions (2)
- 30 Jun 2021Recipient: Hallhouse Care Home
- 28 Feb 2020Recipient: Hallhouse Care Home
Accreditations
There are no accreditations posted yet for Hallhouse Care Home.
Meet the Team (5)

Carol and her team strive to create a home from home for all those living at Hallhouse Care Home.

Kerrie has worked in care homes for over 21 years, starting as a carer, then a senior carer, a team leader, and has been a deputy manager at Hallhouse since 2024.
She is passionate about the care of the elderly and supporting the staff team to achieve quality care and positive outcomes for the people who choose to live here.

Worked for the fire brigade for over 30 years and has also worked in care homes in maintenance positions for over 20 years. He is passionate about creating a safe, pleasant environment
For the residents, Brian loves a chat with the residents as he goes about his work.
He enjoys supporting the activity team, driving the minibus to outside activities

Andrea has worked at Hallhouse for over 23 years
She strives to ensure that the residents have a homely, clean environment.
Is dedicated and passionate about what she does for the home.
Enjoys chatting to the residents and building relationships with their families.

Scot comes with over 30 years of experience in Care Homes. He takes his role seriously and listens to what the residents say they would like.
He spends time with those residents who may have different likes or dislikes to get their menu just right for them.
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