






Howard House has a warm, family feel the moment you walk through the door. With many of the team having worked there for over 10 and even 15 years, the staff are dedicated to enriching the lives of their residents.
The home is thriving, with so many activities and experiences to enjoy, from football memories reminiscence sessions at Kilmarnock FC to pampering in the hair salon, with a mobile hairdresser...
Care Provided by Howard House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 41 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Our weekly room fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly room fees for start from £1350, but may be more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
The price(s) shown are provided by the care home. Contact Howard House Care Home for full pricing details and T&Cs.
Contact Howard House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Susan Orr(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2007
Room Information
- Single Rooms (41)
- Single Rooms with ensuite Wet Room (10)
Visiting
- Friends and family welcome to visit and get involved in activities at any time in the home (and out and about!), however meal times are reserved, as this is a busy time, when they need to ensure the needs of all residents are catered for.
Parking
- Parking is freely and widely available on Howard Street and Seaford Street, as well as dedicated parking spaces.
Howard House Care Home Reviews (52)
Howard House Care Home has a Review Score of 9.4 (9.421) out of 10, based on 11 reviews in the last 2 years.
Over all time Howard House Care Home has 52 reviews.
Always made welcome by all staff who treat mum-in-law very well and always communicate with her when passing, Mum-in-law is always dressed and made presentable. We are notified if she is needing anything and kept up to date of any health concerns, staff listen and act on concerns raised with them,
Thank you for your kind feedback. We're delighted to hear your mother-in-law feels welcomed and well cared for. It's wonderful to know our team keeps you informed, listens to your concerns, and supports her with dignity and respect every day.
We are very pleased with the level of care mum is receiving. The staff have treated her with empathy and have been very supportive. The home provides her with safety and security. The whole home is very clean and the meals provided are excellent. Facilities in the home are superb and give mum different experiences and venues. Mum's physical and mental health have improved due to the care from the home. The admin staff have guides us through the processes very well. We cannot thank all the staff enough for all their good work and care for mum. Thanks.
Thank you for sharing such thoughtful feedback. We're delighted to hear your mum feels safe, supported and valued, and that her health and wellbeing have improved. It is wonderful to know our team's compassion, our facilities, and the quality of our home and meals have made such a positive difference for you both.
Management, cleaning team, entertainment, nurses, carers, cooks, they are all very approachable about any concerns I may have about anything.
Thank you for sharing your kind feedback. We're delighted to hear that you feel well supported and that our whole team has been approachable and attentive to your concerns.
Different care home suit the needs of different people but this one is fantastic for my dad . I have never known as clean a home & the overall care for my dad has been great. My dad actually thinks he is in a hotel. He really enjoys the food & company. He doesn't get involved in any activities which there are plenty but my dad has always only ever worked & playef football. He has been settled since the day he went in 3years agi & for that I'm very thankful
Thank you for sharing such thoughtful feedback. We're delighted to hear that your dad feels so comfortable and at home, and that the high standards of cleanliness, care and hospitality have made such a positive difference. It's wonderful to know he enjoys the food, company and welcoming atmosphere, and that he feels settled and well cared for.
I would recommend Howard House as my mum has been a resident for about 9 months and she has been very well cared for Nothing is too much The staff are very approachable and will help you if they can There are many activities for residents to take part in
Thank you for sharing your lovely feedback. We're delighted to hear how well your mum is being cared for and that she's enjoying the warm atmosphere and experiences available. It means a great deal to know she feels supported and settled.
I enjoy staying here. The staff are very helpful. I like to be independent, and the staff let me do things.
Thank you for sharing your kind feedback. It's wonderful to hear that you enjoy staying with us and feel supported to keep your independence. Your comments mean a great deal to our team.
From the moment we first saw Howard House, we knew we had found the right care home for my father in law. In the three years since that day, this has continued to be our view. The staff are wonderful - caring, compassionate and welcoming, and always highly professional. The Manager always makes herself available to us, the office staff are highly courteous and friendly, and all the staff members we meet - the nurses, carers, cleaners and kitchen staff - could not be warmer; nothing is ever a problem and we are always made to feel so welcome. There are a great deal of activities of all kinds offered, including frequent visits out. My father in law is very content and happy in Howard Horse and the family are so content because of this. It's a superb care home and I can't recommend it enough.
I think it's a lovely place for elderly people to sit down and enjoy. I hope everything goes well in the future.
Thank you for sharing such kind words. We're delighted you feel it's a lovely place for people to relax and enjoy. Creating a welcoming and comfortable environment is at the heart of what we do, and we truly appreciate your support for the future.
