Meadow Rose Nursing Home

96 The Roundabout, Birmingham B31 2TX
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9.8 87 Reviews
  • Meadow Rose Nursing Home, Birmingham
Meadow Rose Nursing Home has been purpose-built to provide continuous care, combining innovative care methods with comfortable interiors for all round satisfaction.

All nurses are qualified and take pride in being compassionate. The home's service is designed to suit person-centred care delivery, at the same time as enabling residents to pursue an active and interesting lifestyle.

A varied and seasonal food menu is in place and the home is well located for access to community amenities.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1150 – £1150
  • Self-Funded Nursing Care: £1200 – £1200
  • RESPITE Self-Funded Residential Care: £1150 – £1150
  • RESPITE Self-Funded Nursing Care: £1200 – £1200

Fee does not include hairdressing and chiropody.

These prices are only a guideline, please contact Meadow Rose Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Steven Kazembe (Manager)

Local Authority / Social Services

Admission Criteria

  • Private, Local Authority and NHS referrals accepted
  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (56)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (56)

Parking

  • Parking is available at the front and rear of the home. Visitors can also park on the Roundabout Road.

Meadow Rose Nursing Home Reviews (87)

Total of 87, showing 41-60
9.8

Meadow Rose Nursing Home has a Review Score of 9.8 (9.803) out of 10, based on 39 reviews in the last 2 years. Over all time Meadow Rose Nursing Home has 87 reviews.

Overall Experience

  • 66
  • 16
  • 5
  • 0
  • 0

Date Published

87
15
27
39
48

Review from V C (Daughter-in-law of Resident) published on 7 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law moved into Meadow Rose Nursing Home in January 2023 and has settled in well. The staff are friendly and genuinely care about the patients. There are lots of activities in the home that she participates in. She is generally very happy in the home. We have no concerns.

Reply from Steven Kazembe, Manager at Meadow Rose Nursing Home

Thank you for the lovely review. We are glad that your mother-in-law is happy in our care.

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Review from Susan J (Friend of Resident) published on 13 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely care home, the staff are great. The hairdresser was lovely and the secretary showed me where my friend was. My friend is being taken care of, we are part of the Saturday gang!
They asked me if I wanted a brew it was lovely.

Reply from Steven Kazembe, Manager at Meadow Rose Nursing Home

Thank you for the lovely review. I am glad to hear that the team at Meadow Rose and visiting professionals are providing excellent care to your friend.

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Review from Lynne W (Daughter of Resident) published on 2 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The family attended the coronation celebrations at Meadow Rose Nursing Home. The home made sure that residents and their guests were well catered for. The buffet and entertainment were excellent.

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Review from E B (Resident) published on 19 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Staffing, they need more but the staff who do work here are very good which you can not say about the management and the owners. Once again coming back from the hospital I could not get back to my own room as once again the lifts were not working so I had to stay in someone else's room who was ill in
hospital. Then this morning both lifts were still not working. I think they are serviced by a bunch of cowboys and the owners don't seem to care.

Reply from Steven Kazembe, Manager at Meadow Rose Nursing Home

Thank you for taking your time to provide us this feedback. I am sorry about your experience on this occasion. We are pleased that we had a meeting that was productive regarding your concern and you understood our clarification that our staff delivered safe care at short notice as you had arrived in the home very late without any notice from the hospital to staff at the home.


We are pleased that you are happy with the care that our staff are providing to you. We have passed your positive feedback to our care team.
Once again, thank you for your feedback which provided us with an opportunity to learn and improve where necessary.

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Review from J P (Niece of Resident) published on 17 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Reception area is clean and well-presented. The reception staff are always friendly, polite and helpful. The rooms are clean and tidy. Care staff are efficient, polite and helpful. The food is excellent and the laundry service is excellent. Management are very efficient and professional. I am very pleased
with the care my relative receives at Meadow Rose. It is a happy environment and very well managed. Thanks to all.

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Review from K J (Daughter of Resident) published on 17 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mom is more settled now she is here at Meadow Rose Nursing Home. Having her moved from a resident home to a nursing home now that she needs the care was best all-round for Mom. It's like she has had a new bit of life brought back to her. Staff are so helpful, loving and caring. Would recommend to anyone
who needs a nursing home.

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Review from K J (Granddaughter of Resident) published on 13 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We came for lunch on Mother's Day and were served a lovely dinner by the staff at a beautifully decorated table in the dining room. The food was delicious and all the staff were very caring, looking after Grandma and all the other residents during lunch. It was lovely to get to spend the meal with Grandma
and we really enjoyed it.

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Review from S W (Daughter of Resident) published on 13 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fabulous Mother's Day afternoon - the staff are so loving. Enjoyed a lovely meal with Mum, a very memorable special day. Many thanks to everyone, from carers, assistants, chef and all involved. Mum, had an enjoyable day as always, smiling and very happy. All the little things that you do make a big
difference to families apart. Thank you all.

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Review from Pat M (Wife of Resident) published on 23 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was very enjoyable and my husband really enjoyed himself. The atmosphere with the other residents was relaxing and it was lovely to see everyone enjoy themselves. The room was decorated for Valentine's day.

