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Drayton Village Care Centre

1 Spring Promenade, West Drayton, London UB7 9GL
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I was immediately struck by the warmth and friendliness of all the staff who greeted meElizabeth L(Niece of Resident/Service User)
Drayton Village Care Centre, West Drayton
The food is excellent, fresh, warm and nutritious and served freshlyRodney H(Friend of Resident/Service User)
Drayton Village Care Centre, West Drayton
staff and management have been absolutely brilliant. I would recommend Drayton VillageCaroline R(Daughter of Resident/Service User)
Drayton Village Care Centre, West Drayton

Rated as 'good' in 5 categories by Care Quality Commission during May 2018. The care home was measured under the strict assessment of CQC, and marked out of 5 area’s which include; Safe, Effective, Caring, Responsive and Well-led. The home enjoys an excellent reputation and many local people choose Drayton as their home when they require care services. Drayton is proud of the feedback they receive regarding their standards of...  

Care Provided by Drayton Village Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 91 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,700 - £1,700£1,900 - £1,900
Residential Dementia Care£1,700 - £1,700£1,900 - £1,900
Nursing Care£1,800 - £1,800£2,000 - £2,000
Nursing Dementia Care£1,800 - £1,800£2,000 - £2,000

Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.

Contact Drayton Village Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Mathew Bowden(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (91)
  • Single Rooms with ensuite Wet Room (36)

Visiting

  • No restrictions on visiting hours, during meal times if you call in advance the chef can prepare a meal so they can dine with their family member.

Parking

  • 10 free parking space available

Drayton Village Care Centre Reviews (66)

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9.4

Drayton Village Care Centre has a Review Score of 9.4 (9.409) out of 10, based on 15 reviews in the last 2 years. Over all time Drayton Village Care Centre has 66 reviews.

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Showing 66 reviews matching selected criteria
Review from D B (Daughter of Resident) published on 29 July 2026 Submitted via Postal Card
Overall Experience

As the Residents daughter I found the care home a beautiful place. My mother was very well cared for in the short time she was there. The staff are all lovely. Polite and very knowledgeable and helpful. I couldn't have asked for a better place for my mother.

Reply from Mathew Bowden, Home Manager at Drayton Village Care Centre

Thank you for your kind words and support. Warm wishes,

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Review from Julie R (Daughter of Resident) published on 13 July 2026 Submitted via Postal Card
Overall Experience

The service provided has always been excellent. Carers and all other staff are attentive and caring to residents. I would recommend Drayton Village Care Home also because of the exceptional nursing care. This care home is asset to the Gold Care Homes group.

Reply from Matthew Bowden, Home Manager at Drayton Village Care Centre

Thank you for your kind feedback and for taking the time to share your experience. We're so pleased to hear that your mum is well cared for by our team and you always feel welcome when visiting.

Best wishes,

Matthew

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Review from Jasmin D (Relative of Resident) published on 7 July 2026 Submitted via Website
Overall Experience

A huge thank you to the wonderful staff at Drayton Village Care Centre!. The utter dedication, dignity, and kindness you show the residents every day are truly appreciated. Thank you for all that you do. During these times please know we are praising you and see you working hard for our loved ones in this intense heat wave. I hope you and your families are keeping well and as hydrated as possible! Thank you to Pina for taking Harry to the Lounge today and a thank you to Niki also but the whole team for the difference you make!

Reply from Mathew Bowden, Home Manager at Drayton Village Care Centre

Thank you for your kind words. My team and I are grateful for your appreciation of our dedication, kindness and care.

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Review from Michael H (Son of Resident) published on 26 June 2026 Submitted via Postal Card
Overall Experience

My father has been a resident of this care home for the past 4 years and he has received the best care available to him in this time.

Reply from Matthew Bowden, Home Manager at Drayton Village Care Centre

Thank you for your kind words. It means a great deal to hear that your father has been so well cared for over the past four years.

Thank you again for taking the time to share your experience, and for the trust you continue to place in our team.

Best wishes,

Matthew

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Review from Louis F (Daughter of Resident) published on 24 June 2026 Submitted via Postal Card
Overall Experience

Extremely caring staff. Mum is so happy here, and the staff cannot do enough for her.

Reply from Matthew Bowden, Home Manager at Drayton Village Care Centre

Thank you for your lovely feedback and for taking the time to share your experience. We're so pleased to hear that your mum is happy at Drayton Village Care Centre and feels so well cared for by our team.

