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- Puddingstone Grange care home







Puddingstone Grange care home is registered to offer residential care for male and female service users, who are elderly and frail, have a dementia related condition and nursing care needs.
A mental health unit was been opened within the home in August 2015 to provide care and support for those living with mental health conditions.
A community district nurse service is available for the residential units.
Community psychiatric support is provided when...
Care Provided by Puddingstone Grange
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The fee covers all dietary and hydration requirements: breakfast, lunch/dinner and evening meal with snacks and drinks offered throughout the day; laundry; medication administration/assistance; entertainment/companionship; personal care, cleaning and some outings. Hairdressing is not included although hair washing and drying is provided under personal care. Newspapers and some outings are also not included. Top up fees are considered.
The price(s) shown are provided by the care home. Contact Puddingstone Grange for full pricing details and T&Cs.
Contact Puddingstone Grange to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Avante Care & Support
- Voluntary / Not for Profit Owned
Person in charge
- Mojibola Olusesan(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (62)
- Single Rooms with ensuite Wet Room (62)
Visiting
- The home welcomes visitors including children and house trained dogs. The home do kindly request that unless visitors are assisting with meals that visiting during mealtimes is avoided. This is for the privacy of residents and so that staff can encourage and monitor residents with their meals. A list of mealtimes on reception and staff can also inform visitors of this.
Parking
- Car parking is available at the home without restrictions, the home kindly requests that visitors using the car park only park in designated bays to avoid restricted access of emergency vehicles.
Puddingstone Grange Reviews (92)
Puddingstone Grange has a Review Score of 9.5 (9.494) out of 10, based on 18 reviews in the last 2 years.
Over all time Puddingstone Grange has 92 reviews.
This is a generally very happy home. The staff are wonderful and are so eager to please all the residents. it must be a very demanding job but they all seem to cope admirably!
The conclusion of these disciplinary proceedings was that both staff were dismissed for gross misconduct. Given this outcome, I find it worryingly disappointing that, Avante would ‘disagree’ with the comments made about the standard of care my father received at this facility. My father’s experiences should have been consistent with Avante own guidelines. While Avante states on its logo ‘Everyone matters’ it’s clear that my father, regrettably did not.
My Dad resided at this care home for under a year where there were many concerns/complaints raised with Social Services, the home Manager, the Director of Care Operations, and the Managing Director. The Eden alternative they claim is at the centre of all they do, was a factor in choosing this home. We found this to be untrue as staff were abrupt/rude including kissing teeth. Dad was regularly left alone with the door closed for long periods, ate meals laying in bed, and wasn't encouraged to socially interact. He was rarely helped to wash/change clothes, never taken out and they never arranged a dentist/optician or chiropodist visit. After a serious incident, an internal investigation was completed and found staff acted inappropriately and breached Avante policies. They were dismissed on grounds of gross misconduct and referred to the DBS. The concerns were such that Social Services reported this to the police, who alongside the coroners, are currently investigating my Dad's death. We are heartbroken.
Our grandfather died after a fall here in Feb 2022. He rightly relied upon the carers to help him as he had dementia, so didn’t have the capacity to care for himself or fully make decisions about his own needs. His walking aid was placed out of reach, there wasn’t a sensor mat although he didn’t have the capacity to use any alarms. He was known to be at risk of falls. This was not an unwitnessed fall, as we had overt cameras in his room. Medical attention was not sought for hours despite him being found on the floor by carers in the early hours with a bleeding head wound (that was later stitched). He was just manually lifted into bed, wound undressed and was left alone to sleep. The impact to his head caused a brain haemorrhage, which was recorded as his cause of death by the coroner. Don’t take any chances. Especially if your relative doesn’t have the capacity to help themselves/contact you should anything happen to them. I do not recommend that you place your loved ones in this “care home”.
We are deeply saddened by the death of a resident who was formerly under our care at Puddingstone Grange Care Home and we wish to express our condolences to the family and friends affected. However, we disagree with some comments made surrounding the standard of care provided to the resident and...
You can not give a good experience at the moment as I don't mix with anybody I don't go in the care home I stay in the garden. I don't have problems with the care home, they have looked after my mum with great care, the staff are amazing! I will always say a big thank you to Puddingstone Grange sincerely.
My father passed away in the home and the care and support he was given has been so lovely. His care was first rate during his time at the home. Staff were warm, friendly and caring.
