Castle View Care Home

Ballatessan Meadow, Peel, Isle of Man IM5 1DX
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9.5 55 Reviews
  • Castle View Care Home, Isle of Man
The compassionate Castle View care team is committed to providing the highest standards of quality and person-centred nursing and dementia care on a permanent and short stay basis. They never lose sight of the fact that, first and foremost, Castle View is the residents’ home.

Castle View provides residents with facilities in a warm and caring environment benefiting from its peaceful location and surroundings. Set in secure landscaped grounds with stunning views over the hills and down to the sea, Castle View is conveniently located on the outskirts of the picturesque town of Peel on the western coast of the Isle of Man. Bedrooms have en-suite facilities, electric profiling beds, and assisted bathrooms are also available. The home has an on-site hairdressing salon and residents can use the free WiFi throughout the home.

Residents can also benefit from a sensory unit, enjoy a broad range of activities and are encouraged to live as independently as possible, through the use of care pathways, particularly for residents who are living with dementia.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Gardens
  • Bar/Café

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1575
  • Self-Funded Nursing Dementia Care: from £1575
  • RESPITE Self-Funded Nursing Care: from £1791
  • RESPITE Self-Funded Nursing Dementia Care: from £1791

These prices are only a guideline, please contact Castle View Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Sam Koroma (Home Manager)

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • The homes open visiting policy helps residents and loved ones share visits at the times that are most convenient for them.

Castle View Care Home Reviews (55)

9.5

Castle View Care Home has a Review Score of 9.5 (9.543) out of 10, based on 29 reviews in the last 2 years.
Over all time Castle View Care Home has 55 reviews.

Overall Experience
  • 31
  • 20
  • 4
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Date Published
  • 55
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Reviewer Connection to Castle View Care Home
  • 25
  • 8
  • 5
  • 4
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  • 1
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Total of 55, showing 1-20
Review from Teresa C (Sister-in-law of Resident) published on 4 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had to find somewhere quickly to have brother looked after all the staff did a great job looking after brother he was very poorly and was looked after washed, shaved, treated with dignity in his final weeks. We visited him many times when we come over from Lancashire. Lovely kind hard working staff
who care, nothing was to much trouble for them. The reception lady was great when I spoke to her I knew it was the right place for thhim to be straight away. He passed on 7th August in Castle View at peace.
Reply from Sam Koroma, Home Manager at Castle View Care Home

Teresa, thank you for your kind words and recognition of the team at Castle View. We are so sorry for your loss and we hope we made your relative's time with us was as comfortable and as peaceful as possible. Your comments will be passed on to the team.

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Review from Mark C (Son of Resident) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have no issues with Castle View and the care for my mother has exceeded my expectations.
Reply from Sam Koroma, Castle View Manager at Castle View Care Home

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about the care your mother is receiving and the recognition of the team at Castle View Care Home. Your feedback has been passed on to the team.

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Review from Valerie T (Daughter-in-law of Resident) published on 4 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a registered nurse (manager), I was humbled to witness the overall caring, professional, empathetic quality of care given to my mother in law in her final days. Also, the care, support provided to the family was exceptional.
Reply from Sam Koroma, Castle View Manager at Castle View Care Home

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at Castle View Care Home. We are sorry for your loss, and we hope we made your mother-in-law's time with us as comfortable and as peaceful as possible. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read your comments reflect this. Your comments will be shared with the team.

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Review from Linda G (Friend of Resident) published on 22 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have now been visiting for 6 months and have always found the staff to be caring and helpful.
Reply from Sam Koroma, Castle View Manager at Castle View Care Home

Thank you for taking the time to leave us a review and for your positive comments and recognition of the team members at Castle View Care Home. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read your comments reflect this. Your feedback will be shared with the team.

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Review from Antonia K (Daughter of Resident) published on 9 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Castle View are very caring and efficient. We particularly appreciate the "open door" policy and the welcome given to residents' family and friends. Their social media page is very painful and informative.
Reply from Sam Koroma, Castle View Manager at Castle View Care Home

We would like to thank you for taking the time to leave us a review and for your positive comments about our home, Castle View Care Home, our team, and the care we provide to our residents and their families. All comments will be shared with the team.

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Review from Michele W (Daughter of Resident) published on 22 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been a resident at Castle View Nursing Home since 2023. Mum visits regularly, but unfortunately, my sister and I are living in England, so our visits are periodic. Castle View has given my dad and mum love, care, smiles, plenty of laughter, and a 'new extended family' that I also get the
privilege to be a part of.
Thank you to all the staff at Castle View Peel for the time they put into both the patient and the families. It is very much appreciated!
Reply from Sam Koroma, Castle View Manager at Castle View Care Home

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your dad's care and the team at Castle View Care Home. Your feedback will be shared with the team who will be delighted with your review.

