Castle View Care Home

Ballatessan Meadow, Peel, Isle of Man IM5 1DX
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9.6 67 Reviews
  • Castle View Care Home, Isle of Man
The compassionate Castle View care team is committed to providing the highest standards of quality and person-centred nursing and dementia care on a permanent and short stay basis. They never lose sight of the fact that, first and foremost, Castle View is the residents’ home.

Castle View provides residents with facilities in a warm and caring environment benefiting from its peaceful location and surroundings. Set in secure landscaped grounds with stunning views over the hills and down to the sea, Castle View is conveniently located on the outskirts of the picturesque town of Peel on the western coast of the Isle of Man. Bedrooms have en-suite facilities, electric profiling beds, and assisted bathrooms are also available. The home has an on-site hairdressing salon and residents can use the free WiFi throughout the home.

Residents can also benefit from a sensory unit, enjoy a broad range of activities and are encouraged to live as independently as possible, through the use of care pathways, particularly for residents who are living with dementia.
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Care Provided by Castle View Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Gardens
  • Bar/Café

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1601
  • Self-Funded Nursing Care: from £1701
  • Self-Funded Nursing Dementia Care: from £1701
  • RESPITE Self-Funded Residential Care: from £1801
  • RESPITE Self-Funded Nursing Care: from £1934
  • RESPITE Self-Funded Nursing Dementia Care: from £1934

These prices are only a guideline, please contact Castle View Care Home to find out the exact price for your requirements.

Contact Castle View Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Castle View Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sam Koroma (Home Manager)

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • The homes open visiting policy helps residents and loved ones share visits at the times that are most convenient for them.

Castle View Care Home Reviews (67)

9.6

Castle View Care Home has a Review Score of 9.6 (9.595) out of 10, based on 37 reviews in the last 2 years.
Over all time Castle View Care Home has 67 reviews.

Overall Experience
  • 39
  • 23
  • 5
  • 0
  • 0
Date Published
  • 67
  • 12
  • 19
  • 37
  • 30
Reviewer Connection to Castle View Care Home
  • 32
  • 9
  • 8
  • 4
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 67, showing 61-67
Review from J B (Daughter of Resident) published on 13 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am delighted to see my mum flourish in the care of the wonderful staff at Castle View. She has so much more stimulation than we could have offered at home. She is such a sociable lady with a great sense of humour.
She seems to be shining here. Her appetite is better and she is drinking much more.
Thank
you.
Reply from John Adair, Home Manager at Castle View Care HomeThank you for your feedback, we appreciate the time you have taken to do this.
It means a lot to the team to be able to assist both our residents and their relatives.
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Review from David B (Husband of Resident) published on 13 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
At a very difficult time, finally admitting my wife needs more care than I could give her at home. I found the manager and his staff very supportive and caring. They put my wife and myself at ease and have made the transition from home to care as easy and with a lot of understanding and dignity.
Reply from John Adair, Home Manager at Castle View Care HomeThank you for your feedback, we appreciate the time you have taken to do this.
It means a lot to the team to be able to assist both our residents and their relatives.
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Review from P Q (Daughter of Resident) published on 21 November 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Overall we are happy with the care my mother receives.


The only problems we came across are that her hearing aid battery is not always changed when required and so limits her interaction.


She has 'lost' her teeth on a number of occasions but if they were placed to soak overnight, this would not

happen!


We feel the food is of a high standard and staff are very good.

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Review from G H (Wife of Resident) published on 1 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Shortage of staff bedevils all attempts to excel. Staff on duty make every effort to cover but find it difficult. Increased remuneration would undoubtedly improve recruitment and retention of well-qualified personnel.
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Review from Shona D (Daughter of Resident) published on 17 October 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I am very happy with the care received by my Mum. The staff are well trained and extremely thoughtful, knowledgeable and compassionate. If I had had any concerns or worries staff are always helpful and spend the time to help. The manager is always available and approachable should I wish to speak with
him. My only concerns are the level of staffing does appear low putting staff under unnecessary pressure during busy periods and the home is in need of some decoration and remedial building works.
Reply from John Adair, Home Manager at Castle View Care HomeWe are delighted to hear that you are happy with the care your relative is receiving at Castle View and you find our team to be well trained, extremely thoughtful, knowledgeable and compassionate. The care and wellbeing of our residents is always our top priority.

At Castle View, we take great pride in listening to our residents, relatives and friends and ensuring we deliver high-quality care and facilities. We run regular recruitment campaigns to build our care team thus ensuring they are able to provide person-centred care and spend valuable time with our residents. Rest assured that at all times we ensure we have the appropriate staffing levels and skill mix in the home. We always welcome the opportunity to improve and hope that you will continue to share your suggestions with us in the home in future.
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Review from M L (Daughter of Resident) published on 26 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are pleased that mother has settled into Castle View Nursing Home. Initially, she was extremely poorly with vascular dementia, hip problem, she is now mobile with the use of a zimmer frame. She likes to be washed/dressed much earlier than 10:00 am lack of staff? She enjoys the afternoon activities
but would like them everyday, holiday, admin, illness means no activities some days. Appreciates the hairdresser service. Likes the current chef making fresh fruit salad for her.
Reply from John Adair, Home Manager at Castle View Care HomeWe are delighted to hear that your mother has settled in well at Castle View and is enjoying the activities, care and food on offer here. The health and well-being of all our residents is our absolute priority and we work with every resident to ensure they get the care and attention they need. We are currently working to recruit suitable new colleagues to join our team, and in the very near future, all residents will see new faces offering care and support in the home.

Our home manager’s door is always open as we welcome the opportunity to improve, and hope that you will continue to share your suggestions with us in the home in future.
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Review from E C (Son of Resident) published on 11 February 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very satisfied.
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Current Review Score: 9.6 (9.595)

Overview of Review Score

The Review Score of 9.6 (9.595) out of 10 for Castle View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 37 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.595 for Castle View Care Home is calculated as follows: ( (294 Excellents x 5) + (112 Goods x 4) + (28 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 437 Ratings = 4.595
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Castle View Care Home is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 35 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

* Isle of Man Inspection Unit is responsible for the registration and inspection of social care services in Isle of Man.

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (13)

Meet the Team (1)

Sam

Sam Koroma

Job Title: Home Manager Joined: 2022

It is my responsibility to ensure that all residents in Castle View are provided with the very best care and that our staff team, work their hardest, with respect and compassion so that those we support can maintain their dignity and live a healthy and happy life.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Castle View Care Home to verify any information. View our terms and conditions. Castle View Care Home has an Enhanced Service - more info.