






Bentley House is a purpose-built care home offering exceptional residential, nursing, dementia and respite care within a luxurious environment. From the moment residents and visitors arrive, they are met by a caring team who are passionate about creating a place that truly feels like home.
Life at Bentley House is shaped by the people who live there. Residents enjoy two elegant restaurants, with menus chosen by the resident committee. The stunning...
Care Provided by Signature at Bentley House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 90 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Signature at Bentley House for full pricing details and T&Cs.
Contact Signature at Bentley House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Signature Senior Lifestyle Ltd
- Private Owned
Person in charge
- Emma Franklin(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 6
Room Information
- Single Rooms (77)
- Single Rooms with ensuite Wet Room (77)
- Couples/Companion Rooms with ensuite Wet Room (8)
Visiting
- Visitors welcome at any time.
Parking
- Large car park to front of home.
Signature at Bentley House Reviews (145)
Signature at Bentley House has a Review Score of 9.8 (9.786) out of 10, based on 26 reviews in the last 2 years.
Over all time Signature at Bentley House has 145 reviews.
Pleasant experience. Very comfortable. Only one thing menu restriction for a Celiac. But I've given top marks as you deserve top marks. I would come again.
Many thanks for your very kind review - myself and the team here at Bentley House would welcome you back anytime. You were an absolute pleasure with a great sense of humor! We can look into the menu to give more choices going forward, your feedback is very much appreciated.
Care/staff exceptional. No activities sadly and restaurant not open, despite COVID other homes do.
Thank you for you review - it was an absolute pleasure having your Father stay with us. We are so pleased that Dad was comfortable and liked his apartment. We do have to follow guidelines due to COVID, so unfortunately our residents can only take part in small groups meaning that activities are...
PS: Was interested to see the photographs on the walls on the ground floor - so many good looking people to look after us.
My time at Bentley House has been very well spent and efficient, yet relaxed and comfortable.
We are very pleased you are enjoying your time at Bentley House, you seem to have made some very close friendships. You always have the biggest smile and it's a pleasure having you here.
Of course, things have changed with this virus and has made everything difficult for the staff. Generally, this has been good.
You are all doing amazing during the pandemic and have all been very patient even though there have had to be changes due to social distancing. We appreciated your cooperation at these difficult times. You've been with us now for over five years now and have made some wonderful friends.
I have been in residence since 22nd July 2019 and am quite happy to stay here for the rest of my life. My views are reflected in my answers given to the questions below.
Thank you for your kind words - we are lucky to have you as part of the Bentley House Family.
This place is excellent and I would not hesitate to recommend to anyone.
Glad to hear it - thank you for your lovely review, we're lucky to have you.
Everything just fine, if not I would have already done something about it!
Thank you for your review. Glad to hear all in fine, long may it continue.
With unprecedented times Bentley House were quick off the mark to protect their residents and staff and to make sure all the PPE was in place for what was happening.
A week ago I received an envelope in the post and inside was a lovely picture of my great aunt holding an orange fabric heart which was also in the envelope, this was a lovely touch and made me feel connected to her after all the weeks of not being able to go and visit. I would highly recommend Bentley House.
Thank you for your lovely review of Bentley House. We are so glad your Auntie is doing so well and we look forward to celebrating her 104th Birthday with her.
My aunt has been very happy for the almost 3-years she has lived in Bentley House. All her night worries were taken away once she lived there. The staff are very friendly and attentive. Especially so now that she is in her room for meals as well because of Covid-19. She takes the opportunity to walk along the corridor as much as possible. She is lucky in that she has a delightful view from her window of trees and greenery which changes with the seasons. Thank you for making her feel so at home.
Thank you for your very kind review - it is a pleasure having your Aunt here with us at Bentley House and glad she is still enjoying her delightful view from her apartment.
My 91-year-old mother has been a resident at the home since July 2017 and throughout the last 33 months, the care and support she has received has been excellent. Inevitably her health and mental capacity have declined over his period and the home has dealt with each hurdle with care and sensitivity. She has now moved to the Cedars floor for full-time dementia care which means I know she is safe and looked after 24/7. The facilities at the home are excellent, sadly my mother has not always embraced everything that is offered but that has been her choice.
Many thanks for your very kind review. Mum seems to be doing really well within our Dementia community.
She moved in at the beginning of March and settled in immediately. Everything is lovely from the general surroundings, the cafe, restaurant, activities room, cinema and individual apartments.
The staff are all excellent.
We were only able to visit our Aunt for a couple of weeks before the lockdown came into place, but we have had regular video communication with her and she looks very well.
We know that the staff are working extremely hard under difficult circumstances at the moment, and want to pass on our thanks to all of them.
