Signature at Bentley House

I have no complaints whatsoever about my stay here for respite at Bentley House. All of the staff were very professional and caring. Nothing was too much trouble for them in anything I asked for. It was a pleasant experience.

All aspects of this home are very good. The staff in the dementia unit especially are very caring and pleasant. I am kept informed about my mothers care at all times. Very good liaison with local GP all in all very satisfied.

Only concern is that as more residents arrive the staff seem to be extra busy and have less time to chat with residents.

Exemplary care all round for which we, the family, are very appreciative. Thank you.

I found everyone very friendly and kind, never a cross word. Always there to help and always call into seeing that you were alright day and night. I felt very well looked after thank you for your kindness.

I am very happy the way my mother is looked after. The only thing that irritates me is that I can never find her wheelchair.

It's a perfect home and we love it.

We would have no hesitation in recommending Bentley House to others.

3rd time of staying there. Room heating? Staff excellent. A big thank you to all the staff and many more I may not have met. All did their best to make our stay as comfortable as possible, so thank you. Room heating was grim. Radio reception in the room awful.

I had the pleasure of working at Bentley house, the staff are very friendly always go above and beyond this is a lovely home for anyone ever thinking of a top class care establishment all you will ever need

She has a problem hearing so is shy of activities and joining in, hopefully, she will overcome this but is settling in well. Expensive!

My one negative concern is the time of meals, I would prefer to eat later both lunch and suppertime. However, I am very conscious that this is a personal choice and most people seem very content with the timings.

Bentley House is an exceptional residential home. It has the feel of a comfortable hotel. The staff are professional, friendly. That applies to all the staff on any level. They are all very caring and respectful to my mothers.

The restaurants are kept beautifully as is all the décor.

All the apartments have modern ensuite showers and toilets, cleaned daily as are the bedrooms. My mother's laundry is efficient and beautifully returned.

My father moved into Bentley House in March 2016. He has been exceptionally well cared for by a caring and friendly team. The home staff have treated him as an individual recognising his likes and he has nothing but praise for the home. He chooses not to participate in most activities, enjoying his own lounge area, TV, DVD player etc but the home has involved him in activities which appeal to him within an extensive and well-supported programme. Food is very varied and although my father finds it a little bland he recognises this is more to others tastes. Interviewed by the home for an advert he said 'fallen on my feet' regarding the home which is an excellent endorsement of the care I have seen evidence of.

I am delighted with the outstanding care my father has received at Bentley House. From the minute I made my enquiry to today, everything has been handled professionally, by staff who are caring and compassionate. I have seen several other homes and in my opinion, none are comparable to Bentley House in terms of the care, environment and lively atmosphere. Would not hesitate in recommending this home.

The fees are very steep but one of my children worked it out on an hourly role for 24-hour care, and that makes it look totally reasonable knowing the level of care my husband needs.

The staff were extremely kind. The accommodation was comfortable and very nice. Everything was lovely. No complaints whatsoever. I look forward to another visit some time.

All activities outside the home were very well organized. The coach driver exceptionally good.

I received a very warm welcome when I arrived at Bentley House straight from hospital. I needed complete rest and care after an operation and that is what I received. All the staff were very caring and friendly - always checking to see if you were OK and did you need anything. The home was clean, bright and very tastefully furnished. The food was varied, many choices, beautifully cooked and presented. There were many activities if you wanted to join in or comfortable places to sit and read and have a cup of tea of coffee. If I ever need respite care again I would not hesitate to book a room again at Bentley House and I would also recommend it to my friends and family.

I would definitely recommend this to my friends.