Riverside View Care Home

Regarding my time here, marvellous home and service.

This place is totally wonderful.

Physio staff were excellent in preparing you for discharge.

Very impressed with home, rooms and especially kindness and helpfulness of staff. Would recommend this home to anyone.

My dad was moved to Dundee to be near family. The care home manager met with me very quickly and explained everything I needed to know before he moved. From day 1, I have been so impressed by the standards of care. Staff have made every effort to get to know my dad and who he is as a person. Although he has dementia this is so important to me that they know him and all of his likes. The home has many thoughtful touches, the dinner table is set for every meal, half napkins and table cloths. the food is excellent and residents helped with eating. There is a genuine, caring atmosphere by all staff. I can pop in anytime and there is a friendly welcome. Communication with me as a relative is excellent, entertainment are numerous and my dad enjoys all of these. Well done to all. I have had no regrets and have been so impressed.

The care staff were so helpful and pleasant.

Welcoming, most helpful and well mannered, Considerate and caring at all times. Staff cheerful and accommodating at all times to myself, family and visitors.

My time at Bluebell gave me back my independence and confidence. The care and support from staff was very good. I was a bit anxious at first and reluctant to come out of my room but staff soon put me at ease and encouraged me to join the other service users in the dining room for meals. I soon made new friends which helped me in my recovery. I cannot thank the staff enough as I have now made a full recovery.

Staff very good. Room very clean.

I have been ill at home and hospital for 6 months. The home and the hospital have been very helpful to get me back to better health.

Following a short stay in hospital, I was referred to 'Bluebell care Unit' as part of 'Riverside View Care Home' to continue my rehabilitation. during that time, I was cared for extremely well and treated with respect at all times. Staff could not have been more caring and attentive.

Since my stay here (about 6 weeks) I have found all staff to be courteous, friendly, caring and professional. The carers do a great job providing anything and everything promptly and always with a smile. I cannot fault the carers and nurses at all. My experience here has been a very good stepping stone from hospital to home.

The care I received here was excellent by all members of staff from nurses, care assistants and cleaning staff and I wouldn't hesitate to come back here if I had to.

I found this to be a very warm and friendly experience. The staff couldn't be more helpful. I am very grateful to the staff and physio team for all their help and support.

My sister is well looked after. Never seen meals or been at the home at meal times.

The experience has been very good. The staff are really pleasant and very helpful.

The staff here are very kind and helpful and I couldn't wish for better care. Nothing is too much trouble for them. Food is excellent.

I have found my stay here to be pleasant and satisfactory.

I have enjoyed my stay at Bluebell - the staff have been very helpful and accommodation is very comfortable.

I found this to be a very warm, friendly experience. Staff performed above and beyond the call of duty on many occasions.