Orchar Nursing Home

Mum and Dad enjoy the excellent care, good range of activities and the warm friendly environment here. Thanks to the professional yet cheerful, positive attitude of the team, and the town centre location, Orchar was their choice for residential care three years ago when they needed more assistance than could be successfully provided at home. They love the entertainment and activities, always have good things to say about the meals and food in general, and we all appreciate the effort made for special celebrations. The past year's COVID-19 lockdown situations presented enormous challenges, and continue to do so; however, the management and the rest of the team have responded outstandingly. As well as being hugely thankful for their continuing excellent care and well-being support of Mum and Dad, I've been impressed by and grateful for the team's responsiveness and open communication during such a worrying time. I can't imagine anywhere else meeting Mum and Dad's differing needs so well.

My husband has been a resident at Orchar Nursing Home for over a year now. He moved there from hospital with dementia and other complex medical needs. From day one he has been extremely well cared for. There is a lovely homely feeling to Orchar and the staff are all really friendly and welcoming to our family and friends. Over time, everyone has made an effort to get to know my husband and his likes and dislikes and he appears to be very settled and contented there. The staff have made what could have been a difficult time for us much easier by their love and attention to him.

My dad has been a resident in Orchar for a number of years now. Right from the start, it felt the right choice for both dad and the family. We are now well and truly part of the Orchar family. These last few months I don't think that anyone could have foreseen the present situation but I can only thank my lucky stars that dad is where he is. I have always admired and totally appreciated all the staff in the home. However, since Covid-19 has been a cause for concern they have exceeded themselves. They have kept us informed, always there to answer questions and give reassurance about how my dad is doing. They have provided every opportunity for us to see our relatives, within government guidelines, whether it be by a video call or outdoor distanced meet dependent on the weather. I cannot praise every one of them enough and embracing us so warmly into their small community. I will never be able to thank them enough for all they have done, and are still doing.

After my mum had a massive stroke we were faced with having to find the right home for her, its a daunting process and it has to be right for the resident and the family. When I first visited Orchar, I had a good feeling, it felt homely, friendly and not regimented. Mum has now been there for a year and is happy and settled, we as a family are happy with the care she receives and the way they have coped during the Covid Pandemic, even though visits were stopped for a long time mum never felt lonely as the residents are treated like family by all the staff, which during this time was reassuring for us. Orchar has given us peace of mind that mum is safe and well cared for.

My mother has been a resident in Orchar since October 2018, my mother suffers from Dementia so she could no longer live alone. Both mum and I are very happy with the level of loving care provided at Orchar, my mum was a very independent woman and Orchar provides the correct balance of care that gives my mum the feeling that she is an individual. All the staff are welcoming and caring from the manager to the handyman. I am so happy we chose Orchar together as we are both delighted with our choice. Throughout this Covid crisis, Orchar has provided excellent care for my mum and keep me informed at all times of any developments they also made lots of time for myself and extended family to have lovely FaceTime chats so my mum has not felt isolated during this pandemic. I can’t recommend Orchar highly enough. I have said many times to my husband I am so glad we chose Orchar.

Mum has enjoyed the variety of entertainment provided which keeps the residents engaged in social activities and she enjoys the variety and quality of the meals on offer.

It was a difficult time for our family when we were looking for a nursing home for my Mum-in-law who was suffering from Alzheimer's. Four and a half years later, we are absolutely in no doubt that she is experiencing the best quality of life possible and we feel blessed to have found Orchar. We were struck by the comfortable, homely atmosphere, the cheery, positive energy of the staff, and the hub of activity among residents engaged in a variety of activities. Friends and family are welcome and are invited to join in delicious meals and a range of social events. Also, there is a very strong link between Orchar and the local community and it is common to see all ages present on the premises. What really sets Orchar apart, however, is the fantastic level of care and commitment of the management and staff who go above and beyond expectations to meet Mum's changing needs. We continue to be very grateful for the professional, friendly and personal support given to Mum and to us as a family.

Orchar provided the best possible care for my dad in his 5-6 months there. From the first day to his last he was provided with superb personal care and the staff dealt with his complex needs in the most caring and professional manner. The care and compassion from the staff was amazing and they did their very best to let my dad maintain his dignity there. I cannot speak more highly about our families experience at Orchar. I would recommend this home to anyone looking for an alternative for an elderly family member looking for additional support beyond their own home.

Absolutely delighted with the care and attention my 96 yr old uncle has received since entering Orchar Home in June 2019. He is encouraged to participate in all activities and it is to the home's credit he does so with enthusiasm. Just being in Orchar has given him a new lease of life. All the staff are friendly and welcoming and we are kept up to date with how he is getting on.

After my mother (94) broke her hip (and then her dementia was advanced after the flu), we were very pleased with the care she received when admitted to The Orchar. We couldn't have managed any longer at home. At The Orchar my mother has put weight back on and is well cared for. She enjoys the food, the social atmosphere and the activities. The staff are very welcoming and accommodating when we visit (at any time). There is a beautiful view, which we often enjoy with my mother.

My husband has been a resident in Orchar Nursing Home since March this year. He was really ill when he arrived but due to the care he has received he is informed daily and takes part in the social life of the home. I have a great admiration for the care my husband is receiving and the support I receive.

Both my Mum and Dad are at Orchar Nursing Home. Delighted with the care and support from staff. Excellent activities and pleasure to see them so well looked after.

I have nothing but praise for the staff at Orchar.

A very professional care home.

My wife and I came into this home in July 2017, she has Alzheimer's and I had a heart attack. We are happy here, food is very good, staff are very caring and very helpful. The activities are very interesting.

Management excellent.

She loves all the staff and enjoys all the entertainment which is provided - obviously a lot of thought goes into this too.

My grandma seems very settled at Orchar Nursing Home and has a good relationship with the staff. Since moving to Orchar Nursing Home it has been a lot easier to get my gran out as she was stuck in her house at home. She gets great enjoyment from being able to get out.

Mum has now been at Orchar for over 6 months and has enjoyed her first Christmas there. On Christmas Day she was unable to leave her room for Christmas lunch with the residents in the dining room so the staff set two places at the table in her room with crackers etc for us both. The meal was excellent, some staff popped in/out when they could. The residents are bought gifts and as she is a keen reader, were thoughtful enough to buy a selection of books. What could have been a difficult day turn into a very good experience.

I would highly recommend Orchar to anyone looking for care.