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Review from B P (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased that Meadow Rose is a first-class nursing home.
With hardworking staff from top to bottom, clean, a range of activities and good food.
Mom is happy and we are content that she is well cared for.

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Review from R C (Nephew of Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Aunt has been a resident for six-plus years. She is suffering from dementia. She is now totally bedridden. She is well cared for, kept clean and comfortable, free from bedsores and treated with love and respect, which is all we, as a family, can ask for. The home is always clean and fresh, with no smells
as you get in some homes. The other residents seem happy with the activities for them, and a lovely garden for them to enjoy. The staff are always friendly and cheerful.

Reply from Lorraine Shannon, Customer Relationship Manager at Meadow Rose Nursing Home

Thank you for taking the time to leave a review and for your lovely feedback.

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Review from B N (Daughter of Resident) published on 13 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful place. Staff always go over and beyond to make mums experience the very best every day. I feel at peace knowing mom's being looked after. Visiting is a real joy. Always a happy atmosphere. A positive attitude by all staff.

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Review from J M (Friend of Resident) published on 9 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff and management are very welcoming and friendly, residents I interacted with were really happy and comfortable which to me is invaluable.
I would recommend viewing Meadow Rose if you want that home-from-home feel.

Reply from Lorraine Shannon, Customer Relationship Manager at Meadow Rose Nursing Home

Thank you for taking the time to leave a review. All feedback is extremely important to us, and we are delighted to hear that you would recommend Meadow Rose to other care seekers.

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Review from Michael S (Friend of Resident) published on 9 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very welcoming care home. Staff are friendly and well-trained, they are always happy to help with questions and treat the residents with dignity.
The home is very clean, the rooms are decorated to a high standard, and the food is really good which is important.
They really care and take
time to get to know the residents, I can honestly recommend this home.
It puts your mind at rest knowing your family members, are safe and happy.

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Review from Martine M (Granddaughter of Resident) published on 4 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just wanted to leave a good review for the staff, they go out of their way to help and care for the residents. On Wednesday they took my grandmother and 2 other residents to a department store to do some shopping then for lunch, all 3 of them had an amazing time. A big thank you to staff, what lovely
girls to take them there day of thank you!

Reply from Steven Kazembe, Manager at Meadow Rose Nursing Home

You are welcome. I am glad that your grandmother and other residents had a wonderful day out.

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Review from Claire J (Daughter of Resident) published on 24 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff enough for the love and care they give to my mum every day. She is happy and content in her own little world and told me today “I love it here”. Every member of staff is kind and patient and gives Mum everything she needs to be happy and safe. She loves the food which always
smells and looks delicious. The care staff make sure she is washed and dressed and her skin is beautifully moisturised and her clothes are always clean (and are actually her own clothes). Her room is spotless and today I saw the staff have put some new pictures we have brought up in her room. Mum has survived the pandemic thanks to the excellent nursing care she has received at Meadow Rose and I cannot thank everyone enough for keeping her safe, keeping in touch, discussing her care with me and giving her hugs, love and entertainment when we cannot be there. Thank you to the manager and the team.

Reply from Steven Kazembe, Manager at Meadow Rose Nursing Home

We are privileged to look after your beloved mother. Your feedback is motivating to our team. Thank you.

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Review from K H (Husband of Resident) published on 22 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been impressed with the care given to my wife at Meadow Rose. The care staff are very good at communicating with my wife and myself. They will advise if they have any concerns and advise on any health care.
The management are excellent in terms of keeping me aware of any changes with the regulations
regarding any changes to COVID regulations.
Overall, I think that Meadow Rose is a very well-run and caring establishment with excellent care and support.

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Review from Jane J (Daughter of Resident) published on 22 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We as a family are very happy with my dad's care at Meadow Rose. Everyone from staff to management have always been very helpful and understanding. I would highly recommend this care home to anyone. Thank you very much.

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Review from W G (Daughter of Resident) published on 20 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother spent the last 2 years of her life at Meadow Rose and it became home for her and us. She moved in at the start of the pandemic and the whole community became very tight-knit, like a family.
The staff were always caring, helpful and kind. Mom was as happy as she could be and so were we with
the care provided.
Can't recommend it highly enough.

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Review from L K (Son of Resident) published on 20 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My overall experience of Meadow Rose Nursing Home is positive. The staff are always very friendly and keen to help in any way that they can. Contacting reception to arrange visits is never a problem and on the few occasions when my calls are unanswered, I usually get a call back very swiftly. The home
goes out of its way to encourage relatives to engage with the management and the staff in order to help things run as smoothly as possible.

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Current Review Score: 9.8 (9.803)

Overview of Review Score

The Review Score of 9.8 (9.803) out of 10 for Meadow Rose Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 39 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.803 for Meadow Rose Nursing Home is calculated as follows: ( (379 Excellents x 5) + (74 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 461 Ratings = 4.803

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Meadow Rose Nursing Home is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 39 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Oct 2020

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Meadow Rose Nursing Home to verify any information. View our terms and conditions. Meadow Rose Nursing Home has an Enhanced Service - more info.