Castle View Nursing Home

I feel I no longer have to worry because my loved one is safe and cared for.

Mum's first trip out - a lovely trip to the promenade for an ice-cream and cup of tea, Hannah and Karen (staff) have been trying to get Mum out for months. Their perseverance finally paid off. Both are very friendly dedicated members of staff and have the residents and family interests at heart. I joined them on the promenade and we had a very enjoyable couple of hours - thank you.

Always find Rosemary very clean, room always clean, most times I visit she always seems happy. She does have her bad day. I find staff very nice always offer me a coffee and biscuits. The home its self is always nice and clean pleasure to visit her.

Overall I am satisfied with my mums care as it is trying sometimes looking after someone with dementia.

We went through his care plan in a very thorough and professional way. I am very happy with my husband's care, all staff are friendly, kind and helpful.

We are really happy with the care and support our mum receives. The staff are really welcoming, nurturing and it feels like they genuinely care - It's so lovely to see our mum looking so well and we really appreciate everything they do. The staff all work extremely hard and it's wonderful to see our Mum being encouraged to take part in some of the daily activities that they put on. A special mention for the Cultural Day - an amazing event that the staff arranged including all our families and there's.

She is treated with dignity and care!

Castle View is a wonderful care home with amazing staff who do their utmost to give residents the best care possible. My Mum has settled in well and is safe and happy in a lovely peaceful location. 5 stars from me!

My father has been a resident at Castleview for 2 years now and the care that he receives is still exceptionally amazing but as his condition deteriorates the staff work harder to find ways to keep him connected and interested in the activities that are on offer. Sam the manager is very approachable and always open to suggestions from relatives regarding their loved ones care. There is one lady that works so hard behind the scenes and she is never mentioned but she is the first point of contact...you may call her Helen but I call her Wonder Woman.

My mother is 98 years old and her needs are few. She does not engage in any activities and only eats porridge (3 times a day). From my observations (rather than her experience) the food looks good and staff do organise activities. I have rated value for money because the home is expensive for what she gets out of it. The staff are friendly and kind to her and that matters.

My mother has now been a resident for 6 months. Her life changed completely but all the wonderful staff have made the transition an amazingly smooth, caring and attentive experience. Although my mother prefers her own company she is never forgotten and she is always gien the opportunity to be involved by the excellent staff. Overall my mother is safe, has a bright and sunny room with a lovely view and looked after by thoughtful staff that provide an exceptional level of care that exceeds all our expectations - thank you all.

Mum has been a resident of Castle View since March 2024 and has been so happy, well looked after, loved even, and safe, during all that time, despite initially embodying 'Houdini'! As dementia slowly takes over her mind, and body by the advancement of the disease, she is treated wtih respect, understanding and compassion by all of your team. She truly could not be in a better place. Both my sister and I feel this. We love seeing how inclusive the home is for the residents with such a variety of stimulating activities showcased on the Castle View social media page.

Mum really enjoys the activities they do u here and all the staff are lovely to her, she is very happy here.

My mum's care is generally good. However, some aspects could be better, basic care such as brushing hair, keeping the nails on her hands clipped and wearing stained clothes could be improved.

Mum has settled in well and is much healthier and happy in herself. The staff are friendly and helpful. Encouraging her to participate in the activities.

Overall the home is very well run. Management are accessible and staff are very helpful.

This is our first Christmas with my mother in law at Castle View. It has become a second home for us. Nothing is too much trouble. All staff are kind, professional, attentive and welcoming, they always encourage us to make ourselves at home and nothing is too much trouble. The activities co-ordinators are astounding. they are inventive, kind, hard working and warm and bring warmth and delight to all the residents and their families. The home and rooms are clean, tidy and organised. We would recommend Castle View to all our friends. They are fabulous.

Castle View Care Home has been taking care of Dad for the last few years. My sister and I don't live on the island and the care of Dad seems particularly important as we can't always be there. We are always greeted with a smile, a warm hello and even a hug from the wonderful staff at Castle View. They all go the extra mile and look after Dad as if he is family to them. We couldn't be happier and are very reassured with Dads care.

We are extremely happy with the care our mum receives at Castle View Care Home. The staff are so friendly, kind and professional. We are kept updated regarding Mum's care. The environment is clean and homely and the activities provided are engaging and promote excellent socialization opportunities, which was so important to us as a family for mum. We truly feel mum feels at home and is very well cared for.

We are visiting Castle View today for my mother's birthday. Cannot speak highly enough of the staff who did everything possible to make her birthday enjoyable. Wonderful decorations, cakes & savouries and a lovely birthday cake. And big number celebration balloons!