Newfield Lodge

Brookfield Avenue, Castleford, WF10 4BJ
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9.8 98 Reviews
  • Newfield Lodge, Castleford
Newfield Lodge offers 24 hour residential and dementia care in luxury surroundings which create a great place to live.

Staff at Newfield Lodge are proud to be making a real difference to the lives of the residents and this is reflected in the personalised care and active lifestyle choices.

The modern and purpose-built home plus the inclusive offer means that life at Newfield Lodge is relaxed, safe and enjoyable. All 64 bedrooms are en-suite wet rooms and are equipped with a flat screen TV, DVD player, mini fridge and wifi.

Newfield Lodge is proud to be rated as 'good' by the Care Quality Commission (April 2017). Ideal Carehomes are proud to have been awarded Large Residential Care Provider at the Laing Buisson Awards 2022.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1380

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

These prices are only a guideline, please contact Newfield Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Lynn Robinson (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Single Rooms with ensuite Wet Room (64)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Newfield Lodge are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.

Parking

  • Newfield Lodge has plenty of onsite parking for visitors.

Newfield Lodge Reviews (98)

Total of 98, showing 81-98
9.8

Newfield Lodge has a Review Score of 9.8 (9.803) out of 10, based on 28 reviews in the last 2 years. Over all time Newfield Lodge has 98 reviews.

Overall Experience

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Review from Jane H (Relative of Resident) published on 23 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely, clean, modern, staff good. However, when we looked around I was assured my cousin who is a resident would be with similar people as herself, however, a lot of residents seem to have dementia. My cousin is self-funded and pays top price but has to provide own drinking chocolate and horlicks if
she wants a cup before bedtime. Meals are good.

Reply from Helen Chermside, Customer Service Executive at Newfield Lodge

Thank you for taking the time to review Newfield Lodge. Ideal Carehomes appreciates all feedback about our homes and following your review, we have been in touch with our team at the home regarding your comments and they will be contacting you directly. If you would like to discuss anything further please contact the Home Manager or Customer Services on 0113 385 3570.

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Review from Denise W (Daughter of Resident) published on 21 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for over 12 months. She has been cared for very well even though at times she has been very difficult. The staff always seem caring, friendly and patient. The meals are very good quality and plentiful. I do have a couple of suggestions relating to the dementia unit. Fruit
does not seem to be offered as much as in the resident's unit I understand it cannot be on display. Cushions designed for back support would be beneficial to some residents (we purchased some for mum) Incontinent pants rather than pads would be an improvement.

Reply from Helen Chermside, Customer Service Executive at Newfield Lodge

Thank you for taking the time to review Newfield Lodge. Ideal Carehomes appreciates all feedback about our homes. Our Home Manager would be more than happy to discuss your suggestions with you next time you visit the home. If you would like to discuss this matter further, please feel free to contact our Customer Services team on 0113 385 3570.

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Review from E G (Daughter of Resident) published on 16 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers are all very good at their job. The home has more activities than before. My only thing I would like to improve is the cleanliness of my mum's room maybe it could be cleaned and hoovered more often.

Reply from Helen Chermside, Customer Service Executive at Newfield Lodge

Thank you for taking the time to review Newfield Lodge. Ideal Carehomes appreciates all feedback about our homes. Our Home Manager would be more than happy to discuss your concerns with you next time you visit the home. If you would like to discuss this matter further, please feel free to contact our Customer Services team on 0113 385 3570.

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Review from Derek W (Son of Resident) published on 25 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care staff at Newfield Lodge are exceptionally patient with quite difficult residents. I know my mother is safe and in capable hands. If anyone is reading this whilst in the process of choosing a home I would recommend Newfield Lodge.
P.S. Whilst checking homes out use your nose. Low smells =Good
home.

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Review from Margaret B (Daughter of Resident) published on 10 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Newfield Lodge is light and airy with a friendly, warm atmopshere, and the carpets are regularly shampooed so no awful smells. The staff are brilliant, caring, friendly and so patient, nothing is too much trouble. The food is good with hot lunches but also hot and cold options at breakfast and teatime.
They also have optional extras of a hairdresser and chiropodist, both very good and reasonably priced. I consider that my mum is well looked after, she is happy, well fed and her personal needs cared for.

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Review from Jean H (Resident) published on 5 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy here. I have made some good friends. I get well looked after and the food is great. The staff are all very nice.

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Review from Dot L (Resident) assisted by family/friend published on 5 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely place is Newfield Lodge. The residents are well looked after, it's a very friendly place. The staff are great, the food and drink is excellent. I am very happy here and my family are happy that I am here getting looked after when they are at work.

