Newfield Lodge

Brookfield Avenue, Castleford, WF10 4BJ
Review Us
9.7 101 Reviews
  • Newfield Lodge, Castleford
Newfield Lodge offers 24 hour residential and dementia care in luxury surroundings which create a great place to live.

Staff at Newfield Lodge are proud to be making a real difference to the lives of the residents and this is reflected in the personalised care and active lifestyle choices.

The modern and purpose-built home plus the inclusive offer means that life at Newfield Lodge is relaxed, safe and enjoyable. All 64 bedrooms are en-suite wet rooms and are equipped with a flat screen TV, DVD player, mini fridge and wifi.

Newfield Lodge is proud to be rated as 'good' by the Care Quality Commission (April 2017). Ideal Carehomes are proud to have been awarded Large Residential Care Provider at the Laing Buisson Awards 2022.

Care Provided by Newfield Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1380

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

These prices are only a guideline, please contact Newfield Lodge to find out the exact price for your requirements.

Contact Newfield Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Newfield Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Lynn Robinson (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Single Rooms with Ensuite Wet Room (64)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Newfield Lodge are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.

Parking

  • Newfield Lodge has plenty of onsite parking for visitors.

9.7

Newfield Lodge has a Review Score of 9.7 (9.672) out of 10, based on 23 reviews in the last 2 years.
Over all time Newfield Lodge has 101 reviews.

