Howard House has a warm, family feel the moment you walk through the door. With many of the team having worked there for over 10 and even 15 years, the staff are dedicated to enriching the lives of their residents.
The home is thriving, with so many activities and experiences to enjoy, from football memories reminiscence sessions at Kilmarnock FC to pampering in the hair salon, with a mobile hairdresser...
Howard House has a warm, family feel the moment you walk through the door. With many of the team having worked there for over 10 and even 15 years, the staff are dedicated to enriching the lives of their residents.
The home is thriving, with so many activities and experiences to enjoy, from football memories reminiscence sessions at Kilmarnock FC to pampering in the hair salon, with a mobile hairdresser visiting weekly. Every week part of the home is transformed in the ‘Howard Hub’, where the residents enjoy a pie and a pint, playing pool and games.
The community are embraced into life in the home, with monthly aromatherapy massages from a visiting wellbeing champion, to trips out to the church, the theatre, or shopping.
This summer the gardens have been a hub of activity thanks to a £10,000 revamp after the home won an internal competition run by its not-for-profit provider Sanctuary Care for staff and residents to design their dream garden. And this summer the residents have made great use of their new mini allotment-style beds, where they have been growing their own produce, from tomatoes and potatoes to celery, leeks and garlic, harvesting it for the chef to use in the kitchen.
The home has also had an impressive refurbishment inside, with some beautiful spaces for residents to relax with their loved ones, who are welcome at any time. There is also a private family and friends Facebook page, keeping everyone connected with what the residents have been enjoying doing.
The team are passionate about the residents having an active role to play in how their home is run, with resident ambassadors, who do everything from supporting the home manager and interviewing potential staff to providing feedback on everything from the menus to the activities on offer.
And mealtimes are a real highlight of the day, with the chef preparing delicious home-cooked meals and freshly baked cakes for afternoon tea.
Contact Howard House Care Home to confirm what's included and get a personalised quote:
Our weekly room fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly room fees for start from £1350, but may be more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
The price(s) shown are provided by the care home. Contact Howard House Care Home for full pricing details and T&Cs.
Howard House Care Home has a Review Score of 9.5 (9.513) out of 10, based on 13 reviews in the last 2 years.
Over all time Howard House Care Home has 54 reviews.
Well done to all.
Well done to all.
Thank you for your lovely feedback about Howard House. We're delighted the Dolly Parton tribute day brought so much laughter, dancing and enjoyment to our residents. It's wonderful to hear the cupcakes and mocktails added to the fun.
The home have been so helpful before mums arrival, both to myself and my brother. Such care has been given to mum to help her adjust after 180 days in hospital, and myself and her friends visiting since her arrival have nothing but praise, staff, care and facilities - excellent.
The home have been so helpful before mums arrival, both to myself and my brother. Such care has been given to mum to help her adjust after 180 days in hospital, and myself and her friends visiting since her arrival have nothing but praise, staff, care and facilities - excellent.
Thank you for your lovely feedback about Howard House. We're so pleased to hear that the team supported both you and your brother ahead of your mum's arrival, and helped make her transition from hospital as smooth as possible. It's wonderful to know that you, your family and friends have been...
Thank you for your lovely feedback about Howard House. We're so pleased to hear that the team supported both you and your brother ahead of your mum's arrival, and helped make her transition from hospital as smooth as possible. It's wonderful to know that you, your family and friends have been impressed by the care, staff and facilities. We truly appreciate you taking the time to share your experience.
Always made welcome by all staff who treat mum-in-law very well and always communicate with her when passing, Mum-in-law is always dressed and made presentable. We are notified if she is needing anything and kept up to date of any health concerns, staff listen and act on concerns raised with them,
Always made welcome by all staff who treat mum-in-law very well and always communicate with her when passing, Mum-in-law is always dressed and made presentable. We are notified if she is needing anything and kept up to date of any health concerns, staff listen and act on concerns raised with them,
Thank you for your kind feedback. We're delighted to hear your mother-in-law feels welcomed and well cared for. It's wonderful to know our team keeps you informed, listens to your concerns, and supports her with dignity and respect every day.
We are very pleased with the level of care mum is receiving. The staff have treated her with empathy and have been very supportive. The home provides her with safety and security. The whole home is very clean and the meals provided are excellent. Facilities in the home are superb and give mum...
We are very pleased with the level of care mum is receiving. The staff have treated her with empathy and have been very supportive. The home provides her with safety and security. The whole home is very clean and the meals provided are excellent. Facilities in the home are superb and give mum different experiences and venues. Mum's physical and mental health have improved due to the care from the home. The admin staff have guides us through the processes very well. We cannot thank all the staff enough for all their good work and care for mum. Thanks.
Thank you for sharing such thoughtful feedback. We're delighted to hear your mum feels safe, supported and valued, and that her health and wellbeing have improved. It is wonderful to know our team's compassion, our facilities, and the quality of our home and meals have made such a positive difference for you both.
Management, cleaning team, entertainment, nurses, carers, cooks, they are all very approachable about any concerns I may have about anything.
Management, cleaning team, entertainment, nurses, carers, cooks, they are all very approachable about any concerns I may have about anything.