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Review from Karen H (Daughter of Resident) published on 3 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Family picked this care home for mum as we think it's the best. It looks more like a hotel than a care home, which we think is very nice. The food is excellent and the staff is excellent too. You can just tell by walking into the care home that its a lovely place with lovely staff and the maintenance
man is excellent too. He's so busy all the time, we visit every day and always get a good welcome. We have mum living there, also mother-in-law.

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Review from Barbara M (Daughter of Resident) published on 7 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are completely satisfied with the care mum receives. The staff are wonderful: friendly, caring and always willing to talk and support the family. Any concerns are attended to and we are contacted if needed. Mum is content and has everything she needs.

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Review from Elaine B (Daughter of Resident) published on 6 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In the past month since new manager has taken over the home has improved in many areas, staff moral has also improved greatly. Activities are more obvious than previously too and overall I am pleased with the care my mother is receiving. Most of the staff do a great job and undertake problems to a very
good standard and carry out personal cares in a professional and caring manner and treat my mother and support her in a dignified manner.

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Review from I H (Resident) published on 4 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The residential home is adequate. In general the staff are good. Food is satisfactory.

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Review from B N (Son of Resident) published on 31 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is looked after very well, she can be a problem at times, but the staff cope with her. She is happy living at Newfield Lodge at 101 she smiles every day thanks to the staff.

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Review from Jill B (Daughter of Resident) published on 21 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum resided in Newfield Lodge for 3 years. The staff are always friendly & caring, treating Mum with respect and dignity when she couldn't speak up for herself. The carer's role is a very taxing one and probably one of the most thankless I have ever encountered, as aside from the day to day caring,
they require the utmost patience and tolerance, not only with the ones in their care but with their relatives. The staff at Newfield always act with professionalism & compassion and in my experience, nothing is too much trouble for them.
Being able to trust Mum to the care of these dedicated staff made dealing with the difficulties of dementia & the effects it had on her, slightly easier to bear.
The facilities, food, rooms & activities are good/excellent. Unfortunately Mum was unable to appreciate most of them but in comparison to other places we looked at, they are.
I would recommend Newfield in a heartbeat to anyone in the same situation we found ourselves in 3 years ago. They contradict the highly publicised 'nightmare stories' of residential care that everyone is so keen to talk about these days & I believe in recognising credit where credit is due.

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Review from B T (Friend of Resident) published on 11 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Its a very good home, clean and care excellent. Rooms lovely and clean, staff very good.

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Review from Carol B (Friend of Resident) published on 11 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On the occasions we have visited the home we have been greeted in a friendly and kind manner at all times. The home is always spotlessly clean and the staff are friendly and approachable. The lady we visit is extremely happy with her care, food, room, activities and all the staff. She enjoys fish Fridays
very much and enjoys reading the information on the notice boards detailing menu and activities on a daily basis. We went to visit in December and the home was decorated beautifully. They were having a Xmas party the following day and our friend was very excited re this event and entertainment. We were also invited (could not attend). Excellent.

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Review from Albert S (Husband of Resident) published on 8 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife, who has vascular dementia, entered Newfield January 2013. Her condition has slowly declined and she has been wheelchair bound and double incontinence for more than twelve months. Considering it is a residential/dementia care home, not nursing, her care has been very good and it would be churlish
of me to criticise anything other than staff members which is common in most private care establishments!

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Review from William W (Husband of Resident) published on 10 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home was a new build and purpose built, excellent accommodation spacious, light and pleasant furnishing and services, residential and dementia clients. Care is provided pleasantly and efficiently within financial constraints from DSS funding.

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Review from Karen L (Resident) published on 8 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother lives at Newfield Lodge. She enjoys living there and the staff there are brilliant and treat my mother with respect.

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Current Review Score: 9.8 (9.803)

Overview of Review Score

The Review Score of 9.8 (9.803) out of 10 for Newfield Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.803 for Newfield Lodge is calculated as follows: ( (269 Excellents x 5) + (57 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 330 Ratings = 4.803

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Newfield Lodge is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (7)

Meet the Team (5)

Lynn

Lynn Robinson

Job Title: Home Manager

Joined: 2019

Lynn Robinson is manager at Newfield Lodge

Karen

Karen Hughes

Job Title: Care Manager

Joined: 2017

Karen Hughes is the Care Manager for Newfield Lodge.

Verity

Verity Taylor

Job Title: Regional Director

Joined: 2019

Verity Taylor is the Regional Director of Newfield Lodge along with our other homes in the West Yorkshire Region.

Lauren

Lauren Poole

Job Title: Lifestyle Manager

Joined: 2024

Lauren is the Lifestyle Manager at Newfield Lodge.

Claire

Claire Garbutt

Job Title: Front of House Manager

Joined: 2024

Claire is the front-of-house manager at Newfield Lodge.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Newfield Lodge to verify any information. View our terms and conditions. Newfield Lodge has an Enhanced Service - more info.