Ballumbie Court Care Home

Ballumbie Road, Ballumbie, Dundee DD4 0PD
Review Us
9.8 67 Reviews
  • Ballumbie Court Care Home, Dundee
Nestled within the peaceful area of Dundee, Ballumbie Court Care Home offers personalised nursing dementia care to older people.

With a hairdressing salon and fantastic activity and entertainment rooms, residents can enjoy their time in a homely and welcoming atmosphere. Ballumbie Court also offers welcoming dining areas where residents can enjoy meals created by the catering team. Focusing on nutrition as well as enjoyment, they design menus that offer each resident something they'll enjoy.

The team at Ballumbie Court take great pride in their person-centred and sensitive approach to care. They take time to get to know residents, ensuring they can cater to their care needs whilst also promoting their wellbeing. The varied activities programme offers something for every person to get involved in, but the quieter times are equally as valued.

With a fantastic home manager leading the team in providing the kindest possible care, you're sure to receive a warm welcome at Ballumbie Court.
Show Ballumbie Court Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Nursing Care
  • For a maximum of 58 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Dementia Care: from £1684
  • RESPITE Self-Funded Nursing Dementia Care: from £1684

These prices are only a guideline, please contact Ballumbie Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Group/Owner

Person in charge

  • Cari Hendry (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006

Room Information

  • Single Rooms (58)

Ballumbie Court Care Home Reviews (67)

9.8

Ballumbie Court Care Home has a Review Score of 9.8 (9.843) out of 10, based on 24 reviews in the last 2 years.
Over all time Ballumbie Court Care Home has 67 reviews.

Overall Experience
  • 50
  • 15
  • 1
  • 0
  • 1
Date Published
  • 67
  • 10
  • 12
  • 24
  • 43
Reviewer Connection to Ballumbie Court Care Home
  • 21
  • 10
  • 6
  • 5
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 67, showing 21-40
Review from J C (Granddaughter of Resident) published on 20 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came into the home to visit my gran and she was really happy that the staff had put her new bed covers on her bed and had also put up some of her new pictures of her great-grandchildren up in her room. This made my gran very happy and was really nice to see her room looking so homely and individual
to her.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A M (Son of Resident) published on 14 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has settled in well since he arrived, and the staff have been very welcoming, friendly and easy to deal with. It has been an easy transition from the previous care home - it is clear to me that the staff really care about the day-to-day of the residents and treat them with dignity and respect. I
am happy with the care and the service provided - the team clearly give their best efforts in caring for the residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Anne F (Granddaughter of Resident) published on 14 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came in to see my gran, and she had her hair done by the hairdresser, and she had clothes on, which was nice to see as she usually only likes to wear her pyjamas. My gran was having a really good time sitting in the new pub within the home, interacting with some of the other residents. She was also
singing and dancing, and this was great to see. The staff were very good with my gran, topping up her drinks and dancing with her was really nice to see.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A L (Daughter of Resident) published on 19 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was very happy to be in Ballumbie Court Care Home we were happy with the care she was given. The staff were excellent and very friendly and kept us updated with everything. We would recommend Ballumbie Court Care Home and look forward to having her go back in December again if they could accommodate
us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B O (Friend of Resident) published on 14 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think the staff have been great, very friendly, very helpful. They pay attention to family, make you feel really welcome, can't fault the staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M S (Daughter of Resident) published on 7 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with Mum's care. My mum has lived here for about 10 years and still enjoys it. The home has been done up very nicely.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kenneth H (Son of Resident) published on 20 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Treated very well and polite. Service with good care and diligence. Made welcome, room clean and the staff are polite and made welcome.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S M (Wife of Resident) published on 12 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the care my husband receives. The staff are always helpful when I meet them. If anything my husband is happier as the week goes by. Recently the care home has been refurbished and it looks lovely which brightens up staff and visitors. The manager of the care home is caring.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Joseph D (Son of Resident) published on 9 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the staff to be very helpful especially the well-being coordinator who has been a great help along with the rest of the staff, in getting my mother to settle into living in a care home. The building has recently been refurbished and is very pleasant to enter and visit my mother.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from V K (Wife of Resident) published on 9 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
So happy I chose this home for my husband. It has newly been refurbished beautifully. The staff are extremely caring and always very helpful. It has a lovely big garden that is well looked after also. I would highly recommend this home to anyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Leeanne M (Granddaughter of Resident) published on 7 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely care home, staff are always willing to go above and beyond and nothing is too much hassle. All residents are always going about well-presented and happy. The refurb has well and truly brightened up the space, making it feel more welcoming than before. All staff and residents coped well with the
refurb (it took ages) but turned out brilliant.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mandy G (Daughter of Resident) published on 7 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The transition has been fairly easy for my mum. The staff have been very friendly and helpful. I feel they do their best but do seem to be very stretched.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jean S (Daughter of Resident) published on 11 January 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff work well together.
They have a lot to handle with their level of care needed by the residents.
They do need more support by the owners in the job (which is hard) that they do.
Overall, she is happy with being in company.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Ballumbie Court Care Home