Thank you for sharing your kind feedback. We're delighted to hear that you feel well supported and that our whole team has been approachable and attentive to your concerns.
Different care home suit the needs of different people but this one is fantastic for my dad . I have never known as clean a home & the overall care for my dad has been great. My dad actually thinks he is in a hotel. He really enjoys the food & company. He doesn't get involved in any activities...
Different care home suit the needs of different people but this one is fantastic for my dad . I have never known as clean a home & the overall care for my dad has been great. My dad actually thinks he is in a hotel. He really enjoys the food & company. He doesn't get involved in any activities which there are plenty but my dad has always only ever worked & playef football. He has been settled since the day he went in 3years agi & for that I'm very thankful
Thank you for sharing such thoughtful feedback. We're delighted to hear that your dad feels so comfortable and at home, and that the high standards of cleanliness, care and hospitality have made such a positive difference. It's wonderful to know he enjoys the food, company and welcoming atmosphere, and that he feels settled and well cared for.
I would recommend Howard House as my mum has been a resident for about 9 months and she has been very well cared for Nothing is too much The staff are very approachable and will help you if they can There are many activities for residents to take part in
I would recommend Howard House as my mum has been a resident for about 9 months and she has been very well cared for Nothing is too much The staff are very approachable and will help you if they can There are many activities for residents to take part in
Thank you for sharing your lovely feedback. We're delighted to hear how well your mum is being cared for and that she's enjoying the warm atmosphere and experiences available. It means a great deal to know she feels supported and settled.
I enjoy staying here. The staff are very helpful. I like to be independent, and the staff let me do things.
I enjoy staying here. The staff are very helpful. I like to be independent, and the staff let me do things.
Thank you for sharing your kind feedback. It's wonderful to hear that you enjoy staying with us and feel supported to keep your independence. Your comments mean a great deal to our team.
From the moment we first saw Howard House, we knew we had found the right care home for my father in law. In the three years since that day, this has continued to be our view. The staff are wonderful - caring, compassionate and welcoming, and always highly professional. The Manager always makes...
From the moment we first saw Howard House, we knew we had found the right care home for my father in law. In the three years since that day, this has continued to be our view. The staff are wonderful - caring, compassionate and welcoming, and always highly professional. The Manager always makes herself available to us, the office staff are highly courteous and friendly, and all the staff members we meet - the nurses, carers, cleaners and kitchen staff - could not be warmer; nothing is ever a problem and we are always made to feel so welcome. There are a great deal of activities of all kinds offered, including frequent visits out. My father in law is very content and happy in Howard Horse and the family are so content because of this. It's a superb care home and I can't recommend it enough.
I think it's a lovely place for elderly people to sit down and enjoy. I hope everything goes well in the future.
I think it's a lovely place for elderly people to sit down and enjoy. I hope everything goes well in the future.
Thank you for sharing such kind words. We're delighted you feel it's a lovely place for people to relax and enjoy. Creating a welcoming and comfortable environment is at the heart of what we do, and we truly appreciate your support for the future.
Mum moved into Howard House at the start of August. Due to the caring and supportive staff, Mum has settled in quickly with no significant problems. Mum has some mental confusion, but this seems to have improved, and her physical condition has improved since moving.
Mum moved into Howard House at the start of August. Due to the caring and supportive staff, Mum has settled in quickly with no significant problems. Mum has some mental confusion, but this seems to have improved, and her physical condition has improved since moving.
Thank you for your lovely feedback. We're so pleased to hear your mum has settled in well and is doing better both mentally and physically. It means a lot to our team to know their care is making a difference.
All staff and management are friendly and approachable - nothing is too much trouble. Any queries are quickly responded to either by email, telephone or in person. My relative has always been treated with dignity, compassion and kindness. Security is excellent with keypacks accessing gates to...
All staff and management are friendly and approachable - nothing is too much trouble. Any queries are quickly responded to either by email, telephone or in person. My relative has always been treated with dignity, compassion and kindness. Security is excellent with keypacks accessing gates to stairs and front entrance, which has recently been renovated. There are varied age appropriate activities on every day. I brilliant nursing care home run by wonderful staff.
Father has now been in Howard House Care Home for over 2 years and is very content. He enjoys a comfortable life with the friendly staff. He has made new friends with other residents. He has become very understanding of other residents difficulties and is always willing to learn more. He enjoys the...
The new lift has been installed at last but still has a noticeable bad smell. Although the new boiler has been installed, the radiator thermostats do not work and has been mentioned constantly for many months through the heat of summer and cold winter. Extra heaters have not helped and is causing unhealthy conditions in the room for Dad's chest infections.
Thank you so much for your feedback. We're thrilled to hear that your father is so happy at Howard House Care Home, from the friendly staff and friendships, to the activities and the team's focus on residents' mental as well as physical wellbeing. We are so sorry to hear about the issues with the...
Thank you so much for your feedback. We're thrilled to hear that your father is so happy at Howard House Care Home, from the friendly staff and friendships, to the activities and the team's focus on residents' mental as well as physical wellbeing. We are so sorry to hear about the issues with the lifts and radiator, and are pleased to confirm that after you spoke to the home manager very recently, the issues were immediately resolved. Ensuring a comfortable and healthy environment for all our residents is our top priority, and we truly appreciate your patience and understanding while these matters were addressed.