Mum moved into Howard House at the start of August. Due to the caring and supportive staff, Mum has settled in quickly with no significant problems. Mum has some mental confusion, but this seems to have improved, and her physical condition has improved since moving.
Thank you for your lovely feedback. We're so pleased to hear your mum has settled in well and is doing better both mentally and physically. It means a lot to our team to know their care is making a difference.
All staff and management are friendly and approachable - nothing is too much trouble. Any queries are quickly responded to either by email, telephone or in person. My relative has always been treated with dignity, compassion and kindness. Security is excellent with keypacks accessing gates to stairs and front entrance, which has recently been renovated. There are varied age appropriate activities on every day. I brilliant nursing care home run by wonderful staff.
The new lift has been installed at last but still has a noticeable bad smell. Although the new boiler has been installed, the radiator thermostats do not work and has been mentioned constantly for many months through the heat of summer and cold winter. Extra heaters have not helped and is causing unhealthy conditions in the room for Dad's chest infections.
Thank you so much for your feedback. We're thrilled to hear that your father is so happy at Howard House Care Home, from the friendly staff and friendships, to the activities and the team's focus on residents' mental as well as physical wellbeing. We are so sorry to hear about the issues with the...
They deal with my friend kindly, despite her being demanding at times! And do everything they can to keep her comfortable.
Thank you for your review of Howard House, the team will be thrilled to read your comment's about your friend's care.
Our mother has been a resident since 2021. She is extremely happy here and is looked after so well. All the staff treat her with respect and provide her with excellent care. Despite her age, she still attempts to take part in group activities and on a one-to-one basis.
Thank you for taking the time to leave such a wonderful review for Howard House, we are delighted to hear how happy your mother is there.
Amazing day visiting my mum, activities were spot in, and the resident's interaction was great. I enjoyed it as well. It was lovely to see the carers and residents mixing so well.
Thank you for your five-star review for Howard House, the team will be delighted to hear you had such a special day with your mum.
Mum has lived in Howard House for 4 months and the experience has been positive. She is very settled and always appears happy and content when we visit. The staff have made her, and us, very welcome. We are delighted with the care Mum is given and the way she is treated. I love to see the way Mum interacts with us and others when we visit. This has been a blessing at a difficult time for us. Thank you for making our experience so positive.
Thank you for your review, the team at Howard House will be so proud to read your kind words. We are delighted your mother has settled in so well.
Have received excellent care from all staff of Howard House. The staff are respectful, friendly and caring. We as a family are so happy with all aspects of care and the activities provided to stimulate and entertain are well planned.
Can't ask for anything better as far as his care home is concerned and I know he's safe and taken good care of.
The staff are brilliant, especially the office staff who are always there with any questions I have concerning Dad, so thank you very much.
Overall satisfied with care but the lift carry on has been very upsetting to my mum. It should have been replaced instead of new parts. It looks old and not reliable.
Regarding poor facility. Our lift is out of action and we are waiting for repairs to be done. During April a repair was done after waiting three weeks for a new part meaning that residents had to climb stairs with the help of our splendid staff. Now in May we need more repairs and have been dreading the stairs again. We are all extremely tired at the age of 95 I did not expect to be climbing stairs. How long can we go on, we need help now.
Thank you to all the staff in Howard House.
Thank you for such a wonderful review for our home and team, it is so appreciated. We are so sorry to hear of the passing of your aunt, I am sure she will be missed by the whole team. Best wishes.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 17 Apr 2026
The team and residents at a not-for-profit Sanctuary Care home in Kilmarnock are celebrating the home’s glowing Care Inspectorate (CI) report. Howard House Care Home has received stand-out ‘Very Good’...
- 23 Jun 2025
We’re proud to announce that Howard House in Kilmarnock has been named within Lottie’s UK’s Top 100 Care Homes.
- 03 Sep 2024
Howard House Care Home in Kilmarnock, Ayrshire is celebrating a triumphant achievement following a glowing report by the Scottish Care Inspectorate (CI). The care home was awarded an overall ‘Very...
There are no upcoming events for Howard House Care Home.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Sanctuary Care Ltd
- 31 Jan 2024Recipient: Sanctuary Care Ltd
Accreditations
There are no accreditations posted yet for Howard House Care Home.
Meet the Team (1)

Susan started her care career 24 years ago, joining the team as a home manager in April last year. Susan’s passions are quality of life for her residents and delivering quality care.
Frequently Asked Questions about Howard House Care Home
What types of Care is Howard House Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Howard House Care Home have?
There are 41 Single Rooms.
What are the Facilities & Services at Howard House Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Howard House Care Home to the centre of Kilmarnock?
0.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Howard House Care Home to verify any information. View our terms and conditions. Howard House Care Home has an Enhanced Service -more info.