Best wishes,

Matthew

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Review from Mandy S (Relative of Resident) published on 24 June 2026 Submitted via Postal Card
Overall Experience

I cannot thank Drayton Village Care Home for the care they provided for Betty. All the staff went above and beyond to make her comfortable. Especially Crystal and her team for always including Betty, even though she stayed in her room.

Reply from Matthew Bowden, Home Manager at Drayton Village Care Centre

Thank you for sharing such heartfelt feedback about your relative's time at Drayton Village Care Centre.

It means a great deal to hear that she was cared for with such kindness, compassion and dignity, and that our team made every effort to ensure she felt included and supported in a way that suited her.

Best wishes,

Matthew

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Review from Patrick F (Son of Resident) published on 24 June 2026 Submitted via Postal Card
Overall Experience

We have as a family been very happy with the care that my mum has received since she arrived here at Drayton Village Care Centre. The staff have been exceptional. They are very kind and caring, and we could not be happier.

Reply from Matthew Bowden, Home Manager at Drayton Village Care Centre

Thank you for your lovely feedback and for taking the time to share your family's experience. We're so pleased to hear that your mum has been so well supported since joining Drayton Village Care Centre and that the care our team provide has particularly stood out to you.

Best wishes,

Matthew

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Review from Linda M (Sister of Resident) published on 23 June 2026 Submitted via Postal Card
Overall Experience

My brother, who suffers with dementia, has been here since last August and has settled very well. The staff have been so kind and patient and there is always a wonderful welcoming and happy atmosphere in the home. My brother's medical problems are dealt with promptly and with the utmost care. The home is spotlessly clean and there is always lots of activities which my brother loves.

Reply from Matthew Bowden, Home Manager at Drayton Village Care Centre

Thank you so much for your kind words. We're really pleased to hear your brother has settled in well. It means a lot to know our team's care and support is making a difference, and that he's enjoying the activities too. We really appreciate you taking the time to share this. Best wishes, Matthew.

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Review from Nick R (Son of Resident) published on 23 June 2026 Submitted via Postal Card
Overall Experience

The staff are stable and do a terrific job in difficult circumstances.

Reply from Matthew Bowden, Home Manager at Drayton Village Care Centre

Thank you so much for your kind words. Best wishes, Matthew.

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Review from J D (Friend of Resident) published on 29 December 2025 Submitted via Website
Overall Experience
We as a family who visit every week all days of the week..really can not express how much we really appriciate everyones care towards our Mum...all the staff who know our mum and meet her needs every day .

Shes so happy Thats Down to all all the Staff..Matthew the manager has a My Door is always open approach..Well done Team.

Reply from Matthew Bowden, Home Manager at Drayton Village Care Centre

Thank you for your kind words and for taking the time to share your views on our home. Matthew

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Review from Erika A (Niece of Resident) published on 29 August 2025 Submitted via Website
Overall Experience

Some communication and initial teething problems. However, we were listened too and I am now very happy that my loved one is safe and cared for with compassion, respect and dignity. I would recommend this care home.

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Review from Graham P (Son of Resident) published on 10 June 2025 Submitted via Website
Overall Experience
What lovely staff. Nice quiet setting with top notch care and support.

It appears to me that the management and staff pull out all the stops to make staying in the home the best experience for the residents possible.

Reply from Matthew Bowden, Home Manager at Drayton Village Care Centre

Thank you for your wonderful feedback. We'll be sure to pass your kind words on to the team, they'll be delighted. Warm Wishes.

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Review from K M (Daughter of Resident) published on 16 December 2024 Submitted via Postal Card
Overall Experience

My mum has been so happy since she came to Drayton Manor. I never worry if she is ok, as I know she is well cared for.

Reply from Matthew Bowden, Home Manager at Drayton Village Care Centre

Thank you for your review. We will pass on your kind words to all our staff.

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Review from Graham R (Son of Resident) published on 4 December 2024 Submitted via Postal Card
Overall Experience

Both my parents are/were in the care home and are being very well looked after. My dad was in a bad way and I am very grateful for how he was looked after and the people who took care of mum. Mum is being well looked after as well.

Reply from Matthew Bowden, Home Manager at Drayton Village Care Centre

Thank you for your review. See you soon. Take care

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Review from Richard L (Husband of Resident) published on 13 November 2024 Submitted via Postal Card
Overall Experience

Staff provide excellent services. Food prepared to good standards. Nursing staff and caters always informative. The room is cleaned regularly. Good sensory activities all round care home.

