Field Lodge

London Road, St Ives PE27 5EX
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9.9 86 Reviews
  • Field Lodge, St Ives
Field Lodge is a purpose-built care home on the outskirts of St Ives in Cambridgeshire. The home offers a range of high-quality services from residential and nursing care, to respite and specialist dementia care.

Field Lodge boasts a range of amenities for residents to enjoy, no matter their likes and interests. From a tuck shop and contemporary café to an in-house cinema and hair salon and nail bar, there is always something on offer.

Each bedroom has been designed and decorated to offer ultimate comfort, they are spacious and complete with a widescreen TV and en-suite bathroom. Residents can also enjoy weekly activities in the lively home atmosphere.

At Field Lodge, there is a person-centred approach to care. The team takes time to get to know each resident before they move in to deliver individual care and lifestyle plans to suit their unique needs.

They are proud to have been internally accredited with the evidence-based, person-centred Care Fit for VIPS.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1687
  • Self-Funded Residential Dementia Care: from £1699
  • Self-Funded Nursing Care: from £1884
  • Self-Funded Nursing Dementia Care: from £1959
  • RESPITE Self-Funded Residential Care: from £1897
  • RESPITE Self-Funded Residential Dementia Care: from £1909
  • RESPITE Self-Funded Nursing Care: from £2094
  • RESPITE Self-Funded Nursing Dementia Care: from £2169

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Field Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Linda Martinez (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2014

Room Information

  • Single Rooms (72)
  • Single Rooms with Ensuite Wet Room (71)

Parking

  • On site

Field Lodge Reviews (86)

9.9

Field Lodge has a Review Score of 9.9 (9.921) out of 10, based on 17 reviews in the last 2 years.
Over all time Field Lodge has 86 reviews.

Overall Experience
  • 67
  • 17
  • 2
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  • 0
Date Published
  • 86
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  • 8
  • 17
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Reviewer Connection to Field Lodge
  • 41
  • 13
  • 5
  • 5
  • 5
  • 4
  • 2
  • 2
  • 1
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  • 1
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  • 1
  • 1
  • 1
  • 1
  • 1
Total of 86, showing 61-80
Review from Maureen C (Niece of Resident) published on 2 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Field Lodge has exceeded my expectations as a care home. When I took my uncle to stay at Field Lodge the staff were and are very supportive. They are all very caring and despite some of my uncle’s challenging behaviour they care for him, and I believe really love him. It is wonderful for me and the
rest of the family to entrust my Dear Uncle in your tender and loving care. Thank you so much for everything.
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Review from Susan D (Daughter of Resident) published on 2 January 2018 Submitted via Website • Report
Overall Experience 3.0 out of 5
Noticeably over the last year, the care home has declined rapidly since the change of manager. Although the staff still are attentive to my mother, they have less time as there is so fewer staff. How 2 staff can be expected to cope with 11 beds is beyond me. There seems a weekly exodus of staff which
for Mum in her condition is very confusing.


I have also been waiting for 4 days for an email reply from the manager about serious concerns I have raised about my mother which to date I have still not received.


Overall the caring staff you have are great but I am worried how long this will last as the numbers are dwindling.

Reply from Amy Wilson, AD at Field Lodge

Hi Susan,
Thank you for taking the time to post this feedback. I am very sorry to hear that we have not been meeting your expectations of late, and even more so, that our process for responding to your feedback has fallen down in this instance. I have been working with the home manager, to look into your specific concerns regarding your mother’s care and if you haven’t already, I would encourage you to pick up with her directly when next you are in the home. Regarding your comments below, I know that we have seen some changes in the team in the last few months, but looking at our rotas, I can assure you that we have always had each suite staffed to a safe and appropriate level. More importantly though, we have now recruited some fantastic new colleagues which should stabilise the team again over the coming months. Either the home manager or I would be very happy to talk this through with you in more detail. I am confident we can address your concerns between us, but if you would like to raise a more formal complaint at any point, you can find details of how to do so on our website.
Kind regards.

