Puddingstone Grange

82 Plumstead Common Road, Plumstead, London SE18 3RD
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9.5 85 Reviews
  • Puddingstone Grange, London
Puddingstone Grange care home is registered to offer residential care for male and female service users, who are elderly and frail, have a dementia related condition and nursing care needs.

A mental health unit was been opened within the home in August 2015 to provide care and support for those living with mental health conditions.

A community district nurse service is available for the residential units.

Community psychiatric support is provided when necessary, through a resident's general practitioner services.

The mental health unit receives support from Oxleas Health Service, 24 hours a day in addition to regular reviews of those residents from the community psychiatric team.

At the heart of Avante Care and Support's work is a philosophy of care where staff encourage social interaction, engagement and the eradication of loneliness and boredom.

Puddingstone Grange ensures its care and support helps to develop interests and hobbies within the care home and provide many opportunities to meet and make new friends.

The design promotes the use of the external space and this will be achieved by having safe, level access to the garden area at the rear, which has a meandering pathway, raised planters, seating areas and water feature.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1532
  • Self-Funded Residential Dementia Care: from £1532
  • Self-Funded Nursing Care: from £2100
  • Self-Funded Nursing Dementia Care: from £2100
  • RESPITE Self-Funded Residential Care: from £1685
  • RESPITE Self-Funded Residential Dementia Care: from £1685
  • RESPITE Self-Funded Nursing Care: from £2284
  • RESPITE Self-Funded Nursing Dementia Care: from £2284

The fee covers all dietary and hydration requirements: breakfast, lunch/dinner and evening meal with snacks and drinks offered throughout the day; laundry; medication administration/assistance; entertainment/companionship; personal care, cleaning and some outings. Hairdressing is not included although hair washing and drying is provided under personal care. Newspapers and some outings are also not included. Top up fees are considered.

These prices are only a guideline, please contact Puddingstone Grange to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Mojibola Olusesan (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (62)
  • Single Rooms with Ensuite Wet Room (62)

Visiting

  • The home welcomes visitors including children and house trained dogs.
    The home do kindly request that unless visitors are assisting with meals that visiting during mealtimes is avoided.
    This is for the privacy of residents and so that staff can encourage and monitor residents with their meals.
    A list of mealtimes on reception and staff can also inform visitors of this.

Parking

  • Car parking is available at the home without restrictions, the home kindly requests that visitors using the car park only park in designated bays to avoid restricted access of emergency vehicles.

Puddingstone Grange Reviews (85)

9.5

Puddingstone Grange has a Review Score of 9.5 (9.516) out of 10, based on 16 reviews in the last 2 years.
Over all time Puddingstone Grange has 85 reviews.

Overall Experience
  • 61
  • 19
  • 1
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  • 4
Date Published
  • 85
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  • 16
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Reviewer Connection to Puddingstone Grange
  • 25
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  • 8
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Total of 85, showing 81-85
Review from Sandra H (Daughter-in-law of Resident) published on 4 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Due to the closure of mum's previous home she transferred to here. At all times Avante were professional and caring in the process. For both mum and us they made the transition easy in every way no doubt a lot of work on their part. They made sure that some of the staff form the previous home transferred
along with the small group of residents. Therefore they are very well aware of each of the groups needs. In mum's case she can be afraid, they are very understanding and cope with her extremely well on her off days. The home is very spacious, clean and the bedroom contains a wet room excellent!. The staff interacted with all the residents. Have just experienced mothers day and afternoon tea events.
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Review from Martin (Son of Resident) published on 18 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Don't know what you pay your staff but it's not enough!
Having mum in care is disheartening and worrisome. The team ALWAYS know how mum's going, what has been happening for her.
I live about as far away as possible and only come to the UK once or twice a year.
It's very reassuring to know mum is
in such good hands.
- Bottom of my heart - thank you.
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Review from Maria G (Niece of Resident) published on 29 February 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very pleased with the care and attention that is given to our uncle in all respects. The home is always warm, friendly and clean. The residents are well looked after, we leave the care home knowing that all is well concerning my uncle.
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Review from Toni E (Granddaughter of Resident) published on 24 February 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
In my opinion, the staff at Puddingstone Grange are what makes this care home feel like a blessing.
Having had disheartening experiences of several different care homes previously over the last 6 years, (due to my elderly grandparents.).
I can honestly say, Puddingstone Grange is a league above the
rest ... When visiting my grandad at Puddingstone, the home is always clean. The residents themselves always look clean and cared for. I love the fact that the staff seem to have an individual understanding of each residents personality, they don't just know their names, they know who the residents once were, and cater to their individual needs.
Sadly (or not) my grandad still believes his wife (soul mate) is still alive. And on occasions he will get very agitated because he can't find her, the staff - rather than trying to explain she's no longer here, they sit him next to a female resident who he then believes is his wife. My grandad then finds peace. ?? I love this.
My dad and I always feel welcomed by all staff. Through them we too are learning and getting to know the other residents to whom my grandad now resides with. I truly believe the staff especially in my grandads section are what gives it a family feel, and most importantly for us we always have peace of mind when leaving :)
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Review from Michael B (Regular Volunteer) published on 24 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am delighted to give my thorough recommendation to the staff of Puddingstone Grange. I have been arranging a funeral of one of the residents and a remembrance service for a member of staff who died recently. The manager has been absolutely brilliant, giving me a wonderful warm welcome with kind hospitality.
The home radiates human love and care, I really do feel that everyone matters and are considered with individual concerns and care. This care home has more of a feel of a home than an institution. I'm looking forward to monthly visits to the home for residents and staff. Thoroughly recommend with festive gratitude.
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Current Review Score: 9.5 (9.516)

Overview of Review Score

The Review Score of 9.5 (9.516) out of 10 for Puddingstone Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.516 for Puddingstone Grange is calculated as follows: ( (128 Excellents x 5) + (40 Goods x 4) + (6 Satisfactorys x 3) + (3 Poors x 2) + (7 Very Poors x 1) ) ÷ 184 Ratings = 4.516
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Puddingstone Grange is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Nov 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Mojibola Olusesan

Job Title: Registered Home Manager Joined: 2020

Moji has over 20 years experience working in care, she joined Avante as a Registered Home Manager in September 2020, having previously held roles as an Area Co-ordinator and Regional Support Manager. Moji has a BSc in Sociology and MSc in Criminology and Criminal Psychology


Moji's proudest achievement since joining Avante has been supporting residents, their family members and staff through the recent pandemic and the associated challenges, keeping the home safe and maintaining staffing levels. Moji feels it is particularly important to support the relatives and friends of residents in order to enhance the wellbeing of all parties.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Puddingstone Grange to verify any information. View our terms and conditions. Puddingstone Grange has an Enhanced Service - more info.