Orchar Nursing Home

31/39 Beach Crescent, Broughty Ferry, Dundee DD5 2BG
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Top 20 carehome certificate
10 85 Reviews
  • Orchar Nursing Home, Dundee
Orchar Nursing Home makes the most of a luxury interior and expert team in order to achieve quality support, was also benefitting from a wonderful location beside the waterfront.

Orchar is registered with the Care Commission to accommodate 40 residents in 38 bedrooms, all en-suite and fully equipped. Most bedrooms boast en-suite wet floor shower rooms. All rooms are single-occupancy but many can also suitably cater for couples.

A spacious, well-appointed dining room, two comfortable, plush lounges and the garden sitting area all overlook the breathtaking, panoramic view. Residents are also welcome to take advantage of a quiet sitting corner, the hairdressing salon, two passenger lifts and off-street parking with level-access.

The appetising, tasty and nutritious menu at Orchar provides residents with a healthy and varied diet. Specific dietary requirements and residents’ preferences are catered for. Meals are served in an elegant dining room, but residents can dine in their own rooms if they wish.

The dedication and devotion of highly-trained staff has established their reputation as an exceptionally ‘friendly and caring Home’. Carers and qualified nurses are on duty twenty four hours a day. Residents’ quality of life is greatly enhanced by the comfortable, warm and safe environment that Orchar provides.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1600 – £2100
  • Self-Funded Residential Dementia Care: £1600 – £2100
  • Self-Funded Nursing Care: £1050 – £1550
  • Self-Funded Nursing Dementia Care: £1600 – £2100
  • RESPITE Self-Funded Residential Care: £1600 – £2100
  • RESPITE Self-Funded Residential Dementia Care: £1600 – £2100
  • RESPITE Self-Funded Nursing Care: £1600 – £2100
  • RESPITE Self-Funded Nursing Dementia Care: £1600 – £2100

These prices are only a guideline, please contact Orchar Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Person in charge

  • Roxanna Popescu (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (36)

Orchar Nursing Home Reviews (85)

Total of 85, showing 41-60
10

Orchar Nursing Home has a Review Score of 10 (9.966) out of 10, based on 29 reviews in the last 2 years. Over all time Orchar Nursing Home has 85 reviews.

Overall Experience

  • 83
  • 2
  • 0
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Date Published

85
7
12
29
56

Review from Mike H (Son of Resident) published on 18 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was resident for 18 months till she passed away Peacefully in April 2021. She had come from a big care home in Edinburgh, where there was a large staff and turnover of staff. Orchar, in comparison, was much more friendly with settled staff who all get on well together. The whole staff have been
a delight to mum and to us as visiting relatives. Like family. These have been hard times due to Covid but the staff have been unflinching in their commitment to the highest standards, despite being depleted in numbers at times. Great food. The staff are always friendly and very helpful. Caring, committed and competent. During low points in mum’s health, the staff would regularly phone to give updates. Facilitating visits and options during this latest COVID season, has been brilliant, allowing visits during her last days. The staff work as a harmonious team. Well supported by a great manager and enhanced by a lovely head chef, who went out of her way to get what mum liked. All very good.

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Review from Mike B (Son of Resident) published on 13 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Before Mum moved into Orchar Nursing Home, her physical and mental health had been deteriorating steadily and seemingly irreversibly over the course of the previous 2 years. Despite Mum’s initial reservations about the move she agreed to an initial respite placement at the Orchar in December 2019. Subsequently,
over the course of 2020 (and in spite of the exceptional challenges presented by the COVID-19 Pandemic) her numerous medical conditions have been carefully managed by the Orchar team and the improvements in both her physical and mental health have been truly remarkable. The round the clock care, kindness and professionalism provided by all the staff is absolutely first class and I have been delighted by the steady improvements Mum has enjoyed in both her physical and mental health and the quality of life she can enjoy at the Orchar. Thanks to all of the team at the Orchar and long may it continue!

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Review from Alan M (Son of Resident) published on 13 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I was looking through photos of my mum, it was startling to see how ill she looked on day one of her stay at the Orchar Nursing Home. Six months later the change was amazing. She looked so healthy and full of life, a testament to how well she was looked after. It was an Indian Summer to cap an
immensely full life. In the difficult days of the pandemic, bonds with the staff grew stronger and she was nursed back to health every time she was ill with one thing or another. I will have very fond memories of my visits to the home where I was made to feel very welcome.