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Review from Patricia H (Wife of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the care and attention my husband has received has been excellent. The staff are incredibly kind and efficient. Professionalism and understanding of his needs are faultless. The whole team from the carers to domestic, kitchen and laundry, amazing. Nothing is too much trouble, the helpfulness
at reception to the busy handymen and gardener/painter ensures I go home knowing my husband is in good hands.
Reply from Sam Koroma, Castle View Manager at Castle View Care Home

Thank you for taking the time to leave us a review. We are pleased to read your positive comments about your husband's care and the team at Castle View Care Home. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read your comments reflect this. Your feedback will be shared with the team.

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Review from D W (Stepdaughter of Resident) published on 26 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Resident very happy. Always laughing with staff and very comfortable in environment.
Staff always ensure he has enough to eat and drink and engage him in activities regularly.
Resident had a birthday party this month and a beautiful afternoon tea was made, a private room for family and young children
thought of with games being provided.
All had a lovely time. Thank you Castle View.
Reply from Sam Koroma, Castle View Manager at Castle View Care Home

Thank you for taking the time to leave a review for Castle View Care Home and for your positive comments about our home and team. Your feedback will be shared with the team.

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Review from Elly G (Daughter of Resident) published on 26 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Castle View Nursing Home for the last 3 months. The staff are kind and attentive. The home is clean, well-maintained, and has a warm, welcoming atmosphere. There are plenty of activities to keep residents engaged, and communication with family members is excellent.
I
would recommend Castle View Nursing Home.
Reply from Sam Koroma, Castle View Manager at Castle View Care Home

We would like to thank you for taking the time to leave us a review and positive comments about the home and team at Castle View Care Home. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read your comments reflect this. Your feedback will be shared with the team who will be delighted with your review.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from Y W (Daughter of Resident) published on 17 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff makes Castle View feel like a home. They always have a hug and a kind word for the residents and family members. Nothing is too much trouble. The facility is spotlessly clean and the amenities and activities are wonderful. Again, it's the staff involved with enriching the resident's lives
that makes Castle View such a special place. Thank you!
Reply from Sam Koroma, Castle View Manager at Castle View Care Home

We would like to thank you for taking the time to leave us a review and positive comments about the home and team at Castle View Nursing Home. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read your comments reflect this. Your feedback will be shared with the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
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Review from Lynne M (Wife of Resident) published on 6 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Two years as a resident, my husband is looked after so well, the staff are amazing, caring, entertaining and full of empathy. Every day is a challenge for them all and they do their absolute best, often against all odds. Dementia is the most dreadful disease but they understand the needs of both residents
and families, allowing families to live their lives knowing their loved ones are cared for well. Still feel staff need more support in so far as if they are ill themselves (bigger issues) they should be paid - loyalty deserves support.
Reply from Sam Koroma, Home Manager at Castle View Care Home

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your husband's care at Castle View, and it is lovely to hear you're happy with the team that work here at the home. Your feedback will be passed on to the team.

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Review from J W (Wife of Resident) published on 18 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel my husband is being cared for very well, his needs being accommodated. The staff are all friendly and helpful and offer support to me as well as my husband.
Reply from Sam Koroma, Castle View Manager at Castle View Care Home

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at Castle View Nursing Home. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read your comments reflect this. Your feedback will be shared with the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
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Review from Julia W (Daughter of Resident) published on 12 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is very well cared for and appreciated, her needs are met plus her wants. She feels at home here and I feel welcomed and cared for every time I visit. The staff are professional yet friendly and more like family. I feel reassured, when I am not on the island, that mum is in the best place
and cared for in a loving appropriate way. Thank you.
Reply from Sam Koroma, Castle View Manager at Castle View Care Home

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at Castle View Nursing Home. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read your comments reflect this. Your feedback will be shared with the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
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Review from D C (Daughter of Resident) published on 12 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad only arrived at Castle View last week, but since he arrive we can not praise the care he has been given enough. All of the staff are so friendly and the way they engage with dad is lovely to see, they have fun with him too which I know he likes. This was a very hard decision for us as we did
all we could to keep dad in his own home. Dad deserves the best care possible and we know he will get that here. They have made us feel so welcome too, which helps in such a difficult time.
Reply from Sam Koroma, Castle View Manager at Castle View Care Home

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at Castle View Nursing Home. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read your comments reflect this. Your feedback will be shared with the team who will be delighted with your 5* review.