Overall Experience
  • 72
  • 26
  • 2
  • 0
  • 1
Date Published
  • 101
  • 4
  • 17
  • 23
  • 78
Reviewer Connection to Newfield Lodge
  • 48
  • 16
  • 7
  • 7
  • 5
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 101, showing 61-80
Review from Joan M (Daughter of Resident) published on 15 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am pleased to say I have nothing bad to say about Newfield Lodge. As far as I know, they are very helpful in every way possible. Mum is missing the outings, but that is everybody. Let's hope we all get back to normal soon.
Reply from Rebecca Selkirk, PR Executive at Newfield LodgeThank you so much for reviewing our home. We appreciate your kind words and will make sure your comments are passed on to the whole staff team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K W (Daughter of Resident) published on 1 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a very comfortable and friendly care home. The residents are very well cared for. The staff are all very caring and treat the residents with respect and dignity. Mum is not a person to take part in many activities but there seems to be a lot going on to keep the residents happy. I'm glad we
chose this home for our mum.
Reply from Rebecca Selkirk, PR Executive at Newfield LodgeThank you for kindly taking the time to write a review and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receive your message.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K S (Daughter of Resident) published on 25 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are so pleased we chose this home for my mum who has dementia. They are very well organised with plenty happening for the residents. They are caring and look after them with regular hair and nail appointments but during the lockdown, the staff took it upon themselves to keep up with this. The home
has a lovely feel to it, it's welcoming and clean. Mum has made lots of new friends which is just what she needed. Being cared for is expensive but it's worth it.
Reply from Rebecca Selkirk, PR Executive at Newfield LodgeThank you so much for your review, we are so pleased to hear that your mum's move has been a positive experience for you all. We are very proud of our staff team, many of whom have been with us since our home opened, and we see lots of examples of them going above and beyond for their residents. Thank you again for the kind words which I shall be sure to pass on.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M H (Son of Resident) published on 6 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Newfield Lodge is, in my opinion, an excellent care home. All staff members are caring and understanding towards my father's needs. They go above and beyond what is required, I would happily recommend Newfield Lodge to anyone.
Reply from Rebecca Selkirk, PR Executive at Newfield LodgeThank you for your kind words about our Newfield Lodge home. We are very pleased to hear such lovely comments on our staff, we will ensure this message is passed on to them.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ann L (Daughter of Resident) published on 19 December 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Depending on which staff are on caring duty, Mum feels happier and able to talk and confide in some. Mum complains a lot about the quality of food and how it is cooked. A regular service of newspaper delivery would be appreciated. As her daughter, I feel happy with her care and safety. Relations are
made to feel welcome and there is plenty to occupy residents if they wish to join in.
Reply from Rebecca Selkirk, PR Executive at Newfield LodgeThank you for taking the time to write this review. Feedback is very important to us. We are pleased you are happy with the quality of the care and activities on offer at Newfield Lodge. We have recently updated our menu and hope your Mum finds these meals more to her taste, and she is more than welcome to speak to our chef with any further requests.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C G (Friend of Resident) published on 26 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to visit my friend who is very poorly. I was greeted warmly and was made a sandwich and a cup of tea. Everyone was really lovely. The home was beautiful and very clean and tidy. The gardens looked lovely, just a shame it was raining or we'd have been sat outside. I felt right at home.
Reply from Samantha Blair, Customer Care Advisor at Newfield LodgeThank you so much for taking the time to review our home. How lovely to hear of your visit to Newfield Lodge. We are so pleased that you felt welcome. We encourage friends and family to visit residents and I will ensure your kind comments are shared with the whole staff team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rod S (Son of Resident) published on 5 November 2019 Submitted via Website • Report
Overall Experience 1.0 out of 5
Dementia staff poorly trained and general level of care for dementia residents woefully inadequate, high turn over of staff from line level to senior management.
Reply from Samantha Blair, Customer Care Advisor at Newfield LodgeWe are sorry to see these comments as we are aware that our home management team have been liaising with you in order to resolve your queries. We are extremely proud of our staff team, many of whom have worked with us since our home opened in 2012 and we feel that their training and person-centred care is second to none. If you would like to discuss anything further, please contact our Customer Care Team on 0113 385 3800.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michael M (Son of Resident) published on 5 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good.
Reply from Samantha Blair, Customer Care Advisor at Newfield LodgeThank you for your review of Newfield Lodge. Feedback is extremely important to us and we really appreciate you taking the time to share your experience with us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J M (Daughter of Resident) published on 31 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of Newfield Lodge is a very positive one. All staff are extremely caring, helpful and friendly and have a genuine concern for and interest in the residents they look after. The home itself is very well presented and is always clean and tidy. The food is of a high standard. There are also
many activities, trips out, etc available for the residents to enjoy.
Reply from Samantha Blair, Customer Care Advisor at Newfield LodgeThank you so much for your kind review of Newfield Lodge and the lovely way you have described our home. We really do pride ourselves on creating a community within our homes with an abundance of social activities and I am so pleased to hear that this is what you have found at Newfield Lodge. It is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed to the whole team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Laura C (Daughter of Resident) published on 2 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother moved into Newfield Lodge in February of this year and we are very happy how she has settled in. The home is always fresh and clean, the carers are lovely. There is a good timetable of entertainment and activities which the staff do a brilliant job organising. The laundry service is excellent
clothes are laundered and returned to residents rooms correctly. Mum always has her own clothes. There is a clam comfortable atmosphere in the home. The inhouse hairdresser is fab and the regular chiropodist visits are great.
Reply from Samantha Blair, Customer Care Advisor at Newfield LodgeThank you for taking the time to post your review. We pride ourselves on delivering the highest quality of care and creating great places to live, so I am pleased to hear that this is what you and your mum have found at Newfield Lodge. It is always great to hear such fantastic praise for the team and we are sure that your review will go some way to help other families who are considering Newfield Lodge. Thank you again, we will be sure to pass your kind words to our whole staff team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gillian W (Daughter of Resident) published on 26 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother's time at Newfield Lodge is amazing, wonderful staff and surroundings. Lovely place. I wouldn't want mum anywhere else.
Reply from Samantha Blair, Customer Care Advisor at Newfield LodgeThank you so much for your kind words regarding our home and staff. We are so pleased that your mum is enjoying life at Newfield Lodge and we will be sure to pass your comments onto the whole staff team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jane S (Daughter of Resident) published on 11 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has dementia. It was a hard decision to move her to a care home. Newfield Lodge has far exceeded my expectations in all aspects.
They provide excellent individualised care for mum given by wonderful staff who take pride in their job, in a safe and loving environment. We, as a family, have been
welcomed and supported by approachable and friendly staff. Mum has an amazing social life, good food and a fine quality of life.
Thank you to all the team.
Reply from Samantha Blair, Customer Care Advisor at Newfield LodgeThank you so much for your kind words regarding our home and staff. Feedback is extremely important to us and we really appreciate you taking the time to share your experience with us. Here at Newfield Lodge we understand what an important decision choosing the right care home is for you and your family and we are pleased to hear that your mum is well cared for and is enjoying life at Newfield Lodge. We will be sure to pass your comments onto the whole staff team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R F (Son of Resident) published on 20 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ever since my father was homed at Newfield Lodge he has been very well looked after. The staff are excellent in that they are professional, caring and supportive to his needs.
Reply from Kristyna Hunt, Communications Executive at Newfield LodgeThank you for your kind comments about our home - we will be sure to share these with our staff team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Brian A (Son of Resident) published on 31 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Great care home with wonderful staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul T (Grandson of Resident) published on 7 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff and management care very deeply about their residents and the family members who visit them in Newfield Lodge. The rooms are clean, kept tidy and the food is provided by a National Award Winner and his team providing an excellent range of meal options to choose from.


