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Life at Bentley House is shaped by the people who live there. Residents enjoy two elegant restaurants, with menus chosen by the resident committee. The stunning...
Bentley House is a purpose-built care home offering exceptional residential, nursing, dementia and respite care within a luxurious environment. From the moment residents and visitors arrive, they are met by a caring team who are passionate about creating a place that truly feels like home.
Life at Bentley House is shaped by the people who live there. Residents enjoy two elegant restaurants, with menus chosen by the resident committee. The stunning cinema is a popular space, often filled with visiting grandchildren. A dedicated Wellbeing and Lifestyle Team curates a rich programme of trips, visiting speakers, one-to-one time and activities, all guided by resident choice and regular forums.
The one-bedroom suites are more like private apartments than traditional care rooms. Each offers a separate bedroom, lounge and kitchenette, alongside a full en-suite wet room. These spacious apartments are double the size of those found in many care homes and are ideal for those who value extra space or for couples who wish to remain together. Studio apartments are also available for those who prefer something a little more compact.
While Bentley House boasts outstanding facilities, it is the care that truly defines the home. A wide range of needs is supported, from those who are relatively independent to residents requiring more complex care. The team pride themselves on providing discreet, personalised support that respects independence, dignity and choice at every stage of life.
Care Provided by Signature at Bentley House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 90 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Signature at Bentley House to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Signature at Bentley House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Good to Know
Group / Owner
- Signature Senior Lifestyle Ltd
- Private Owned
Person in charge
- Emma Franklin (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 6
Room Information
- Single Rooms (77)
- Single Rooms with ensuite Wet Room (77)
- Couples/Companion Rooms with ensuite Wet Room (8)
Visiting
- Visitors welcome at any time.
Parking
- Large car park to front of home.
Signature at Bentley House Reviews (149)
Signature at Bentley House has a Review Score of 9.8 (9.777) out of 10, based on 24 reviews in the last 2 years.
Over all time Signature at Bentley House has 149 reviews.
Staff very helpful and looked after very well. Really good food with plenty of choice. Trips out available.
Staff very helpful and looked after very well. Really good food with plenty of choice. Trips out available.
Stay was very pleasant food was enjoyable, room was pleasant and views fascinating. Staff very kind.
Stay was very pleasant food was enjoyable, room was pleasant and views fascinating. Staff very kind.
I have been a short term respite resident at Signature Bentley House and have found the experience excellence in every way. The staff have been caring, cheerful and helpful throughout.
I have been a short term respite resident at Signature Bentley House and have found the experience excellence in every way. The staff have been caring, cheerful and helpful throughout.
A pleasant, homely feeling. Residents are friendly and staff are obliging and helpful. Activities are good and reasonable, and residents are encouraged to participate.
A pleasant, homely feeling. Residents are friendly and staff are obliging and helpful. Activities are good and reasonable, and residents are encouraged to participate.
I was quite happy during my two weeks respite stay. I felt supported but I had a medical issue and a nurse told me I would have to see my own GP rather than the visiting doctor. I wasn't happy with this as I wanted to be seen. This was mentioned to the nurse manager when I was collected. It seems...
I was quite happy during my two weeks respite stay. I felt supported but I had a medical issue and a nurse told me I would have to see my own GP rather than the visiting doctor. I wasn't happy with this as I wanted to be seen. This was mentioned to the nurse manager when I was collected. It seems that perhaps there was miscommunication. We were assured it wouldn't recur.
We are very sorry Elspeth that you were not seen by the home’s GP. The home’s GP did actually visit and attempt to see you, but unfortunately, you were on one of our trips out. The home’s GP stated, after hearing the concerns from our Registered Nurse, that as you were finishing your stay on the...
We are very sorry Elspeth that you were not seen by the home’s GP. The home’s GP did actually visit and attempt to see you, but unfortunately, you were on one of our trips out. The home’s GP stated, after hearing the concerns from our Registered Nurse, that as you were finishing your stay on the Monday, it was okay to see your own GP and you wouldn’t need to see a GP before then, as the nurses within the home would be able to assist with the situation. We apologise as it appears that this wasn’t fully communicated to you.Thank you for your positive feedback and comments and we look forward to seeing you again.
I had a wonderful time and enjoyed it so much. Everybody was so helpful and nothing was too much bother. It was an extremely comfortable room and the room service was great.
I had a wonderful time and enjoyed it so much. Everybody was so helpful and nothing was too much bother. It was an extremely comfortable room and the room service was great.
I have had 2 weeks respite care at Bentley House. It has been an excellent experience. The staff have attended to my needs in a caring, friendly and professional way. The accommodation has been comfortable, clean and bright.
I have had 2 weeks respite care at Bentley House. It has been an excellent experience. The staff have attended to my needs in a caring, friendly and professional way. The accommodation has been comfortable, clean and bright.
My stay at Bentley House has been highly beneficial. I have had two weeks to convalesce following major surgery, and now feel ready to go home.. well almost! my only complaint is that on three occasions I was woken by night staff asking if I was alright! Otherwise, all staff have showed...
My stay at Bentley House has been highly beneficial. I have had two weeks to convalesce following major surgery, and now feel ready to go home.. well almost! my only complaint is that on three occasions I was woken by night staff asking if I was alright! Otherwise, all staff have showed consideration and kindness, always willing to help. They are obviously happy in their work and have received excellent training.
Good all round care.
Good all round care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 July 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Signature at Bentley House.
There are no upcoming events for Signature at Bentley House.
Awards / Recognitions (15)
- 30 Jan 2026Recipient: Signature Senior Lifestyle Ltd
- 31 Jan 2025Recipient: Signature Senior Lifestyle Ltd
- 21 Nov 2024Recipient: Signature at Bentley House
Accreditations
There are no accreditations posted yet for Signature at Bentley House.
Meet the Team (5)

