Ballumbie Court Care Home

My great uncle moved to Ballumbie late December '24 in between Christmas and New Year. Even though I knew it was the right decision I was nervous. The carers made him welcome and are friendly and approachable. It's been a few months now and my great uncle is happy and settled. He is eating regularly and enjoys socialising with residents and staff. He even sang kareoke in the 'pub' on the first floor. I feel at eat knowing he is safe and happy.

Since the family took a very difficult decision to seek care for my mum, who was being cared for by my dad in their home and was proving to become too difficult. We came to look at Ballumbie Court as we had heard good things. The minute we stepped in and greeted by the manager, we knew mum would be treated like a queen! Every single day we see her thriving and the 24hr care is absolutely 1st class. Thank you to everyone here.

I will miss the warm welcome from staff which I have received in the past four years of visiting my Aunt. Through my experience in end of care they were absolutely amazing and exceptional to all the family which was very kind and supportive. Since the home as been renovated it has been more homely and the changes great.

Keep up the good work.

Today is my mum's birthday and the home decorated the room with banners and balloons, gifts and two cakes and staff sang "happy birthday" which was a lovely gesture.

Dad celebrated his 85th Birthday today, we would like to thank Ballumbie Court Care Home for making it so special for him, an extra shout out, to 3 staff members in particular you are an amazing team.

Everything is excellent. We know that the care is great. I can leave her and know that she will be happy and cared for.

Excellent care for Mum. She has settled in no problem. Nothing is too much trouble. Staff are all very friendly and helpful. Would highly recommend this care home.

The staff have been wonderful, they call me by my first name and always keep me up to date. All the staff are very kind to me and the residents. My partner always looks well-kept.

I'm very happy with everything in Ballumbie Court Care Home. All staff and management are great. Thank you very much to all.

Staff are very helpful, kind and caring.

Facilities are fantastic as are the staff.

I came into the home to visit my gran and she was really happy that the staff had put her new bed covers on her bed and had also put up some of her new pictures of her great-grandchildren up in her room. This made my gran very happy and was really nice to see her room looking so homely and individual to her.

Dad has settled in well since he arrived, and the staff have been very welcoming, friendly and easy to deal with. It has been an easy transition from the previous care home - it is clear to me that the staff really care about the day-to-day of the residents and treat them with dignity and respect. I am happy with the care and the service provided - the team clearly give their best efforts in caring for the residents.

I came in to see my gran, and she had her hair done by the hairdresser, and she had clothes on, which was nice to see as she usually only likes to wear her pyjamas. My gran was having a really good time sitting in the new pub within the home, interacting with some of the other residents. She was also singing and dancing, and this was great to see. The staff were very good with my gran, topping up her drinks and dancing with her was really nice to see.

My mum was very happy to be in Ballumbie Court Care Home we were happy with the care she was given. The staff were excellent and very friendly and kept us updated with everything. We would recommend Ballumbie Court Care Home and look forward to having her go back in December again if they could accommodate us.

I think the staff have been great, very friendly, very helpful. They pay attention to family, make you feel really welcome, can't fault the staff.

Very happy with Mum's care. My mum has lived here for about 10 years and still enjoys it. The home has been done up very nicely.

Treated very well and polite. Service with good care and diligence. Made welcome, room clean and the staff are polite and made welcome.

Very happy with the care my husband receives. The staff are always helpful when I meet them. If anything my husband is happier as the week goes by. Recently the care home has been refurbished and it looks lovely which brightens up staff and visitors. The manager of the care home is caring.