The home provides

open days, regular events and a nativity play last Christmas, followed by "Grease the musical " in August 2018 which everyone enjoyed.


I chat to other residents besides my own family member creating an inclusive friendly atmosphere for all.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lynda A (Daughter of Resident) published on 6 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff very caring, lovely polite and well mannered.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David J (Brother of Resident) published on 1 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When I arrived my sister was in the activity room potting plants. It was a very friendly environment and the assistants treated the patients with kindness and humour. My sister was very happy because she loved her garden.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S W (Daughter-in-law of Resident) published on 9 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We were invited to your Italian 'pop-up' event which my father in law really enjoyed.
He is starting to enjoy the simpler sides of life and is much calmer.
Thank you for a great afternoon that we had the privilege to join in with.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lee H (Son of Resident) published on 9 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Spotlessly clean and the food is great. Newfield Lodge ticks all the boxes and very pleased with the service.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J O (Daughter of Resident) published on 8 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since mum has been at Newfield Lodge, her personality has changed. She has become involved in the nativity which she enjoyed and loves to go to the hairdressers which she has never done. She made friends and her appetite has improved.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.672)

Overview of Review Score

The Review Score of 9.7 (9.672) out of 10 for Newfield Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.672 for Newfield Lodge is calculated as follows: ( (198 Excellents x 5) + (57 Goods x 4) + (16 Satisfactorys x 3) ) ÷ 271 Ratings = 4.672
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Newfield Lodge is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading

Awards / Recognitions (7)

Loading...

Meet the Team (5)

Lynn

Lynn Robinson

Job Title: Home Manager Joined: 2019

Lynn Robinson is manager at Newfield Lodge

Karen

Karen Hughes

Job Title: Care Manager Joined: 2017

Karen Hughes is the Care Manager for Newfield Lodge.

Verity

Verity Taylor

Job Title: Regional Director Joined: 2019

Verity Taylor is the Regional Director of Newfield Lodge along with our other homes in the West Yorkshire Region.

Lauren

Lauren Poole

Job Title: Lifestyle Manager Joined: 2024

Lauren is the Lifestyle Manager at Newfield Lodge.

Claire

Claire Garbutt

Job Title: Front of House Manager Joined: 2024

Claire is the front-of-house manager at Newfield Lodge.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Newfield Lodge to verify any information. View our terms and conditions. Newfield Lodge has an Enhanced Service - more info.