Field Lodge

Efficiently run home with extremely good caring staff. The home is clean, does not smell and is always welcoming. Catering is well done and offers a nice variety of menus to suit everybody. Health care is good with professional medical people visiting when required. Entertainment and activities is well organised and enjoyed by many. The hairdresser does a good job sometimes under difficult circumstances. During the current Covid scenario the home has been very well managed and strict rules and governance have been strictly enforced to protect the residents and staff. Well done on taking this stance. Communication and keeping relatives informed and updated is excellent. Reassuring to know that our relatives are safe and well looked after.

Mum is being cared for by such kind, caring, understanding and dedicated staff during these uncertain times of the pandemic. Everyone at Field Lodge has supported her and the whole family through a most difficult time in all our lives. We are so grateful that Mum is in such a caring environment, and the absolute utmost is being done to keep residents, staff and loves ones safe during these unprecedented times. Staff dedication to residents well-being is second to none!! To say a "huge thank you" is insufficient.

The last twelve months have been a challenging time for all of us, residents, staff and families. I can only say Field Lodge, its management and staff, have my great admiration for the wonderful work they have done to keep residents safe and well. We have all gone through a learning process in how to deal with the effects of the pandemic, but the knowledge that my husband was in the same caring hands that I had placed him has helped me. At all times the manager has been on hand to discuss any problems and their solution, the staff have kept in touch with updates, and the Facebook content showing daily activities has cheered family and friends all over the world. The efforts to keep residents engaged and supported in their interests have been extraordinary, especially given that so few can do things together now. My husband's daily access to the garden to exercise has been crucial and he has continued to enjoy artwork, quizzes and some cinema. He uses the cafe daily to socialise.

A professional, caring team who treat residents as members of their own care home family. Each resident is encouraged to exercise their own choices and enabled to participate in both social and developmental activities. The experienced level of care is superb and my mother demonstrates a feeling of safety, care and fun.

Our Mum has been a resident at Field Lodge since Autumn 2017 and we have always been confident that the home is safe and very clean and has a very nice atmosphere. There is a programme of daily activities that cater for all residents and the staff always have a smile on their faces and are kind and caring even in situations with residents with Dementia. During the Covid 19 situation and where visits have been allowed, the home has put many additional safeguards in place and we have felt safe when visiting mum. All of the staff work exceptionally hard but still manage to imbibe a sense of cheerfulness and warm welcome under what can only be immense pressure and anxiety for them in terms of both residents and their own well being. We can't thank the team enough and they all deserve recognition for the excellent work they do with our loved ones.

My father had a few respites stays with Field Lodge before we decided he should stay permanently, due to living on his own with dementia and needing more and more support. The first words he said when asked if he would like to stay was "I feel safe here". Staff have helped dad with a difficult journey of adaptation to coping with his dementia, giving him support and reassurance when he needs it and helping him feel he still has independence. Covid-19 has made this past year extremely difficult for residents, families and staff at Field Lodge alike. I can honestly say I am SO grateful that dad is living in this amazing care home. I cannot have asked for more in terms of the care and support they give dad (and to me!) There's not one member of staff I've met I could not sing praises for, they know my dad so well and are SO kind and caring. They keep dad going with their positive happy attitudes, especially this past year. I can't thank them all enough for the wonderful job they do.

My mum has been a resident in Field Lodge for the last 4 and three quarter years. The care staff are amazing and always go the extra mile and beyond. They are an amazing team with an excellent management team. Everyone cares and helps. Throughout the pandemic they really stepped up even more. Keeping us in touch with Mum and Mum with us, keeping Mum entertained and happy all within the guidance of Covid restrictions. Entertainers who would normally visit have entertained on Zoom but personally to each individual resident. When the hairdresser is not allowed, then members of the team stepped up and washed, styled and in some cases trimmed hair. We had relatives meetings on Zoom and were kept constantly updated on everything. We even had quiz’s on Zoom with relatives playing against a socially distanced group of residents. I cannot praise their care and dedication highly enough. They also kept the virus out of the home. Just amazing. Having Mum cared for took a huge worry away for me during pandemic.

