Warmere Court has a Review Score of 9.8 (9.823) out of 10, based on 20 reviews in the last 2 years. Over all time Warmere Court has 108 reviews.
Review from Peter W (Resident) published on 7 June 2019
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
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Review from Joan E (Resident) published on 7 June 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Karen H (Daughter of Resident) published on 7 June 2019
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Overall Experience
5.0 out of 5
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Review from Susan B (Resident) published on 7 June 2019
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Overall Experience
5.0 out of 5
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Review from Gwendoline H (Resident) published on 5 June 2019
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Overall Experience
5.0 out of 5
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Review from Diana L (Resident) published on 5 June 2019
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Overall Experience
4.0 out of 5
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Review from Brian K (Resident) published on 4 June 2019
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Overall Experience
5.0 out of 5
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Review from Chris J (Resident) published on 4 June 2019
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Overall Experience
5.0 out of 5
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Review from Ian F (Brother of Resident) published on 30 May 2019
Submitted via Website •
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Overall Experience
5.0 out of 5
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Review from M G (Son of Resident) published on 10 May 2019
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Overall Experience
4.0 out of 5
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Review from Susan M (Daughter of Resident) published on 9 May 2019
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Overall Experience
5.0 out of 5
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Review from Barbara M (Relative of Resident) published on 21 December 2018
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Overall Experience
5.0 out of 5
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Review from J D (Private Carer of Resident) published on 26 November 2018
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Overall Experience
5.0 out of 5
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Review from Oliver B (Son-in-law of Resident) published on 1 November 2018
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Overall Experience
4.0 out of 5
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Review from M H (Granddaughter of Resident) published on 20 September 2018
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Overall Experience
5.0 out of 5
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Review from Peg F (Resident) assisted by family/friend published on 20 September 2018
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Overall Experience
5.0 out of 5
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Review from Anita S (Daughter of Resident) published on 20 September 2018
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Overall Experience
5.0 out of 5
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Review from Alan R (Husband of Resident) published on 7 May 2018
Submitted via Website •
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Overall Experience
5.0 out of 5
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Review from Jackie B (Sister of Resident) published on 12 April 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from John Y (Resident) published on 10 April 2018
Submitted via Website •
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Overall Experience
5.0 out of 5
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The Review Score of 9.8 (9.823) out of 10 for Warmere Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.823 for Warmere Court is calculated as follows: ( (193 Excellents x 5) + (37 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 232 Ratings = 4.823
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Warmere Court is based on 20 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 20 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 17 Jan 2024
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Job Title: Home Manager
Joined: 2021
Irene started her career in health and social care as a care worker in a residential home at the age of 14. Staying and progressing for a further 30 years. In this time, Irene had a variety of job roles such as head of care, home trainer, NVQ assessor, team leader, deputy manager and now registered Service Manager.
Irene says "I have supported many people from all walks of life and have a passion for providing excellent person-centred care. I aim to ensure that Warmere Court runs in line with the CQC standards and you will always receive the warmest of welcomes here. The staff team at Warmere Court are fabulous and we all support one another to ensure that our residents are safe and happy."
Warmere Court provides a homely and friendly environment for the residents who choose to live here. There is nothing more rewarding than seeing the positive difference that we make as a team for the residents.
Irene is super proud of what team Warmere Court are achieving day in and day out. She loves her role and couldn’t be happier. Irene wholeheartedly thanks her team for what they do.
Job Title: Service Administrator/ Team Leader
Joined: 2017
I have worked at Warmere Court for 13 years. 3 years in the old Warmere Court and 10years in the new Warmere Court.
I enjoy my role because It is so nice to help and make a difference in the community to older peoples lives
Knowing that every time I am at work I’m making a difference and promoting Shaw’s beliefs of wellness, happiness and kindness is what makes us as a team bond together.
I have so many fond memories to choose from, I love the days which involve the staff getting dressed up, fetes, trips out, fundraising days etc.
Qualifications include Manual Handling Trainer, NVQ LVL 2 in health and social care, Nutrition and Hydration Champion, Level 2 certificate in dementia care, level 3 in palliative care, medication trained
Job Title: Activities Champion
Joined: 2017
I have worked for Shaw Healthcare since 2017 and started out as a bank domestic assistant before later becoming a full-time member of staff as a support worker. Within my time at Shaw I also helped out in the kitchen as a bank kitchen assistant.