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Review from Joan L (Niece of Resident) published on 17 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so very grateful to all the staff in the Orchar Nursing Home for the care and kindness shown to my aunt over the last 12-months or so, especially given the added work and worry caused by the Covid pandemic.
She arrived from England in a confused state, but within a week, Orchar had her transformed
with great care and lovely meals.
She has made a few new friends, which is heartening too. A hairdresser is an added bonus.
Communication with my sister and me has been appreciated with regard to Covid and minor ailments.
Staff answering the phone or at the front door are welcoming and friendly.
I am so glad there was a space available for my aunt at Orchar last year.

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Review from Heather D (Daughter of Resident) published on 5 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum and Dad enjoy the excellent care, good range of activities and the warm friendly environment here. Thanks to the professional yet cheerful, positive attitude of the team, and the town centre location, Orchar was their choice for residential care three years ago when they needed more assistance than
could be successfully provided at home. They love the entertainment and activities, always have good things to say about the meals and food in general, and we all appreciate the effort made for special celebrations. The past year's COVID-19 lockdown situations presented enormous challenges, and continue to do so; however, the management and the rest of the team have responded outstandingly. As well as being hugely thankful for their continuing excellent care and well-being support of Mum and Dad, I've been impressed by and grateful for the team's responsiveness and open communication during such a worrying time. I can't imagine anywhere else meeting Mum and Dad's differing needs so well.

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Review from Carol P (Wife of Resident) published on 13 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at Orchar Nursing Home for over a year now. He moved there from hospital with dementia and other complex medical needs. From day one he has been extremely well cared for. There is a lovely homely feeling to Orchar and the staff are all really friendly and welcoming to
our family and friends. Over time, everyone has made an effort to get to know my husband and his likes and dislikes and he appears to be very settled and contented there. The staff have made what could have been a difficult time for us much easier by their love and attention to him.

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Review from June M (Daughter of Resident) published on 13 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident in Orchar for a number of years now. Right from the start, it felt the right choice for both dad and the family. We are now well and truly part of the Orchar family. These last few months I don't think that anyone could have foreseen the present situation but I can only thank
my lucky stars that dad is where he is. I have always admired and totally appreciated all the staff in the home. However, since Covid-19 has been a cause for concern they have exceeded themselves. They have kept us informed, always there to answer questions and give reassurance about how my dad is doing. They have provided every opportunity for us to see our relatives, within government guidelines, whether it be by a video call or outdoor distanced meet dependent on the weather. I cannot praise every one of them enough and embracing us so warmly into their small community. I will never be able to thank them enough for all they have done, and are still doing.

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Review from Anne (Daughter of Resident) published on 13 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After my mum had a massive stroke we were faced with having to find the right home for her, its a daunting process and it has to be right for the resident and the family. When I first visited Orchar, I had a good feeling, it felt homely, friendly and not regimented. Mum has now been there for a year
and is happy and settled, we as a family are happy with the care she receives and the way they have coped during the Covid Pandemic, even though visits were stopped for a long time mum never felt lonely as the residents are treated like family by all the staff, which during this time was reassuring for us. Orchar has given us peace of mind that mum is safe and well cared for.

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Review from Kathryn J (Daughter of Resident) published on 13 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in Orchar since October 2018, my mother suffers from Dementia so she could no longer live alone. Both mum and I are very happy with the level of loving care provided at Orchar, my mum was a very independent woman and Orchar provides the correct balance of care that gives
my mum the feeling that she is an individual. All the staff are welcoming and caring from the manager to the handyman. I am so happy we chose Orchar together as we are both delighted with our choice. Throughout this Covid crisis, Orchar has provided excellent care for my mum and keep me informed at all times of any developments they also made lots of time for myself and extended family to have lovely FaceTime chats so my mum has not felt isolated during this pandemic. I can’t recommend Orchar highly enough. I have said many times to my husband I am so glad we chose Orchar.

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Review from Dorothy M (Daughter of Resident) published on 13 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

By January 2020, our Mum was unable to live independently and required 24 hour care due to Dementia. We chose Orchar because we were immediately impressed by the caring, homely atmosphere. Since Covid 19 lockdown, it has been a challenging time for Mum as she had been used to seeing her family every
day. We were concerned about the impact on her mental health when we could not visit.
However, we need not have worried as all of the staff have been outstanding and Mum has been looked after in a caring and compassionate way, like a member of their own family. During these unprecedented times, they have provided excellent client focused care.
Mum has enjoyed the variety of entertainment provided which keeps the residents engaged in social activities and she enjoys the variety and quality of the meals on offer.

