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- Drayton Village Care Centre care home

I was immediately struck by the warmth and friendliness of all the staff who greeted meElizabeth L(Niece of Resident/Service User)

The food is excellent, fresh, warm and nutritious and served freshlyRodney H(Friend of Resident/Service User)

staff and management have been absolutely brilliant. I would recommend Drayton VillageCaroline R(Daughter of Resident/Service User)

I was immediately struck by the warmth and friendliness of all the staff who greeted meElizabeth L(Niece of Resident/Service User)

The food is excellent, fresh, warm and nutritious and served freshlyRodney H(Friend of Resident/Service User)

staff and management have been absolutely brilliant. I would recommend Drayton VillageCaroline R(Daughter of Resident/Service User)

Rated as 'good' in 5 categories by Care Quality Commission during May 2018. The care home was measured under the strict assessment of CQC, and marked out of 5 area’s which include; Safe, Effective, Caring, Responsive and Well-led. The home enjoys an excellent reputation and many local people choose Drayton as their home when they require care services. Drayton is proud of the feedback they receive regarding their standards of...
Care Provided by Drayton Village Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 91 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Drayton Village Care Centre for full pricing details and T&Cs.
Contact Drayton Village Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Gold Care Homes
- Private Owned
Person in charge
- Mathew Bowden(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (91)
- Single Rooms with ensuite Wet Room (36)
Visiting
- No restrictions on visiting hours, during meal times if you call in advance the chef can prepare a meal so they can dine with their family member.
Parking
- 10 free parking space available
Drayton Village Care Centre Reviews (66)
Drayton Village Care Centre has a Review Score of 9.4 (9.409) out of 10, based on 15 reviews in the last 2 years.
Over all time Drayton Village Care Centre has 66 reviews.
A warm and friendly welcome to my respite was retained by all members of staff. Throughout my short stay, every request was dealt with promptness and in a good manner. Two personal medical emergencies were professionally and efficiently dealt with, without fuss by truly caring staff.
Thank you for your kind review. It is lovely to hear that you had an enjoyable stay with the home.
My mother was in Drayton Village for nearly 6 and a half years before she passed away on 12 August 2020. In her last few weeks the carers and staff could not have done any more than they could have done prior to her death. In the 6 and a half years she was at Drayton Village she was treated with the utmost respect and everyone was like her second family - just one big happy family.
Thank you very much for taking the time to give such positive feedback about our home. Your feedback regarding the care and the team that deliver that care is touching. I am certain that everyone at the home will have felt the loss of your mother and it does not surprise me that they will have...
We are more than happy with the care given to my mother by the wonderful staff at Drayton Village Care Home, they have been fantastic during the pandemic, keeping us informed at all times and keeping the home free from Covid-19.
Thank you for your wonderful review, it sums up all of the positives which can have been captured during the extraordinary times we have and are currently living through. Kind regards,
Great care provided by a brilliant team of carers. As soon as the government talked about isolating, the home closed to keep the residents safe. We have been able to call, most days, to check up on our loved one but we also know they will call if there are any problems.
Thank you for your review. Safety has been at the top of our agenda for our residents and the team working in the home. Thankfully the stringent procedures put in place have ensured that everyone has been well cared for and life, inside the home, could carry on with the least impact on residents as...
I would recommend Drayton Village.
Thank you very much for your kind review. We greatly appreciate you taking the time to do so.
Very flexible and understanding in admitting my relative for emergency respite care. I felt that she was cared for with kindness and the staff kept me well informed of her progress without the need to prompt them.
Thank you very much for your review. So glad to read that all went well and you received the very best of attetion and consideration. Kind regards
My mum has been kept safe and well looked after by all staff even during this difficult time for all of us and Drayton Village even went into lockdown 12th March to keep there residents and staff safe. Also during this time, I have kept in contact facetime with my mum which is most appreciated. The staff are always very pleasant and helpful no matter what time of day and I’m happy my mum is in a place getting the proper care and attention that she needs and knowing her needs are being met even though I can't be there with her, thanks to all the staff at Drayton Village.
Thank you very much for your review, your appreciation means a lot to the team who have worked so hard to keep all residents safe, well and happy. Kind regards.
The rooms and lounges are spacious and clean; staff are very friendly and helpful; food good - and my mum always says that, although she would rather be at home, she's happy to stay in respite; in order to give me a break.
Thank you for your feedback, we're glad to hear that your relative is enjoying their time with us - best regards.
We found the quality of care excellent. The room was spacious and bright. Much thought was put into our Uncles complex needs. Overall his last weeks could not have been any better for him. We were very grateful for the thoughtfulness he experienced. Thank you to everyone.
Lovely comment, many thanks - Drayton Village Care Centre.