Thank you very much for your positive feedback about the staff team at Ballumbie Court, we would like to reassure you that the company is investing in the staff with our Learning and Development Programme and also our staff wellbeing initiatives. The home is currently undergoing a refurbishment programme which will have a positive impact on the environment for our residents and staff.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David L (Son of Resident) published on 7 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has improved immensely since moving to Ballumbie Care Home. The staff are down to earth and engage with residents. The new manager has helped to revitalise the staff and the home, to move out of the covid mindset. This is my mum's home and she is happy.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kerry R (Daughter of Resident) published on 17 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
At the start, it took Mum a while to settle when she came here in September - much more settled and seems very happy. I'm very happy with the overall care Mum received. Staff are all lovely and very helpful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michaela W (Daughter of Resident) published on 27 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very satisfied with all of the care my mum receives. The staff are very empathetic and find the time to spend 1-1 time if needed. Mum has very complex needs now, and the staff are happy to answer any of Mum's questions, and they treat her with care and dignity throughout. I am extremely happy with
all of the care Mum receives, and I'm very grateful to the manager and her staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K M (Daughter of Resident) published on 24 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a well-run home with dedicated and caring staff. All the staff work as one great team for the benefit of the residents - from the kitchen staff who provide a healthy and tasty range of meals, laundry who keep clothes clean, cleaners who work tirelessly and reception. The nurses and carers are
excellent and have really demonstrated their commitment and compassion towards my mum's health and wellbeing and have gone the extra mile, especially during the pandemic. My mum is visibly happy, and therefore, so am I. Activities are also plentiful and tailored to the resident's wishes/needs. I would recommend Ballumbie Court Care Home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Marion A (Wife of Resident) published on 1 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was admitted to a care home from a local care centre, he was there for 6 weeks and was so badly looked after he ended up back in the care centre. On entering Ballumbie Court there was a problem to begin with but they resolved this. He has been so well looked after I can't praise them enough,
all of the staff from the top down couldn't be more helpful. His psoriasis us at a minimum because it's teated every day. He is clean well-fed and so well looked after I can only thank god for them all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C F (Cousin of Resident) published on 6 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our cousin who is resident in Ballumbie Court Care Home required more suitable seating, for safety, comfort and pressure area care. Certain staff in this home went above and beyond their duties to ensure this happened and we cannot express how thankful we are. Overall the care and kindness provided
in this home are fantastic.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Aveline R (Wife of Resident) published on 8 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is very good and so is the staff are excellent and the management are very welcoming at Ballumbie Court.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.843)

Overview of Review Score

The Review Score of 9.8 (9.843) out of 10 for Ballumbie Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.843 for Ballumbie Court Care Home is calculated as follows: ( (268 Excellents x 5) + (8 Goods x 4) + (2 Satisfactorys x 3) + (3 Poors x 2) + (6 Very Poors x 1) ) ÷ 287 Ratings = 4.843
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ballumbie Court Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 8 May 2024
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Very good (5)
How good is our staff team?
Very good (5)
How good is our setting?
Very good (5)
How well is care and support planned?
Very good (5)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (10)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ballumbie Court Care Home to verify any information. View our terms and conditions. Ballumbie Court Care Home has an Enhanced Service - more info.