They deal with my friend kindly, despite her being demanding at times! And do everything they can to keep her comfortable.
They deal with my friend kindly, despite her being demanding at times! And do everything they can to keep her comfortable.
Thank you for your review of Howard House, the team will be thrilled to read your comment's about your friend's care.
Our mother has been a resident since 2021. She is extremely happy here and is looked after so well. All the staff treat her with respect and provide her with excellent care. Despite her age, she still attempts to take part in group activities and on a one-to-one basis.
Our mother has been a resident since 2021. She is extremely happy here and is looked after so well. All the staff treat her with respect and provide her with excellent care. Despite her age, she still attempts to take part in group activities and on a one-to-one basis.
Thank you for taking the time to leave such a wonderful review for Howard House, we are delighted to hear how happy your mother is there.
Amazing day visiting my mum, activities were spot in, and the resident's interaction was great. I enjoyed it as well. It was lovely to see the carers and residents mixing so well.
Amazing day visiting my mum, activities were spot in, and the resident's interaction was great. I enjoyed it as well. It was lovely to see the carers and residents mixing so well.
Thank you for your five-star review for Howard House, the team will be delighted to hear you had such a special day with your mum.
Mum has lived in Howard House for 4 months and the experience has been positive. She is very settled and always appears happy and content when we visit. The staff have made her, and us, very welcome. We are delighted with the care Mum is given and the way she is treated. I love to see the way Mum...
Mum has lived in Howard House for 4 months and the experience has been positive. She is very settled and always appears happy and content when we visit. The staff have made her, and us, very welcome. We are delighted with the care Mum is given and the way she is treated. I love to see the way Mum interacts with us and others when we visit. This has been a blessing at a difficult time for us. Thank you for making our experience so positive.
Thank you for your review, the team at Howard House will be so proud to read your kind words. We are delighted your mother has settled in so well.
Have received excellent care from all staff of Howard House. The staff are respectful, friendly and caring. We as a family are so happy with all aspects of care and the activities provided to stimulate and entertain are well planned.
Have received excellent care from all staff of Howard House. The staff are respectful, friendly and caring. We as a family are so happy with all aspects of care and the activities provided to stimulate and entertain are well planned.
The staff are brilliant, especially the office staff who are always there with any questions I have concerning Dad, so thank...
The staff are brilliant, especially the office staff who are always there with any questions I have concerning Dad, so thank you very much.
Overall satisfied with care but the lift carry on has been very upsetting to my mum. It should have been replaced instead of new parts. It looks old and not reliable.
Overall satisfied with care but the lift carry on has been very upsetting to my mum. It should have been replaced instead of new parts. It looks old and not reliable.
Please contact us for latest vacancies.
The team and residents at a not-for-profit Sanctuary Care home in Kilmarnock are celebrating the home’s glowing Care Inspectorate (CI) report. Howard House Care Home has received stand-out ‘Very Good’...
We’re proud to announce that Howard House in Kilmarnock has been named within Lottie’s UK’s Top 100 Care Homes.
There are no upcoming events for Howard House Care Home.
There are no accreditations posted yet for Howard House Care Home.
Soozi began her career in social care at just 18 years old, starting as a care assistant in 1998. Inspired by the support of experienced colleagues...
Soozi began her career in social care at just 18 years old, starting as a care assistant in 1998. Inspired by the support of experienced colleagues and a passion for making a difference, she quickly progressed to team leader in 2000. After having her children, she continued to develop her career, qualifying as a Registered General Nurse (RGN) in 2007. From there, she advanced through roles including Charge Nurse in 2009 and Deputy Manager in 2012, where she also achieved her SVQ Assessor qualification.
Committed to continuous professional growth, Soozi completed her SVQ Level 4 in Leadership and Management in 2015 and achieved her career goal of becoming a Home Manager in 2019. She joined Sanctuary in April 2021 and values the organisation’s strong ethos, including its commitment to staff recognition, reward, and reinvestment.
Soozi is passionate about improving quality of life for residents, celebrating their achievements, and creating opportunities for them to share their stories. She believes the staff team plays a vital role in building trusting, meaningful relationships with residents and their families, helping to create a warm, welcoming and vibrant environment.
Proud of her career and determined to succeed, Soozi considers her greatest personal achievement to be providing security for her family. Outside of work, she is very active and enjoys road and trail running.
Her advice to families is simple: you will know when you have found the right care service - it should feel warm, welcoming, and full of life, and most importantly, it should feel right for you and your loved one.
The care home lists weekly fees per person from £1,350 for nursing care (respite from £1,350) and from £1,348 for nursing dementia care (respite from £1,350). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority.
Older Person Care, Dementia, Learning Disability / Autism are the registered (by the Care Quality Commission) categories of Care.
There are 41 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
0.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Howard House Care Home to verify any information. View our terms and conditions. Howard House Care Home has an Enhanced Service -what an Enhanced Service includes.