We look forward to when we are able to come and visit our Aunt at Bentley House again.
Keep up the good work.
Many thanks for your very kind and thoughtful review. We are so pleased that your Aunt has settled so well and in these circumstances too.
I also think the food is very good and nourishing and I know that my mother has to be encouraged to eat and drink.
Thank you for everything even though messages sometimes go astray!
Thank you for your kind words - yes our care team are amazing and will be pleased to read your kind comments.
I've been very pleased with the care and attitude the staff have shown my Dad and all the residents. They are often in touch with updates on him and are conscientious in noticing things he needs. The staff seem relaxed and happy (though I know it must get harder than this) and this is very reassuring to know Dad is in this atmosphere. The staff I talk to seem to genuinely like my Dad and brighten when they talk about him. The home is always beautifully clean and tidy and calm. The food is not only of a very high standard, but it is served in a friendly and professional manner. This is another point of comfort for me because I imagine the occasion of mealtimes can be an important social highlight of the day for residents, and Bentley House clearly make it special and reliably enjoyable. I've witnessed many occasions where a staff member helps a resident who is more alone than normal, or confused or upset. Great work from a great team.
Thank you for your fantastic review. This will be appreciated by all staff members who always go above and beyond. They will be very pleased to hear that you are happy with the way Dad is being cared for as they always strive for excellence.
We are currently in unprecedented times and the staff at Bentley House have risen to the challenge with great courage, commitment and skill. It was recently my mother's Birthday and they arranged a 'pamper session' for the morning, her room was decorated with balloons and they arranged for a cake, some prosecco and snacks in the afternoon. She had a lovely day even though she was 'confined to quarters'. You hear how many older residents are losing their lives in care homes across Europe, so it is of great comfort to family and friends that their dear ones are being looked after so well.
Thank you so very much for your wonderful review - the Residents are our main focus and if they are happy, then the staff are happy, so pleased Mum is doing so well here.
Mum has been at Bentley House since August last year and we are really happy with the exceptionally good care she has been getting. We feel that every member of staff at the home goes out of their way to make Mum feel comfortable, happy and really cared for. During these weeks of lockdown, we feel that Mum is in the safest of hands and that everyone is doing their best to keep up high standards of care, support and safety as well as keeping morale high during this most difficult of times. We could not have made a better choice of Care home for our Mum, everyone that works at Bentley House is worth their weight in gold, they are all amazing. We are very grateful and thankful to each and every one of the members of staff, they are simply the best.
Thank you for your wonderful review. Our main and only focus at Bentley House is our Residents and if they are happy, then our staff members are too.
The staff are very caring and thoughtful and treat mum with respect. During the lockdown, we have received video calls and photos of mum and she is always smiling which has been lovely to see. We know she is well cared for and in safe hands which is very reassuring.
Many thanks for your kind words - we continue to do as many video calls as possible with all of our Residents and their loved ones, as we know how difficult this must be, not only for our Residents but for yourselves too.
During the Covid-19 pandemic family members have been kept well-informed about the policies adopted by Bentley House and the safety and well-being of the residents have been at the heart of all such policies. I have particularly welcomed the newsletter updates and also the opportunities to videocall with my Mother during this time. She has remained positive throughout this challenging time and has been very well supported. Well done to the team and thank you all so very much.
Thank you for your very kind review - we are so pleased that Mum has remained positive along with our other Residents at this very difficult time.
We, the resident's children and grandchildren cannot thank and praise the staff enough for looking after her so well, especially during the Covid lockdown, but before that just as much. Thank you and we wish you all good health in these worrying times.
Great feedback - we are doing all that we can to keep our residents happy and content with adequate social distancing, so your feedback is very much appreciated.
This was my first experience if a winter break in a care home and the result was just what I expected. The place was very clean, and activities were available in the morning and at afternoon periods. The staff soon knew you by your Christian name and were always very polite and helpful. In fact, the staff could not be more concerned about your health and well-being during ones stay. I would not hesitate to recommend them to my friends. Thank you.
Thank you for your kind words - we would welcome you back anytime. Thank you also for your fantastic History presentation for the other Residents, you certainly know your stuff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 July 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Signature at Bentley House.
There are no upcoming events for Signature at Bentley House.
Awards / Recognitions (15)
- 30 Jan 2026Recipient: Signature Senior Lifestyle Ltd
- 31 Jan 2025Recipient: Signature Senior Lifestyle Ltd
- 21 Nov 2024Recipient: Signature at Bentley House
Accreditations
There are no accreditations posted yet for Signature at Bentley House.
Meet the Team (5)