I have had the pleasure of being part of the Bentley House family since 2018, working in a variety of roles across the home. In my current position,...
I have had the pleasure of being part of the Bentley House family since 2018, working in a variety of roles across the home. In my current position, I am the first point of contact for families beginning their journey to find the right caring environment for their loved ones.
I truly enjoy welcoming people into Bentley House and showcasing our exceptional facilities, luxurious surroundings and the incredible team who make our home so special. Supporting families at such an important time and helping them feel confident in their decisions is one of the most rewarding parts of my role.

I began my career in care at the age of 16, working part-time as a Housekeeper while still at college. Spending time with residents quickly sparked a...
I began my career in care at the age of 16, working part-time as a Housekeeper while still at college. Spending time with residents quickly sparked a passion for care, and I soon left college to become a full-time Care Assistant. I spent my first ten years in the sector before taking the opportunity to travel, exploring Thailand, Australia, Vietnam, Malaysia and South America over 18 months.
On my return, I spent the next 14 years developing my career from Senior Care Assistant to Assisted Living Coordinator, then Regional Care Coordinator, supporting homes across the business before stepping into a General Manager role. I later joined Signature Senior Lifestyle, first as General Manager at Elton House and then transferring to Bentley House.
With 30 years in the care industry, I feel just as passionate about supporting residents today as I did when I was 16. Providing exceptional care, leadership, and a true sense of home for our residents continues to be a privilege and a joy.

I have worked in health and social care for more than 20 years and have progressed through different roles throughout my career. I have completed...
I have worked in health and social care for more than 20 years and have progressed through different roles throughout my career. I have completed Level 5 in Health and Social Care in Leadership and Management. Currently, I am working towards CIPD Level 5 in People Management. I have a background as a qualified nurse and midwife. I have experience working with different client groups, such as dementia, learning disabilities, assisted living, nursing and residential care. I am a very hardworking and passionate person. As the Residential Manager, I believe that it is important to be approachable and willing to help others. I pride myself in having a friendly and open approach to residents, loved ones and team members.

I started at Signature at Bentley House as Dementia Care Manager.

As Hospitality Manager at Signature at Bentley House, I combine my experience in hospitality with my background in Occupational Therapy to enhance...
As Hospitality Manager at Signature at Bentley House, I combine my experience in hospitality with my background in Occupational Therapy to enhance the overall resident experience and create a welcoming, comfortable, and supportive environment.
My focus is on ensuring that every aspect of our hospitality services, from dining and housekeeping to the wider living environment, contributes positively to residents’ wellbeing, independence, and quality of life. Working collaboratively with our care and clinical teams, I strive to deliver high-quality, person-centred services that reflect the individual needs, preferences, and aspirations of each resident.
I am passionate about creating an environment in which residents feel valued, respected, and empowered to live as independently and comfortably as possible. By placing the resident experience at the heart of everything we do, I aim to foster a true sense of home while promoting dignity, choice, and meaningful daily living.
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