Puddingstone Grange

82 Plumstead Common Road, Plumstead, London SE18 3RD
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9.5 91 Reviews
  • Puddingstone Grange, London
Puddingstone Grange care home is registered to offer residential care for male and female service users, who are elderly and frail, have a dementia related condition and nursing care needs.

A mental health unit was been opened within the home in August 2015 to provide care and support for those living with mental health conditions.

A community district nurse service is available for the residential units.

Community psychiatric support is provided when necessary, through a resident's general practitioner services.

The mental health unit receives support from Oxleas Health Service, 24 hours a day in addition to regular reviews of those residents from the community psychiatric team.

At the heart of Avante Care and Support's work is a philosophy of care where staff encourage social interaction, engagement and the eradication of loneliness and boredom.

Puddingstone Grange ensures its care and support helps to develop interests and hobbies within the care home and provide many opportunities to meet and make new friends.

The design promotes the use of the external space and this will be achieved by having safe, level access to the garden area at the rear, which has a meandering pathway, raised planters, seating areas and water feature.
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Care Provided by Puddingstone Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1624
  • Self-Funded Residential Dementia Care: from £1624
  • Self-Funded Nursing Care: from £2213
  • Self-Funded Nursing Dementia Care: from £2213
  • RESPITE Self-Funded Residential Care: from £1786
  • RESPITE Self-Funded Residential Dementia Care: from £1786
  • RESPITE Self-Funded Nursing Care: from £2409
  • RESPITE Self-Funded Nursing Dementia Care: from £2409

The fee covers all dietary and hydration requirements: breakfast, lunch/dinner and evening meal with snacks and drinks offered throughout the day; laundry; medication administration/assistance; entertainment/companionship; personal care, cleaning and some outings. Hairdressing is not included although hair washing and drying is provided under personal care. Newspapers and some outings are also not included. Top up fees are considered.

The price(s) shown are provided by the care home. Contact Puddingstone Grange for full pricing details and T&Cs.

Contact Puddingstone Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Puddingstone Grange to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Mojibola Olusesan (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (62)
  • Single Rooms with Ensuite Wet Room (62)

Visiting

  • The home welcomes visitors including children and house trained dogs.
    The home do kindly request that unless visitors are assisting with meals that visiting during mealtimes is avoided.
    This is for the privacy of residents and so that staff can encourage and monitor residents with their meals.
    A list of mealtimes on reception and staff can also inform visitors of this.

Parking

  • Car parking is available at the home without restrictions, the home kindly requests that visitors using the car park only park in designated bays to avoid restricted access of emergency vehicles.

Puddingstone Grange Reviews (91)

9.5

Puddingstone Grange has a Review Score of 9.5 (9.492) out of 10, based on 18 reviews in the last 2 years.
Over all time Puddingstone Grange has 91 reviews.