My current role at Warmere now includes activity coordinator whilst continuing my role as a support worker. I enjoy working in a care setting and helping to look after and provide the best possible care to our residents.
I decided to take on a role as an activities coordinator as I wanted to be in a role where I could take the opportunity to get to know residents on a more personal level and be able to learn their hobbies and interests, their life stories and experiences etc and to be able to have the opportunity to get to know them and in doing so help provide more engaging and meaningful activities and one to ones that make a difference to the residents lives.
Job Title: Team Leader
Joined: 2016
I have worked at Warmere court for a total of 9 years this year (November) I left college and then came straight into care work. I was unsure of what care was like as a job role but has been the best experience. I started as a support worker but now have exceeded onto becoming a Team Leader and an activity coordinator. I love the different aspects of my job and giving the service users I care for the best care I can.
I am also a guide leader in Littlehampton and have been doing that for 10 years which is a big part of my life and have taken Guides all over the world and made many memories. Caring for people is what I do best. I love working within the home and knowing that a small difference in their life makes a big impact. I love seeing my service users smile and knowing what I do at the end of the day is for them.
Every day is a different day in care which is what I enjoy! I have got to meet so many local families and have seen their loved ones at their best and their worst. That is really special to me.
My favourite time of the year within the home is at Christmas decorating the home for the service users and giving them presents. It is a nice family feel to the home.
Job Title: Team Leader
Joined: 2005
I am very proud to say that I have worked at Warmere Court for 26 years! Its hard to believe but, I have 11 years here working with Shaw healthcare and 15 years at the old Warmere Court for West Sussex County Council – 33 years in total working in care here in West Sussex.
I enjoy caring for people and making a difference in my community. I try my best to make every day special and worthwhile
Having a close bond with colleagues and residents, makes work days so special, we are one big happy family here.
Everyday offers an opportunity to give me a new best memory, I love the big holidays like Christmas and Easter but, day to day there could just be a little thing you could do, or say and it will make someone smile, and to me that makes all the difference.
Qualifications include: NVQ 2, medication trained
Job Title: Support Worker
Joined: 2005
I have now worked at Warmere Court for a total of 25 years. 9 years at the old Warmere Court with West Sussex council and then 16 years at the new Warmere Court with Shaw healthcare.
I enjoy working in the home and Knowing that every shift, I’m doing everything I can to enrich the resident’s lives and keep them all happy. At the end of the day everything we do is for them.
Every day is a special day and that’s what makes working in care great. Seeing the residents smile and realizing the work you do is really making a difference. Its crazy to think I have been here for 25 years. I have met and got to know so many local families.
I love Christmas time in the home, decorating the home all nice, giving residents presents, playing games, it is a really nice family feel all around the home.
Job Title: Support Worker
Joined: 2022
Working as a support worker at Warmere Court has been one of the most exciting times for me as a carer. Having the privilege to care for the elderly is quiet humbling and yet fulfilling.
At Warmere Court, I got opportunities to learn and grow to be a more efficient and effective carer based on the Shaw guiding principles of kindness wellness and happiness.
I appreciate all team members who make work enjoyable and easier on some hard days.
Job Title: Support Worker
Joined: 2020
Ever since I stepped into this home from my first day I was welcomed by all the team and have felt apart of Warmere since.
I enjoy my role as a support worker, because we make a positive difference to people’s lives every day. It makes my day when I make someone smile.
Job Title: Senior Domestic
Joined: 2025
During my time I have been welcomed with open arms.
I work in leading domestic services within the home, we have a great team ensuring all our service users have a clean and tidy environment. It is so imported that we ensure that infection control is adhered to in a care environment to protect all within our service. Its also lovely spending time with the service users and so rewarding.
Job Title: Maintenance Operative
Joined: 2025
I am Maintenance at Warmere Court and joined Shaw in February 2025.
Working 3 days a week, Monday, Tuesday & Friday suits me and the role really well.
My career has mainly been as an Operations Manager in electronics for over 30 years, however the last 7 years has been spent running my own Farm Shop business which was really full on, especially during the pandemic. My family all played their part but eventually 6 days a week, 10 hours a day was too much.
I’m a fidget and never stop so working at Warmere Court is perfect and very rewarding seeing the difference small improvements can make to the residents, the property itself its surroundings, it’s safety and the staff.
I love a To Do list of which I now have in abundance.
The staff at Warmere Court and the Maintenance advice I’ve received from others in a similar role has been heart-warming and really appreciated.
Onwards we go and remember, Everyday a little better!