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Review from Chris S (Relative of Resident) published on 21 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When I first made contact with the home, the management team at the time were exceptionally helpful, understanding and extremely skilled at handling difficult personal situations. They made a transition in lifestyles as painless as it could be. The staff, particularly the team leaders are generally
outstanding and do their very best to ensure a safe and loving environment. The staff from the team leader down cannot be faulted for their dedication.
The lifestyle lead is a great credit to the home and puts a huge effort into meeting the resident's wishes. The reception staff always make you feel welcome. The food is varied and good. The car park is too small and crockery could be cleaned better.
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Review from Richard S (Son of Resident) published on 19 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has recently moved to Field Lodge after a long stay in hospital. The staff went to a lot of trouble to ensure that her transition was as smooth as possible under the circumstances. She has a lovely well-equipped room and everything is spotlessly clean. The staff also helped us as a family
to cope with this new stage in our mum's life.
We were very impressed with lots of little personal touches, such as a welcome card for my mum. We are slowly meeting the staff who care for Mum and all of them have been very warm and professional.
There is an excellent choice of tasty and fresh food at every meal. Field Lodge has first-rate facilities and a wide range of activities for the many residents. There is a welcoming buzz from when you first enter the door.
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Review from Joy H (Daughter-in-law of Resident) published on 19 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with the level of care given. The staff are friendly and quite willing to help us with questions. One concern I have is I asked for weight to be done, as my mother-in-law seemed to be loosing weight and was generally under the weather. This did not happen and I had to ask again.
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Review from Shelley J (Daughter of Resident) published on 19 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident since November 2015. She was in a poor state of mind and health when she first came in but over the two years she has been there she has improved dramatically. I put her massive improvement down to all the care and attention that all the staff have shown my mother. I honestly
think that had she still been living on her own she certainly would have died in 2015.
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Review from Fiona (Daughter of Resident) published on 19 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service and care for my mother and the family at a very difficult time. This nursing home for my mother was the only one that we would consider for her in terms of her needs and expectations.
The staff have all been amazing looking after Mum and also take the family's needs into the equation
when traveling long distances. We cannot thank them enough for their care and concern.
The property is kept extremely well, smells fresh and clean and furnishings are all modern and fit for purpose.
Would highly recommend this nursing home to anyone requiring first class care. Thanks to all the team for keeping my mum safe and allowing her the dignity she so deserves.
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Review from Kevin M (Resident) published on 13 December 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Recently, having to place my father into care, it was really important he was in the best place for him and me.


After looking at a number of homes in the Huntingdon area this, in my opinion, was the best with only one other getting anywhere near in terms of homeliness and quality staff. First impressions

count and we were not disappointed here either with our first and subsequent meetings with the home manager.


Since placing my father at Field Lodge and having met all the staff we find visiting a pleasure, no one could be more helpful and caring.


Thank you Field Lodge.

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Review from Maggie B (Wife of Resident) published on 21 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had looked at several care homes before my visit to Field Lodge and none of them came anywhere near the standards of this beautiful home. The decision to have my husband cared for by others was the hardest I have ever taken but was made easier by the help, support and care for both of us by the caring
staff at Field Lodge. It is so much more than I could ever have hoped for.
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Review from A A (Husband of Resident) published on 22 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The building is only about 3 years old. As such it is very well designed and is maintained in good condition. However, the main strength of Field Lodge is the excellence of the staff. There is a strong emphasis on training and the staff have a wonderful attitude to care.
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Review from S F (Daughter of Resident) published on 22 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Welcoming, clean, modern dementia care home. Staff helpful and supportive. They have lots of patience and understanding of my mother's Dementia needs. Plenty of activities and opportunity to visit lots of familiar places that my mother remembers.
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Review from Valerie P (Daughter of Resident) published on 7 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find Field Lodge a very friendly and welcoming home. Staff - carers, receptionists, housekeepers are all so nice.
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Review from Mark F (Son of Resident) published on 23 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Field Lodge approaching three years.
Her dementia is very bad, but the care she has received at Field Lodge has been fantastic. We do not have to worry about anything. She is treated with great dignity.
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Review from Val W (Partner of Resident) published on 9 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Satisfied with care received, always made welcome and kept mostly up to date with any problems. Partner well cared for and treated with dignity even though he does not know this himself. I feel very happy with all his care.
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Review from Christine V (Friend of Resident) published on 1 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Field Lodge is the most fantastic care home. From the moment you enter the home, you are greeted by the most welcoming staff. My friend has been in Field Lodge for 2 years and has been cared for so well by such caring and helpful staff who always have a smile. I could not wish for better care.
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Review from Patrick A (Son of Resident) published on 23 August 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Field Lodge is much more than a wonderful place for older people to 'retire' to; it is a place that welcomes all the family of its residents and pays attention to their needs too. The facilities are excellent. The cafe area is a particularly lovely space for all and provides tea and coffee, biscuits
and cake on tap all day long, which after a long drive up the motorway is most welcome.
All the staff are exceptionally kind and compassionate and my father is being looked after with dignity and kindness. There is plenty of laughter here. There is plenty of wisdom too.
The staff are knowledgeable and can guide you through all the complexities of the practicalities of organising end of life care.
We also have had 1:1 sessions with nursing staff to help us prepare for the journey ahead, how we can understand what is happening with my father and how to support him emotionally. We feel incredibly reassured that my father is being looked after to the highest standards.
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Review from Charlie S (Daughter of Resident) published on 5 August 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment of enquiry the staff at Field Lodge have been nothing but amazing! So kind and helpful, really making the whole process of moving my father so much easier than expected. The standard of care has been outstanding from the minute he arrived, and in less than 24 hours we could see my father
was a happier man. The staff have acted incredibly quickly to ensure my dad has contact with the speciality teams needed and I feel confident that he is safe and being looked after to such a high standard. Most importantly, he is being treated with such dignity and respect. As a family, we have been welcomed into the home as much as my father. I honestly cannot fault Field Lodge and the care that they provide - other care homes should look to set themselves to this standard!
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Review from Mavis S (Resident) assisted by family/friend published on 6 July 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff were friendly and caring. Always helpful and keen to please. Visitors were always made welcome at any time. Help was provided to transfer some home comforts to my room; and when I returned home all possible help was given. It came as close to providing a home like atmosphere as was possible. I
and my family look back on them all with warm gratitude.
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Review from Andy B (Son of Resident) published on 31 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What can I say...? The most amazing care home in the world!!....I cared for my mum for 10 years and always thought no home would be good enough for her...I was wrong! Field Lodge is the most caring, well staffed and run, beautiful home for my mum to spend the last time of her life...I will never be
able to thank and praise all the staff from managers to cleaners enough!! Amazing! xx
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Review from Ian M (Nephew of Resident) published on 25 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed by all levels of staff at Field Lodge. Everyone is always very friendly, caring and accommodating - nothing is ever a problem. My aunt has dementia and has flourished since moving into Field Lodge, enjoying the many activities the home provides. The quality of care the home provides is
outstanding. I would not hesitate to recommend Field Lodge to anyone.
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Current Review Score: 9.9 (9.921)