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Review from Janice (Daughter-in-law of Resident) published on 28 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a difficult time for our family when we were looking for a nursing home for my Mum-in-law who was suffering from Alzheimer's. Four and a half years later, we are absolutely in no doubt that she is experiencing the best quality of life possible and we feel blessed to have found Orchar. We were
struck by the comfortable, homely atmosphere, the cheery, positive energy of the staff, and the hub of activity among residents engaged in a variety of activities. Friends and family are welcome and are invited to join in delicious meals and a range of social events. Also, there is a very strong link between Orchar and the local community and it is common to see all ages present on the premises. What really sets Orchar apart, however, is the fantastic level of care and commitment of the management and staff who go above and beyond expectations to meet Mum's changing needs. We continue to be very grateful for the professional, friendly and personal support given to Mum and to us as a family.

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Review from Keith C (Son of Resident) published on 3 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Orchar provided the best possible care for my dad in his 5-6 months there. From the first day to his last he was provided with superb personal care and the staff dealt with his complex needs in the most caring and professional manner. The care and compassion from the staff was amazing and they did their
very best to let my dad maintain his dignity there. I cannot speak more highly about our families experience at Orchar. I would recommend this home to anyone looking for an alternative for an elderly family member looking for additional support beyond their own home.

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Review from Peter S (Nephew of Resident) published on 27 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely delighted with the care and attention my 96 yr old uncle has received since entering Orchar Home in June 2019. He is encouraged to participate in all activities and it is to the home's credit he does so with enthusiasm. Just being in Orchar has given him a new lease of life. All the staff
are friendly and welcoming and we are kept up to date with how he is getting on.

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Review from D T (Son of Resident) published on 28 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After my mother (94) broke her hip (and then her dementia was advanced after the flu), we were very pleased with the care she received when admitted to The Orchar. We couldn't have managed any longer at home. At The Orchar my mother has put weight back on and is well cared for. She enjoys the food,
the social atmosphere and the activities. The staff are very welcoming and accommodating when we visit (at any time). There is a beautiful view, which we often enjoy with my mother.

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Review from J Y (Wife of Resident) published on 24 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident in Orchar Nursing Home since March this year. He was really ill when he arrived but due to the care he has received he is informed daily and takes part in the social life of the home. I have a great admiration for the care my husband is receiving and the support I receive.

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Review from Fiona D (Daughter of Resident) published on 2 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my Mum and Dad are at Orchar Nursing Home. Delighted with the care and support from staff. Excellent activities and pleasure to see them so well looked after.

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Review from Daniel M (Son of Resident) published on 3 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father became a resident in Orchar in July 2017 and was made most welcome there from the day he arrived.
He was cared for in the most professional way by all staff - managers, nurses, care assistants, catering staff, cleaning staff.
The level of attention he was given was exemplary.
Our family
were also treated exceptionally well particularly in the period leading up to his passing away.
I have nothing but praise for the staff at Orchar.

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Review from T K (Son of Resident) published on 3 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with Orchar Care Ltd and its employees has been a positive one is all aspects.
The level of care and professional approach given to both my parents is outstanding.
There is a genuine caring team from management to nursing and care in place.
The minute you step through the door a warm
friendly atmosphere greets you.
Communications and information. I think this is a very important part of Orchar Care Ltd's responsibility to the residents and family. The management team arrange meetings to let us know what projects are in place and give us the opportunity to ask questions.
A very professional care home.

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Review from Ewen W (Resident) published on 18 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I came into this home in July 2017, she has Alzheimer's and I had a heart attack. We are happy here, food is very good, staff are very caring and very helpful. The activities are very interesting.

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Review from John C (Resident) published on 18 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

View excellent.
Building excellent.
Décor excellent.
Cleanliness excellent.
Food excellent.
Staff excellent - I love them all.
Management excellent.

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Current Review Score: 10.0 (9.966)

Overview of Review Score

The Review Score of 10 (9.966) out of 10 for Orchar Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.966 for Orchar Nursing Home is calculated as follows: ( (339 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 348 Ratings = 4.966

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Orchar Nursing Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 26 Jul 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Good

(4)
How good is our staff team? Very good

(5)
How good is our setting? Very good

(5)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (19)

Meet the Team (1)

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Roxana Popescu

Job Title: Home Manager

Orchar is owned by Carewise Homes Group and is run by Home Manager, Mrs Roxana Popescu. Roxana is a 1st level registered nurse with many years of experience in nursing and health and social care. She has been part of the Orchar team for over 9 years and holds a Registered Manager Award SVQ4.


Our outstanding care team are also dedicated and highly qualified; most have completed NVQ levels 2 or 3. We insist on a high standard of care, so our employees are carefully selected, full induction training is provided and continuing professional development is undertaken by each member of staff.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Orchar Nursing Home to verify any information. View our terms and conditions. Orchar Nursing Home has an Enhanced Service - more info.