My nan came to your care home in December 2020 after being in hospital. We were worried how she would not settle due to having Alzheimer's and Dementia and leaving what she knew before but your carers there have looked after my nan so well and today I went to see her she looked so well and so happy the best I've seen her in a long time. The team at Puddingstone Grange are amazing and I thank you from the bottom of my heart for looking after and keeping her safe.
Thank you very much for your feedback, which we appreciate so much. At Puddingstone Grange, we pride ourselves in our ability to deliver quality service to all our residents, even in this challenging time of COVID and we try to "maintain a positive outlook" at all times.
All the staff were very friendly and welcoming. They made mum feel very comfortable from the start.
Thank you so much for your feedback, we appreciate it and it means so much to us. Your mum has settled in well and we look forward to seeing you soon.
Kind regards
Moji
Perfect place for my Mum. Friendly, approachable staff. Very professional and knowledgeable. They understand Mum's various needs and do their utmost to make her happy. More importantly, we know that she is safe and secure in a loving environment where she is friends with both residents and staff.
I am very happy with the care my mother is given. All the cares are very professional in what they do. I am always kept informed of any updates. All in all very happy with the service.
Due to the COVID19 virus I have been unable to see my mother therefore the review would be inaccurate. However, prior to February/March 2020, my assessment is shown in the ratings.
I am sorry to hear that you have not been able to see your mother due to visit restrictions placed on Care Homes as a result of COVID-19. We do have a visitor protocol which allows relatives to meet their loved ones in our garden, unfortunately, this arrangement is not suitable for you. I will be...
My aunt has lived at Puddingstone Grange for over 18 months. She is very happy and well cared for. I'm impressed by how they have dealt with Covid. I can visit once a week in the garden and am even offered a cup of tea. I have no worries about my aunt's care.
Made to feel comfortable and quite relaxed. Will answer your questions. Very cheerful. I always look forward to my visits.
Great staff and management. Always treat residents with great respect.
Clean and friendly environment.
Each time I visit my sister I find the staff helpful and friendly. Security is very good, What I have seen of the food, it looks very good. I know my sister is very happy at Puddingstone Grange. Congratulations to staff and management.
My review of the situation of the care home. Staff and mostly the carers are very good. Food is good, even some of the residents are very sociable when I come to see my brother. There is nothing I can say to decry the care home.
Care home provides excellent service with a great carer to resident ratio. Home-cooked food to a high standard.
The camaraderie between and among staff at all levels makes light work of very difficult tasks. Each deserves to be paid more for their long hours and demanding work.
Thank you Samba. It's our pleasure caring for George.
Do not know about meals as when I visit meals are finished.
Reception is very happy and helpful also. I have only met the new manager a few times, seems very happy. Also the deputy manager is so nice and helpful. The rooms could do with some fresh paint though.
Thank you for your feedback. This goes a long way to ensuring we provide the service our residents expect. We are in the process of redecorating and will be freshening up our rooms as we go along.
My mother went to live at Puddingstone Grange. Mum was not keen at first but settled in and was happy and comfortable.
The carers and staff made every effort to help Mum socialise and take part in daily activities. The carers and staff were kind and considerate. The staff were always friendly to us as a family and would always let us know if there were any concerns.
I cannot thank the carers and staff enough for the kindness and respect that they showed my mum and the family at the end of her life.
Thank you very much, Denise and family, it was a pleasure caring for your mum and getting to know all of your family. We were all happy that your mum remained in the home comfortable. I will pass your kind comments onto the staff teams. Allison Purkiss - Home Manager.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 November 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Puddingstone Grange.
There are no upcoming events for Puddingstone Grange.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Puddingstone Grange.
Accreditations
There are no accreditations posted yet for Puddingstone Grange.
Meet the Team (1)

Moji has over 20 years experience working in care, she joined Avante as a Registered Home Manager in September 2020, having previously held roles as an Area Co-ordinator and Regional Support Manager. Moji has a BSc in Sociology and MSc in Criminology and Criminal Psychology
Moji's proudest achievement since joining Avante has been supporting residents, their family members and staff through the recent pandemic and the associated challenges, keeping the home safe and maintaining staffing levels. Moji feels it is particularly important to support the relatives and friends of residents in order to enhance the wellbeing of all parties.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Puddingstone Grange to verify any information. View our terms and conditions. Puddingstone Grange has an Enhanced Service -more info.