Overall Experience
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  • 20
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  • 4
Date Published
  • 91
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  • 18
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Reviewer Connection to Puddingstone Grange
  • 28
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  • 1
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  • 1
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Total of 91, showing 21-40
Review from E H (Brother-in-law of Resident) published on 8 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Warm welcome from staff. My relative was looked after very well.
Much better than previous home she was in. Home was clean and tidy.
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Review from Angela P (Daughter of Resident) published on 22 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was welcomed to the nursing unit in a very efficient manner, with care for her wellbeing and acquainting themselves with her needs.
A very good or rather excellent start to the residency.
Haven't had the opportunity to assess everything as yet.
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Review from Jill D (Daughter-in-law of Resident) published on 21 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law spent the last year of her life in this wonderful home. The staff were lovely, the accommodation was spotless, and we couldn’t have asked for a better place for her to spend her final year. They took all the worry off our shoulders and we knew she was safe. She laughed, she was happy,
and she was safe.
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Review from Jan B (Daughter of Resident) published on 17 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I requested a meeting to discuss issues with my mum, as always I was met with kindness and professional and was completely reassured.
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Review from Mary D (Sister of Resident) published on 13 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a regular visitor weekly for the past 5/6 years Christmas at Puddingstone Grange is fantastic. The staff go out of their way to make this time of year a wonderful celebration for everyone. The staff work so hard and include many of the residents to help out. Beautiful and inclusive. Long dining tables
with crackers etc. Christmas trees and decorations everywhere. Also, the local church singers come each year. The weeks of Christmas are superb at Puddingstone Grange.
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Review from Angela B (Daughter of Resident) published on 16 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Puddingstone in April, and we were thrilled to be able to get in her there. Mum was in a fragile state mentally, and the manager went above and beyond to get Mum in there at short notice. We were beyond grateful to her.
From the moment Mum arrived, her mental health improved immediately,
she is settled, happy and most importantly happy. Every single member of staff we have met are kind, energetic and caring.
We really couldn’t ask for anymore, and Mum had said she never feels lonely and it’s like home from home! The best comment you could ask for!
The home is clean and relatives are made to feel welcome and kept in the picture with everything regarding their loved ones.
I am happy leaving Mum after a visit knowing she is safe, happy and being cared for!
Thanks again to the manager and her staff for doing a great job.
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Review from Navtej D (Son of Resident) published on 24 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Puddingstone Grange care home has been excellent in the care of my mum. The staff are always professional and helpful. Highly recommended. The management have always been helpful in advice and thoughtful. The staff are good at letting you know of any issues that have happened regarding my mum, with
phone calls.
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Review from P H (Partner of Resident) published on 14 April 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are friendly, care seems to be good but would love it if a way could be found to shower or properly bath my partner.
Home is clean and rooms are large and bright.
Staff interaction is good.
Wish her hair was washed more than once per week.
An in-house chiropodist would be a serious bonus.
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Review from L M (Daughter of Resident) published on 20 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very calm and structured focused cared environment with a pleasant friendships amongst residents and support within themselves for each other.
The garden has an open space and seating space for residents to explore and for families.
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Review from Richard B (Son of Resident) published on 20 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good care is taken of Mother. Kept informed of any issues. Always welcomed when visiting. My mother seems very happy with the care and is much safer and looked after at Puddingstone Grange compared to living at home with care visits.
Reply from Mojibola Olusesan, Home Manager at Puddingstone GrangeThank you for your review and comments about the care and support that your mum is receiving at Puddingstone Grange. Your feedback helps to improve our services.
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Review from Brian G (Son of Resident) published on 16 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very satisfied with the care my mum is receiving at Puddingstone Grange Care Home.
Reply from Mojibola Olusesan, Home Manager at Puddingstone GrangeWe appreciate your review and your positive feedback about Puddingstone Grange. Thank you very much.
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Review from K P (Resident) published on 16 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Experince is good.
I love it here.
Reply from Mojibola Olusesan, Home Manager at Puddingstone GrangeThank you for reviewing our home and for giving us positive feedback.
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Review from J L (Daughter of Resident) published on 10 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brothers and sister had the unenviable task of picking a home for our mum. After three weeks as a resident, I visited her for the first time - Puddingstone Grange is a beautiful purpose-built home overlooking the common. During my first week of visiting, I witnessed some of their daily routines.
The staff were extremely kind to everyone, and I observed good practices for all the residents, visitors and likewise amongst the staff. Mumj looked well cared for, was happy and had settled in very well. From the managers to the domestics, they were all happy to answer any questions. Everyone was keen to learn more about mUm and our family to help them to make Mum feel at home.
Fantastic start to our journey.
Please note I have not commented on the value for money as my siblings deal with this element of our Mum's care.
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Review from C G (Niece of Resident) published on 10 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
For the past number of years, I have visited Puddingstone Grange and each time I am impressed by the attention to detail of this care home. From the many activities such as outings to interesting places, involvement with seasonal celebrations, keep-fit regimes and a lot more to keep the residents active
and sociable. As for the staff, they have always gone the extra mile in making our visits memorable along with regular meetings both for residents and their families plus a monthly newsletter. I would rank Puddingstone Grange care home amongst the very top of the list when choosing a home from home for your loved one.
Reply from Mojibola Olusesan, Home Manager at Puddingstone GrangeDear Reviewer,
Thank you for providing feedback about Puddingstone Grange, your comments mean so much to us.
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Review from Christine C (Daughter of Resident) published on 25 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum really didn't want to go into a care home. And we did everything to keep her in her own home for as long as possible. But when she could no longer walk - or even stand - we were faced with the prospect of her being bedridden. She had amazing carers - but it became obvious that her quality of
life would be better with full-time support. We completely lucked out that Puddingstone had a room. The staff did everything they could to help her fit in - and she loves it. The food is amazing, and she really enjoys living in such a positive warm atmosphere. I can't wait for spring to come so she can go into the lovely garden.
Reply from Mojibola Olusesan, Home Manager at Puddingstone GrangeDear Christine,
Thank you very much for your feedback. Your comments help to improve the care and support services that Puddingstone Grange provides for residents.
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Review from C B (Niece of Resident) published on 20 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful nurturing, caring environment. Staff are always upbeat and friendly and always find time to chat. Large outdoor area for residents to get fresh air and sit in the garden and my uncle is very, very happy there.
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Review from Susan G (Daughter of Resident) published on 4 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum was very happy today, especially when the care manager came along. Mum was very happy to see and hear her, she is brilliant, taking her hand, smiling and laughing.
Reply from Mojibola Olusesan, Home Manager at Puddingstone GrangeYour feedback means so much to us. Thank you very much for taking the time to review our service and for being supportive of my team.
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Review from Mandish R (Daughter of Resident) published on 6 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care that my mum is receiving. The staff are very friendly and caring. They are always giving feedback as to how my mum has been etc. My mum is happy in their care, she has never complained about the care.
Reply from Mojibola Olusesan, Home Manager at Puddingstone GrangeThank you very much for sharing your review of Puddingstone Grange with us. We appreciate all the feedback given.
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Review from B M (Son of Resident) published on 6 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Puddingstone Grange looked after my mother with great care. The staff were always consciensous and cheerful, diligent and thoughtful. One, in particular, gave great care to my mother and our family.
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Review from M W (Resident) published on 19 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is a generally very happy home. The staff are wonderful and are so eager to please all the residents. it must be a very demanding job but they all seem to cope admirably!
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Current Review Score: 9.5 (9.492)

Overview of Review Score

The Review Score of 9.5 (9.492) out of 10 for Puddingstone Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.567 for Puddingstone Grange is calculated as follows: ( (157 Excellents x 5) + (32 Goods x 4) + (11 Satisfactorys x 3) + (3 Poors x 2) + (7 Very Poors x 1) ) ÷ 210 Ratings = 4.567
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Puddingstone Grange is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Nov 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Mojibola

Mojibola Olusesan

Job Title: Registered Home Manager Joined: 2020

Moji has over 20 years experience working in care, she joined Avante as a Registered Home Manager in September 2020, having previously held roles as an Area Co-ordinator and Regional Support Manager. Moji has a BSc in Sociology and MSc in Criminology and Criminal Psychology


Moji's proudest achievement since joining Avante has been supporting residents, their family members and staff through the recent pandemic and the associated challenges, keeping the home safe and maintaining staffing levels. Moji feels it is particularly important to support the relatives and friends of residents in order to enhance the wellbeing of all parties.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Puddingstone Grange to verify any information. View our terms and conditions. Puddingstone Grange has an Enhanced Service - more info.