My father lived in the home for 22 months, during this time we felt strongly as a family that he was well loved. He enjoyed his time here and the staff were AMAZING to him, even though at times he could be difficult. We were surprised and delighted that so many of his carers visited him in hospital in his last 2 weeks. Each and every member of staff that my wife and I encountered were true professionals and a credit to the home. We tell all our friends how lucky we were to have found this home for our father and cannot recommend the home highly enough.
Extremely happy with your feedback, the staff will be pleased! Thank you for your kind words.
Although there are certain aspects of the home which I am slightly worried about, as a whole, my brother is well cared for and I am very grateful for that. He has been back from hospital two weeks now. Every member of staff is trying their best for him.
Hello, we thank you for your review and would love to know your thoughts with improvements that we can make. Please make sure to attend our relative's meetings so that your views can be heard, we are always seeking new ways to improve our home. Kind regards.
I am very impressed with the quality of care provided at Drayton Village Care Centre. The staff are, without exception, caring, friendly and helpful. I was worried as to how my friend would adapt to residential care but the staff have gone above and beyond to make him feel comfortable, relaxed and at home.
Hello and thank you for a great review, our staff will be pleased with the feedback. Kind regards.
Facilities are fantastic and Mum reports the food is lovely. Staff communicate well and always keep me informed and updated.
Would highly recommend the home.
Thank you for your kind words - Happy New Year.
My father has been a resident for 3 weeks, and to date, he is very happy there. The staff are very friendly to him and nothing is too much trouble. They clean his room daily, he loves the food and anything he needs doing is attended to by the caretaker. The office staff are very helpful and they always have time for you. I am very happy my dad is here.
Hello and thank you for your review. We value your feedback and we are extremely pleased that your father is enjoying his time with us - Happy New year.
My mother could not praise the home and staff enough. She was very happy whilst at the home and kept saying how nice it was and how kind the carers were to her.
Fantastic! We're delighted your mother had a great time at our home. Thank you for taking your time to write a fabulous review - Happy New Year
We have and will continue to recommend Drayton Village Care Centre to family and friends.
We are very humbled by your comment. Thank you for your kind words, we really appreciate your feedback - Many thanks.
We used this service as a respite so that myself and my husband could actually relax on holiday after many years of looking after my parents and always getting lots of phone calls from them wanting us to come home. I was apprehensive as I did not know what to expect but upon meeting with the staff before and on admission, my mind was put at total rest. The way in which the clients are spoken to is excellent and the residents all appear to be really happy together. On our return the first thing we did was pick dad up and although he wanted to get back to his own home he has since requested that when he can no longer live independently he would like to return there. He even said he missed the girls! I could not have asked for anything to make him happier.
We really appreciate the story/experience you have had at Drayton, we are really glad your father enjoyed his time there and wanted to return! Thank you very much for your review. Many thanks.
The home provides good care for residential care (being our only experience). My mother was encouraged to participate in group events and enjoys the trips out that she goes on. The home is always kept clean and tidy although the quality of food would only be my query over, the overall rating given.
Dear Reviewer,
Thank you for your review. We aim to provide a high quality and varied diet for our residents at Drayton. I will discuss your comment regarding the food with the Chef and Care Manager.
My Nan has always praised the staff that work here and make her feel safe. From an outside point of view, I feel the there should be more various activities to keep residents occupied especially if they don't get many visitors and I feel the staff are too thin on the ground. I do feel that there should be more staff, especially around busy eating periods and evenings/nights.
Dear Sarah,
Thank you for your kind review. I will raise your comments regarding staffing levels at the next managers meeting.
Very friendly, always very helpful, considerate, homely, lovely rooms, very comfortable for visitors, made to feel at home.
Dear Pamela,
Thank you for your kind review. Happy to discuss any improvements you can recommend.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 January 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (19) & Events (0)
- 13 Jul 2026
Our wonderful residents at Drayton Village Care Centre enjoyed a relaxed day out in Staines, where the focus was simply on enjoying the day at their own pace. The outing...
- 18 Dec 2025
Residents at Drayton Village Care Centre enjoyed a wonderful outing this week as the activities team organised a special shopping trip to a local store. The purpose of the visit...
- 13 Nov 2025
At Drayton Village, we were delighted to celebrate the truly special milestone of Kathleen’s 101st birthday! Our dedicated Activities Team organised a wonderful celebration filled with music, laughter, and heartfelt...
There are no upcoming events for Drayton Village Care Centre.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Gold Care Homes
- 28 Feb 2020Recipient: Gold Care Homes
- 03 Dec 2019Recipient: Gold Care Homes
Accreditations
There are no accreditations posted yet for Drayton Village Care Centre.
Meet the Team (1)

Matthew Bowden is Residential Care Home Manager, at Drayton Village Care Centre. Matthew's journey in the industry began as a carer, and soon with his dedication and passion, he was promoted to the role of Manager. With over two decades of experience in the care sector, Matthew’s knowledge and love for his role ensure that a warm and friendly environment is created for all the residents.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Drayton Village Care Centre to verify any information. View our terms and conditions. Drayton Village Care Centre has an Enhanced Service -more info.