Ballumbie Court Care Home

Ballumbie Road, Ballumbie, Dundee DD4 0PD
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9.8 64 Reviews
  • Ballumbie Court Care Home, Dundee
Nestled within the peaceful area of Dundee, Ballumbie Court Care Home offers personalised nursing dementia care to older people.

With a hairdressing salon and fantastic activity and entertainment rooms, residents can enjoy their time in a homely and welcoming atmosphere. Ballumbie Court also offers welcoming dining areas where residents can enjoy meals created by the catering team. Focusing on nutrition as well as enjoyment, they design menus that offer each resident something they'll enjoy.

The team at Ballumbie Court take great pride in their person-centred and sensitive approach to care. They take time to get to know residents, ensuring they can cater to their care needs whilst also promoting their wellbeing. The varied activities programme offers something for every person to get involved in, but the quieter times are equally as valued.

With a fantastic home manager leading the team in providing the kindest possible care, you're sure to receive a warm welcome at Ballumbie Court.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Nursing Care
  • For a maximum of 58 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Stroke

Facilities

  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Dementia Care: from £1684
  • RESPITE Self-Funded Nursing Dementia Care: from £1684

These prices are only a guideline, please contact Ballumbie Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Group/Owner

Person in charge

  • Cari Hendry (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006

Room Information

  • Single Rooms (58)

Ballumbie Court Care Home Reviews (64)

Total of 64, showing 1-20
9.8

Ballumbie Court Care Home has a Review Score of 9.8 (9.829) out of 10, based on 22 reviews in the last 2 years. Over all time Ballumbie Court Care Home has 64 reviews.

Overall Experience

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Review from Stella L (Sister of Resident) published on 17 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Visited my brother today at Balumbie as soon as I walked in I could hear cries of desperation, my brother has been non verbal for a few years (doesn't even make a noise) so I I was shocked to see it was him, his head face & neck were torn to pieces with him scratching, everyone seemed to be oblivious
to this apart from one old man who was a patient, he was shouting , "help him , he doesn't like it", so can someone explain to me how an old man who presumably has dementia noticed my brother's distress but no one else did, I had to advise staff to get a doctor, they told me he had been like that for a month, he had an exfoliant & shampoo that they had been using but very obviously not working, the village idiot would have noticed!!! when your brother is looking into your eyes & begging for help it's the most heartbreaking thing you can ever imagine, they finally got a steroid cream to hopefully calm the itching, when are we going to. Stop these kind of things happening!!!

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ballumbie Court Care Home

Dear Stella, Thank you for taking the time to leave us a review, we are very sorry that you did not have a positive experience when you visited your brother. You raising these concerns help us to identify how we can learn from the issues you raised to ensure this is not repeated in the future. Thank you so much for taking the time to meet with the management team and I hope following this you are reassured of the actions we have identified to support the outcomes for your brother.

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Review from Jane A (Daughter of Resident) published on 4 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great care provided to Mum with regular support and communication from all staff. Huge thanks for the recent special birthday afternoon tea prepared with balloons and cake provided. Cannot fault this excellent service.

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Review from Michael P (Son-in-law of Resident) published on 20 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother in law has been a resident in Ballumbie Court I have not only seen a significant change in her for the better, but as a family too, we feel the care given to her and overall experience from all the staff, that it is another level of care that we, as a family tried so hard for her. So
as heartbreaking as it was, to find experienced care, we as a family know we made the right decision to expert staff, a lovely home, always go over and above.

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Review from S J (Son-in-law of Resident) published on 6 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are excellent, they are professional, courteous, caring and provide the best care. The care home delivers an outstanding service from the facilities, meals, activities both at the home and on trips, rooms and welcomeness of the place. Everyone is approachable, understanding and willing to
answer any queries. Overall value for money for everything they do.

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Review from Bryan D (Son-in-law of Resident) published on 29 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ballumbie Care Home offers an excellent care and attention to patients. They provide activities for patients.

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Review from F M (Relative of Resident) published on 14 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My great uncle moved to Ballumbie late December '24 in between Christmas and New Year. Even though I knew it was the right decision I was nervous. The carers made him welcome and are friendly and approachable. It's been a few months now and my great uncle is happy and settled. He is eating regularly
and enjoys socialising with residents and staff. He even sang kareoke in the 'pub' on the first floor. I feel at eat knowing he is safe and happy.