I have had the pleasure of being part of the Bentley House family since 2018, working in a variety of roles across the home. In my current position, I am the first point of contact for families beginning their journey to find the right caring environment for their loved ones.
I truly enjoy welcoming people into Bentley House and showcasing our exceptional facilities, luxurious surroundings and the incredible team who make our home so special. Supporting families at such an important time and helping them feel confident in their decisions is one of the most rewarding parts of my role.

I began my career in care at the age of 16, working part-time as a Housekeeper while still at college. Spending time with residents quickly sparked a passion for care, and I soon left college to become a full-time Care Assistant. I spent my first ten years in the sector before taking the opportunity to travel, exploring Thailand, Australia, Vietnam, Malaysia and South America over 18 months.
On my return, I spent the next 14 years developing my career from Senior Care Assistant to Assisted Living Coordinator, then Regional Care Coordinator, supporting homes across the business before stepping into a General Manager role. I later joined Signature Senior Lifestyle, first as General Manager at Elton House and then transferring to Bentley House.
With 30 years in the care industry, I feel just as passionate about supporting residents today as I did when I was 16. Providing exceptional care, leadership, and a true sense of home for our residents continues to be a privilege and a joy.

I have worked in health and social care for more than 20 years and have progressed through different roles throughout my career. I have completed Level 5 in Health and Social Care in Leadership and Management. Currently, I am working towards CIPD Level 5 in People Management. I have a background as a qualified nurse and midwife. I have experience working with different client groups, such as dementia, learning disabilities, assisted living, nursing and residential care. I am a very hardworking and passionate person. As the Residential Manager, I believe that it is important to be approachable and willing to help others. I pride myself in having a friendly and open approach to residents, loved ones and team members.

I started at Signature at Bentley House as Dementia Care Manager.

As Hospitality Manager at Signature at Bentley House, I combine my experience in hospitality with my background in Occupational Therapy to enhance the overall resident experience and create a welcoming, comfortable, and supportive environment.
My focus is on ensuring that every aspect of our hospitality services, from dining and housekeeping to the wider living environment, contributes positively to residents’ wellbeing, independence, and quality of life. Working collaboratively with our care and clinical teams, I strive to deliver high-quality, person-centred services that reflect the individual needs, preferences, and aspirations of each resident.
I am passionate about creating an environment in which residents feel valued, respected, and empowered to live as independently and comfortably as possible. By placing the resident experience at the heart of everything we do, I aim to foster a true sense of home while promoting dignity, choice, and meaningful daily living.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Signature at Bentley House to verify any information. View our terms and conditions. Signature at Bentley House has an Enhanced Service -more info.