My sister and I are very happy with the service and care our father receives from the staff at Field Lodge. Since covid 19, they have been very professional and have the residents' safety and care their number one priority.

This care home has provided an excellent service during the ongoing covid difficulties ensuring the safety of all residents. The effort the staff have gone to ensuring that the entertained and kept active, where possible, is exceptional.

Field Lodge has been absolutely first class in the care of my mother. The staff are so dedicated, efficient, but above all, they are so kind and caring. The home is very clean, comfortable and attractive. A proper home. My mother is very happy and settled. The family feel very thankful to have Mother so well cared for, especially since the onset of the coronavirus. The home has been amazing in their management of all the restrictions and determination to keep all the residents safe. Field Lodge is a very special home. It has a wonderful atmosphere.

All we can say us thank you.

After being able to live independently with vascular dementia for several years my father had a fall and after a short spell in hospital he moved into Field Lodge for his safety. Having visited Field Lodge on an open day, before any residents arrived, and subsequently to visit friends who were living here we knew he would be well looked after in lovely surroundings. Every member of staff has been kind, caring and compassionate to dad and have treated him with dignity. Having no short term memory it has been confusing for him but all staff have helped him and been very patient with him. He especially enjoys the meals, exercise classes and the cakes and coffee in the cafe and, despite the weather and time of year, walks in the garden. Any problems (as expected when getting to know to a new resident) have been addressed quickly and resolved. Any queries I have had have been answered efficiently and I have been kept informed of any health issues that have developed.

The facilities available to residents and visitors are very good.

Field Lodge is a very good care home in my opinion. My mother's care was very good and the care staff and nurses looking after her were always pleasant and helpful. The facilities available to residents and visitors were also very good.

My wife has dementia and is very well cared for and I feel happy that she is in a friendly and safe environment.

My father was treated with care, respect and dignity during his stat at Field Lodge Care Home. The staff are lovely the care they had for my father was extended to the whole family. I cannot recommend the home highly enough.

I wanted some respite care for my mother so that we could go away for a break. Field Lodge was the only place we could find that would consider us more than two weeks ahead of our holiday. The certainty of care is one of the most stressful elements for carers trying to have a break. The staff were very welcoming and understood exactly the issues. I really like the smaller lounges, offering different experiences, and allowing visitors to chat with residents outside their rooms, rather than one single large lounge. Also liked the "memory walk". Staff were caring and very efficient.

Field Lodge proved to be an outstanding port in a storm when my mother suddenly needed full-on support: here we found care and kindness. The surroundings are bright and pleasant, the staff are engaged, kind, professional, and friendly; there are stimulating activities every week; the food is varied, well-balanced with flexibility and choice; the garden is accessible and charming; family and friends were made very welcome at, it seemed, any time. The administrative staff, in addition, were very helpful in making what needed to happen, happen, taking the stress away.

Field Lodge deserves the highest possible praise. We looked after my lovely Dad for as long as we could at home, it was with great sadness and reluctance that we admitted him into care. However, Dad immediately perked up in the sociable environment where nothing is too much trouble and he was given very personal attention. He has now been at Field Lodge for several months and is very, very happy. I can't fault the staff's attention to him (even when he is playing up) and to us (when I have asked question after question!) It feels like nothing is too much trouble and everyone in the team, from reception to all the wonderful carers on Buttercup are personable, friendly and professional. The team's calm and compassionate understanding has made such a huge impact on our family. My Dad has given his life to our family over the years and deserves the very best. I can say hand on heart that this is what he receives at Field Lodge.

I find Field Lodge a warm, friendly welcoming home for my brother-in-law who seems very happy here. The staff are so kind and helpful.