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Review from R R (Power of Attorney of Resident) published on 10 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The review was carried out in an unhurried manner. This type of resident is in a vulnerable position and it is good to think that there is great consideration given to their welfare. It gave a good opportunity to raise any concerns which may exist, which one can only hope will be acted upon.
Reply from Sam Koroma, Castle View Manager at Castle View Care Home

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at Castle View Nursing Home. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R W (Daughter of Resident) published on 25 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is treated with respect, friendliness and kindness. All her needs are taken care of quickly. The staff are a joy and have her laughing everyday. From nurses to cleaners, everyone worked so hard, especially the carers, but always with a smile. The whole of Castle View Nursing Home is spotlessly
clean. The daily selection of food is very varied and they go out of their way to accommodate mum's whims when possible. I can not praise all at Castle View enough.
Reply from Sam Koroma, Castle View Manager at Castle View Care Home

We would like to thank you for taking the time to leave us a review and positive comments about the home and team at Castle View Nursing Home. The care and services we deliver as a team to our residents and families are extremely important to us and it's lovely to read your comments reflect this. Your feedback will be shared with the team who will be delighted with your 5* review.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
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Review from Neil W (Partner of Resident) published on 25 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at Castle View Nursing Home are doing their best to care for my partner who is in an advanced stage of dementia. It is a difficult task at the best of times but in general the care is as good as it could ever be, apart from one to one/ 24 hours/7 days per week, which is not entirely an option.
Reply from Sam Koroma, Castle View Manager at Castle View Care Home

Thank you for taking the time to leave us a review and positive comments about the home and team at Castle View Nursing Home. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M P (Son of Resident) published on 4 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been resident for over 2 years now and is very settled. The staff are very attentive and caring towards mum and other residents. Always giving a friendly wave and say hello when passing. Staff are always available to answer queries or sort any problems.
Reply from Sam Koroma, Castle View Manager at Castle View Care Home

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at Castle View Nursing Home. The care and services we deliver as a team to our residents and families are extremely important to us, and its lovely to read your comments reflect this. Your feedback will be passed on to the team who will be delighted with your 5* review.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
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  • Value for Money
Review from A A (Daughter of Resident) published on 11 October 2024 Submitted via Website • Report
Overall Experience 3.0 out of 5
Castle View is a good care home. The structure is pleasant. Manager personable and friendly, nursing staff professional, carers carry out assigned duties. However, on more than one occasion, points I have raised have not been satisfactorily addressed:
1. Catering service could be improved by privileging
quality over quantity and serving food at the desired temperature.
2. Response time to the call bell is often unacceptably lengthy, forcing resident to resort to other means of attracting attention.
3. Handling of laundry needs improvement: too often named and numbered items are mislaid.
Also, with a few exceptions carers are less personable than they could be, considering they are caring for elderly, fragile individuals needing reassurance and kindness. Recently my relative has been unwell but has not received the extra attention and sympathy one should expect. Communication with staff especially on weekends is difficult. The two staff mobile phones on my relative's floor are often switched off.
Reply from Sam Koroma, Castle View Manager at Castle View Care Home

Thank you for taking the time to leave a review for Castle View Nursing Home. The care and services we provide to our residents and their families are important to us. We are always looking at ways to continually enhance our care and services, and your feedback is very valuable to us. I am aware that you are in contact with the team in the home, and will meet with them for more updates when you visit the island later this month. Thank you again for your feedback.

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Review from M M (Friend of Resident) published on 3 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely visit showing how excellently my friend is being looked after. From an initial phone call to the swift welcome, and then the time with my friend. The team was efficient, unobtrusive, helpful, and always incredibly kind. We were offered refreshments and help at every stage. My friend is loving
the home! Great job - well done!
Reply from Sam Koroma, Castle View Manager at Castle View Care Home

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at Castle View Nursing Home. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read your comments reflect this. Your feedback will be shared with the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.543)

Overview of Review Score

The Review Score of 9.5 (9.543) out of 10 for Castle View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.543 for Castle View Care Home is calculated as follows: ( (221 Excellents x 5) + (84 Goods x 4) + (26 Satisfactorys x 3) + (6 Poors x 2) ) ÷ 337 Ratings = 4.543
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Castle View Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

* Isle of Man Inspection Unit is responsible for the registration and inspection of social care services in Isle of Man.

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (1)

Sam

Sam Koroma

Job Title: Home Manager Joined: 2022

It is my responsibility to ensure that all residents in Castle View are provided with the very best care and that our staff team, work their hardest, with respect and compassion so that those we support can maintain their dignity and live a healthy and happy life.

Frequently Asked Questions about Castle View Care Home

What types of Care is Castle View Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Castle View Care Home have?

There are 66 Single Rooms.

What are the Facilities & Services at Castle View Care Home?

Own Furniture if required, Gardens & Bar/Café are some of the Facilities & Services.

How far is Castle View Care Home to the centre of Isle of Man?

5.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Castle View Care Home to verify any information. View our terms and conditions. Castle View Care Home has an Enhanced Service - more info.