Reply from Matthew Bowden, Home Manager at Drayton Village Care Centre

Thank you for speaking so highly about our staff and care home. We will pass on this wonderful feedback to the whole team here at Drayton Village Care Centre. Warm Wishes

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Review from R K (Daughter of Resident) published on 29 July 2024 Submitted via Postal Card
Overall Experience

Mum has settled into Drayton Village well. All the staff are helpful and accommodating. There are plenty of organised activities for the residents to do if they want.

Reply from Matthew Bowden, Care Home Manager at Drayton Village Care Centre

Thank you for taking the time to leave a positive review. We are pleased to hear that your mum has settled in well at Drayton Village Care Centre.

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Review from Rodney H (Friend of Resident) published on 13 May 2024 Submitted via Website
Overall Experience

Drayton Care home is a wonderful place bright, clean and fresh. I would recommend it to any and everyone. I find the staff bending backwards to help in any way and do have an excellent listening ear to help, if and when needed. The Nurses, Carers, and Cleaners are always working hard and tending to the residents. The flats are spacious, bright and clean. I find them coming in when they pass by just to enquire about the resident's good health. The food is excellent, fresh, warm and nutritious and served freshly from a food trolley. The residents are looked after very well as the staff do their level best at all times.

Reply from Matthew Bowden, Home Manager at Drayton Village Care Centre

Thank you for sharing your experience of our home and for such high praise for our wonderful team. Warm regards

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Review from M G (Son of Resident) published on 22 April 2024 Submitted via Postal Card
Overall Experience

I feel confident my dear 94-year-old mum is well looked after and cared for. She has dementia and the wonderful staff at Drayton Village Care Home try to involve her in the many activities and themed days. I can visit mum and when I leave I feel confident she is in a safe place.

Reply from Matthew Bowden, Home Manager at Drayton Village Care Centre

Thank you so much for your kind words! We deeply appreciate your trust in us to care for your dear mother.

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Review from D D (Son of Resident) published on 17 April 2024 Submitted via Postal Card
Overall Experience

I am very happy with the care my mum is receiving. She seems to be eating more regularly and is kept clean and tidy. She has her hair and nails done too, which she didn't when she was living at home. I'm very happy with all the staff, they are kind, supportive and keep us informed of our mum's health and happiness.

Reply from Matthew Bowden, Home Manager at Drayton Village Care Centre

Thank you for sharing your positive experience with the care your mum receives at Drayton Village Care Centre. Keeping you informed about her well-being is a top priority for us.

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Review from M E (Resident / Service User) published on 16 February 2024 Submitted via Postal Card
Overall Experience
Very satisfied, clean care home.
Well cared for and treated well by staff.

Food is good and really enjoyed the activities provided.

Reply from Matthew Bowden, Home Manager at Drayton Village Care Centre

Thank you for the positive feedback! Looking forward to welcoming you back soon.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 January 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (19) & Events (0)

News
  • 13 Jul 2026

    Our wonderful residents at Drayton Village Care Centre enjoyed a relaxed day out in Staines, where the focus was simply on enjoying the day at their own pace. The outing...

  • 18 Dec 2025

    Residents at Drayton Village Care Centre enjoyed a wonderful outing this week as the activities team organised a special shopping trip to a local store. The purpose of the visit...

  • 13 Nov 2025

    At Drayton Village, we were delighted to celebrate the truly special milestone of Kathleen’s 101st birthday! Our dedicated Activities Team organised a wonderful celebration filled with music, laughter, and heartfelt...

Upcoming Events

There are no upcoming events for Drayton Village Care Centre.

Awards / Recognitions (10)

  • 30 Jan 2026Recipient: Gold Care Homes
  • 28 Feb 2020Recipient: Gold Care Homes
  • 03 Dec 2019Recipient: Gold Care Homes

Accreditations

There are no accreditations posted yet for Drayton Village Care Centre.

Meet the Team (1)

Mathew Bowden
Mathew BowdenJob Title:Care Home Manager

Matthew Bowden is Residential Care Home Manager, at Drayton Village Care Centre. Matthew's journey in the industry began as a carer, and soon with his dedication and passion, he was promoted to the role of Manager. With over two decades of experience in the care sector, Matthew’s knowledge and love for his role ensure that a warm and friendly environment is created for all the residents.

Frequently Asked Questions about Drayton Village Care Centre

What types of Care is Drayton Village Care Centre registered for?

Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Drayton Village Care Centre have?

There are 91 Single Rooms.

What are the Facilities & Services at Drayton Village Care Centre?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Drayton Village Care Centre to the centre of West Drayton?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Drayton Village Care Centre to verify any information. View our terms and conditions. Drayton Village Care Centre has an Enhanced Service -more info.