Newfield Lodge

A caring and considerate home is provided for our dad. He is in a safe environment and they have given him and us their full support throughout the recent pandemic. This has ensured that the level of worry we have felt has most certainly been less. Thank you for all your cares.

Mum has been in Newfield Lodge since the beginning of February 2021. Even under difficult circumstances (COVID) the management and staff have been excellent, nothing has been too much bother, and they always have time to discuss any issues and concerns. Mum has joined in all the activities, and it seems to have helped her health and well-being.

Newfield Lodge takes great care of its residents in the best way possible.

This is a very comfortable and friendly care home. The residents are very well cared for. The staff are all very caring and treat the residents with respect and dignity. Mum likes to take part in the many activities that are provided. She is happy and content in her surroundings and I believe her quality of life has improved since she became a resident.

My mother has been a resident at Newfield Lodge care home since 2016. She suffers from vascular dementia. She has been in excellent hand for the last 5 years. The staff are very caring and the home is very well managed. Ideal Care Homes have navigated this terrible covid situation competently by ensuring timely testing and vaccinations in place on time. Our family is indebted to them for the wellbeing of our mother. We are very impressed with the visits and FaceTime call arranged to be near our mother. Thank you, Newfield Lodge.

I am pleased to say I have nothing bad to say about Newfield Lodge. As far as I know, they are very helpful in every way possible. Mum is missing the outings, but that is everybody. Let's hope we all get back to normal soon.

This is a very comfortable and friendly care home. The residents are very well cared for. The staff are all very caring and treat the residents with respect and dignity. Mum is not a person to take part in many activities but there seems to be a lot going on to keep the residents happy. I'm glad we chose this home for our mum.

We are so pleased we chose this home for my mum who has dementia. They are very well organised with plenty happening for the residents. They are caring and look after them with regular hair and nail appointments but during the lockdown, the staff took it upon themselves to keep up with this. The home has a lovely feel to it, it's welcoming and clean. Mum has made lots of new friends which is just what she needed. Being cared for is expensive but it's worth it.

Newfield Lodge is, in my opinion, an excellent care home. All staff members are caring and understanding towards my father's needs. They go above and beyond what is required, I would happily recommend Newfield Lodge to anyone.

Depending on which staff are on caring duty, Mum feels happier and able to talk and confide in some. Mum complains a lot about the quality of food and how it is cooked. A regular service of newspaper delivery would be appreciated. As her daughter, I feel happy with her care and safety. Relations are made to feel welcome and there is plenty to occupy residents if they wish to join in.

I came to visit my friend who is very poorly. I was greeted warmly and was made a sandwich and a cup of tea. Everyone was really lovely. The home was beautiful and very clean and tidy. The gardens looked lovely, just a shame it was raining or we'd have been sat outside. I felt right at home.

Dementia staff poorly trained and general level of care for dementia residents woefully inadequate, high turn over of staff from line level to senior management.

Very good.

My experience of Newfield Lodge is a very positive one. All staff are extremely caring, helpful and friendly and have a genuine concern for and interest in the residents they look after. The home itself is very well presented and is always clean and tidy. The food is of a high standard. There are also many activities, trips out, etc available for the residents to enjoy.

My mother moved into Newfield Lodge in February of this year and we are very happy how she has settled in. The home is always fresh and clean, the carers are lovely. There is a good timetable of entertainment and activities which the staff do a brilliant job organising. The laundry service is excellent clothes are laundered and returned to residents rooms correctly. Mum always has her own clothes. There is a clam comfortable atmosphere in the home. The inhouse hairdresser is fab and the regular chiropodist visits are great.

My mother's time at Newfield Lodge is amazing, wonderful staff and surroundings. Lovely place. I wouldn't want mum anywhere else.

Thank you to all the team.

Ever since my father was homed at Newfield Lodge he has been very well looked after. The staff are excellent in that they are professional, caring and supportive to his needs.

Great care home with wonderful staff.

All the staff and management care very deeply about their residents and the family members who visit them in Newfield Lodge. The rooms are clean, kept tidy and the food is provided by a National Award Winner and his team providing an excellent range of meal options to choose from.

The home provides open days, regular events and a nativity play last Christmas, followed by "Grease the musical " in August 2018 which everyone enjoyed.

I chat to other residents besides my own family member creating an inclusive friendly atmosphere for all.