Overview of Review Score

The Review Score of 9.9 (9.921) out of 10 for Field Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.921 for Field Lodge is calculated as follows: ( (190 Excellents x 5) + (9 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 202 Ratings = 4.921
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Field Lodge is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (106)

Meet the Team (4)

Linda

Linda Martinez

Job Title: Home Manager Joined: 2004

As a Home Manager, I am constantly striving to make the home a better place. At Field Lodge, we’ve been a part of several firsts for Care UK, which I’m really proud of. We were the first Care UK home to provide residents with Namaste care and the first to be awarded the ‘Care for VIPs’ accreditation from Worcester University.


I’m very passionate about supporting individuals living with dementia, both initiatives acknowledge a gold-tier level of care as well as heightening support for relatives thanks to a strong focus on person-centred care. From the levels of support and care, I have been shortlisted for ‘Dementia Care Manager of the Year’ at the National Care Awards 2023.


I am keen to create an inclusive environment for everyone, we celebrate all cultures and LGBTQ+ with a variety of activities. Field Lodge has a homely atmosphere, I’m incredibly proud of the whole team who make the home such a comfortable place for everyone.

Keri

Keri Barker

Job Title: Lifestyle Coordinator & Dementia Care Coach

I love the family feel of our care home and enjoy getting to know the residents and their families. Knowing I’ve made a difference in the resident's lives, especially those living with dementia, is the highlight of my day.


I’m a trained namaste practitioner, as part of my day I run namaste sessions which include hand or foot massages, music therapy, and themed sensory and gentle movement sessions. I’m very passionate about namaste as it gives people living with advanced dementia a way to communicate, it brings dignity, connection, and comfort, embracing the essence of each individual within the environment of the home.


Field Lodge is like no other care home, I love working here, and I’ve been at the home since 2014.

Sam

Sam Shepherd

Job Title: Lifestyle Lead Joined: 2014

I put on a programme of activities every week, I love organising fun and exciting things for residents to do, whether that’s out in the minibus, or entertainment and activities in the home. Our location is a real treat as in a couple of minutes residents are in St Ives, where we can stop and get a coffee and feed the ducks.


But not everyone likes going out or group activities, I find it just as important to have a cup of tea and a natter, this can be about their life history or life at home, I always ensure activities are resident-led, to ensure maximum enjoyment and engagement.


I have worked at Care UK since 2014, it’s a fantastic organisation, everyone cares about delivering the highest quality care.

Donna

Donna Tattersall

Job Title: Head Chef Joined: 2020

I have over 30 years’ experience in catering in hotels and restaurants, when I joined Field Lodge in 2020 it was my first experience of working in a care home.


I’m passionate about great food and about delivering interesting, satisfying meals to residents. My favourite part of the day is serving the meals, seeing happy faces and gaining feedback from residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Field Lodge to verify any information. View our terms and conditions. Field Lodge has an Enhanced Service - more info.