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Review from Adele P (Daughter of Resident) published on 14 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since the family took a very difficult decision to seek care for my mum, who was being cared for by my dad in their home and was proving to become too difficult. We came to look at Ballumbie Court as we had heard good things. The minute we stepped in and greeted by the manager, we knew mum would be
treated like a queen! Every single day we see her thriving and the 24hr care is absolutely 1st class. Thank you to everyone here.

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Review from Gillian S (Niece of Resident) published on 7 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I will miss the warm welcome from staff which I have received in the past four years of visiting my Aunt. Through my experience in end of care they were absolutely amazing and exceptional to all the family which was very kind and supportive. Since the home as been renovated it has been more homely and
the changes great.

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Review from Kirsty S (Daughter of Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy that we moved my mum to Ballumbie Court Care Home. The care, compassion, friendliness and kindness is incredible. As a family, we are reassured that Mum is in great hands.
The staff are all amazing and the things that Mum is now doing that she wouldn't before is great to see.
Keep up
the good work.

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Review from Robert M (Son of Resident) published on 25 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited Ballumbie Court Care Home on several occasions since my mum came here in March this year. On every occasion, I have found the home to be immaculate and all the staff very attentive, helpful and friendly.
Today is my mum's birthday and the home decorated the room with banners and balloons,
gifts and two cakes and staff sang "happy birthday" which was a lovely gesture.

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Review from Allison M (Daughter of Resident) published on 13 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad celebrated his 85th Birthday today, we would like to thank Ballumbie Court Care Home for making it so special for him, an extra shout out, to 3 staff members in particular you are an amazing team.

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Review from James R (Husband of Resident) published on 9 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is excellent. We know that the care is great. I can leave her and know that she will be happy and cared for.

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Review from Angela J (Daughter of Resident) published on 9 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care for Mum. She has settled in no problem. Nothing is too much trouble. Staff are all very friendly and helpful. Would highly recommend this care home.

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Review from E T (Partner of Resident) published on 3 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been wonderful, they call me by my first name and always keep me up to date. All the staff are very kind to me and the residents. My partner always looks well-kept.

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Review from S M (Brother of Resident) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy with everything in Ballumbie Court Care Home. All staff and management are great. Thank you very much to all.

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Review from Hannah A (Friend of Resident) published on 5 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very helpful, kind and caring.

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Review from Moyra E (Friend of Resident) published on 20 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very welcoming experience every time we visit.
Home very warm, clean, very caring staff.
Facilities are fantastic as are the staff.

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Review from J C (Granddaughter of Resident) published on 20 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came into the home to visit my gran and she was really happy that the staff had put her new bed covers on her bed and had also put up some of her new pictures of her great-grandchildren up in her room. This made my gran very happy and was really nice to see her room looking so homely and individual
to her.

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Review from A M (Son of Resident) published on 14 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has settled in well since he arrived, and the staff have been very welcoming, friendly and easy to deal with. It has been an easy transition from the previous care home - it is clear to me that the staff really care about the day-to-day of the residents and treat them with dignity and respect. I
am happy with the care and the service provided - the team clearly give their best efforts in caring for the residents.

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Review from Anne F (Granddaughter of Resident) published on 14 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came in to see my gran, and she had her hair done by the hairdresser, and she had clothes on, which was nice to see as she usually only likes to wear her pyjamas. My gran was having a really good time sitting in the new pub within the home, interacting with some of the other residents. She was also
singing and dancing, and this was great to see. The staff were very good with my gran, topping up her drinks and dancing with her was really nice to see.

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Current Review Score: 9.8 (9.829)

Overview of Review Score

The Review Score of 9.8 (9.829) out of 10 for Ballumbie Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.829 for Ballumbie Court Care Home is calculated as follows: ( (244 Excellents x 5) + (8 Goods x 4) + (2 Satisfactorys x 3) + (3 Poors x 2) + (6 Very Poors x 1) ) ÷ 263 Ratings = 4.829

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ballumbie Court Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 8 May 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Very good

(5)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (10)

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Ballumbie Court Care Home

What types of Care is Ballumbie Court Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Permanent Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ballumbie Court Care Home have?

There are 58 Single Rooms.

What are the Facilities & Services at Ballumbie Court Care Home?

Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens & Residents Internet Access are some of the Facilities & Services.

How far is Ballumbie Court Care Home to the centre of Dundee?

3.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ballumbie Court Care Home to verify any information. View our terms and conditions. Ballumbie Court Care Home has an Enhanced Service - more info.